Leonardo Inn Glasgow West End
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Summary of reviewsThe Leonardo Inn Glasgow West End enjoys a strategically favorable location that appeals to a diverse range of travelers, particularly those requiring easy access to Glasgow's West End, major hospitals and public transport options. The convenient proximity to Great Western Road, Byres Road and the University of Glasgow, along with nearby parks and a serene pond, adds to its allure. Despite the benefit of a quiet night’s stay away from the city center’s hustle, the hotel’s accessibility to shops, bars and restaurants is also commended, making it ideal for both business and leisure travelers. The availability of ample parking space is another appreciated feature.
Breakfast at the Leonardo Inn receives mixed but generally positive reviews. Guests have appreciated the variety, freshness and quality of the offerings, including gluten-free and vegetarian options. The staff's friendliness contributes significantly to the pleasant dining experience. However, there are areas needing improvement, such as food temperature and the replenishment process during busy times.
Dinner experiences are similar with many guests praising the delicious, well-prepared food and the restaurant's friendly atmosphere. Yet, some found the menu somewhat limited and wished for greater variety, while concerns about occasional stock shortages and pricing were also noted.
The rooms elicit mixed feedback with several guests appreciating their spaciousness, comfort and amenities like tea and coffee facilities. Cleanliness is often cited positively, but recurring issues like outdated decor, maintenance needs and inconsistent housekeeping detract from the overall experience. Some rooms are reported to have cleanliness and noise problems, indicating the need for a more consistent upkeep standard.
Cleanliness across the hotel is another area that divides opinion. Many guests praise the cleanliness of the reception area and their rooms, noting particularly clean and comfortable conditions. However, complaints about dirty bathrooms, worn carpets and unclean hallway areas suggest there is room for significant improvement.
Staff at Leonardo Inn Glasgow West End are consistently highlighted for their friendliness, helpfulness and professionalism. The team, particularly staff members like Scott and Greg, is frequently praised for their attentive service, which substantially enhances the guest experience. However, a few isolated incidents of less satisfactory interactions were mentioned, though these are exceptions.
The free WiFi offered by the hotel has a mix of reviews with many finding it reasonably acceptable, especially in the reception area. Yet, reliability issues, particularly on the top floor, indicate a need for improvement in connectivity standards.
The hotel's parking facilities receive positive comments for their convenience, ample space and reasonable pricing. Minor concerns about maintenance and the parking barrier system were noted, but the overall sentiment remains favorable.
Families find the Leonardo Inn is welcoming, providing a convenient location and family-friendly amenities, making it an excellent choice for reunions, weddings or visits to nearby hospitals. Additional highlights include the spacious, comfortable beds, though some guests reported issues with mattress conditions and bedding fit.
In summary, the Leonardo Inn Glasgow West End excels in location, staff service and family-friendly features. While there are notable strengths, particularly in breakfast and dining experiences, room conditions and cleanliness standards indicate areas ripe for improvement.
Categories
Breakfast at the Leonardo Inn receives mixed but generally positive reviews. Guests have appreciated the variety, freshness and quality of the offerings, including gluten-free and vegetarian options. The staff's friendliness contributes significantly to the pleasant dining experience. However, there are areas needing improvement, such as food temperature and the replenishment process during busy times.
Dinner experiences are similar with many guests praising the delicious, well-prepared food and the restaurant's friendly atmosphere. Yet, some found the menu somewhat limited and wished for greater variety, while concerns about occasional stock shortages and pricing were also noted.
The rooms elicit mixed feedback with several guests appreciating their spaciousness, comfort and amenities like tea and coffee facilities. Cleanliness is often cited positively, but recurring issues like outdated decor, maintenance needs and inconsistent housekeeping detract from the overall experience. Some rooms are reported to have cleanliness and noise problems, indicating the need for a more consistent upkeep standard.
Cleanliness across the hotel is another area that divides opinion. Many guests praise the cleanliness of the reception area and their rooms, noting particularly clean and comfortable conditions. However, complaints about dirty bathrooms, worn carpets and unclean hallway areas suggest there is room for significant improvement.
Staff at Leonardo Inn Glasgow West End are consistently highlighted for their friendliness, helpfulness and professionalism. The team, particularly staff members like Scott and Greg, is frequently praised for their attentive service, which substantially enhances the guest experience. However, a few isolated incidents of less satisfactory interactions were mentioned, though these are exceptions.
The free WiFi offered by the hotel has a mix of reviews with many finding it reasonably acceptable, especially in the reception area. Yet, reliability issues, particularly on the top floor, indicate a need for improvement in connectivity standards.
The hotel's parking facilities receive positive comments for their convenience, ample space and reasonable pricing. Minor concerns about maintenance and the parking barrier system were noted, but the overall sentiment remains favorable.
Families find the Leonardo Inn is welcoming, providing a convenient location and family-friendly amenities, making it an excellent choice for reunions, weddings or visits to nearby hospitals. Additional highlights include the spacious, comfortable beds, though some guests reported issues with mattress conditions and bedding fit.
In summary, the Leonardo Inn Glasgow West End excels in location, staff service and family-friendly features. While there are notable strengths, particularly in breakfast and dining experiences, room conditions and cleanliness standards indicate areas ripe for improvement.
Family Friendly Hotel
Offers family-friendly accommodation in the West End of Glasgow.
Cheap Hotel
Leonardo Inn Glasgow West End offers affordable accommodation. It provides a practical base for exploring Glasgow.
3-Star Hotel
This hotel offers a comfortable stay in the West End. It is known for its convenient location and positive customer reviews.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Guest Reviews
The Leonardo Inn Glasgow West End boasts an unbeatable location that appeals primarily to those with varied needs in Glasgow. Guests consistently highlight its convenience for both leisure and business travel, particularly noting its proximity to the West End, various hospitals and public transportation.
Many find the hotel's location perfect for accessing the Great Western Road, Byres Road and the University of Glasgow, offering an easy walk or quick drive to these popular spots. The nearby park and scenic pond add to the charm, providing a peaceful retreat within a bustling city. Parking is frequently mentioned as a significant benefit with ample space alleviating the common stress of city parking.
Public transport options, including frequent buses and train stations within a short walk, make it easy for guests to explore Glasgow's city center. Additionally, the location is noted for being quiet at night, ensuring a restful stay away from the downtown hustle. The area's accessibility to shops, bars and restaurants scores high marks, as does the convenience to major hospitals, which is particularly advantageous for medical visits.
Overall, the strategic positioning of the Leonardo Inn makes it a favored choice for visitors needing to balance access to city attractions with the tranquility of a more suburban setting.
The breakfast experience at the Leonardo Inn Glasgow West End has received mixed reviews from guests. On the positive side, many have praised the breakfast offerings, describing them as good, delicious and excellent. There is a commendable variety of food, including both cooked options and cereals with some highlighting the gluten-free choices and vegetarian options as notable positives. Guests appreciated the freshly prepared food and the efficient, friendly staff who contribute significantly to a pleasant dining experience.
However, there are areas for improvement. Several guests found the breakfast to be overpriced and not reflective of the quality provided. Some noted issues with food temperature, such as items under heat lamps becoming rubbery or cold by the time they were served. Others were disappointed with the lack of options and variety, pointing out the absence of items like pastries and black pudding or the inadequacy of vegan and vegetarian choices.
Service hiccups were also mentioned with instances of dirty tables, slow replenishment of food and chaotic busy periods detracting from the overall experience. Despite some negative feedback, the positive comments about diverse and plentiful choices, cleanliness and delightful staff effort suggest that the breakfast at Leonardo Inn Glasgow West End has many strengths but also room for enhancement.
The dinner experience at Leonardo Inn Glasgow West End offers a mixed bag of reviews from guests. Many praised the quality of the food, describing it as delicious, tasty and excellent. The bar and restaurant were often complimented for their pleasant atmosphere and friendly, efficient service. Diners particularly enjoyed the wide and varied menu at reasonable prices and found the meals to be good, great or awesome.
The restaurant, however, faced several criticisms. Some found the food overpriced with complaints about specific dishes such as overly seasoned steak and a salty, cheesy lasagne. The limited menu left others wanting more variety and there were several reports of the restaurant running out of food or menu items not being available. Issues with early closures and the restaurant being too crowded were also noted, which sometimes forced guests to seek meals elsewhere.
While the service generally received positive remarks, a few guests experienced disappointing meals with late service or overcooked dishes. There were also logistical issues, such as the bar being card-only and the inability to order food to rooms. Parking costs were an additional point of contention for some.
Overall, while the food and dining experience at Leonardo Inn Glasgow West End has its share of highlights, guests should be aware of potential drawbacks, including limited menu options, occasional stock issues and higher prices.
Guests at Leonardo Inn Glasgow West End have mixed opinions about the rooms. While many noted that the rooms are spacious and comfortable with some feeling they offer good value for money, numerous reviews highlighted the need for significant updates and maintenance. Cleanliness was a frequent point of contention with some rooms being described as very clean, spacious and well-equipped, whereas others were noted as dirty, dusty and musty.
The rooms are often described as dated and in need of refurbishment with specific concerns including worn carpets, stained walls and aging bathroom fixtures. Issues such as unpleasant smells, noise levels and problems with temperature control were commonly mentioned, impacting the overall guest experience.
On the positive side, guests appreciated the large room sizes, comfortable beds and amenities like tea and coffee facilities. Additionally, the friendly staff and convenient location near the West End were highlighted as benefits. However, the recurring need for a thorough upgrade and better cleaning standards remains a significant drawback for many guests.
The guest reviews for Leonardo Inn Glasgow West End consistently highlight the beds as a standout feature of the hotel with many guests praising their comfort and size. Terms like 'massive,' 'super comfortable,' and 'king-sized' frequently appear, suggesting that larger beds are a pleasant surprise for many visitors. Guests expressed particular satisfaction with the spaciousness of the beds and their overall coziness with some even calling the beds the best of their trip.
Cleanliness is another point that comes up often with several mentions of clean bedding and well-maintained rooms enhancing the overall sleep experience. However, it appears that not all bedding fits perfectly with some complaints about duvet sizes not matching the beds and other minor issues.
There are some less favorable comments, primarily around the condition of the mattresses. Instances of sagging, lumpy or overly soft mattresses have been noted and a few guests had to request room changes due to bed discomfort. The issue of two singles being pushed together to form a king bed was mentioned, occasionally leading to discomfort due to the ridge in the middle.
Despite these occasional drawbacks, the general consensus is that the beds in the Leonardo Inn Glasgow West End provide a comfortable and often luxurious sleep experience, contributing significantly to a positive stay.
The cleanliness of the Leonardo Inn Glasgow West End has proved to be quite a mixed bag according to guest reviews. On the positive side, numerous guests have praised the hotel for its clean and comfortable rooms with some noting that their rooms were spotlessly clean and the beds were comfy. The reception area and public spaces inside the hotel received commendation for being tidy and modern, contributing to an overall welcoming environment. Fresh towels and well-presented rooms were also appreciated with some visitors highlighting a very clean and quiet atmosphere, particularly benefiting those attending the nearby hospital.
However, there were significant cleanliness issues that many guests pointed out, particularly in the bathrooms and communal areas. Complaints ranged from dirty bathrooms with mould and grime to carpets that were worn and not properly vacuumed. Hallways and corridors were frequently noted to have an unpleasant odor and were found unclean by numerous guests. Some rooms had visible dust, stains and even remnants from previous guests, such as hairs in the bath and dirty crockery outside the door. The decor and fixtures also seemed outdated and in need of refurbishment, adding to the overall tired feel of the hotel.
Additionally, issues like broken bathroom fittings, poorly cleaned rooms and a generally run-down and shabby appearance have been mentioned. Guests also reported inconsistencies in housekeeping services with some rooms not being cleaned for the duration of their stay. These complaints highlight a need for more thorough and consistent cleaning routines across the hotel.
In summary, while the Leonardo Inn Glasgow West End offers some clean and comfortable rooms with a welcoming reception area, there is a critical need for more consistent and thorough cleaning practices, particularly in the bathrooms and communal spaces. Upgrading the decor and properly maintaining fixtures could also significantly enhance the guest experience.
The staff at Leonardo Inn Glasgow West End consistently receive high praise for their friendliness, helpfulness and professionalism. Many guests highlight the team members as a standout feature, describing them as polite, accommodating and attentive across various areas of the hotel, including reception, the bar and the restaurant. Specific staff members like Scott and Greg are frequently mentioned for their exceptional service with guests noting their impactful and welcoming presence.
Whether it’s ensuring a smooth check-in and check-out process, assisting with specific requests or addressing concerns promptly, the staff's efforts appear to significantly enhance the guest experience. The restaurant team is particularly noted for their exceptional service and the bar staff receive compliments for their engaging and cheerful demeanor.
Although a few reviews mention unprofessional or indifferent behavior from some staff, these instances are overshadowed by the overwhelmingly positive feedback. Guests appreciate the team's commitment to making their stay comfortable and enjoyable, often describing them as a credit to the hotel. The combination of the staff's warmth and efficiency contributes to a generally pleasant and welcoming atmosphere at the Leonardo Inn Glasgow West End.
Leonardo Inn Glasgow West End offers free WiFi to its guests with mixed reviews on its performance. Many guests found the WiFi to be reasonable or acceptable and it works well in the reception area. Some rooms also had good WiFi connectivity and there were no plug issues by the bed for mobile phone charging. However, several guests experienced issues such as intermittent connectivity, frequent disconnections and poor performance especially on the top floor. A few noted that the WiFi was unsecured and there were reports of the internet being non-existent in some rooms or going off for a few hours. Some felt there was a lack of clear information regarding the WiFi access code. Overall, while the hotel provides a complimentary internet service, the reliability and security of the connection could benefit from improvement.
The Leonardo Inn Glasgow West End offers a variety of parking options that have garnered largely positive feedback from guests. The hotel features a large and ample car park, which many find convenient due to its ease of access and proximity to the property. Overnight parking is reasonably priced at £5, making it an affordable option compared to typical city parking fees. Many guests appreciate the secure parking facilities and the abundance of parking spaces available, which contribute to the convenience of their stay.
There are a few concerns mentioned, such as the maintenance of the car park and the nuisance of parking barriers. Some guests also feel that the parking fee, though modest, should be reconsidered or included in the room rate. Despite these minor drawbacks, the general sentiment is positive, highlighting the effectiveness and convenience of the parking arrangements at Leonardo Inn Glasgow West End.
Leonardo Inn Glasgow West End proves to be a haven for families, offering a convenient location for those visiting loved ones in the area. Guests often highlight the hotel's family-friendly features, making it an ideal spot for family reunions, weddings and other gatherings. With its close proximity to the A28 and the West End, it provides easy access and convenient travel for both scheduled appointments and spontaneous visits to family members.
The hotel is well appreciated for its accommodating nature, welcoming both older guests and families with children. Many reviewers mention that their children enjoyed the available amenities, such as a play area, bedtime stories and even feeding ducks at a nearby pond. These thoughtful touches make the hotel feel like a home away from home.
Rooms, particularly terrace rooms, are said to be reasonably priced and well-suited for families or groups, further enhancing the family-friendly atmosphere of the hotel. Additionally, parking is noted to be fine, contributing to the overall convenience for family visitors.
Known for its helpful staff, Leonardo Inn ensures families feel well-received, exemplified by the positive experiences of various guests' children. With great food and a welcoming ambiance, the hotel manages to bring an enjoyable and comfortable stay to those coming to Glasgow for family-related reasons or simply seeking a family-oriented area.
Leonardo Inn Glasgow West End is a no-frills, three-star hotel that offers good value for money, making it a practical choice for travelers, particularly those needing convenient access to the nearby Nuffield hospital. The hotel is clean and the lobby has been nicely revamped, creating a pleasant first impression with its appealing scent. The entrance and corridors are well-maintained, contributing to an overall positive initial experience.
Despite its highlights, the hotel shows signs of aging and is in urgent need of renovation. The decor is distinctly dated, reflective of a 70s/80s style with visible wear and tear such as peeling paint, stained hallways and tired furnishings. Some guests have found the bedrooms and bathrooms cramped and in need of modernization.
While the hotel might not fully live up to its three-star rating, it compensates with its strategic location and reasonable pricing. For those managing expectations—seeking a basic, budget-friendly stay without luxury frills—Leonardo Inn provides an adequate, if somewhat nostalgic, lodging option.
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Location
Many find the hotel's location perfect for accessing the Great Western Road, Byres Road and the University of Glasgow, offering an easy walk or quick drive to these popular spots. The nearby park and scenic pond add to the charm, providing a peaceful retreat within a bustling city. Parking is frequently mentioned as a significant benefit with ample space alleviating the common stress of city parking.
Public transport options, including frequent buses and train stations within a short walk, make it easy for guests to explore Glasgow's city center. Additionally, the location is noted for being quiet at night, ensuring a restful stay away from the downtown hustle. The area's accessibility to shops, bars and restaurants scores high marks, as does the convenience to major hospitals, which is particularly advantageous for medical visits.
Overall, the strategic positioning of the Leonardo Inn makes it a favored choice for visitors needing to balance access to city attractions with the tranquility of a more suburban setting.
Breakfast
However, there are areas for improvement. Several guests found the breakfast to be overpriced and not reflective of the quality provided. Some noted issues with food temperature, such as items under heat lamps becoming rubbery or cold by the time they were served. Others were disappointed with the lack of options and variety, pointing out the absence of items like pastries and black pudding or the inadequacy of vegan and vegetarian choices.
Service hiccups were also mentioned with instances of dirty tables, slow replenishment of food and chaotic busy periods detracting from the overall experience. Despite some negative feedback, the positive comments about diverse and plentiful choices, cleanliness and delightful staff effort suggest that the breakfast at Leonardo Inn Glasgow West End has many strengths but also room for enhancement.
Dinner
The restaurant, however, faced several criticisms. Some found the food overpriced with complaints about specific dishes such as overly seasoned steak and a salty, cheesy lasagne. The limited menu left others wanting more variety and there were several reports of the restaurant running out of food or menu items not being available. Issues with early closures and the restaurant being too crowded were also noted, which sometimes forced guests to seek meals elsewhere.
While the service generally received positive remarks, a few guests experienced disappointing meals with late service or overcooked dishes. There were also logistical issues, such as the bar being card-only and the inability to order food to rooms. Parking costs were an additional point of contention for some.
Overall, while the food and dining experience at Leonardo Inn Glasgow West End has its share of highlights, guests should be aware of potential drawbacks, including limited menu options, occasional stock issues and higher prices.
Rooms
The rooms are often described as dated and in need of refurbishment with specific concerns including worn carpets, stained walls and aging bathroom fixtures. Issues such as unpleasant smells, noise levels and problems with temperature control were commonly mentioned, impacting the overall guest experience.
On the positive side, guests appreciated the large room sizes, comfortable beds and amenities like tea and coffee facilities. Additionally, the friendly staff and convenient location near the West End were highlighted as benefits. However, the recurring need for a thorough upgrade and better cleaning standards remains a significant drawback for many guests.
Beds
Cleanliness is another point that comes up often with several mentions of clean bedding and well-maintained rooms enhancing the overall sleep experience. However, it appears that not all bedding fits perfectly with some complaints about duvet sizes not matching the beds and other minor issues.
There are some less favorable comments, primarily around the condition of the mattresses. Instances of sagging, lumpy or overly soft mattresses have been noted and a few guests had to request room changes due to bed discomfort. The issue of two singles being pushed together to form a king bed was mentioned, occasionally leading to discomfort due to the ridge in the middle.
Despite these occasional drawbacks, the general consensus is that the beds in the Leonardo Inn Glasgow West End provide a comfortable and often luxurious sleep experience, contributing significantly to a positive stay.
Cleanliness
However, there were significant cleanliness issues that many guests pointed out, particularly in the bathrooms and communal areas. Complaints ranged from dirty bathrooms with mould and grime to carpets that were worn and not properly vacuumed. Hallways and corridors were frequently noted to have an unpleasant odor and were found unclean by numerous guests. Some rooms had visible dust, stains and even remnants from previous guests, such as hairs in the bath and dirty crockery outside the door. The decor and fixtures also seemed outdated and in need of refurbishment, adding to the overall tired feel of the hotel.
Additionally, issues like broken bathroom fittings, poorly cleaned rooms and a generally run-down and shabby appearance have been mentioned. Guests also reported inconsistencies in housekeeping services with some rooms not being cleaned for the duration of their stay. These complaints highlight a need for more thorough and consistent cleaning routines across the hotel.
In summary, while the Leonardo Inn Glasgow West End offers some clean and comfortable rooms with a welcoming reception area, there is a critical need for more consistent and thorough cleaning practices, particularly in the bathrooms and communal spaces. Upgrading the decor and properly maintaining fixtures could also significantly enhance the guest experience.
Staff
Whether it’s ensuring a smooth check-in and check-out process, assisting with specific requests or addressing concerns promptly, the staff's efforts appear to significantly enhance the guest experience. The restaurant team is particularly noted for their exceptional service and the bar staff receive compliments for their engaging and cheerful demeanor.
Although a few reviews mention unprofessional or indifferent behavior from some staff, these instances are overshadowed by the overwhelmingly positive feedback. Guests appreciate the team's commitment to making their stay comfortable and enjoyable, often describing them as a credit to the hotel. The combination of the staff's warmth and efficiency contributes to a generally pleasant and welcoming atmosphere at the Leonardo Inn Glasgow West End.
Wi-Fi
Parking
There are a few concerns mentioned, such as the maintenance of the car park and the nuisance of parking barriers. Some guests also feel that the parking fee, though modest, should be reconsidered or included in the room rate. Despite these minor drawbacks, the general sentiment is positive, highlighting the effectiveness and convenience of the parking arrangements at Leonardo Inn Glasgow West End.
Family
The hotel is well appreciated for its accommodating nature, welcoming both older guests and families with children. Many reviewers mention that their children enjoyed the available amenities, such as a play area, bedtime stories and even feeding ducks at a nearby pond. These thoughtful touches make the hotel feel like a home away from home.
Rooms, particularly terrace rooms, are said to be reasonably priced and well-suited for families or groups, further enhancing the family-friendly atmosphere of the hotel. Additionally, parking is noted to be fine, contributing to the overall convenience for family visitors.
Known for its helpful staff, Leonardo Inn ensures families feel well-received, exemplified by the positive experiences of various guests' children. With great food and a welcoming ambiance, the hotel manages to bring an enjoyable and comfortable stay to those coming to Glasgow for family-related reasons or simply seeking a family-oriented area.
3 Star
Despite its highlights, the hotel shows signs of aging and is in urgent need of renovation. The decor is distinctly dated, reflective of a 70s/80s style with visible wear and tear such as peeling paint, stained hallways and tired furnishings. Some guests have found the bedrooms and bathrooms cramped and in need of modernization.
While the hotel might not fully live up to its three-star rating, it compensates with its strategic location and reasonable pricing. For those managing expectations—seeking a basic, budget-friendly stay without luxury frills—Leonardo Inn provides an adequate, if somewhat nostalgic, lodging option.
No, Leonardo Inn Glasgow West End doesn't have any pool.
No, a spa isn't available at Leonardo Inn Glasgow West End.
No, Leonardo Inn Glasgow West End doesn't allow dogs.
Yes, parking facilities are available at Leonardo Inn Glasgow West End.
No, Leonardo Inn Glasgow West End doesn't have a gym.
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