InfoSummary of reviewsErlebnishotel Fendels is a standout choice for families and outdoor enthusiasts, situated in a picturesque mountainous landscape that offers stunning views and a serene atmosphere. Guests frequently praise its location directly on the slopes, which provides easy access to ski lifts, chairlifts and ski schools. Both skiing and hiking enthusiasts benefit from the hotel's strategic position, which allows them to park their car upon arrival and not need it again throughout their stay.
The breakfast at Erlebnishotel Fendels receives high praise for its delicious, ample and varied offerings, catering to different tastes and providing a satisfying start to the day. Despite minor criticisms about variety over an extended stay, the overall sentiment is positive with many guests appreciating the wide selection and good quality of food.
Dinner experiences vary, featuring both à la carte and buffet options. While many guests enjoy the well-prepared and tasty meals, there are some inconsistencies noted, such as food temperatures and portion sizes. The children’s buffet could benefit from more variety. Overall, diners appreciate the flavorful dishes, but there is room for improvement in maintaining consistent food quality and service.
The rooms at Erlebnishotel Fendels are described as clean, functional and well-maintained, offering breathtaking views of the surrounding mountains and valleys. Families appreciate the junior suites and family rooms, which provide ample space and comfort. Some rooms are modernized, while others are a bit outdated, though cleanliness is consistently highlighted. Enhancements in room lighting and updates to furnishings could further improve guest satisfaction.
Cleanliness across the hotel is generally commendable with guests frequently mentioning the daily room cleaning and well-maintained common areas. The cleaning staff receive positive remarks for their friendliness. However, there are occasional reports of minor lapses in housekeeping thoroughness, particularly in the dining area.
The hotel's staff are widely praised for their friendliness and helpfulness, contributing to a welcoming and supportive environment. Despite some instances of unhelpful reception and restaurant staff, the overall impression is one of excellent service and attentiveness.
Wi-Fi service at Erlebnishotel Fendels receives mixed reviews. While some guests find it accessible and functional, others experience weak signals, particularly on upper floors and in rooms. Improvements in coverage and reliability would enhance the guest experience.
The wellness facilities, including the large swimming pool and various saunas, are highly appreciated. Guests find the spa and wellness areas clean, spacious and inviting. Minor points of improvement include extending spa availability to daytime hours and ensuring optimal temperatures in the spa bath. Overall, the wellness center is a significant asset to the hotel's offerings.
The pool amenities are well-regarded, featuring a heated pool and separate areas for children and adults. Occasional issues like slightly cold water and crowded conditions are noted, but the family-friendly facilities and enjoyable pool experiences make it a highlight for many guests.
Erlebnishotel Fendels excels as a family-friendly destination, offering a range of activities for children, including a kids' club, playroom and entertainment from Monday to Friday. Spacious family suites and dedicated family areas within the pool add to the comfort and convenience for families. The hotel's emphasis on safety and child-friendliness, combined with excellent staff service, solidifies its reputation as a superb choice for family vacations.
Overall, Erlebnishotel Fendels provides a memorable experience with its beautiful location, friendly staff and array of amenities tailored to both relaxation and adventure, making it an excellent choice for families and outdoor enthusiasts alike. Show more
InfoSummary of reviewsPension Burgschroffen, set in an idyllic location amid stunning Tyrolean landscapes, offers a tranquil retreat for travelers seeking both adventure and relaxation. This charming guesthouse benefits from its superb setting, providing easy access to the ski lift and a serene environment for activities like hiking and snowshoeing. Guests appreciate its proximity to the picturesque village of Fendels and nearby attractions in the Kaunertal valley.
A standout feature of Pension Burgschroffen is the breakfast experience, which consistently receives high praise for its variety and quality. Featuring local products and catering to diverse dietary needs, the buffet offers a generous selection, including eggs made to order. The attentive staff ensures that every breakfast is both delightful and accommodating, allowing guests to start their day on a satisfying note.
The accommodations at Pension Burgschroffen are another highlight, with rooms frequently described as modern, cozy, and immaculately clean. Newly renovated and well-appointed, the rooms provide stunning valley and mountain views, adding to the overall relaxing atmosphere. Thoughtful amenities, such as ample storage and extra pillows, enhance the comfort and functionality of the rooms.
The exceptional cleanliness throughout the guesthouse contributes to its inviting ambiance. Every area, from the individual rooms to shared spaces, is meticulously maintained, providing guests with a pristine environment. Despite the challenging access road, the dedication to upkeep is evident.
The warm hospitality extended by the staff is a major draw for visitors, with hosts praised for their friendliness, attentiveness, and welcoming nature. Known for creating a family-like atmosphere, the owners, along with Hedi, the beloved "Good Fairy," ensure a personal touch that enhances the overall experience.
In sum, Pension Burgschroffen is celebrated for its picturesque setting, superb breakfast, comfortable accommodations, and extraordinary hospitality, making it a favored choice for those seeking a memorable stay in the heart of Tyrol. Show more