5-Star HotelSummary of reviews related to the '5 Star' categoryCaucasus Hotel seems to fall short of expectations typically associated with a 5-star rating. While it advertises itself as a premier destination, guests often feel it does not meet the luxury standards one might anticipate. There is a recurring sentiment that the hotel does not perform at the level of its declared rating, with some guests even questioning whether it aligns more closely to a 4-star experience. The staff's performance has also been noted as an area needing improvement, which affects the overall impression of the stay. Despite its self-positioning, travelers might find a discrepancy between expectations of exemplary service and what is delivered.
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