4-Star HotelSummary of reviews related to the '4 Star' categorySorriso Thermae Resort & Spa appears to have fallen short of guests' expectations for a four-star experience. Descriptions suggest that the hotel does not meet the standards typically associated with its claimed rating. Many guests were particularly disappointed with the quality of accommodations, noting that the rooms and services did not reflect the premium classification suggested. Issues such as inadequate air conditioning and poor breakfast options compounded these sentiments. Built on a picturesque mountainside, the layout of the hotel added unnecessary challenges, especially the sections positioned downhill. Overall, the prevailing opinion is that Sorriso Thermae Resort & Spa is more aligned with a three-star rating, indicating a need for improvement to match its superior aspirations.
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