4-Star HotelThis hotel is well-located in Lacco Ameno and offers thermal facilities. It combines convenience with therapeutic benefits.
Show more
Summary of reviews related to the '4 Star' categoryHotel Terme Don Pepe, often identified for its four-star rating, seems to fall short of guests' expectations, particularly in comparison to other accommodations within the same category. While the designation suggests a luxurious experience, many travelers express disappointment over several aspects. The breakfast reportedly does not meet the level anticipated from a four-star establishment, both in terms of variety and quality, including the coffee offerings. In terms of room quality, guests mention that the decor and facilities appear outdated, with particular criticism directed towards the bathroom amenities, which lack modern features such as airtight shower cabins and adequate shelving. Despite expecting prompt service at such a hotel, some guests have also noted long waits for room changes that were promised but not delivered. These reviews suggest a need for improvement across multiple facets of the guest experience to align with the expectations associated with its rated standard.
Show moreRead review summaries for all categories
