Summary of reviewsQuintinha Sao Joao Hotel & Spa is a charming and luxurious boutique hotel located in a beautiful garden setting, just a short walk from Funchal centre. Guests rave about the spacious, clean and comfortable rooms with many offering balconies overlooking the garden or sea. The breakfast is a highlight of the stay with guests praising the quality and variety of dishes. While opinions on the dinner menu are mixed, the restaurant is described as high standard with excellent service. The staff are exceptional, providing warm and welcoming service throughout the hotel. The spa and indoor/outdoor pools are highly praised, although some guests suggest improvements could be made. The hotel offers free parking and a peaceful atmosphere, making it a great alternative to larger chain hotels. Overall, Quintinha Sao Joao Hotel & Spa offers guests a luxurious and memorable experience in the heart of Madeira. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s) - Number: 2
Private massage and treatment room(s) - Number: 3
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Relaxation Room(s) - Number: 1
Fitness area
Sun loungers
Cost for using spa facilities:10 Euros per hour for each separate facility
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Foot massage
Couples massage
Hot stone massage
Body scrub
Body wrap
Foot bath
Manicure
Pedicure
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Quintinha Sao Joao Hotel & Spa
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Triple rooms. Number: 6
Please suggest which room type a family with one child should choose and where the child will sleep: Standard - extra bed
Please suggest which room type a family with two children should choose and where the children will sleep: suite 2 extra beds in sitting room
Please suggest which room type a family with three children should choose and where the children will sleep: 0
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: baby cots free of charge any room type
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: suite - one cot (free up to 2 years) and one extra bed
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: suite - 2 free cots for babies up to 2 years
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 10 per children
Additional amenities for children:
Games room
Kid meals
Children television networks
Table tennis
Is there anything that you would like to highlight, add or clarify? There are no special facilities for children but families with children are most welcome.
Answers last updated by Quintinha Sao Joao Hotel & Spa
Pool bar open from July - September and subject to weather and occupancy levels
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Sauna
Hammam and Sauna are closed at the moment due to Covid
The water of the pool is sanitized using:
Salt
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Additional information about the pool:There is a ladder into the pool so may prove a problem in accessing the pool but once in the pool is level.
Pool 2 information:
Location of the pool:2nd floor indoor pool
Is it a pool of special type?
Heated pool
Pool surface size:52,5 m2
Pool minimum depth:1,30 m
Pool maximum depth:1,30 m
Pool maximum length:7 m
When is the pool open?All year
Opening hours:08:00 - 20:00
The pool also has:
Lifesaving equipment
Refreshments available from main bar
Around the pool, there are also available:
Showers
Towels
Sunbeds
The water of the pool is sanitized using:
Salt
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information about the pool:There is a ladder into the pool but once in the pool is the same depth all round. Problem with access to indoor pool area as there are steps.
Answers last updated by Quintinha Sao Joao Hotel & Spa
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes They need to have taken the covid 19 PCR test either beforehand or at the airport or to have had both vaccines.
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception By touchscreen interface in Reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Unless they take the lift from closed garage (with passcode) to their rooms otherwise only via the lobby.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Clean and Safe (Portugal)
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We have special room
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Hammam and Sauna
Has the hotel closed during the pandemic? No
Additional Information: We closed from March 2020 - July 2020 but have remained open for the rest of the time.
Answers last updated by Quintinha Sao Joao Hotel & Spa
Double or Twin Premium Room with Garden View and BalconyEnjoy the use of the balcony of the Double / Twin Room. Make the most of the living or working area provided. The Double / Twin Room is attractively decorated, using traditional embroidery and Madeira’s design.
Junior Suite with Garden View and BalconyThe Junior Suite is spacious, including separate sleeping and seating areas, and featuring an entrance hall. Enjoy the use of the balcony and the bathroom with a separate shower and bath.
Superior Suite with Garden view and balconyIncludes its own entrance hall, separate living room and private balcony. Its décor features traditional embroidery and Madeira's design.
Double or Twin Deluxe Room with Garden ViewThe room is attractively furnished in traditional Madeiran design. It includes a seating and work area.
Quintinha Sao Joao Hotel & Spa has an excellent and beautiful location, situated in the midst of a gorgeous garden. It is very convenient for Funchal centre with the area around the cathedral being just a five to ten minute walk away. However, some guests have mentioned that the location is a bit off centre and may be limited for the Spa. It is also located on a busy road, which can be noisy day and night and may not be the ideal location for people with mobility problems or those who don't enjoy brisk walks. While it is a 10-20 minute walk to the city centre, the hotel offers shuttle buses and is an ideal base for exploring Madeira by car since it's located near the city's exit routes. Overall, the location of the hotel offers great views and a peaceful environment but may not be suitable for everyone.
Breakfast
One of the highlights of staying at Quintinha Sao Joao Hotel & Spa is the breakfast. While some guests suggested that the breakfast could be more varied, the majority of guests praised the breakfast for its quality and variety. Freshly prepared dishes were available upon request and guests could enjoy fresh fruit juice and a large menu of options. Some even described the breakfast as excellent and superb with a view of the beautiful garden. The hotel also implemented clever solutions to keep breakfast COVID-safe. However, a few guests complained about issues such as limited options, tasteless coffee and decorum of other guests dining. Overall, guests found the breakfast to be a delicious and satisfying start to a day full of exploring the city with some even describing it as the best part of their stay at the hotel.
Dinner
Guests have mixed opinions on the dinner at Quintinha Sao Joao Hotel & Spa. Some found the dishes too elaborate and not flavorful, while others loved the restaurant, calling the food and service excellent. Quality of food and wine for dinner is generally praised with some guests eating at the hotel every evening because of the good food. The restaurant is described as high standard, fabulous and with impeccable service. However, some guests found the dinner menu to be limited with slow service and wished for daily specials. The atmosphere in the restaurant is also noted with some loving the view over an old tree and watching birds while eating, while others dislike the lack of outdoor sitting space and closed windows. Overall, while some guests found the restaurant to be disappointing, others enjoyed the experience with attentive and soulful staff and wonderful dishes.
Rooms
Guests of Quintinha Sao Joao Hotel & Spa rave about the spacious, clean and comfortable rooms. Many describe the rooms as stylishly decorated with quality furniture and some even have balconies overlooking the exotic garden or the sea. However, a few guests expressed disappointment with outdated décor or noisy rooms facing a busy road. Despite this, many appreciated the blackout curtains that made for a peaceful night's sleep. Overall, the rooms contribute to a relaxing and homey ambiance that guests enjoy during their stay.
Beds
The Quintinha Sao Joao Hotel & Spa boasts comfortable and spacious rooms with beds that guests rave about. Reviews consistently praise the fabulously comfortable big beds, good mattresses and soft sheets. In addition, some guests appreciate the full double bed instead of two pushed-together singles. Large beds aren't the only thing to love about these rooms, though. Reviews also note the quiet atmosphere and turn-down service with fresh fruit bowls provided daily. Despite one critique about the taille trop petite du lit double, the majority of guests agree that the hotel's total ambiance provides the feeling of being at home in sunny Funchal on the beautiful island of Madeira.
Cleanliness
Guests have praised the cleanliness of Quintinha Sao Joao Hotel & Spa with many describing the hotel as being "perfectly clean" and "meticulously clean". Staff are said to have done a brilliant job in cleaning the rooms and ensuring Covid-19 precautions are in place. The facilities are well-maintained with beautiful gardens and comfortable, welcoming spaces. Some guests have noted minor issues such as broken tiles, but overall the property is well-kept. The hotel offers good value for money and helpful staff. However, some guests have had to complain in order to get their rooms cleaned properly.
Staff
The staff at Quintinha Sao Joao Hotel & Spa are exceptional! Visitors can expect a warm and welcoming atmosphere from the whole team who are not only kind and friendly but also professional and attentive. The staff go above and beyond to make sure that guests have an enjoyable stay, providing excellent service, giving helpful tips and booking tours or transportation upon request. The hotel prides itself on its high-quality service and the staff truly embody this notion. Whether it's at the reception, bar or restaurant, guests can look forward to personalized and efficient service from the hospitable and dedicated staff. It's clear that the staff at Quintinha Sao Joao Hotel & Spa love their job and are passionate about creating a wonderful experience for their guests.
Spa
The Quintinha Sao Joao Hotel & Spa offers a luxurious experience with a spa that guests have raved about. The indoor pool is nicely heated with comfortable sun loungers. Some guests have been treated to surprise birthday gifts waiting for them in their rooms alongside their spa treatments. The spa experience has been described as amazing and the hot stone massage was very professional. However, some have emphasized that additional fees for spa treatments are required and they've suggested that the overall spa atmosphere should be more serene. Nevertheless, the spa and indoor/outdoor pools have been highly praised by visitors. While some guests haven't had the opportunity to visit the spa due to time limits, those who have had massages describe them as excellent. There is a call for the hotel to provide shower products in the spa to rinse off after treatments. Tariffs for the spa have been reviewed as reasonable, averaging €60 for a one hour massage but the reservation should be made at the beginning of the stay to secure your spot.
Pool
The Quintinha Sao Joao Hotel & Spa offers two pools, an indoor and an outdoor one. Although the indoor and outdoor pool may appear a bit worn out, the hotel management is planning to renovate them soon. The outdoor pool is on the small side and not always well-maintained, lacking sunbeds and parasols. However, it offers a beautiful view of Funchal's old town, while the upper pool provides good views of the coastline. Some guests complained that the indoor pool was cold and located in a hot area on the rooftop. Nevertheless, the pools, along with the spa, were praised as a relaxed and beautiful retreat surrounded by abundant greenery. While some guests felt that the pool facilities could be improved, others appreciated the excellent service, tasteful decor and picturesque garden.
Parking
Guests of Quintinha Sao Joao Hotel & Spa can enjoy the convenience of free parking at the hotel. The garage is spacious enough for easy parking and guests appreciate not having to pay extra for the service. However, some found the access to the hotel by car to be complicated even with GPS. Overall, guests praise the hotel's tasteful decor, large rooms with seating areas, beautiful garden, good breakfast and friendly staff - even one who speaks Dutch. And the free parking is a definite plus!
5 Star
The Quintinha Sao Joao Hotel & Spa in Madeira may not live up to some guests' expectations of a 5-star experience with some noting outdated decor and uncomfortable furniture. However, many consider it to be a charming and luxurious stay with exceptional service, worthy of its star rating. The hotel is located in a beautiful setting and provides a peaceful haven for guests. While some commented on guests not adhering to a dress code during breakfast, overall, the hotel appears to provide a superb and memorable experience.
Heated Pool
The Quintinha São João Hotel & Spa offers two heated pool options - a half-covered outdoor pool which guests enjoyed and an indoor pool with a fantastic view. While some guests found the indoor pool to be nicely heated with comfortable sun loungers and tasteful décor, others were disappointed to find that it was not actually heated as advertised and located in a poorly-ventilated area resembling a greenhouse on the hotel rooftop. Additionally, a few guests noted maintenance issues with the indoor pool, including a leaky roof and a strong odor of chlorine. Overall, the hotel's beautifully appointed rooms, stunning gardens, delicious breakfast, helpful staff and parking facilities received high praise from guests.
Outdoor Pool
The Quintinha Sao Joao Hotel & Spa boasts a nice pool area with two outdoor pools surrounded by beautiful greenery. Although some guests found that the outdoor pool was sometimes too cold and not well-maintained. Additionally, there were no sun bed mattresses and it was often shaded due to overgrown trees. However, the covered rooftop pool was a great alternative. Unfortunately, the hotel restaurant does not offer outdoor seating. Despite minor complaints, guests were pleased with the games room and indoor pool during rainy days. The hotel's outdoor swimming pool area is modest but still enjoyable. Lastly, visitors were pleased with the overall charm and beauty of the hotel, including its pool area.
Boutique-Style
Looking for a charming and unique hotel for your next holiday? Look no further than the Quintinha Sao Joao Hotel & Spa. This lovely boutique hotel boasts stylish furnishings, tasteful decor and a calm and inviting atmosphere. You'll be impressed by the hotel's attention to detail, including its botanical themed art and comfortable antique pieces. With a medium size, it's not too big – perfect for creating a warm and inviting environment. But don't let its small size fool you. This hotel is full of class and tradition, making it a great alternative to large, chain hotels. And with a very good restaurant on site, you don't need to look far for delicious food. So why not book your stay at the Quintinha Sao Joao Hotel & Spa today and experience the boutique charm for yourself?
Luxury
Quintinha Sao Joao Hotel & Spa is a charming estate that offers a luxurious experience to its guests. While some reviews express concerns about the hotel's 5-star rating, most rave about the hotel's decor and comfort. Guests highlight the exceptional quality and comfort of the rooms, offering a truly unforgettable stay. Despite a few comments indicating the hotel is not quite up to 5-star standards, most guests agree that the hotel is exceptional and worthy of its reputation as one of the best hotels in Portugal. The central location of the hotel, combined with its calm atmosphere, offers a perfect escape in the heart of this wonderful island. With such positive feedback, it's no surprise that many guests plan to return during the next visit to Madeira. Overall, Quintinha Sao Joao Hotel & Spa offers guests the enjoyment of absolute luxury and a palace-like stay.
Yes, Quintinha Sao Joao Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Quintinha Sao Joao Hotel & Spa. For more information, read the answers to the Spa questionnaire
No, Quintinha Sao Joao Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Quintinha Sao Joao Hotel & Spa. For more information, read the answers to the Parking questionnaire
Yes, Quintinha Sao Joao Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire