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Sun Palace Hotel

Faliraki , Main Street (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSun Palace Hotel is a highly recommended choice for families and travelers looking for a fun-filled vacation spot. Its ideal location, close to the beach with easy access to nearby attractions, makes it a popular choice. Guests are generally satisfied with the cleanliness of the hotel and the variety and quality of food options available. The hotel boasts a magical waterpark suited for all ages, which is included in the price. Families are especially pleased with the hotel, which offers designated kids' clubs and midday dining options. The attentive, friendly staff is praised for their excellent service with a smile. While there are some issues with the wifi and outdated rooms, the overall experience is great with plentiful amenities and a modern, spacious atmosphere. Overall, Sun Palace Hotel offers an exceptional vacation experience for the price.
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Hotel with EV Charging Stations

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Pool Water Slide Outdoor Pool

Hotel with Parking

EV charging stations

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Water Slide

Hotel with Children's Pool

Room Types

Double or Twin Room This room features individually controlled air conditioning, a mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room type can accommodate only one baby cot.

Family Room (2 Adults + 2 Children) Spacious room with individually controlled air conditioning, mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room can accommodate 2 adults and 2 children up to 12 years old. Please note that this room type can accommodate only one baby cot.

Double Room (2 Adults + 2 Children) This room features individually controlled air conditioning, a mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room type can accommodate only one baby cot.

Family Room (4 Adults) Spacious room for 4, with individually controlled air conditioning, a mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room type can accommodate only one baby cot.

Family Room (3 Adults + 1 Child) Spacious room with individually controlled air conditioning, mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room can accommodate 3 adults and 1 child up to 12 years old. Please note that this room type can accommodate only one baby cot.

Family Room (3 Adults + 2 Children) Spacious room with individually controlled air conditioning, mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that this room can accommodate 3 adults and 2 children up to 12 years old. Please note that this room type can accommodate only one baby cot.

Triple Room (2 Adults + 1 Child) This room features individually controlled air conditioning, a mini fridge, direct dial telephone, satellite TV, bath/shower and balcony or patio. Please note that the child needs to be up to 12 years old. Please note that this room type can accommodate only one baby cot.

Family Room (4 Adults + 1 Child) This family room features a balcony, tile/marble floor and patio. Please note that this room type can accommodate only one baby cot.

Family Room (2 Adults + 3 Children) Spacious room with air conditioning, mini fridge, satellite TV and balcony or patio. Please note that this room can accommodate 2 adults and 3 children up to 12 years old. Please note that this room type can accommodate only one baby cot.

About Sun Palace Hotel

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Guest Reviews

8.0

Very Good

Location

The Sun Palace Hotel is ideally located close to the beach with a short walking distance to the lively Faliraki center. The bus stop is conveniently located right in front of the hotel, making it easy to explore nearby attractions such as the Old city of Rhodes and Tsampika beach in Lindos. The hotel is surrounded by convenient shops and restaurants, making it a perfect choice for families. While some guests noted the location was not picturesque, others enjoyed the lively street with bars and shops. Summing it up, the Sun Palace Hotel offers an excellent location, optimal sea distance and easy access to nearby attractions.

Breakfast

The breakfast at Sun Palace Hotel received glowing reviews from guests with many commenting on the abundance of delicious food options available at all hours of the day. The buffet-style meals were praised for their variety and quality with plenty of options for vegetarians as well. Guests enjoyed beautifully arranged meals and appreciated the effort staff made to cater to children's preferences. Some guests mentioned specific items like pizza and desserts that were especially tasty. However, a few noted that the food could be repetitive and lack flavor at times. Despite this, the majority of guests were thoroughly satisfied with the food, which was described as plentiful and diverse.

Dinner

The Sun Palace Hotel offers a great dining experience with a wide variety of dishes available throughout the day, including options for children. Guests rave about the diverse cuisine with many positive comments highlighting the food choices as excellent. Some guests did note that the quality of the food decreased when the hotel had fewer guests with some dishes being reheated rather than freshly made. However, most guests found the food plentiful and varied with a great salad bar and seafood options available. While some guests found the food average, there were still plenty of options to choose from for every meal. Complaints were rare with a few guests mentioning a lack of meat in the food and less-than-stellar experiences at some of the hotel's restaurants. Overall, guests were satisfied with the dining experience at the Sun Palace Hotel.

Rooms

The Sun Palace Hotel offers a variety of room types ranging from basic to spacious suites. Overall, the rooms are clean and well-maintained with some being a little outdated. Guests who received renovated rooms were pleased with the new and fresh decor. Some guests experienced noise issues due to thin walls or proximity to the lobby and activities. The beds were hit or miss with some being comfortable while others were hard and old. However, most guests appreciated the daily cleaning service. Families appreciated the option for family rooms with separate spaces and some even had multiple functional outlets. Some rooms featured balconies, but they were not always shaded. The hotel could benefit from serious furniture upgrades, including mattresses and towels. Despite some negative comments, many guests enjoyed their stay at Sun Palace Hotel and found it to be a good value for the price.

Beds

The Sun Palace Hotel offers a variety of room options that include double beds, bunk beds or spacious family suites. While some guests found the beds uncomfortable and hard, others praised the newly renovated rooms and comfortable mattresses. The hotel's housekeeping staff are praised for keeping the rooms clean and tidy. Some guests noted that the bedding could use an update, but overall the hotel offered a modern and spacious atmosphere.

Cleanliness

The Sun Palace Hotel is praised for its cleanliness by its guests. The housekeeping staff is meticulous and maintains the rooms and public areas to a high standard. Daily cleaning is provided and the rooms are reported to be clean and tidy. However, some aging rooms may not be as clean as others. The hotel staff is friendly and helpful in providing information about the area. While there were some complaints about noisy hallways and some public areas needing renovation, the pools are clean and well-maintained. Overall, the hotel is deemed to be clean and enjoyable to stay in.

Staff

Sun Palace Hotel has a wonderful and attentive staff according to guest reviews. The reception staff is amazing, always smiling and ready to help with any questions or issues. The hotel has a great team of entertainers who can tire out the kids in the evening. The restaurant staff is kind and helpful and the food and drink bar staff is great. The hotel has Greek speaking team members all around the island. Some guests especially noted the exceptional service of individuals like Kristine, who is friendly, knowledgeable and professional. The staff is always eager to offer maps and bus schedules to help guests explore Rhodes. Despite a language barrier for some, the receptionists welcomed guests with a smile and did their best to help them. Overall, the staff is polite, friendly and hardworking, providing excellent service with a smile.

Wi-Fi

Guests have varying opinions about the wifi at Sun Palace Hotel. Some report weak signals or no coverage in the rooms, while others praise the internet connection as great. A few guests suggest buying a local SIM card or making a plan from their home country. However, most agree that wifi is only available in communal areas such as the lobby and pool. Some guests highlight the inconvenience of having to go to the reception area for internet access and others mention the lack of accessibility for guests with disabilities. Overall, while there are some issues with the wifi, it does not appear to be a major problem for most guests.

Pool

The Sun Palace Hotel offers a magical waterpark suited for all ages with plenty of slides, pools and entertainment. The location of the hotel is also a plus, as it is just a few minutes’ walk from the beach. Guests can enjoy the many pools and amenities available without feeling overcrowded. The waterpark is a particular highlight, especially for families with children with crazy and excellent facilities suitable for kids of all ages. Lifeguards are present, ensuring safety at all times. The pools are clean and there are even separate pools for children. The hotel also offers a variety of outdoor pools, equipped with water slides that children will love. Multiple pools and the layout of sun loungers allow guests to find their favorite spot. The waterpark also provides opportunities for outdoor dining and provides the possibility for guests to inflate their floats. However, guests note that there is a safety issue in the pools and the noise level from the pool can be heard in the rooms. In summary, the Sun Palace Hotel offers a fantastic experience for guests looking to relax and enjoy a waterpark paradise, especially for families with children.

Beach

The Sun Palace Hotel boasts a prime location just a short distance to the beach. Guests rave about the crystal-clear waters and perfect sandy shore nearby. The beach is easily accessible through a quiet road, taking only a few minutes to reach by foot. Visitors can choose from a variety of water sports and boat trips available for a fun-filled day under the sun. Shopping centers are also located close to the hotel, making it a convenient choice for tourists. While some mention the lack of beach chairs, others appreciate the quiet walk to the shoreline. Overall, the proximity of the beach is a major plus for this hotel.

EV charging stations

The Sun Palace Hotel offers EV charging stations, which have been mentioned positively by guests in their reviews. However, there were not many specific comments on this feature. Some guests enjoyed the friendly staff and the large water park. Others mentioned the inconvenience of not having Wi-Fi or being able to purchase real alcohol instead of the free local options. Plastic cups were also a downside for some visitors. Overall, the hotel was able to address complaints and offer upgrades to better rooms. One common issue was the lack of transparency on additional costs for transportation and payment methods, so it is recommended to be mindful of that when planning a stay.

Family

Sun Palace Hotel is the perfect vacation spot for families with children! The hotel's water park, entertainment team and food options keep kids happy and entertained throughout the day. There are even designated kids' clubs for creative activities that are beloved by many. Families can opt for family rooms, perfect for accommodating the entire family. The hotel has a great variety of activities for children, including water slides, mini disco and bingo. The staff is friendly and accommodating, making sure that families have an excellent experience. The hotel offers midday dining options at the water park, which is a nice touch. Although some reviews mention issues like broken strollers or illness, these seem to be isolated incidents. Overall, Sun Palace Hotel is highly recommended for families seeking a fun-filled vacation spot for kids of all ages.

4 Star

Sun Palace Hotel is a splendid hotel that receives mostly positive reviews from its guests. Some negative feedback criticized the hotel for not meeting the expected 4-star standard with some rooms being old and not renovated. Despite this, most guests rated the hotel as very good or superb, praising its facilities and services. The hotel has an aquapark and its infrastructure is highly praised. The hotel's food is generally good with some guests rating it as average. Some guests also commented on the unclear criteria for a 4-star rating, but overall, Sun Palace Hotel is highly recommended for its enjoyable stay.

Pool Water Slide

One of the highlights of the Sun Palace Hotel is the magical waterpark. Guests rave about the numerous pools, water slides and entertainment options available for both kids and adults. The waterpark is included in the price of the hotel, making it a pleasant surprise. The slides come in all shapes and sizes and kids particularly loved them. Parents appreciated the lifeguards who were helpful in ensuring their children's safety. The water park facilities were excellent and diverse and the entertainment team was a favorite among guests. Overall, the waterpark made for a great addition to an already delightful stay.

Children's Pool

The Sun Palace Hotel seems to be a great choice for families with children, as there are many different pools and amenities available. Some guests specifically mention a children's pool, while others reference the excellent water park or the hotel's overall suitability for kids. Despite some reviews not mentioning a children's pool specifically, it's clear that families have plenty of options for water play and relaxation. In fact, multiple pools are mentioned as one of the hotel's strong points overall. If you're traveling with kids and looking for a hotel that caters to their needs, the Sun Palace Hotel may be just the place for you.

Outdoor Pool

Guests of the Sun Palace Hotel have raved about the multiple swimming pools available on the premises. With many pools to choose from, including one specifically mentioned as an outdoor pool, guests can be assured of a refreshing swim during their stay. Reviewers have not specifically commented on the outdoor pool, but have praised the size of the swimming pools provided. Families with children will be pleased to know that there are many pools and facilities available for the little ones to enjoy. However, some have noted that the loungers at some of the pools were not comfortable. Overall, guests of the Sun Palace Hotel can look forward to a varied and enjoyable pool experience.

Yes, Sun Palace Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Sun Palace Hotel.

No, Sun Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Sun Palace Hotel.

No, Sun Palace Hotel doesn't have a gym.

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