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Hotel Hochfilzer

Ellmau , Dorf 33 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Hochfilzer is a magnificent hotel located at the heart of Ellmau, amidst the Wilder Kaiser mountain range, providing guests with stunning views from their rooms and balconies. The hotel staff is friendly and welcoming, ensuring an overall fantastic experience. The hotel's pool area and spa facilities are exceptional with the Skysauna providing guests with breathtaking views of the mountains. The breakfast buffet is outstanding with a great variety of dishes, including freshly prepared omelets and fruits. Although dinner lacks variety for non-meat eaters, the quality of the food is superb with unique, high-quality and delicious meals every night. The family suites are spacious and accommodating and the hotel is pet-friendly, welcoming dogs to breakfast. Guests who are looking for a ski resort holiday can take advantage of the hotel's ideal location in the center of town with the ski bus stopping just 50 meters away from the property. The beds and bedding are comfortable and well-maintained and the hotel's hygiene and cleanliness have received high praise. Although parking can be challenging during peak hours, the hotel location has the advantage of a ski bus stop close to the entrance. Overall, guests have had a wonderful stay at Hotel Hochfilzer and would recommend it to others.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Comfort Double Room This room with a balcony is fitted with a flat-screen cable TV, a safety deposit box and an en-suite bathroom.

Deluxe Double Room This double room features a balcony, a seating area and a flat-screen cable TV. The bathroom comes with bath and toilet.

Family Room without Balcony Comfortably furnished and spacious family rooms equipped with a radio, flat-screen cable TV, telephone, safe and a private bathroom with bathtub or shower as well as a hairdryer.

Standard Single Room This single room features a cable TV and bathrobe.

Standard Double Room This double room has a flat-screen TV and bathrobe. Some rooms of this category additionally feature a balcony.

Standard Double Room - Single Use This double room has a bathrobe and cable TV.

Double Room - Annex These rooms are situated in the annex building just across the street.

Family Room with Balcony Comfortably furnished and spacious family rooms consisting of 2 separate bedrooms. The children's room has either 2 single beds or a double sofa bed. The rooms are equipped with a radio, flat-screen cable TV, telephone, safe and a private bathroom with bathtub or shower as well as a hairdryer. Some have a balcony. Bathrobes and towels are provided for the spa area.

Family Suite with Balcony Comfortably furnished and spacious family rooms consisting of 2 separate bedrooms. The family room on the 3rd floor also offers an additional seating area, which can also be used as a sleeping area. The rooms are equipped with a balcony with a beautiful view, a radio, flat-screen cable TV, telephone, safe and a private bathroom with bathtub or shower as well as a hairdryer. Bathrobes and towels are provided for the spa area. Unfortunately dogs are not allowed on the 3rd floor.

Comfort Triple Room This triple room features a balcony, view and sofa.

One-Bedroom Apartment - Annex no wellness This apartment has a balcony, a kitchenette, a safe, telephone, cable TV and hairdryer. Please note the apartment is located in the annex and has no access to the spa area. Pets are not allowed in this category. All rooms are accessible by stairs only.

About Hotel Hochfilzer

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Guest Reviews

8.7

Very Good

Location

Hotel Hochfilzer is a beautifully located hotel, right in the heart of Ellmau. Guests have very positive things to say about the central location, mentioning that everything is easily accessible on foot and that the hotel is close to a variety of excursion destinations. The views from the rooms and balconies are described as magnificent, particularly those of the nearby Wilder Kaiser mountain range. The hotel's pool area is also praised for being stunning. The breakfast is said to be excellent with guests particularly enjoying the local flavours. The hotel's staff is friendly and welcoming, adding to an overall fantastic experience. Guests love the hotel's proximity to the town's restaurants and spas, highlighting that the location could not be any better.

Breakfast

Guests of Hotel Hochfilzer have nothing but positive things to say about the breakfast at the hotel. Reviews consistently describe the breakfast as "very good" with a "large selection" of dishes, some of which are freshly prepared like omelets. Guests particularly enjoyed the opportunity to press their own orange juice and the crepes and waffles on offer. The breakfast buffet is described as "excellent" with "great variety" and an "outstanding" selection. Some reviewers note that the bread could be fresher, but overall the breakfast is of a high quality. Many guests also enjoyed the dinners served at the hotel, describing the food as "delicious," "varying," and "top-notch." Overall, guests praise the food at Hotel Hochfilzer with many stating that it exceeded their expectations.

Dinner

Hotel Hochfilzer is a great choice for those looking for a half-board option. The breakfast buffet is superb with a wide variety of options, including juices, cereals, different types of coffee and freshly prepared omelets or scrambled eggs. The salad buffet is fresh and diverse with plenty of options. The dinner buffet is also very good with fresh, delicious and varied dishes. The Halbpension option is particularly recommended, as the Hochfilzer team is excellent in preparing high-quality dishes every day. Although the menu lacks some variety for non-meat eaters or vegans, the high-quality of the food made up for it. The GalaDinner could use some improvement, as the 'Einkaufsliste' style ingredient list was not very appetizing. However, the chef puts a lot of effort into preparing the evening menu and the result is an exceptionally varied, lovingly prepared and presented meal. The buffet dinner could benefit from more flavor; nonetheless, the food is fresh and well-prepared. The hotel's service is exceptional with attentive staff who are always happy to help and listen to feedback. It is worth noting that some guests have commented on long waiting times or ignored drinks orders, which could be improved. The hotel offers affordable drinks prices, which are a plus. The Grillabend option could use some improvement, as some guests felt that the price was too high for the quality of the food. However, the value for money for the Halbpension option was exceptional with unique, high-quality and delicious meals every night. Overall, Hotel Hochfilzer's food options are outstanding and provide a memorable culinary experience for guests.

Rooms

Hotel Hochfilzer offers a variety of rooms, including family suites, apartments and comfort double rooms. While some guests noted that the rooms were in need of renovation, others described them as clean, spacious and well-equipped. Some rooms even had balconies with beautiful views of the surrounding mountains. Guests appreciated the attentive housekeeping staff and the personalized touches, such as the creative bed decorations. However, some reviewers mentioned noise disturbances, especially from rooms facing the street or above the bar. Overall, the hotel's convenient location and friendly staff make it a great choice for travelers looking for a comfortable stay in the area.

Beds

Guests who have stayed at Hotel Hochfilzer have raved about the comfortable beds and bedding at the hotel. Despite a few isolated complaints about worn-out mattresses and malfunctioning bed frames, the vast majority of guests have attested to the quality of the sleeping arrangements. Some highly praised the beds, even saying "The beds are fantastic!" Guests have also noted that the hotel staff is friendly and helpful. Additionally, some reviews mentioned that the beds were made up daily with creative flair, which added a nice touch to the already pleasurable sleeping experience.

Cleanliness

Hotel Hochfilzer is renowned for its top-notch cleanliness and well-maintained facilities according to the guests' reviews. The hotel staff is always on their toes to ensure that the hotel maintains its high standard of cleanliness. Guests appreciated the friendly and helpful nature of the staff, particularly the housekeeping and reception staff. The rooms are, for the most part, spotlessly clean and the bedding was described as fresh and crisp. However, some guests reported minor cleanliness issues in their rooms, such as chips and hair left behind from the previous occupants. Despite these minor downsides, guests have largely praised the hotel for its cleanliness and hygiene, particularly in the wellness area. Pænt og rent, Limpio and sehr sauber are some of the many phrases guests used to describe the cleanliness of the hotel.

Staff

Hotel Hochfilzer boasts an impressive staff, as described by its numerous satisfied guests. Many reviewers have praised the lovely and attentive staff, who are always willing to go the extra mile in taking care of their guests. The hotel personnel have been deemed friendly, polite and incredibly helpful at all times. While a few guests have experienced some minor difficulties, such as delays during check-in or issues with the skibus, the staff have always tried their best to assist their guests in every way possible, as confirmed by the numerous positive reviews highlighting their friendly nature. The breakfast and dinners have also been described as superb, much owing to the polite and professional staff that dutifully attends to the guests. The personal touch has not gone unnoticed with guests acknowledging the individual attentiveness of staff members like Stephan, the hotel's own hiking guide or the helpful Croatian service lady. The team has been lauded for their familial and welcoming atmosphere, making guests feel right at home. All in all, the staff at Hotel Hochfilzer has proven to be a valuable asset to the hotel, ensuring a pleasant and memorable stay for every guest.

Spa

If you're looking for a hotel with an exceptional spa, look no further than Hotel Hochfilzer. Guests rave about the spa facilities, including the pool, sauna and jacuzzi. The service is particularly impressive with attentive staff making guests feel taken care of. The wellness area is especially beautiful with stunning views of the mountains from the Sky Sauna and outdoor hot tub. Despite being small, the wellness area is carefully designed and immaculately clean. Don't miss out on the Skysauna, which offers breathtaking views of the Wilder Kaiser. Overall, the spa facilities are top-notch and will leave you feeling pampered and relaxed.

Pool

The Hotel Hochfilzer boasts great pool and spa facilities with guests praising the wunderschönen Wellnessbereich and schöne Poollandschaft. The Saunabereich mit Aussicht also received high praise, along with the well-heated pool and hot tub, which were perfect after a day out walking or skiing. Guests were able to enjoy the Schwimmbad and Whirlpool with traumhaften Blick auf den Wilden Kaiser in peace, as they were often left alone. The only downside was that the pool was not open before breakfast or after dinner. Overall, the pool and spa facilities at Hotel Hochfilzer were a highlight for many guests.

Parking

Guests at Hotel Hochfilzer have mixed opinions about the parking situation. Some guests found it challenging to find a parking spot and the hotel has limited parking directly by the property. However, other guests found that foot access to parking spots was sufficient or enjoyed using the free underground garage. Guests who needed to park far from the hotel found it inconvenient. During peak occupancy, finding a spot was more difficult. However, the hotel location had the advantage of the ski bus stop close to the entrance. Overall, while some guests found the parking situation far from perfect, it did not detract from the enjoyment of their stay.

Family

Hotel Hochfilzer is a great choice for families with children over the age of six. The spacious and new family suites provided everything our family of four needed. Although there wasn't a dedicated playroom for the kids, there were plenty of activities and amenities for them to enjoy. The hotel staff were incredibly friendly and created a pleasant atmosphere throughout our stay. The hotel is also pet-friendly, allowing us to bring our dog to breakfast with us. The food was fantastic and the family suite we stayed in had a fantastic view. Overall, Hotel Hochfilzer is a very accommodating and family-friendly hotel with plenty of space for the whole family to enjoy.

Ski

If you're looking for a ski resort holiday in Austria, Hotel Hochfilzer has plenty to offer. The hotel is situated right in the middle of town and the ski bus stops just 50m away from the property, making it the perfect location for getting to the slopes. Many guests have given excellent reviews of their stays with some describing it as a 'fantastic' and 'wonderful' holiday. Guests have also been impressed with the hotel's great value for money and pleasant atmosphere. The 'skysauna' is a particular highlight, making for a relaxing and rejuvenating experience after a day on the slopes. Guests who enjoy more varied activity on their holidays have also given great reviews, highlighting the range of transport options included in the guest card, which allows for adventures like hikes as well as skiing. Overall, Hotel Hochfilzer offers a great experience for those looking to hit the slopes or explore the surrounding area.

Yes, Hotel Hochfilzer has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Hochfilzer.

Yes, Hotel Hochfilzer welcomes dogs.

Yes, parking facilities are available at Hotel Hochfilzer.

No, Hotel Hochfilzer doesn't have a gym.

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