The Den, 's-Hertogenbosch, a Tribute Portfolio Hotel, situates guests in an ideal location for exploring 's-Hertogenbosch. Nestled in the quiet and pleasant Paleiskwartier neighborhood, the hotel is just a 10 to 15-minute walk from the city center and near major transport links such as the main train station, making it convenient for both business travelers and tourists. Guests appreciate the area’s tranquility, the proximity to cafes, restaurants and a cinema and the available guarded parking facilities.
The hotel’s breakfast garners widespread acclaim for its extensive variety and quality. Guests highlight the fresh selection of breads, fruits and options catering to diverse dietary needs. Despite its praised taste and variety, some consider the breakfast a bit pricey. Service during breakfast generally receives positive feedback, although a few guests experienced delays in refilling items during peak times.
Dining at The Den is a mixed bag with certain highlights. The rooftop bar is renowned for its ambiance and delicious cocktails with the à la carte restaurant on the 9th floor also standing out for its excellent service and chef. However, some guests find the menu limited and certain dishes expensive for their value. Overall, the dining experience at The Den is commendable, especially at the rooftop, though there are areas for improvement in service and menu variety.
Rooms at The Den are frequently praised for their spaciousness, cleanliness and modern design. Guests appreciate the trendy décor, large bathrooms, comfortable beds and quiet atmosphere despite the nearby train station. Although there are occasional mentions of smaller rooms and minor noise issues, the overall sentiment is positive with guests highlighting the luxurious feel and quality of the rooms.
Cleanliness at The Den is highly lauded with guests describing the hotel as super hygienic and well-maintained. Most reviews appreciate the spotless rooms and well-kept social areas. While there are isolated reports of dust in less obvious areas, the general upkeep and meticulous daily cleaning enhance the guests' experience.
The hotel staff receive overwhelming praise for their friendliness, helpfulness and professionalism. Guests frequently mention the attentive and welcoming reception staff, highlighting their efficiency and problem-solving capabilities. The positive interactions extend throughout the hotel, contributing to a supportive and enjoyable environment.
Wi-Fi at The Den receives mixed reviews. While many guests report a strong and reliable connection, others experience poor or non-functional internet during their stay, indicating inconsistent service.
The fitness amenities at The Den are well-regarded with guests praising the modern, clean gym equipped with all necessary workout equipment. Despite some noise complaints from adjacent gym activities, the facility is considered a positive aspect of the hotel.
Parking at The Den can be challenging with guests noting the limited and often expensive public parking options nearby. Although the availability of parking facilities is appreciated, the cost and distance from the hotel are less favorable.
For eco-conscious travelers, the hotel provides EV charging stations, which are valued for their convenience. Positive feedback emphasizes the ease of access to these facilities, though clearer directions and additional cost considerations could improve the experience.
Lastly, The Den offers a family-friendly environment with attentive and child-friendly staff. The clean and spacious family rooms contribute to a comfortable stay, although there are some logistical inconveniences such as the lack of connecting doors between certain rooms. Despite these minor drawbacks, the overall experience for families is positive, making The Den a suitable choice for a family vacation.