5-Star HotelThis hotel is known for its superior amenities and high-class services. It provides a luxurious experience with excellent facilities, making it ideal for discerning travelers.
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Summary of reviews related to the '5 Star' categoryHotel Dann Carlton Cali aims to deliver a 5-star experience, yet guest feedback highlights certain discrepancies that impact its prestigious rating. The hotel is praised for offering a comfortable stay, which aligns with the expectations for a property of its caliber. However, some guests feel that it falls short in particular areas, especially when it comes to amenities and services. Several reviews express concerns about the quality and variety of the breakfast, suggesting it doesn't match the high standards typical of an international 5-star establishment. Additionally, the hotel charges a unique fee that seems uncommon for similar accommodations in the region, raising questions among guests. The condition of the building itself has also been noted as requiring attention to enhance the overall guest experience. While the hotel provides a sense of comfort and a level of service that reflects its rating, there is a consensus that attention to detail is needed to fulfill the complete expectations of a 5-star venue.
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