4-Star HotelSituated under the Tower of Frederick in the ancient square of the castle, this hotel faces San Miniato cathedral. It offers room service, a restaurant, and mountain views. Guests can benefit from amenities such as childcare, laundry services, and pet-friendly accommodations.
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Summary of reviews related to the '4 Star' categoryHotel Miravalle presents several challenges in meeting the expectations typically associated with a four-star rating. Guests have highlighted issues such as the lack of room curtains or light covers, which detracts from the level of comfort expected. The overall maintenance and modernization of the hotel appear to be lacking, particularly in the bathroom facilities and the quality of breakfast offered, which was often described as basic, sparse and unbefitting of a four-star establishment.
Compounding these issues, some guests found the air conditioning to be defective or turned off, further diminishing the guest experience. The absence of balconies or outdoor areas also contributed to sentiments that the hotel falls short of its four-star promise.
Expectations of a four-star environment and commensurate service seem unmet, leading reviewers to liken the experience more closely to that of a two-star hotel. The need for an upgrade and better communication during the booking process about the hotel's amenities were recurrent themes. A sense of disappointment permeated the reviews with many suggesting that the hotel should work to meet modern standards and truly earn its current star rating.
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