Pullman Sao Paulo Guarulhos Airport stands out as a highly regarded hotel, especially for its strategic proximity to Guarulhos International Airport (GRU). The convenience of its location, complemented by a reliable shuttle service running every 30 minutes, makes it an ideal choice for travelers with early flights, layovers or late arrivals. Guests also appreciate the accessibility to major car rental services, adding to the hotel's practicality. Besides its prime location, the hotel is lauded for its modern amenities, friendly staff and excellent breakfast offerings, making it a favorable option for travelers.
The hotel's breakfast consistently receives high praise. Guests highlight the extensive buffet offering a variety of options, from freshly prepared egg dishes to a wide selection of fruits and juices. The early breakfast service is particularly convenient for guests with early flights. While a few critiques mention the lack of gluten-free and lactose-free options, the overall feedback underscores the breakfast as a standout feature.
The dining experience at Pullman Sao Paulo Guarulhos Airport is also highly praised. Dinners, in particular, are noted for their quality and variety, including vegetarian options and standout dishes like succulent steaks. The restaurant's cozy atmosphere and live music contribute to an enjoyable dining environment. Despite some mixed reviews regarding food quality and pricing, the general sentiment is positive.
Rooms at the hotel receive commendation for their spaciousness and comfort, particularly the large, comfortable beds and well-appointed bathrooms. While the overall cleanliness and effective room service are highlighted, there are repeated calls for modernization with criticisms of outdated decor and maintenance issues being common.
Cleanliness is a strong point for the hotel with guests frequently praising the high standards of hygiene maintained throughout the property, from rooms to common areas. However, a few notes mention dated furnishings and occasional cleaning lapses.
Staff at Pullman Sao Paulo Guarulhos Airport are consistently commended for their efficiency, helpfulness and friendly demeanor. The bilingual capabilities of the staff, especially at the reception and restaurant, enhance the overall guest experience. Personalized service and a pet-friendly policy further contribute to the hotel's welcoming atmosphere.
The free wifi at the hotel is generally reliable and fast, though a few guests have experienced connectivity issues. Spa and gym facilities receive positive feedback for their quality, though some guests have encountered scheduling and maintenance issues with the spa. The gym is praised for its modern equipment and spaciousness, despite minor remarks about its age and equipment features.
The pool area is a highlight for many visitors, described as clean, spacious and family-friendly. Guests appreciate the relaxing atmosphere and good service at the pool bar. Similarly, the well-maintained tennis courts add to the hotel's recreational offerings.
Parking at the hotel is generally satisfactory with good and secure facilities. However, some guests feel the parking policy could be improved and there have been occasional complaints about parking attendants.
The hotel is particularly family-friendly, offering a range of amenities and activities tailored to children. Guests appreciate the family-centric services, such as themed rooms and entertainment options, which contribute to an enjoyable stay for families.
Finally, the beds at Pullman Sao Paulo Guarulhos Airport receive high marks for their comfort and quality, contributing to a restful stay for many guests. Overall, while the hotel excels in various aspects, there are areas for improvement, particularly in room updates and facilities maintenance, to fully meet the standards expected of a five-star property.
The Mercure Sao Paulo Pinheiros is highly regarded for its advantageous location in the vibrant Pinheiros neighborhood, offering easy access to essential amenities and local attractions. Guests appreciate the convenience of nearby Oscar Freire street, several subway stations, restaurants, bars, pharmacies and local markets within walking distance. The hotel's well-maintained facilities, friendly staff and comfortable, spacious rooms contribute significantly to a welcoming, pleasant stay. The hotel’s breakfast service is generally praised for its variety and quality, including gluten-free options, although some guests noted issues with organization and value.
The hotel's on-site restaurant receives mixed reviews. While many guests enjoyed the quality and variety of the Italian menu, others noted a need for more menu options and improvements in service quality. Some found the restaurant to be expensive but still acknowledged the good quality of the food.
Rooms at the Mercure Sao Paulo Pinheiros are largely commended for their spaciousness, cleanliness and practical amenities like mini kitchenettes and comfortable beds. However, some guests pointed out the need for updates and maintenance in certain areas, such as outdated decor and occasional cleaning issues.
Cleanliness is a strong point for many with the housekeeping staff receiving positive remarks for their efficiency. Nonetheless, inconsistency in cleaning standards was noted by some guests, highlighting the need for better maintenance and attention.
The hotel staff is generally praised for their friendliness and attentiveness, contributing to a positive guest experience. However, isolated instances of less satisfactory service and understaffing were mentioned.
Wi-Fi at the hotel is usually reliable and fast, though some guests experienced connectivity issues. The gym facilities are well-maintained and appreciated by guests, despite occasional mentions of limited equipment and maintenance concerns.
The indoor heated pool is a standout feature, appreciated for its size, cleanliness and relaxation benefits, although opinions on the water temperature varied.
Parking receives mixed feedback with positives including the availability of an electric car charger, but criticisms regarding high fees, narrow spaces and inefficient service.
Families find the hotel particularly accommodating with spacious rooms and thoughtful arrangements to make young guests comfortable, although a dedicated play area is lacking.
For those interested in São Paulo's nightlife, the hotel's quiet street location provides a peaceful retreat, while still offering easy access to numerous bars and restaurants.
Overall, Mercure Sao Paulo Pinheiros is seen as a reliable choice for both leisure and business travelers, thanks to its convenient location, comprehensive amenities and generally positive guest experience.
This uniquely shaped hotel in the heart of Sao Paulo features 84 rooms and 10 suites, all modern and comfortably appointed to offer the most relaxing stay to all guests. The hotel also offers a spa area with various skin care treatments and massage options, as well as the Skye Restaurant and Bar right on the hotel's rooftop, providing breathtaking panoramic views over the area.
Summary of reviews
Hotel Unique is a luxurious five-star hotel in São Paulo that boasts an excellent location by the Ibirapuera Park, offering stunning views. The hotel's rooftop with its unique red-tiled pool, is a perfect spot for pleasant evenings and the Skye restaurant and bar receive positive reviews for their fantastic meals. The hotel rooms are well-decorated, comfortable and spacious with great facilities, comfortable beds, excellent showers and even whirlpool tubs. The hotel prides itself on offering exceptional cleanliness and service with attentive, friendly and efficient staff. While some guests find the breakfast and dinner options to be lacking in quality or variety and some consider the hotel to be expensive, overall, Hotel Unique is an unforgettable experience that comes close to perfection.
Gran Estanplaza Berrini in São Paulo is consistently lauded for its prime location, exceptional staff and inviting atmosphere. Located near the World Trade Center and vital venues, it serves as an ideal base for both business and leisure travelers, offering easy access to shopping malls like D&D Shopping and Shopping Morumbi, as well as numerous dining options. The tranquil and safe neighborhood allows for comfortable exploration on foot and convenient access to Congonhas Airport.
The hotel’s breakfast experience stands out with high-quality offerings and a variety accentuated by live piano music, making it a pleasant start to the day. The attentive and courteous staff further enrich this experience, although minor suggestions for more gluten-free options and improved logistic handling during peak times have been made.
While dining experiences are mixed with some praising the quality and service while others find the menu limited and in need of improvement, Gran Estanplaza Berrini’s staff receive universal praise for their friendly and professional demeanor. Names like Patricia and Michele are specifically mentioned for their exceptional service, which significantly enhances the guest experience.
The rooms, described as spacious and comfortable, do have a classic decor that some find outdated. Renovations, particularly in bathrooms and better soundproofing could improve the overall experience. Most guests find the rooms clean and well-maintained despite occasional lapses in detailed cleaning. The beautiful views from the upper floors are a noteworthy highlight.
Cleanliness across the hotel is generally well-regarded, though certain areas like the gym and spa equipment could benefit from more rigorous maintenance. Guests appreciate the wonderful massages offered at the Buddha SPA, despite additional charges.
The gym’s top-floor location with glass walls offers a bright workout environment, but it faces criticism for outdated equipment and lack of essential fitness items. The pool area too leaves room for improvement with mentions of the indoor pool’s cold temperature and the need for better cleanliness and lighting.
The comfortable beds receive consistent praise, contributing significantly to restful sleep. However, minor inconsistencies like joined single beds instead of king-size options and occasional discomfort have been noted.
Gran Estanplaza Berrini's elegant decor and classical charm evoke a sense of luxury, though some amenities and outdated aspects align more with a four-star experience. The hotel’s efficient service, cleanliness and strategic location make it highly recommended for business travelers, contributing to its reputation as one of the best in São Paulo.
Overall, despite needing some updates, Gran Estanplaza Berrini's blend of classic luxury, attentive service and central location ensures a pleasant and memorable stay for its guests.
The Hilton Sao Paulo Morumbi is a highly recommended five-star hotel with exceptional facilities and services. Guests praise the hotel's excellent location, which is near many tourist spots, bars, restaurants and nightlife. The breakfast is described as incredible with a broad variety of healthy options. The rooms are spacious and comfortable with great amenities, particularly the beds. The hotel prides itself on its immaculate cleanliness and the staff is described as excellent, cordial and attentive. The spa, gym and pool are standout features with state-of-the-art equipment and a welcoming atmosphere. The hotel is considered a luxurious stay in Sao Paulo with sophisticated decor and top-notch amenities. While some guests have minor complaints, the overall experience is excellent with exceptional service from the staff.
The Grand Hyatt São Paulo has received overwhelmingly positive reviews from guests. The hotel's privileged and excellent location is a standout feature, especially the stunning views of the Ponte Estaiada bridge. The breakfast is also highly praised, as is the impeccable array of dining options offered at the hotel. Guests love the comfortable and spacious rooms, as well as the exceptional cleanliness throughout the hotel. The staff is particularly noteworthy with guests describing them as polite, attentive and willing to assist in any way possible. The spa provides a high-quality experience, although the pool area can get a bit crowded at times. Families and pet owners will find the Grand Hyatt São Paulo to be a great choice for their travel needs. Overall, the Grand Hyatt São Paulo provides a luxurious experience that guests recommend to others.
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