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Summary of reviewsThe Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave offers guests a commendable stay experience, highlighted by several positive elements, especially its location and staff. Its central location near major highways and the TriRail Station makes it an ideal choice for travelers seeking accessibility. The surrounding area, noted for being safe and quiet, is conveniently close to restaurants and essential amenities like a 7-Eleven, contributing to its practicality.
Guests often praise the warmth and professionalism of the hotel staff, with accounts of friendly, accommodating, and attentive service enhancing the overall experience. Interaction with the staff often feels personal, akin to being among family, which is particularly comforting during stressful circumstances.
The rooms are appreciated for providing clean, comfortable bedding, and the convenience of in-room amenities like a stove and refrigerator, catering to a home-like experience. While some issues with odors and outdated facilities are noted, the quiet end rooms and kitchen facilities are positive highlights for many.
Cleanliness at the hotel receives mixed feedback, with some guests commending the clean, organized rooms and positive interactions with helpful staff, contributing to a relaxing environment. However, concerns over inconsistent cleaning practices are raised, with some areas not meeting expectations.
Parking is generally ample and well-lit, though some guests express safety concerns due to suspicious individuals, urging potential visitors to consider this aspect carefully.
Despite breakfast offerings falling short with limited choices, guests find the hotel’s cost-effectiveness appealing. The overall experience at Extended Stay America Suites is largely positive, characterized by its strategic location, supportive staff, and value for money, making it a viable option for travelers looking for convenience in Fort Lauderdale. Show more
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Categories
Hotel with Parking
Guests at this hotel benefit from free onsite parking. This makes parking your vehicle simple and without additional cost.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Studio with 2 Double Beds - Non-SmokingThis studio features a kitchenette as well as a dining and work area.
King Studio - Non-SmokingThis studio features a kitchenette as well as a dining and work area.
Queen Studio - Non-SmokingThis studio features a kitchenette as well as a dining and work area.
Guest Reviews
5.8
Rated
Location
Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave offers a conveniently central location with easy access to major highways, making it ideal for travelers on the go. Many guests appreciate its proximity to the TriRail Station Cypress Creek and the nearby highway, which facilitates easy exploration of the area. The neighborhood is generally perceived as safe and quiet, providing a comforting environment for guests. The presence of a 7-Eleven directly across the street adds a layer of convenience for last-minute needs or quick snacks. The hotel's location is praised for being close to a range of restaurants and essential amenities, allowing for a comfortable and practical stay. However, guests should be aware that the vicinity can be busy, with limited parking and some noise from the nearby highway. While some travelers have noted the presence of homeless individuals and activities in the area, others found their stay satisfactory, highlighting its cost-effectiveness and reasonable settings for the price. Overall, its strategic location close to I-95 makes it a fitting choice for those prioritizing accessibility and convenience in the Fort Lauderdale area.
Breakfast
The breakfast experience at Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave seems to fall short of expectations. Guests have commented on the limited offerings, which typically consist only of coffee, muffins, and cereal bars, rather than a substantial breakfast. Some have described this as more of a light snack station, with coffee and minimal accompaniments such as granola or muesli bars. There is a sentiment among reviews that the provisions are insufficient and not representative of a standard continental breakfast as advertised. The absence of a more varied selection, like fruits and cereals, leaves guests disappointed, highlighting a need for improvement in both quality and variety. Additionally, the presentation and setup of the breakfast area have been noted to be inadequate, further contributing to the unfulfilling morning experience reported by visitors.
Rooms
The rooms at Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave receive a mix of feedback, with certain aspects standing out positively. Guests consistently appreciate the clean and comfortable bedding, offering a restful sleep after a hard day, and highlight the convenience of in-room amenities like a stove and refrigerator, catering to those seeking a home-like experience. The availability of end rooms ensures tranquility, providing a quiet retreat for some visitors. Additionally, the presence of a kitchen is well-received by guests who prefer to prepare their meals. However, there are mentions of issues such as unpleasant odors and outdated facilities that some guests encounter, which suggest that certain rooms could benefit from updates and more thorough maintenance. Overall, the location and the cordial demeanor of the front desk staff are regarded positively, contributing to the stay experience.
Beds
The beds at Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave receive mixed reviews from guests. Many highlight the comfort and cleanliness of the beds, often describing them as comfortable, clean, and supportive, complete with pleasant pillows and mattresses. Some guests appreciate the maintenance of both the bed and room, noting the staff's responsiveness to any issues. However, there are concerns about the beds, including isolated reports of bed bugs, uncomfortable mattresses, and narrowness for sharing. Occasional critiques mention dirty sheets and old-looking box springs, indicating some inconsistencies in bed quality and cleanliness. Overall, while there are positive aspects in terms of comfort and softness, potential guests might want to consider varied experiences when evaluating the accommodations.
Cleanliness
Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave has garnered varied opinions on its cleanliness standards, shedding light on contrasting guest experiences. Many found the rooms to be clean and well-appointed, providing a comfortable and relaxing environment. The pleasant and helpful staff added to the overall positive impression for some visitors.
Guests highlighted the clean and organized state of the rooms upon arrival, with certain areas of the hotel displaying a tidy and well-maintained condition. Specific mentions of rooms being bug-free and featuring updated bathrooms further contribute to the favorable aspects of the stay. The location is noted for its convenience and affordability, offering a peaceful respite despite being near busy roads.
However, other reviews revealed concerns over inconsistent cleaning practices throughout the property. Some rooms were reported to have issues with pests and were not adequately maintained, with dirty floors and carpets, and worn-out furnishings detracting from the overall experience. The outdoor areas, hallways, and certain facilities failed to meet cleanliness expectations for several guests, prompting suggestions for improvement. Despite these challenges, the dedication and friendliness of the staff remain a positive highlight for guests at this location.
Staff
At the Extended Stay America Suites in Fort Lauderdale, the staff consistently leaves a lasting impression on guests with their warmth and professionalism. Descriptions frequently highlight the friendliness and approachability of the team, from the thoughtful and accommodating front desk personnel to the courteous and respectful nature of the entire staff. Whether addressing inquiries or assisting with challenges, the staff are noted for their eagerness to help and their gracious, welcoming demeanor.
Particularly praised are the managers and individuals like Angela, who exemplify excellent customer service despite facing various challenges. The morning staff and especially the front desk agents are commended for their quick responses, smiling attitudes, and willingness to go above and beyond, ensuring guests feel at home.
Guests often describe interactions with the staff as akin to being among family, reflecting genuine care during both regular stays and more stressful circumstances. Even when small issues arise, the staff's flexibility and proactive approach, such as offering compensation or resolving concerns promptly, contribute significantly to guest satisfaction. Overall, the dedicated and attentive nature of the team makes all the difference, enhancing the guests' travel experience at this hotel.
Parking
The parking situation at Extended Stay America Suites in Fort Lauderdale seems to offer both positive and negative aspects based on guest reviews. On the positive side, guests appreciate the availability of a large, well-lit parking lot, which provides plenty of spaces for convenience. This setup seems to cater well to those staying on the first floor who might need easy access to a full-size refrigerator in their rooms. Additionally, the area is generally described as quiet, with convenient access to a 7-11 and a convenience store across the street, making it easy to purchase snacks and drinks.
However, there are concerns regarding the parking environment. Despite the ample space, some guests feel uneasy about safety, noting the presence of suspicious individuals in the parking lot and expressing reluctance to allow family members to walk alone to their cars, even during the daytime. These mixed reviews highlight the need for potential guests to weigh the pros and cons relating to personal safety and convenience when considering their stay.
No, Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave.
Yes, Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave.
No, Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave doesn't have a gym.