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Summary of reviewsSuper 8 by Wyndham New Braunfels I-35 stands out for its convenient location, making it an ideal choice for travelers looking to explore the city or attend local events. The hotel is strategically positioned near major highways, providing easy access to shopping centers and various dining options within close proximity. Guests appreciate the closeness to the river, which adds an appealing dimension for outdoor enthusiasts.
The hotel's staff is frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Many visitors note positive interactions, with the team being approachable and willing to assist with various needs, enhancing the overall experience for guests.
Rooms at the hotel are generally appreciated for their spaciousness and cleanliness. The large size of the rooms and the presence of laminate flooring are well received, and the comfort of the beds is particularly noted, although some find them firmer than expected. Guests also acknowledge the efforts in recent renovations, adding to the comfort of their stay.
While the breakfast offering at the hotel is minimalistic, it is convenient for those who enjoy simplicity. Basic items such as bread, milk, coffee, and cereal are available, though the lack of variety may not satisfy those expecting a more comprehensive breakfast.
However, there are areas that need improvement. The hotel faces challenges related to overall cleanliness and maintenance, with particular focus needed on room hygiene. Issues reported include dirty bathrooms, unclean linens, and ineffective management of local cricket infestations, alongside mechanical issues like noisy air conditioners and malfunctioning toilets. Feedback on bed comfort and cleanliness is mixed, highlighting concerns over thin mattresses, outdated bedding, and infrequent upkeep.
Overall, while Super 8 by Wyndham New Braunfels I-35 offers several positives in terms of location and staff service, it would benefit from addressing the noted areas of concern to ensure a more consistent and comfortable guest experience.
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