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Summary of reviewsThe Carlton George Hotel is lauded for its prime location in the heart of Glasgow, offering guests convenient access to Queen Street Station, Buchanan Street's shopping district, and various cultural attractions and vibrant nightlife. Despite its central setting, the hotel maintains a tranquil atmosphere, providing guests the perfect balance of accessibility and relaxation. The friendly staff and excellent amenities, such as complimentary mini bars, enhance the overall experience, making it a favored choice for travelers seeking value for money in Glasgow.
Guests often commend the breakfast, highlighting the variety and quality of options available, with Scottish fare being particularly popular. The top-floor breakfast room provides spectacular views of the city, contributing to a pleasant dining experience. While the breakfast menu receives mostly positive feedback, its pricing and occasional lapses in quality slightly temper enthusiasm. Nonetheless, most patrons find the breakfast offerings satisfactory and a good complement to the hotel's excellent location.
Mixed reviews surround dinner experiences, with guests praising the ambience and service, especially in the rooftop restaurant. While certain menu items, like teriyaki salmon, are well-received, concerns about limited choices and portion sizes are noted. Despite these issues, the rooftop views significantly enhance the dining experience, balancing some of the criticisms about food variety and preparation.
The rooms offer comfort and cleanliness, featuring spacious designs and cozy beds, often exceeding guest expectations. Although some areas of decor appear dated and minor issues with temperature control are mentioned, guests generally enjoy the comfortable and clean accommodations. The staff's friendliness and attentiveness further contribute to the hotel’s welcoming atmosphere.
Cleanliness is consistently highlighted, with guests praising the efficiency of the hotel's daily cleaning services. The overall environment, while occasionally noted as dated, remains tidy and inviting, creating positive first impressions. The staff's dedication to guest satisfaction shines through, providing a warm and approachable experience that leaves a lasting impression.
The hotel offers excellent WiFi, praised for its reliability and strength, alongside the complimentary mini bar, which many guests find a delightful perk. The beds are frequently described as remarkably comfortable, playing a key role in guest satisfaction, despite occasional mentions of variability in mattress quality.
Overall, Carlton George Hotel offers a comfortable stay defined by its ideal location, friendly service, and good amenities. While there are areas for improvement to fully embrace a four-star standard, its central location and welcoming atmosphere make it a recurrent choice for those visiting Glasgow. Show more
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Hotel Taking Steps Towards Sustainability
The Carlton George Hotel is Green Tourism certified and has an internal 'Carlton George Green Team' dedicated to implementing eco-friendly policies. The hotel monitors utility consumption monthly to reduce use, endeavors to purchase recycled goods, and uses eco-friendly chemicals. It also commits to sourcing food and drinks from local producers where possible and purchases fair trade tea, coffee, and ethically sourced produce.
Family Friendly Hotel
The Carlton George Hotel offers a central location on West George Street. It provides comfortable accommodations and standard amenities suitable for families. The hotel's proximity to shopping and attractions makes it a convenient choice.
Hotel near Nightlife Spots
Features Windows Restaurant, a rooftop bar with city views, perfect for enjoying a nightcap. Its central location on West George Street makes it convenient for accessing nearby bars and clubs.
Business Hotel
Offers meeting facilities and services suitable for business events. Centrally located, providing convenient access to transportation and city amenities. Known for its comfortable accommodations and reliable service.
Accessible Hotel
This hotel features 4 accessible bedrooms. There is a drop-off point in front of the hotel and automatic door entry. The hotel has 2 lifts and accessible toilets with plenty of room. There is step-free level access throughout, which may include the use of a lift.
4-Star Hotel
This hotel enjoys an excellent location in the heart of Glasgow and offers direct access to the medieval Glasgow Cathedral. It boasts cozy rooms and a shared lounge, providing a comfortable stay.
Room Types
Classic Double Room with complimentary mini barThese rooms include a complimentary mini-bar with decanters of vodka, gin and whisky. All rooms feature a king-size bed, free WiFi, trouser press, a safe and tea/coffee making facilities.
Executive Double Room with Lounge AccessAll Executive Rooms include access to the Executive Lounge. This area features complimentary snacks and drinks (alcoholic options are available between 17:00 and 22:45).
Each room also has a complimentary mini-bar with decanters of gin, vodka and whisky. You will also find bathrobes, tartan slippers, upgraded snacks and a coffee machine.
Please note that due to social distancing guidelines, the executive lounge capacity has been reduced. Guests are required to book a 2-hour time slot prior to arrival or upon check-in for evening drinks.
Club Double Room with Lounge AccessThe rooms have floor to ceiling windows and face the front of the hotel. They include a complimentary mini-bar with free decanters of vodka, gin and whisky. You'll also find bathrobes, tartan slippers, upgraded snacks, coffee machine and toiletries by Arran Aromatics.
These rooms have access to the Executive Lounge where guests can relax by the open fire and enjoy the complimentary drinks and snacks (alcoholic options are available between 17:00 and 22:45).
Please note that due to social distancing guidelines, the executive lounge capacity has been reduced. Guests are required to book a 2-hour time slot prior to arrival or upon check-in for evening drinks.
Club Double Balcony Room with Lounge AccessThis double room features a balcony, bathrobe and flat-screen TV.
Please note that due to social distancing guidelines, the executive lounge capacity has been reduced. Guests are required to book a 2-hour time slot prior to arrival or upon check-in for evening drinks.
Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant heart of Glasgow, the Carlton George Hotel offers an unbeatable location that consistently impresses its guests. Strategically situated next to Queen Street Station, this hotel is a gateway to exploring the bustling city, making it an ideal choice for travelers looking for convenience and accessibility. Guests appreciate its proximity to Glasgow's shopping haven, Buchanan Street, as well as a rich array of restaurants, bars, and cultural attractions. From the historic George Square to the vibrant nightlife, everything is within walking distance, ensuring a seamless travel experience.
The hotel's central setting also provides easy access to public transport links, including buses and the subway, making it perfect for those eager to explore further afield. Despite its central location, the hotel maintains a quiet atmosphere, allowing guests to unwind after a day of sightseeing or business meetings. Complemented by friendly and attentive staff, the Carlton George Hotel is praised not only for its prime location but also for providing excellent amenities, such as complimentary mini bars and comfortable, spacious rooms.
Whether visiting Glasgow for leisure, shopping, or cultural pursuits, the Carlton George Hotel stands out as a prime choice with its fantastic value for money and exceptional location. The convenience of being right at the city's pulse, combined with a welcoming atmosphere, ensures that guests have everything they need for a memorable stay in this lively Scottish city.
Breakfast
The Carlton George Hotel appears to deliver a generally commendable breakfast experience, with several highlights noted by guests. Many reviews praised the variety and quality of the breakfast options, including a good selection of both continental and Scottish cooked fare, often described as tasty and satisfying. Guests frequently appreciated the scenic views from the top-floor breakfast room, which overlooks Glasgow, adding a delightful aspect to their dining experience. The accommodating and friendly staff also drew positive remarks, enhancing the overall breakfast atmosphere.
Some guests noted that the breakfast is slightly costly, with comments indicating a difference in opinions regarding its value for money. While many found the breakfast to be excellent or fantastic, there were occasional mentions of it falling short in quality or variety. Nonetheless, the option to order individually prepared dishes and the extensive array of buffet selections seem to have met the diverse preferences of many patrons. The hotel's prime location further complements the breakfast offering, making it a favored choice for visitors in the area.
Dinner
At Carlton George Hotel, dining experiences receive mixed feedback, with notable highlights and areas for improvement. Guests frequently praise the attentive service and pleasant ambiance, particularly at the rooftop restaurant, which boasts exceptional views of the city. The menu features a range of options, including standout dishes like teriyaki salmon and green vegetable curry, both lauded for their taste. However, some diners express concerns over the limited menu choices and portion sizes relative to price, suggesting room for enhancement in variety and value.
While the food sometimes receives high accolades for its quality, there are instances where it falls short, with remarks about uninspired menu items and less-than-ideal preparation, such as cold dishes or delayed service. Despite these inconsistencies, the rooftop setting remains a remarkable aspect that enhances the dining experience, making it an attractive spot for enjoying meals amidst cityscape views.
Service generally remains commendable, contributing positively to the dining atmosphere, though occasional lapses in organization and enthusiasm are noted. Overall, the culinary journey at Carlton George Hotel promises memorable moments, especially when combined with its breathtaking terrace setting, yet leaves room for refinement to fully match the allure of its environment.
Rooms
Carlton George Hotel offers a comfortable stay with its spacious rooms featuring large, cozy beds and modern amenities such as complimentary minibars. Many guests appreciate the cleanliness of the rooms and their generous size, which enhances the overall comfort of their stay. The hotel's central location is praised, making it an ideal choice for those looking to explore the surrounding area. The staff are often noted for their friendliness and exceptional service, adding to the warm and welcoming atmosphere.
However, there are some minor drawbacks mentioned. The decor in some rooms appears slightly dated, and a few guests have encountered issues with room temperature, noting either excessive warmth or difficulty adjusting the thermostat. Occasionally, the lighting in the rooms is described as insufficient, contributing to a somewhat dim ambiance. Despite these minor concerns, the accommodations are generally well-maintained and inviting, resonating well with guests who value comfort and cleanliness. Overall, Carlton George Hotel offers a pleasant experience with its spacious and comfortable rooms and attentive service.
Beds
The Carlton George Hotel receives high praise from its guests for the comfort of its beds, which often contribute to a restful night's sleep. Many reviewers highlight the beds as a standout feature, describing them as large, spacious, and extremely comfortable. Words like "super comfy" and "exceptionally comfortable" are frequently mentioned, suggesting that the beds often exceed guest expectations.
While most guests are pleased, a few note issues with the mattresses, indicating some variability in comfort. A handful mentioned sagging or lack of support from the mattresses, while others found the pillows less satisfactory. Despite these occasional concerns, the majority of guests emphasize the comfort and quality of the bedding, contributing to an overall positive sleeping experience. The combination of a good-sized room, quiet ambiance, and helpful staff enhances the overall stay, with the comfortable beds playing a pivotal role in guest satisfaction at the Carlton George Hotel.
Cleanliness
Nestled in a central and vibrant city location, Carlton George Hotel consistently receives praise for its excellent cleanliness standards. The rooms are often described as spacious, clean, and comfortable, ensuring a pleasant stay for guests. Many reviewers highlight the spotless condition of both the accommodations and bathrooms, which are equipped with clean towels and perfect bedding. The hotel's daily cleaning service is noted for its efficiency, helping maintain a high level of hygiene throughout the premises.
Despite the hotel's somewhat dated interior, especially noted in some of the carpets and furniture, guests find the overall environment to be welcoming and tidy. This includes neat reception and public areas, contributing to positive first impressions. While some areas could benefit from updates and minor deep cleaning, these aspects do not detract significantly from the overall cleanliness of the hotel.
Additionally, the staff are recognized for their friendliness and helpfulness, enhancing the clean and comfortable atmosphere of the hotel. While there are occasional concerns about certain areas requiring more attention or refurbishments, such as dated décor or lighting issues, the cleanliness of the accommodations largely meets guests' expectations, making it a reasonably priced option for travelers seeking both convenience and comfort in the heart of the city.
Staff
Nestled in the bustling heart of the city, the Carlton George Hotel has garnered widespread appreciation for its exceptional staff. Guests frequently praise the team for their remarkable kindness, friendliness, and attentiveness, making visitors feel truly welcomed from the moment they arrive. Whether it's the reception staff greeting guests with a warm smile or the lounge attendants offering attentive service, the dedication to meeting guests' needs is evidently consistent throughout the establishment.
Reception staff are noted for their efficiency and informative nature, often going the extra mile to ensure a smooth and pleasant check-in experience. Numerous reviews highlight individual staff members who take hospitality to a whole new level by providing helpful insights and addressing specific requests without any hassle.
The attentive nature of the hotel's team extends to their ability to accommodate special dietary requirements, as demonstrated during breakfast service, making guests with specific needs feel valued and cared for. With the staff's innate ability to remain polite and approachable even during busy times, guests leave with a lasting impression of a genuinely welcoming atmosphere.
In addition to their exceptional service, the staff's knowledge and genuine interest in guest satisfaction shine through, as evidenced by their enthusiastic help and thoughtful recommendations for local attractions. This personalized approach cements Carlton George as more than just a place to stay, but rather a memorable destination where guests are treated with warmth and respect.
Overall, the prevailing sentiments from guest reviews reflect a hotel that is significantly elevated by its stellar staff, creating a delightful experience that leaves a positive mark long after the visit.
Wi-Fi
The Carlton George Hotel offers complimentary WiFi, which many guests have praised for being strong and reliable. Visitors have noted that the connectivity was excellent, describing it as among the best hotel WiFi they have ever experienced. The free WiFi extends to the rooms, where the connection remains consistently good. Despite a few mentions of WiFi not being great, the majority of guests were satisfied with the internet service provided.
An added bonus noted by guests is the hotel's complimentary mini bar. The mini bar is replenished daily and offers a variety of free drinks and snacks, which many found to be a pleasant surprise. This amenity, alongside the quality internet service, enhances the overall guest experience by providing comfort and convenience during their stay at the Carlton George Hotel.
4 Star
Nestled in the heart of central Glasgow, Carlton George Hotel boasts an enviable location that guests often appreciate for its convenience and character. Many visitors express delight at being welcomed by the friendly and helpful staff, particularly at reception, which sets a positive tone for their stay. The establishment is praised for providing nice accommodations with usual four-star amenities and a charming atmosphere, seemingly perfect for a comfortable visit.
However, several guests voice concerns suggesting the hotel falls short of its four-star status. Some key expectations, like adequate room supplies and essential comforts, are reportedly missing, leading to a somewhat mixed impression. There are mentions of rooms that require upgrading, with furniture and decor appearing dated. Past grandeur slowly fades, as reflected in the tired condition of its infrastructure. Particular dissatisfaction arises with the rooftop restaurant views, which aren't as panoramic as hoped, and overpriced breakfast options seem to add to the sentiment.
While some loyal visitors remain fond of Carlton George Hotel, it’s clear that a renovation might help restore its former glory and align better with the four-star image it strives for. Despite these concerns, positive notes about the upgrade to the Executive Lounge and the hotel's central location make it a recurring favorite for many. Guests who seek a welcoming place to stay in Glasgow might find their expectations fulfilled, as long as they approach with moderated expectations regarding luxury levels.
No, Carlton George Hotel doesn't have any pool.
No, a spa isn't available at Carlton George Hotel.
No, Carlton George Hotel doesn't allow dogs.
No, parking facilities aren't available at Carlton George Hotel.