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Summary of reviewsThe Best Western Heritage Inn Chico is highly praised for its strategic and convenient location in Chico, which caters to various visitor needs. The hotel's location, in close proximity to Chico State University, shopping centers, and dining options, is ideal for those visiting the university or engaging in leisure activities. Guests appreciate the easy accessibility provided by its proximity to Highway 99 and ample parking facilities.
The hotel is celebrated for its delightful breakfast, which consistently exceeds guest expectations with a wide range of hot and cold options, including make-your-own waffles, scrambled eggs, and fresh fruit. The breakfast service is complemented by friendly and helpful staff, ensuring a pleasant dining atmosphere.
Guests frequently commend the spacious, well-appointed rooms that come with modern amenities like fridges and microwaves. Cleanliness is a standout feature throughout the property, contributing to a comfortable stay. The hotel also boasts a pleasant pool and hot tub, which are well-maintained.
The staff at the Best Western Heritage Inn Chico play a crucial role in shaping guest experiences, often going above and beyond to provide excellent service. Their friendliness and professionalism, particularly during check-in and checkout, enhance the overall guest experience.
The hotel offers reliable Wi-Fi connectivity, appreciated by guests for streamlining their online activities. Despite minor concerns about bed issues, most guests report comfortable sleeping arrangements, with many finding the beds among the best they have experienced.
As a dog-friendly destination, the hotel caters to guests traveling with pets, providing designated areas equipped with conveniences such as dog poop bags. Although there are occasional suggestions for updates, the hotel remains a favored choice for pet owners.
Overall, the Best Western Heritage Inn Chico delivers a commendable three-star experience, balancing value and comfort. With its combination of a prime location, stellar breakfast, spotless facilities, and attentive service, it stands out as a reliable and enjoyable accommodation choice in Chico.
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