4-Star HotelSummary of reviews related to the '4 Star' categoryL'Ermitage Hôtel Cuisine-À-Manger offers a mixed experience to its guests, relying heavily on its striking decor, welcoming staff, and tranquil surroundings. The hotel boasts an exceptional view that has been highlighted as a deserving factor for retaining its four-star status. Guests appreciate the ability to conveniently fill water bottles in the hallway, adding a touch of practicality to their stay.
However, the hotel falls short in several areas that detract from its intended four-star ambiance. The overall design, characterized by concrete and metal, might appeal to those who favor modern aesthetics, but can feel cold and uninviting, especially during certain times of the year. Facilities such as the spa have been noted for being outdated and smaller than expected, failing to meet the advertised promises. Rooms often lack the standard amenities typically associated with a four-star hotel, including minibars and adequate bathrobes, and visitors have reported needing to request room clean-ups, highlighting the lack of preparation.
The establishment’s shortcomings, particularly in its aging infrastructure and furnishings, have led many guests to question its four-star rating, sometimes comparing it more closely with a three-star hotel. Despite these criticisms, the scenic surroundings and attentive service offer a redeeming quality, providing a peaceful retreat for those seeking solace in the hotel's serene environment.
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