The Grand Mercure São Paulo Ibirapuera is widely praised for its exceptional location, situated conveniently near Ibirapuera Park. This makes it an ideal choice for guests who appreciate the tranquility and greenery of one of São Paulo’s most famous parks. Its proximity to the park and airports is a significant plus for both business travelers and those attending nearby events. However, the walking accessibility to amenities like pharmacies, bars and restaurants could be improved.
Guests commend the hotel's breakfast for its variety, quality and service, often describing it as one of the best in São Paulo. The breakfast area is noted as pleasant and inviting with many guests enjoying the diverse array of fresh ingredients. Despite the high cost, the breakfast experience generally stands out as exceptional.
Dinner experiences at the hotel receive mixed reviews. While the restaurant P.Verger and room service meals are often praised for their delicious and well-prepared dishes, there are areas for improvement, including the taste of the food, variety of options and service speed. The cafe on the ground floor is a popular spot, particularly for its fabulous mille-feuille.
The rooms are spacious and comfortable, frequently highlighted for their large beds and excellent bedding. Guests also enjoy the views from the rooms and the classic style of the hotel. However, there are consistent mentions of the need for renovations due to outdated furniture, carpets and decor. Maintenance issues and occasional noise and smell problems also detract from the overall experience.
Cleanliness at the hotel is generally well-regarded with common areas and rooms often described as clean and tidy. There are occasional lapses, such as dusty areas and dated facilities, indicating a need for a more thorough and consistent cleaning routine.
The staff at the Grand Mercure São Paulo Ibirapuera are celebrated for their exceptional kindness and attentiveness. Guests consistently highlight the professionalism and helpful nature of the employees with specific mentions of polite and competent staff members. Isolated instances of delayed check-ins and staffing during busy times do not overshadow the overall positive sentiment.
Wi-Fi connectivity is a notable area for improvement with guests facing issues related to speed and reliability, especially in their rooms. This is a crucial aspect that needs to be addressed to meet the expectations of both leisure and business travelers.
The gym and pool facilities receive positive feedback for their quality and cleanliness, though suggestions for better equipment and pool heating are noted. The tennis courts are well-maintained, providing a flexible and safe environment for guests.
Parking is secure and convenient, despite some challenges related to high fees and occasional access issues. The hotel offers a comfortable stay for families with spacious rooms and accommodating services, although some issues with room conditions and amenities are mentioned.
Guests frequently commend the comfort and quality of the beds, noting the excellent and spacious king-sized beds, soft pillows and clean bedding. While there are occasional mentions of poorly maintained areas, the general consensus remains positive.
Overall, while the Grand Mercure São Paulo Ibirapuera offers several high-quality features and services, there are areas that need enhancement to fully meet the expectations of a five-star property. Connectivity issues, the need for renovations and improvements in dining options and service could significantly enhance the guest experience. Nonetheless, the hotel's location, breakfast offerings, room comfort, cleanliness and exceptional staff service make it a noteworthy option for visitors to São Paulo.
The Sheraton São Paulo WTC Hotel is highly regarded for its exceptional location, offering great convenience and proximity to a wealth of amenities. Situated in the heart of the financial district of Brooklin, the hotel proves ideal for both business and leisure travelers due to its connections to the D&D Shopping Mall and the WTC Convention Center. Guests benefit from easy access to dining, shopping, and major city attractions, along with a peaceful, safe neighborhood setting.
Visitors consistently praise the attentive and professional staff, who contribute to a warm and welcoming atmosphere throughout the hotel. From check-in to dining, the team ensures an elevated experience by addressing guest needs promptly and with genuine care, enhancing the overall comfort of the stay.
The spacious and comfortable rooms are another highlight, with many featuring architect-designed décor and offering fantastic city views. Cleanliness is a standout attribute, complemented by fresh linens and well-maintained facilities. Though some rooms could benefit from updates, the hotel's elegant setting and the attention to detail by housekeeping staff maintain a high standard of hospitality.
While the breakfast garners mixed reviews, its variety and notable items like the corn cake and fruit selection are often highlighted positively. Guests appreciate the extended breakfast hours on Sundays despite occasional concerns over menu repetition and pricing.
The hotel’s fitness center is frequently praised for its modern equipment and spacious setup, contributing to a superior exercise experience. Although the pool area is visually appealing, practical issues such as its temperature and cleanliness suggest room for improvement to better meet guest expectations.
Overall, the Sheraton São Paulo WTC Hotel stands out for its strategic location, excellent service, and comfortable accommodations, making it a favored option for travelers with diverse needs. Despite some areas in need of renovation, it remains a top choice for business travelers and those attending events within the WTC complex.
Gran Estanplaza Berrini in São Paulo is consistently lauded for its prime location, exceptional staff and inviting atmosphere. Located near the World Trade Center and vital venues, it serves as an ideal base for both business and leisure travelers, offering easy access to shopping malls like D&D Shopping and Shopping Morumbi, as well as numerous dining options. The tranquil and safe neighborhood allows for comfortable exploration on foot and convenient access to Congonhas Airport.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
The Hilton Sao Paulo Morumbi is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's excellent location, which is near many tourist spots, bars, restaurants and nightlife. The breakfast is described as incredible with a broad variety of healthy options. The rooms are spacious and comfortable with great amenities, particularly the beds. The hotel prides itself on its immaculate cleanliness and the staff is described as excellent, cordial and attentive. The spa, gym and pool are standout features with state-of-the-art equipment and a welcoming atmosphere. The hotel is considered a luxurious stay in Sao Paulo with sophisticated decor and top-notch amenities. While some guests have minor complaints, the overall experience is excellent with exceptional service from the staff.
The Grand Hyatt São Paulo has received overwhelmingly positive reviews from guests. The hotel's privileged and excellent location is a standout feature, especially the stunning views of the Ponte Estaiada bridge. The breakfast is also highly praised, as is the impeccable array of dining options offered at the hotel. Guests love the comfortable and spacious rooms, as well as the exceptional cleanliness throughout the hotel. The staff is particularly noteworthy with guests describing them as polite, attentive and willing to assist in any way possible. The spa provides a high-quality experience, although the pool area can get a bit crowded at times. Families and pet owners will find the Grand Hyatt São Paulo to be a great choice for their travel needs. Overall, the Grand Hyatt São Paulo provides a luxurious experience that guests recommend to others.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-26 out of 26 hotels in and around Franco da Rocha