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Summary of reviewsThe Marketplace by Storytellers in Funchal has garnered largely positive reviews across several key categories, making it a highly recommended choice for travelers.
Situated centrally, the location is frequently praised for its convenience, allowing guests easy access to major attractions such as the old town, market, harbor and cable car—all within walking distance. The property's proximity to cafes, shops, restaurants and public transport further enhances its allure. Despite being centrally located, the venue generally maintains a peaceful ambiance in the evenings.
The apartments themselves are noted for their spaciousness, cleanliness and modern amenities, including fully equipped kitchens and air conditioning. Regular meticulous cleaning services ensure that everything remains spotless. Guests also appreciate the comfortable bedding and the amazing rooftop terrace that offers panoramic views of the mountains, city and ocean.
The staff at The Marketplace by Storytellers receives high accolades for their friendliness, helpfulness and attentiveness. Prompt and effective communication, often highlighted through specific mentions of staff members like Cristina, adds to the positive guest experience. Whether it's handling early breakfast requests for those with early flights or ensuring that rooms are well-stocked with tea and coffee, the staff goes above and beyond to meet guests' needs.
Breakfast receives mixed reviews. While many appreciate the convenience and freshness of the delivered breakfast bags, several guests find the offerings somewhat repetitive and lacking in variety. Despite these criticisms, the breakfast service is generally considered a thoughtful touch that helps start the day well.
Accessibility is another strong suit of the property, featuring a user-friendly, contactless check-in process that guests find incredibly convenient. However, the tight fit of the lift for wheelchairs is noted as a minor drawback, although it does not significantly detract from the overall positive assessment.
Finally, the free, high-speed wifi is a notable advantage, particularly for business travelers. While a few mentions of instability exist, the overall internet experience is described as reliable and effective for both work and casual browsing.
In summary, The Marketplace by Storytellers impresses across multiple aspects, from its prime location and clean, spacious units to its excellent staff and effective amenities. It offers a comfortable and convenient stay, making it a top choice for those visiting Funchal. Show more
Read review summaries for all categories
Categories
Cheap Apartment
Accessible Apartment
4-Star Apartment
Room Types
Standard ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Superior Apartment with BalconyFeaturing a private entrance, this spacious apartment also comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Two-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 3 beds.
Superior ApartmentFeaturing a private entrance, this air-conditioned apartment comprises a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. This wheelchair accessible apartment features a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
About The Marketplace by Storytellers
License: 62607/AL
Guest Reviews
8.7
Very Good
Location
The reviews of 'The Marketplace by Storytellers' highlight its remarkable location as a key feature. The property is centrally situated in Funchal, making it convenient for guests to explore the city with ease. Visitors appreciate being close to key attractions like the old town, market, harbour and cable car, all within walking distance. The ease of access to cafes, shops, restaurants and public transport adds to the property's allure.
The apartments are described as clean, spacious and comfortable with good amenities including air conditioning and kitchen facilities. A significant highlight is the amazing roof terrace offering a panoramic view of the mountains, city and ocean.
Overall, the location is frequently referred to as perfect and unmatched, ideal for those without a car. While there are occasional mentions of noise due to the central setting, guests generally find the environment peaceful in the evenings. The strategic positioning makes it a top choice for visitors keen on exploring Funchal's city center.
Breakfast
The breakfast experience at The Marketplace by Storytellers offers a mixed bag of reviews highlighting various elements. Guests appreciate the convenience and freshness of the breakfast, which is delivered daily to their room door. The selection typically includes fresh bread, pastries, cheese, ham, jam, fruit, juice and sometimes, something sweet, making it a simple yet generally satisfying start to the day. Many find it plentiful enough to extend into lunch.
The service is timely with breakfast bags hung on door handles between 7:30 and 8:00 AM, a gesture that many find thoughtful and accommodating. However, there are frequent mentions of the breakfast being repetitive and lacking variety, which can be especially noticeable during extended stays. Despite this, some guests note the hearty portions and fresh ingredients.
Conversely, several reviewers describe the breakfast as basic or modest with occasional comments on its mediocrity and monotonous nature. Requests for changes in items such as swapping ham often go unfulfilled and a few guests express disappointment with the quality, describing it as not meeting their expectations. Specific criticisms include the absence of hot beverages like coffee and tea in the breakfast offerings, leading some to feel the selection could be more comprehensive.
Overall, while the breakfast service at The Marketplace by Storytellers is convenient and fresh, its simplicity and lack of variety are recurring themes among guest feedback.
Rooms
The Marketplace by Storytellers offers guests a delightful stay with its clean, spacious and well-equipped apartments. The rooms are modern and functional, featuring conveniences like kitchens, washing machines and comfortable bedding. Guests appreciate the substantial size of the apartments, making them cozy and luxurious with plenty of space to relax.
Located centrally, the apartments provide easy access to local attractions, adding to the appeal of the accommodation. Regular cleaning services ensure that the apartments remain spotless and well-maintained. Despite some minor issues such as the need for additional bathroom storage, uncomfortable cushions and a sofa in less-than-ideal condition, the overall experience is highly positive.
The apartments have undergone recent renovations, enhancing their modern feel. Functional amenities like effective showers and large, comfortable beds add to the comfort of the stay. Additionally, thoughtful touches such as breakfast delivered to the door each morning contribute to the pleasant experience.
In summary, The Marketplace by Storytellers impresses with its spacious, clean and well-equipped apartments in a central location, making it a great choice for those seeking both comfort and convenience.
Beds
The beds at 'The Marketplace by Storytellers' have received mixed reviews from guests. Many visitors have praised the beds for being comfortable and cozy, highlighting the high-quality bedding and pillows that contribute to a pleasant sleeping experience. Some reviews specifically noted the beds as being large and very comfortable.
However, there were also numerous comments about the beds being quite hard and some mattresses falling short in terms of comfort. Issues such as squeaky beds, stiff spring mattresses and mattresses in poor condition were mentioned, detracting from the overall experience for some guests. Despite these criticisms, the air conditioning in the rooms was appreciated, especially during hot weather. Overall, while some guests found the beds to be excellent, there is room for improvement to ensure a consistently comfortable stay for all visitors.
Cleanliness
The Marketplace by Storytellers has captivated guests with its exceptional commitment to cleanliness. The reviews often highlight the spotless condition of the accommodations, emphasizing that the rooms and apartments are meticulously cleaned daily. Visitors appreciate the modern and well-maintained facilities, noting that everything feels fresh and newly renovated. The clean and spacious apartments are frequently praised for their comfort with some guests pointing out the excellent air conditioning and comfortable beds. The consistent mention of friendly and diligent cleaning staff further enhances the positive impression of the hygiene standards at this central and conveniently located establishment. Whether it's the impeccable daily cleaning service, the well-organized layout or the minimalistic and modern decor, the emphasis on cleanliness at The Marketplace by Storytellers leaves guests feeling comfortable and well-accommodated during their stay.
Staff
At 'The Marketplace by Storytellers', the standout feature consistently highlighted by guests is the exceptional quality of the staff. The team is frequently commended for their friendliness, helpfulness and attentiveness. Reviewers note that the staff promptly responds to requests and goes above and beyond to ensure a pleasant stay, often mentioning specific individuals like Cristina who provided quick and effective communication via WhatsApp and Booking. Many guests also appreciated the flexibility of the owner and the courteous, accommodating nature of both the management and cleaning staff.
Daily cleaning services receive praise for their thoroughness with the cleaning staff described as kind and always smiling. The daily replenishment of tea and coffee adds to the thoughtful service offered. Guests were particularly impressed with the willingness of the host to arrange early breakfast for those with early flights, illustrating the personalized care provided to meet individual needs.
The commitment to excellent service is evident with several guests emphasizing the prompt and efficient communication, whether in person or via phone. The management is recognized for being pleasant and accommodating, making for a stress-free and enjoyable experience.
Overall, the combination of friendly, attentive and helpful staff, along with efficient service, leaves a lasting positive impression, making 'The Marketplace by Storytellers' a highly recommended choice for travelers.
Wi-Fi
The Marketplace by Storytellers offers visitors a prime location with convenient access to all the main attractions of Funchal. The good quality/price ratio makes it an attractive option for travelers. The staff has been noted for their helpfulness and efficiency, facilitating a quick handover of keys and providing necessary codes for access.
One of the standout features of the apartment is its excellent wifi connection. Multiple guests have commented on the very good and reliable internet, making it suitable for both casual browsing and work tasks requiring strong connectivity. Speeds of up to 100mbps have been reported, which ensures that guests can stay connected without any major issues.
However, it is worth noting that there were a few mentions of instability in the internet connection. While this appears to be an exception rather than the norm, it is something to keep in mind.
In summary, The Marketplace by Storytellers provides a comfortable stay with excellent wifi, making it a suitable choice for business travelers and vacationers alike, despite its few minor drawbacks.
Accessible
The Marketplace by Storytellers stands out for its user-friendly, contactless check-in process, which guests found incredibly convenient. Ease of access is highlighted as a significant plus with entry based on codes provided in advance, ensuring that guests can arrive at any time without hassle. This system also eliminates the need for physical keys, making it especially beneficial for those who prefer minimal contact.
The location further enhances accessibility with easy access to local amenities like supermarkets and bakeries, simplifying daily errands. While there was no host present, communication remained effective, ensuring guests felt supported. The hotel's cleanliness also received positive remarks, contributing to a pleasant stay.
However, the lift's tight fit for wheelchairs was noted as a potential drawback. Despite this, the overall accessibility features make The Marketplace by Storytellers a practical choice for guests seeking a convenient and clean accommodation option.
No, The Marketplace by Storytellers doesn't have any pool.
No, a spa isn't available at The Marketplace by Storytellers.
No, The Marketplace by Storytellers doesn't allow dogs.
No, parking facilities aren't available at The Marketplace by Storytellers.
No, The Marketplace by Storytellers doesn't have a gym.