Deerfoot Inn and Casino in Calgary is a highly regarded destination for travelers seeking a blend of comfort, convenience, and entertainment. Its strategic location offers easy access to Calgary's attractions and nearby shopping venues, making it a favored base for both leisure and business travelers. Guests appreciate on-site amenities such as the casino, live music, and multiple dining options, which enhance the overall experience.
Visitors consistently commend the hotel's breakfast and dining offerings, with standout mentions of the Mohave Grill and the Wild Horse Grill, praised for their delicious and varied menus. The prime rib and roast beef buffets are frequently highlighted, contributing to the venue’s reputation for first-class food.
The Inn's rooms receive accolades for their spaciousness and cleanliness, providing a comfortable and restful stay with extremely comfortable beds known to rival those of high-end accommodations. The pet-friendly rooms on the first floor are especially noted for their accessibility and high standards of cleanliness.
Families find the hotel particularly accommodating, with its family-friendly atmosphere and amenities such as the indoor water park, water slide, and inviting pool area. These features, along with the friendly and attentive staff, make the Deerfoot Inn and Casino a top pick for family getaways.
Business travelers can also find value in the spacious business suites and convenient on-site dining linked to the casino, which adds to their overall experience. Moreover, the well-maintained casino attached to the hotel offers an exciting bonus for entertainment, while the vibrant atmosphere and variety of dining options further enhance the stay.
Overall, Deerfoot Inn and Casino is celebrated for its high standards of cleanliness, welcoming ambiance, and exceptional staff who contribute to a seamless and memorable stay. The hotel's amenities and entertainment options cater to a wide range of preferences, making it a preferred choice for many visitors and ensuring a delightful experience for both families and solo travelers alike.
The Carriage House Hotel and Conference Centre garners positive reviews across multiple categories, making it a widely appreciated choice for travelers. The location is frequently lauded for its convenience, placing guests within walking distance of a range of restaurants, shops and the Chinook Mall, as well as providing easy access to downtown Calgary and major attractions via key roads and public transportation. Ample parking further adds to its appeal, especially for those attending nearby events.
Guests find the breakfast at the hotel to be exceptional, highlighting the diversity and quality of the buffet offerings. With hot, plentiful and well-stocked selections, including fresh fruit and traditional breakfast items, it serves as a great start to the day. Many also enjoy the Sunday Brunch Buffet, while the friendly and efficient service enhances the dining experience.
The dining options are another strong point with the hotel's restaurants receiving praise for their excellent food and friendly service. Peanuts Public House is a particular favorite, offering a pleasant atmosphere and good fare. While occasional noise and minor service delays were noted, the overall dining experience is positive, supported by reasonable pricing and an enjoyable ambiance.
The rooms offer a mixed experience. Positive reviews emphasize the cleanliness, comfort and modern amenities of recently renovated rooms. Guests appreciate the spacious layouts, comfortable beds and effective soundproofing, along with pleasant views and well-maintained bathrooms. However, older, non-renovated rooms are viewed less favorably with some reports of outdated decor, maintenance issues and occasional noise.
Cleanliness stands out as a consistent strength across the hotel with both rooms and common areas being well-maintained and spotless. Friendly and attentive staff also contribute significantly to guest satisfaction, providing professional and welcoming service throughout the hotel.
Guests generally find the complimentary Wi-Fi to be fast and reliable, though there are some mentions of occasional connectivity issues. The gym is appreciated for its spaciousness, good facilities and cleanliness, though it could benefit from additional amenities and less use by non-fitness activities.
The heated outdoor pool and its associated amenities are a guest favorite, praised for cleanliness, warm temperatures and year-round accessibility. Families, in particular, enjoy the pool and the child-friendly atmosphere of the hotel, which provides a welcoming environment and various entertainment options for kids.
Comfortable beds are frequently highlighted for ensuring a restful night's sleep, contributing to the hotel's overall reputation as a comfortable and enjoyable place to stay. Despite minor critiques related to bed firmness and pillow preferences, the majority of reviews commend the high quality of the bedding and the peaceful sleeping conditions.
In summary, the Carriage House Hotel and Conference Centre offers a well-rounded stay with highly praised amenities, excellent service and a convenient location, making it a popular choice for a diverse range of travelers.
Located in Central and Southeast Calgary, Hotel Blackfoot offers a convenient and vibrant stay for business and leisure travelers, with easy access to numerous city attractions. The hotel features 193 contemporary rooms and suites designed for comfort, and provides a variety of dining options. A wide range of amenities such as complimentary high-speed Wi-Fi, parking, a heated seasonal outdoor pool, pet-friendly accommodations and an executive floor with a VIP Lounge cater to guests' needs. Hotel Blackfoot's experience in hosting events makes it an ideal choice for various special occasions, offering affordable and flexible menu options and complete comedy packages. Guests can immerse themselves in the vibrant culture and spirit of Calgary by exploring the numerous events and attractions that make the city unique during their stay.
Summary of reviews
Hotel Blackfoot is a hidden gem located in Calgary with excellent facilities and services. Guests rave about the comfortable, clean and spacious rooms featuring rain showers and comfortable beds, making for a great night's sleep. The hotel has a great location with easy access to main roads and ample parking. The staff are friendly, helpful and professional with exceptional service. The breakfast is outstanding with a variety of a la carte meals and the lunch buffet is good too. The dinner options are also excellent with the pub being a particular favorite. The hotel's cleanliness has been praised as exceptional, including the well-maintained outdoor pool. Families will enjoy the hotel, although the pool can get busy with kids' teams. Overall, Hotel Blackfoot offers excellent value for money, making it a great choice for anyone looking for a comfortable and affordable stay in Calgary.
Grey Eagle Resort, located just outside Calgary's city center, is celebrated for its prime location, offering both convenience and a tranquil atmosphere. The resort's accessibility to major roads makes it ideal for exploring the mountains, casino and downtown, while providing serene surroundings and scenic mountain views. Despite minor inconveniences like road construction, the overall sentiment favors the resort’s strategic positioning for urban and outdoor adventures.
The dining experience at Grey Eagle Resort stands out, particularly the breakfast and dinner options. Guests praise the tasty and excellent breakfast offerings at the Little Chief restaurant, along with premium options like Eggs Benedict and seafood buffets. The dinner experience is equally impressive with diverse options and high-quality meals at the Little Chief and Blaze Bar and Grill. Despite some minor issues with specific items and occasional long waits, the food quality and service are highly recommended.
Guest rooms at the resort receive consistent acclaim for their spaciousness, comfort and cleanliness. Many appreciated the modern decor, comfortable bedding and thoughtful touches like complimentary chocolates and handwritten cards. The rooms, described as immaculate, feature modern amenities like fridges and Keurig coffee makers, contributing to a restful stay.
Cleanliness is a strong point at Grey Eagle Resort with numerous guests highlighting the immaculate condition of rooms and public areas. The resort’s attention to detailed COVID-19 protocols and overall maintenance ensures guests feel safe and well-cared for.
Staff at the resort are frequently lauded for their friendliness, helpfulness and professionalism. From check-in to dining experiences, staff interactions are described as welcoming and accommodating, significantly enhancing the overall guest experience.
The resort’s amenities, including free Wi-Fi, a well-maintained gym and clean pool facilities, add to its appeal. The Wi-Fi generally meets guest expectations, although it may be slower in some areas. The gym, accessible 24 hours, is appreciated for its cleanliness and modern equipment. The pool and hot tub areas are enjoyable and well-kept, despite minor issues with temperature and size.
Parking at Grey Eagle Resort is typically convenient with ample, easy-to-access spaces, though occasional difficulties during peak times are noted. The family-friendly environment is another highlight with spacious rooms, interconnecting doors and a popular swimming pool for children, making it ideal for family reunions and getaways.
Beds at the resort receive glowing reviews for their comfort, enhancing guests' sleep quality. Although some guests prefer firmer mattresses, the overall consensus is positive.
Grey Eagle Resort delivers a consistent four-star experience, combining safety, cleanliness, excellent dining and high-quality accommodations. Business travelers also find the resort favorable due to its attentive service and efficient check-in processes. Overall, Grey Eagle Resort is highly recommended for its well-rounded offerings and exceptional guest experiences, making it a superb choice for both leisure and business travelers.
Hotel Arts in downtown Calgary is a highly regarded establishment, celebrated for its prime location and luxurious amenities. Positioned centrally, it provides easy access to significant attractions, such as the Calgary Tower and the BMO Centre and is within walking distance of numerous restaurants, bars and shops. This strategic location, coupled with a clean and modern atmosphere, makes it an attractive choice for both business and leisure travelers.
Guests have rich experiences with the breakfast offerings with many finding them exceptional and featuring fresh products and attentive service. However, some guests mention the breakfast as being pricey with occasional administrative hiccups and limited variety. The overall dining experience is mixed; while some praise the hotel's primary restaurant and bar for their quality and delicious food, others find certain dining venues overpriced with inconsistent service.
The rooms at Hotel Arts are generally praised for their spaciousness, modern decor and comfort. Comfortable beds and well-maintained, clean spaces are recurring positive points. However, there are occasional mentions of rooms being smaller or showing signs of wear and tear with some noise and cleanliness concerns reported.
Cleanliness across the hotel generally receives high marks, although a few guests have noted issues such as clogged showers and dusty areas. The staff at the hotel are a highlight, frequently described as friendly, helpful and accommodating. They contribute significantly to a welcoming atmosphere and smooth guest experiences, despite a few instances of less satisfactory interactions.
The free WiFi service at Hotel Arts has mixed reviews with some guests finding it sufficient while others report frequent connectivity issues and a need for daily reconnections. A paid upgrade is available for those requiring more reliable service.
The pool area is described as clean, beautiful and relaxing with an appealing atmosphere enhanced by outdoor fireplaces and fire pits. While some guests find the pool too small or crowded at times, the poolside service and overall environment are positively received.
Parking options are well-received with underground and valet parking praised for convenience, especially during winter. However, some logistical challenges, such as tight spaces and a lack of EV chargers, are noted.
Beds at Hotel Arts are widely appreciated for their comfort with many guests enjoying the plush, soft bedding and excellent quality of the duvets. There are, however, a few remarks about the occasional discomfort of the beds or issues with bedding conditions.
As a four-star hotel, Hotel Arts generally meets high expectations with its excellent service, ambiance and product quality, despite some areas needing maintenance improvements. The hotel also caters effectively to business travelers, offering well-equipped meeting rooms and high-speed WiFi suitable for professional needs.
Overall, Hotel Arts is a solid choice, delivering a mostly positive experience that aligns with its four-star rating and central location in Calgary.
The Fairmont Palliser in Calgary is celebrated for its outstanding location, exceptional service, and inviting ambiance. Situated in the heart of the city, the hotel offers easy access to major landmarks, shopping areas, and cultural attractions, making it a favorite among those eager to explore downtown Calgary. The beautiful historic building enhances the overall experience with its appealing décor and professional staff.
Guests consistently praise the quality and variety of breakfast, noting it as a highlight of their stay. Both the buffet and à la carte options receive positive feedback for their excellent service and delicious offerings, though some mention the price can be on the higher side. The inviting ambiance of the dining area, occasionally complemented by live entertainment, adds to the delightful breakfast experience.
The rooms at the Fairmont Palliser are noted for their comfort, cleanliness, and elegance. Many guests commend the spaciousness, classic charm, and thoughtful touches like tea and coffee selections. The staff contributes significantly to a positive experience, with their friendly and attentive service often enhancing guest satisfaction. While some note small bathrooms as a minor inconvenience, the overall room experience remains superb.
Cleanliness is a hallmark of the Fairmont Palliser, with consistently high standards maintained throughout the hotel. From the welcoming main entry to the pristine pool and hot tub, the hotel ensures a luxurious and comfortable stay. The excellent service provided by the staff further elevates the guest experience, contributing to its reputation as a remarkable place to stay.
While free Wi-Fi is not offered universally and is available only to loyalty program members, the overall experience at the Fairmont Palliser remains warm and inviting, leaving a lasting impression on guests. A standout feature is the exceptional comfort of the beds, which significantly enhances the relaxation and sleep quality of the guests.
Overall, the Fairmont Palliser delivers a memorable and enjoyable experience with its prime location, historic charm, superb service, and attention to detail, making it a top choice for visitors to Calgary.
Delta Hotels by Marriott Calgary Downtown is highly recommended by guests for its combination of prime location, modern amenities, exceptional cleanliness and friendly staff. Positioned in the heart of downtown Calgary, it offers easy access to key attractions, shops, restaurants and picturesque views of the Bow River. Guests appreciate the proximity to Chinatown and East Village, enhancing the urban cultural experience. While some minor nocturnal noise is noted due to its central location, most find the convenience this offers outweighs any disturbances.
The hotel's breakfast receives mixed feedback but tends towards the positive. Many guests enjoy the a la carte options, praising the quality and portion sizes with some feeling content enough to skip lunch. However, a few felt the breakfast was overpriced and noted occasional disorganization during peak times.
Rooms at the Delta Hotels by Marriott Calgary Downtown are lauded for their spaciousness, cleanliness and modern decor. The beds, described as exceptionally comfortable with quality linens, significantly contribute to guest satisfaction. Modern amenities like walk-in showers and bright, inviting interiors add to a pleasant stay experience. Beautiful river views and a 24/7 pantry further enhance the guest experience, though there were a few isolated complaints about cleaning services.
Cleanliness is prioritized at the hotel with guests frequently commending the immaculate condition of rooms and common areas. The recent renovations reflect a modern and inviting ambiance and the stringent safety measures, especially regarding COVID-19, are well-appreciated.
The staff at the hotel receive consistent praise for their friendliness and professionalism. From check-in to housekeeping, the team is noted for being accommodating and attentive, contributing to a welcoming environment. Though the restaurant staff occasionally face challenges with busy periods, the overall dining experience remains positive.
The gym and pool facilities are well-received with guests appreciating the well-equipped fitness/yoga room and clean indoor pool area. Good COVID protocols ensure a safe workout environment and the pool's cleanliness and accessibility are consistently praised, despite minor maintenance issues.
The hotel provides convenient and secure on-site parking, which some guests find reasonably priced at $19 per night. However, availability issues occasionally occur with some guests needing to find street parking due to a full garage. The need for more parking spaces is a minor point in an otherwise positive parking experience.
In summary, Delta Hotels by Marriott Calgary Downtown offers a well-rounded, comfortable stay with its prime location, modern amenities, exceptional cleanliness and friendly staff, making it an ideal choice for visitors to Calgary.
The Westin Calgary is renowned for its strategic location in the heart of downtown Calgary, providing guests with easy access to the city's vibrant attractions, parks, dining options, and transportation hubs like the C-Train. This prime setting makes it an ideal gateway to explore and experience the dynamic city life while being supported by a friendly and helpful staff.
The culinary offerings, particularly breakfast, are generally praised for their superb quality and taste, despite some concerns over its additional cost and limited room service options. Those who do partake in breakfast often find it satisfying, enhancing their overall stay.
The rooms are described as comfortable and clean, receiving positive feedback for their maintenance and functionality. Though some guests feel the space could be larger, particularly the bathrooms, the beds are consistently praised for their comfort, ensuring a restful experience. The hotel maintains a modern and clean atmosphere, noted for its bright, airy ambiance and consistently tidy rooms, which contribute to a pleasant and relaxing environment.
Exceptional service from the staff stands out as a highlight of the Westin Calgary. The team is remarked upon for their friendliness, professionalism, and dedication to guest satisfaction, significantly enhancing the experience of visitors. With its combination of ideal location, quality dining, comfortable accommodations, and outstanding service, The Westin Calgary emerges as a preferred choice for travelers seeking a welcoming and convenient stay.
The Best Western Premier Calgary Plaza Hotel & Conference Centre is a well-reviewed accommodation with a variety of positive aspects that cater to diverse traveler needs. Its convenient and accessible location near the Calgary airport and city center, along with proximity to key highways and local amenities like stores, restaurants and public transportation, makes it an ideal choice for those exploring Calgary or traveling to nearby attractions like Banff and Jasper.
The hotel’s spacious and clean rooms, complemented by comfortable beds and modern amenities such as microwaves, coffee makers and fridges, create a restful and convenient stay. Guests have pointed out the quiet environment and high hygiene standards, further enhanced by the friendly and efficient staff.
Dining options within the hotel, including an on-site restaurant serving well-prepared and varied dishes, add to the convenience. While breakfast received mixed reviews, dinner was generally praised for its taste and quality, despite some mention of occasional overpricing and minor service issues.
Business travelers will find the hotel's excellent facilities and services suitable for professional needs, offering ample conference space and supportive staff. The fitness center and indoor pool, along with a heated pool and hot tub, provide ample opportunities for relaxation and exercise.
Overall, the Best Western Premier Calgary Plaza Hotel & Conference Centre is celebrated for its convenient location, clean and comfortable accommodations and friendly staff, making it a notable choice for both leisure and business travelers.
DoubleTree by Hilton Calgary North is renowned for its prime location, nestled conveniently between the airport and city center, offering easy access to major roadways and local attractions. Guests appreciate the hotel’s strategic positioning, close to shopping centers, dining options, and walking trails that provide scenic views and leisure activities. The proximity to key venues like the Stampede grounds further enhances its appeal, especially for those attending seasonal events.
The breakfast experience at the hotel tends to lean towards positive reviews, with guests appreciating the quality and variety of offerings, particularly the commendable service. Families and children enjoy the meal, although there is room for improvement in terms of variety, especially fresh fruit options. Despite occasional surprises regarding its inclusion in the room rate, guests generally feel satisfied with the breakfast experience.
Rooms at DoubleTree by Hilton Calgary North stand out for their spaciousness, cleanliness, and modern amenities. Guests find the accommodations fresh and updated, with bathrooms receiving notable praise for their excellent design. The comfort of the beds, enhanced by quality pillows and linens, contributes to a restful night's sleep. Accessibility features like balconies or patio doors cater to various needs, and the friendly staff ensure a welcoming and pleasant atmosphere.
Impressive cleanliness is a hallmark of the hotel, with guests consistently noting the spotless accommodations and tidy facilities. The recent renovations have given the hotel a modern and refreshed look, complemented by polite and friendly staff who are attentive to guests' needs, even in challenging situations. This commitment to cleanliness and service makes the hotel an attractive choice for travelers.
The staff at DoubleTree by Hilton Calgary North receive consistent acclaim for their exceptional service. The team is described as accommodating, friendly, and professional, with guests praising their warmth and attentiveness. Positive interactions, like those at check-in and during late checkouts, solidify the hotel's reputation for outstanding hospitality.
The pool, noted for its cleanliness and warmth, offers a refreshing and relaxing experience for guests. Its generous size and stylish design contribute to the overall enjoyment, with features like a hot tub and beach-style amenities enhancing the ambiance. Issues with the water's chemical balance have been noted, but the pool remains a highlight for many visitors.
Finally, the hotel’s beds are often described as super comfortable, providing guests with a heavenly sleep experience. Combined with the excellent amenities and friendly staff, DoubleTree by Hilton Calgary North offers a memorable stay characterized by comfort, convenience, and quality service.
Best Western Plus Village Park Inn, located in a strategic corner of Calgary, is highly praised for its exceptional location. It is well-positioned near key destinations like the University of Calgary, Foothills Hospital and McMahon Stadium, making it an excellent choice for university visits, medical stays and sports events. The hotel offers convenient access to transportation links like the BandfTrail C-Train station and major highways, facilitating easy exploration of downtown Calgary and surrounding natural attractions. Despite minor accessibility challenges due to ongoing construction, guests appreciate the peaceful setting, covered parking and close proximity to numerous eateries.
The breakfast experience is a standout feature, frequently lauded for its quality, variety and fresh offerings, including scrambled eggs, pancakes, sausages and a selection of fruits and yogurts. The complimentary breakfast is considered generous and well-suited for various dietary needs, contributing to a satisfying start to the day.
The on-site restaurant also receives commendations for its excellent food and service with dishes like the Courtyard Burger and pizza highlighted for their quality. The ambiance of the dining room and sports bar is appreciated, although some guests suggest a need for more menu variety and mention occasional slow service.
Rooms at the hotel are noted for their spaciousness, cleanliness and comfort. Guests enjoy the modern interiors, large beds and well-equipped amenities, adding to the overall positive experience. Although some minor issues such as dated carpets and noise from adjacent areas are mentioned, the general consensus is that the rooms are cozy and functional.
Cleanliness throughout the property is consistently praised with rooms and public areas being described as pristine and well-maintained. The hotel’s commitment to sanitation and reliable housekeeping is well-regarded by guests.
The staff at Best Western Plus Village Park Inn are celebrated for their professionalism, friendliness and dedication. Guests frequently note the exceptional service at the front desk, as well as the efficiency and helpfulness of the housekeeping team, creating a welcoming and pleasant atmosphere.
The WiFi receives mixed reviews with some guests finding it reliable and fast, while others experience connectivity issues. Overall, the WiFi service is somewhat inconsistent.
The indoor pool, while popular with families and kids, receives mixed reviews. Positive remarks highlight its cleanliness and enjoyable atmosphere, while criticisms include noise, overcrowding and limited accessibility for disabled guests. Extended hours of operation for the pool are also suggested.
Families find the hotel to be very accommodating with spacious rooms and a helpful staff contributing to a comfortable stay. Some minor constraints are noted for larger family groups and disabled members, but the overall environment is friendly and suitable for family trips.
The hotel’s beds are frequently praised for their comfort and cleanliness, contributing significantly to a restful night’s sleep. Although minor issues with bedding are occasionally mentioned, the general consensus is highly positive.
As a four-star hotel, Best Western Plus Village Park Inn offers excellent value for money with clean facilities, exceptional breakfast options and outstanding customer service. The modern setup, quiet environment and notable amenities such as complimentary water bottles enhance its appeal. Despite challenges due to construction and strict pet policies, the hotel remains a noteworthy choice for both leisure and business travelers.
The Radisson Hotel & Conference Centre Calgary Airport is highly praised for its prime location near Calgary Airport, offering excellent accessibility for travelers, especially those with early flights or tight schedules. Guests appreciate the convenience of a free shuttle service and the quiet environment, making it ideal for transient stays. However, the hotel is somewhat isolated with limited dining and shopping options nearby, which might pose a challenge for those without a car.
The breakfast experience is generally positive with many guests enjoying the delicious and reasonably priced buffet offerings. The hotel's on-site restaurant adds to the dining convenience with commendable dinner options, particularly the Indian cuisine available on Fridays. However, some inconsistencies in breakfast inclusivity and variety have been noted.
Rooms at the Radisson Hotel are spacious, modern and well-maintained, frequently praised for their cleanliness and comfort. Guests particularly enjoy the heated bathroom tiles and contemporary furnishings. Despite a few reports of specific cleaning oversights, the majority find the rooms to offer a restful and enjoyable stay.
Cleanliness throughout the hotel receives positive remarks with many guests highlighting the tidy, modern public areas and fresh-smelling lobby. While occasional lapses in housekeeping are reported, most visitors find the environment hygienic and comfortable.
Staff at the Radisson Hotel are often described as friendly and helpful, contributing significantly to a positive guest experience. Though there are occasional reports of unhelpful behavior, the general consensus underscores their welcoming and efficient service.
WiFi access at the hotel has mixed reviews with some guests enjoying strong and high-speed connections while others report inconsistent service. The fitness room and pool area are also generally well-received with the pool's water slide being a particular favorite among families, although some maintenance issues have been highlighted.
Families find the hotel very accommodating with child-friendly food options and a welcoming atmosphere. The pool area is especially popular with families, often cited as a reason for repeat visits. The comfortable beds and modern amenities further enhance the experience for all guests, ensuring a restful night’s sleep.
Overall, the Radisson Hotel & Conference Centre Calgary Airport offers a pleasant, convenient stay with its excellent airport proximity, clean and comfortable rooms and friendly staff, making it a great choice for both transient travelers and families. Some areas, like menu diversity, breakfast consistency and maintenance, could benefit from attention to fully meet four-star expectations.
Hotel 11, MOD A Sonesta Collection receives high praise for its strategic location near Calgary International Airport, making it a convenient choice for travelers. The complimentary shuttle service is a standout feature, simplifying airport transfers for guests. The hotel’s proximity to major routes eases access to downtown Calgary and the mountains, despite the occasional need for GPS navigation due to its somewhat remote setting. The modern facilities, including a decent on-site restaurant, cleanliness and excellent service, contribute to its high marks.
The rooms are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the quiet environment despite the hotel's proximity to the airport and major roads, thanks to effective soundproofing. The inclusion of fridges, microwaves and coffee machines in the rooms adds convenience to the stay. Minor cleanliness issues in bathrooms are occasionally noted, but they do not overshadow the overall positive experience.
Breakfast at the hotel has mixed reviews. While many guests enjoy the variety and quality of the breakfast options and appreciate the convenience of room delivery, some feel the cost is high given that breakfast is not included in the room rate. There are occasional reports of cold or overpriced food and limited menu items. Despite these drawbacks, the general service during breakfast hours receives commendation.
The dining experience, particularly dinner, leans positively with guests enjoying the varied menu options including sushi, fish and chips and other dishes. The on-site restaurant’s late hours and room service add to the convenience. However, some guests find the prices high and the service occasionally slow. The restaurant's service receives high marks for friendliness, though efficiency can sometimes be an issue.
The hotel's cleanliness is a significant strong point with guests consistently noting the spotless rooms and well-maintained common areas. The staff across all departments receive high praise for their friendliness, helpfulness and professionalism, enhancing the overall guest experience. The airport shuttle service is particularly highlighted for its reliability and convenience.
Wi-Fi service at the hotel is generally satisfactory with most guests finding the connectivity strong and suitable for work, despite a few reports of slow speeds and occasional signal loss.
The pool area offers a generally positive experience with the 24/7 accessibility being a standout feature. Some guests find the pool temperature too cold and note occasional cleanliness issues, but the overall sentiment is favorable.
Parking options are appreciated for their reasonable rates and availability, although some guests experience difficulty finding spots during busy times. Despite this, the availability of long-term and powered parking options is a plus.
Families find the hotel particularly accommodating with amenities such as water stations on each floor and a 24-hour available pool. These features make it a recommended choice for those traveling with children.
Beds at Hotel 11 receive overwhelmingly positive feedback for their comfort, contributing to a restful night’s sleep. Although a few guests mention the pillows being too firm or heavy, this is a minor issue in what is otherwise a highlight of the hotel's offerings.
In summary, Hotel 11, MOD A Sonesta Collection, excels in providing a convenient, clean and comfortable stay with exceptional staff service and a generally positive dining experience, making it a reliable choice for both business and leisure travelers.
The Best Western Premier Freeport Inn Calgary Airport earns high marks from guests across numerous categories, establishing itself as a desirable lodging option particularly for those needing quick access to the Calgary International Airport. The hotel's location is a standout feature, offering a prime spot that combines proximity to the airport with a tranquil environment. Guests appreciate the seamless 24-hour shuttle service and the ease of access to downtown Calgary and other key areas.
Breakfasters praise the food's quality and variety, noting the attentiveness of the breakfast staff and the inclusion of options for dietary needs. Though some guests were disappointed with the lack of complimentary breakfast and occasional service timing issues, the overall consensus remains positive.
Dinner at the hotel receives mixed reviews with many guests enjoying the high-quality meals. However, operational hours and pricing were occasional points of concern. Still, for most visitors, the restaurant provided a satisfactory dining experience.
The hotel rooms receive frequent praise for their spaciousness and cleanliness, featuring modern amenities and a serene atmosphere. Guests find the rooms comfortable and well-maintained, contributing to an enjoyable stay.
Cleanliness throughout the hotel is notably high with most guests impressed by the immaculate conditions of the rooms and common areas. Though there were occasional comments about specific areas needing attention, the overall sentiment underscores the hotel's commitment to cleanliness.
Staff at the Best Western Premier Freeport Inn Calgary Airport frequently earn accolades for their friendliness, efficiency and accommodating nature. The front desk and shuttle services are particularly well-regarded, enhancing the guest experience.
The hotel's pool area is a highlight, especially praised by families. The indoor pool, complete with a waterslide and hot tub, adds a fun and relaxing dimension to the stay. The clean, secure and well-maintained pool area is a significant draw for both adults and children.
Beds at the hotel are consistently described as very comfortable with many guests appreciating the spaciousness and plush quality of the mattresses and pillows. This attention to providing a restful sleep environment is well-received.
Overall, the Best Western Premier Freeport Inn Calgary Airport lives up to its four-star rating with quality service, cleanliness and amenities. Despite some room for improvement in breakfast inclusivity and WiFi connectivity, the hotel delivers a reliable and pleasant experience, making it a top choice for travelers in Calgary.
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