3-Star HotelSummary of reviews related to the '3 Star' categoryLa Quinta by Wyndham Winston-Salem has a lot going for it that makes it a viable option for travelers. The hotel's location is particularly convenient and it is priced reasonably. Guests have frequently noted the comfort of the beds, ensuring a restful night's sleep. The staff at the hotel consistently receive praise for their attentiveness and friendliness, enhancing the overall guest experience.
However, there are several areas that need improvement. Guests have expressed dissatisfaction with the cleanliness of the rooms, citing issues like dirty conditions and lingering smoke smells. The noise levels at night have also been a recurring concern. The breakfast service has not met guest expectations and there are additional fees that guests felt were not transparent.
In terms of facilities, the hotel could benefit from updates, particularly with the carpets and the addition of a gym. Overall, while the hotel has its strong points, there are significant aspects that need addressing to improve guest satisfaction.
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