4-Star HotelHotel Villa Völgy Wellness & Konferencia provides a blend of wellness facilities and conference services, making it suitable for both leisure and business travelers. Located in Eger, it offers a tranquil setting with comfortable rooms and good amenities. The wellness area includes pools and saunas for relaxation.
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Summary of reviews related to the '4 Star' categoryHotel Villa Völgy Wellness & Konferencia has received mixed reviews regarding its four-star rating with several guests feeling that the rating is excessive given their experiences. Many visitors have highlighted a need for improvement in cleanliness and basic service offerings. The quality of the beds was specifically criticized as uncomfortable and unworthy of a four-star establishment. Moreover, there were consistent remarks about the overall outdated state of the facilities and an excessive use of perfume in the common areas, which many found unbearable.
Guests were also dissatisfied with additional costs, notably mentioning the paid parking and certain service fees which they felt should be waived at this price point. The dinner service was also pointed out as not meeting the expected standard for a four-star hotel.
On a more positive note, despite these issues, the hotel’s food and location have been praised, which keeps some guests returning. However, it is clear from the reviews that there is significant room for improvement if the hotel is to meet the expectations that come with a four-star rating.
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