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Pensao Astoria

Funchal , Rua João Gago,10, 4th Floor (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPensao Astoria enjoys praise for its exceptional location in the heart of Funchal, right beside the cathedral, offering stunning views of the sea and mountains. It provides excellent value for money with a prime location that is central yet relatively quiet, allowing for easy access to the city's main attractions and public transport. Visitors appreciate the traditional charm, cleanliness, friendly staff and peaceful setting, making Pensao Astoria a highly recommended budget-friendly option.

Breakfast included in the stay is simple but satisfactory, featuring fresh bread rolls, good quality coffee, butter, jam and orange juice. Guests appreciate the light meal, although they note limited variety. The breakfast service is often highlighted for its friendliness and pleasant nature.

Rooms at Pensao Astoria are described as clean, spacious and functional with some offering beautiful views of historic landmarks and natural scenery. The furniture has a traditional, antique look, adding to the hotel's charm. While some rooms show signs of wear and may benefit from renovations, cleanliness and daily housekeeping are consistently praised.

Guests consistently commend the hotel's high cleanliness standards with daily cleanings and fresh towels and linens. Although some areas could use better maintenance, overall hygiene meets guest expectations.

The staff receive exceptional reviews for being welcoming, cheerful, attentive and helpful. The reception and breakfast service teams are particularly noted for their warmth and professionalism, contributing significantly to the inviting atmosphere of the hotel.

Wi-Fi service at Pensao Astoria is generally reliable, stable and fast, receiving positive remarks from guests. However, some mention concerns about network security and occasional weak signals.

The hotel is in a lively neighborhood with bustling nightlife, which can lead to noise at night. While some guests find it noisy due to nearby nightclubs and busy streets, others find their rooms quiet and restful, depending on the room location.

Beds at Pensao Astoria receive mixed reviews. Many guests find them clean, simple and comfortable, but there are occasional issues with beds being old, noisy or too firm. Despite this, the bedding is well-maintained and staff actively respond to concerns.

Overall, Pensao Astoria is celebrated for its unbeatable location, traditional charm, cleanliness and friendly staff. While there are areas for improvement, it remains a well-regarded, budget-friendly option for visitors to Funchal.
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About Pensao Astoria

License: 44566/AL

Guest Reviews

7.8

Good

Location

Pensao Astoria is consistently praised for its exceptional location, placing guests right in the heart of Funchal. The hotel is ideally situated just beside the cathedral, offering stunning views of the sea and mountains. Its central position allows guests easy access to the city's main attractions, including the waterfront, cable car, market and numerous restaurants. Visitors appreciate the short walking distance to bus stops, making it convenient for exploring the rest of the island.

The guesthouse is celebrated for providing good value for money with many reviewers noting its affordability paired with its prime location. Guests mention that despite being centrally located in the vibrant old town, the area remains relatively quiet, ensuring a peaceful night's sleep. Cleanliness, friendly staff and traditional charm further enhance the overall positive experience.

Pensao Astoria is an excellent choice for those looking to explore Funchal by foot, thanks to its unparalleled centrality and proximity to shops, the seafront and other points of interest. Whether it’s for a weekend getaway or a longer stay, the location proves to be the standout feature, making it a highly recommended budget-friendly option in the heart of Funchal.

Breakfast

The breakfast at Pensao Astoria is included in the price and offers a simple, yet satisfactory start to the day. Guests generally find the breakfast to be basic, consisting typically of two bread rolls, butter, jam, coffee or tea and orange juice. While the offerings are consistent daily, many appreciate the fresh and tasty bread rolls and the good quality coffee. The breakfast served is adequate for the price paid, allowing guests to begin their day with a light meal. Despite some remarks about its lack of variety and limited options, the breakfast meets guests' expectations for an included meal at a budget-friendly establishment. The service is often highlighted for being friendly and pleasant, adding a warm touch to the overall breakfast experience.

Rooms

Pensao Astoria offers a range of rooms that guests repeatedly describe as clean, spacious and functional. Many visitors appreciate the good-sized rooms, some featuring impressive views of historic landmarks like the Se Cathedral or picturesque mountains and sea. Several rooms boast private bathrooms that are also kept clean and well-maintained. The furniture in the rooms tends to have an antique look, contributing to a traditional atmosphere that aligns with the overall character of the hotel.

Despite their classic charm, the rooms can appear dated with some signs of wear and tear. Feedback indicates that certain rooms could benefit from renovations and modern updates, especially the bathrooms. Some drawbacks include occasionally hard mattresses and minor maintenance issues, like dim lighting or sporadic unpleasant smells.

Overall, while Pensao Astoria offers basic but comfortable accommodations, it shines in providing clean and spacious rooms with a touch of old-world atmosphere. The establishment still maintains daily housekeeping services, ensuring that spaces remain tidy during guests' stays. However, potential visitors should be prepared for a setting that combines simplicity with a need for updating.

Beds

At Pensao Astoria, guests have varied experiences with the beds. Many have found the beds to be clean, simple and comfortable with several reviews noting the mattresses and beds as comfortable, comfy and of good quality. The beds are often made daily, adding to the overall pleasant experience.

However, there are consistent mentions of issues such as beds being old, noisy and at times uncomfortable. Complaints include creaky or squeaky beds, hard mattresses and pillows that were either too flat or lumpy. Some guests experienced beds that were a bit stiff but still acceptable, indicating that while some found comfort, others struggled with the firmness.

Despite occasional negative feedback about bed conditions, the staff quickly responded to issues, such as swapping out problematic beds. Cleanliness of the bedding was generally satisfactory with many reviews highlighting that the bedding, although sometimes dated or worn, was kept clean.

In summary, while the beds at Pensao Astoria receive a fair share of positive remarks for their cleanliness and comfort, potential guests should be prepared for the possibility of encountering older, noisier or firmer beds than they might expect.

Cleanliness

Pensao Astoria has consistently garnered positive remarks regarding its cleanliness from guests. Numerous reviews highlight that the rooms are clean, well-organized and attended to daily with fresh towels and linens provided regularly. The hygiene standards in both the bedrooms and bathrooms are described as very good with many guests noting the overall cleanliness of the hotel’s facilities. Although some areas, like shared bathrooms and common areas, were also frequently praised for their cleanliness, a few critiques mention that certain spaces such as the walls or some bathrooms could use better maintenance or renovation. Despite these occasional drawbacks, the overall feedback suggests that Pensao Astoria offers a clean and tidy stay, often exceeding expectations for the price range. Maintenance of cleanliness appears to be a strong point, contributing significantly to the guest experience at this establishment.

Staff

The reviews for 'Pensao Astoria' paint a picture of a hotel with exceptionally welcoming and kind staff. Guests frequently describe the team as super friendly, cheerful and always willing to help. The reception staff are particularly noted for their friendliness and attentiveness, ensuring guests feel warmly welcomed upon arrival. The breakfast service also receives high praise with a particularly nice lady often mentioned for her hospitality. Across the board, the staff's professionalism and responsiveness are commended with multiple reviewers highlighting their politeness and helpfulness. The cleaning staff and front desk are not left out, consistently noted for their courteous and kind demeanor. Overall, 'Pensao Astoria' seems to offer an inviting atmosphere largely thanks to its dedicated and personable staff.

Wi-Fi

Guests at Pensao Astoria largely appreciated the Wi-Fi service provided by the hotel. Many reviews highlighted the good Wi-Fi connection, noting that it was stable, fast enough and performed well throughout their stay. The internet was reported to be free and accessible directly from their rooms, enhancing the overall convenience of their stay. Descriptions such as "good," "decent," and "excellent" were commonly used to describe the Wi-Fi, underscoring its reliability and functionality.

However, it is important to note that the network was not always secure, as some guests pointed out that it was unprotected and open, posing potential security concerns. Despite some occasional mentions that the signal could be weak or required improvement, the overall consensus reflected satisfaction with the Wi-Fi performance at Pensao Astoria.

Nightlife

Pensao Astoria is situated in a lively area in the heart of a vibrant neighborhood, offering easy access to the bustling nightlife of Funchal. While the central location is perfect for those looking to enjoy late-night activities, it does come with its share of drawbacks. Guests frequently mentioned that the area can be quite noisy at night with sounds from nearby nightclubs and the busy street making their way into the rooms. For some, these noise levels extended until midnight or later, occasionally making it difficult to sleep. Despite this, a few reviews noted that the evenings can be quiet and pleasant, providing a comfortable environment for rest. The acoustics inside the hotel could also lead to disturbances, particularly from doors closing and courtyard noises. However, some guests did find their rooms to be quiet, suggesting that experiences may vary depending on room location and other factors. Those sensitive to noise may want to consider these aspects when planning their stay.

No, Pensao Astoria doesn't have any pool.

No, a spa isn't available at Pensao Astoria.

Yes, Pensao Astoria welcomes dogs.

No, parking facilities aren't available at Pensao Astoria.

No, Pensao Astoria doesn't have a gym.

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