InfoSummary of reviewsFour Points By Sheraton Los Angeles is highly regarded by guests for its prime city-center location, providing convenient access to shopping, entertainment, and downtown attractions. This well-situated hotel offers spacious, comfortable, and impeccably clean rooms, often featuring modern amenities like flat-screen TVs and minibars. Guests particularly appreciate the hotel’s attentive and friendly staff, noting their exceptional service throughout various departments, including reception and dining, which significantly enhances the overall stay.
The breakfast service receives positive reviews for its variety and quality, served in an elegant restaurant that boasts a pleasant ambiance. While there is room for improvement in expanding hot food options, the buffet is generally well-received. Dinner at the hotel is often praised for its superb quality, especially the meats, and the culinary experience is heightened by the staff's attentive service.
Family travelers commend the hotel for being accommodating and providing cribs at no extra cost, while business travelers value the strategic location and efficient services. However, some guests mention the need for minor updates in facilities, including bathroom fixtures. The beds are generally comfortable, although a few guests suggest improvements to maintain consistent comfort across all rooms.
Despite some challenges with Wi-Fi consistency and narrow parking spaces, the secure parking is a valued amenity. Overall, while the hotel has some areas for enhancement, it successfully offers a warm, comfortable atmosphere with an excellent location, making it a recommended choice for both leisure and business travelers. Show more
