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Summary of reviewsTorrenerhof, nestled in a stunning natural setting near the Gollinger Waterfall, receives high praise for its picturesque location. Guests enjoy easy access to hiking trails, breathtaking mountain views from their rooms and a tranquil environment despite its convenient proximity to the highway. The idyllic charm, lush meadows and clean mountain air make it an ideal base for both relaxation and exploration.
The breakfast experience at Torrenerhof is mixed with some guests applauding the variety and generosity of the buffet, while others find it lacks fresh produce and suffers from organizational issues. Despite some shortcomings, the early start time and plentiful options receive occasional commendation.
Dinner at Torrenerhof garners appreciation for the quality and taste of the food, highlighted by savory dishes like wild garlic pasta and Wiener Schnitzel. However, service inconsistencies, limited menu options and perceived overpricing affect overall satisfaction. Cleanliness and service prompt improvement suggestions for enhancing the dining experience.
Room reviews indicate a need for updates and better maintenance. While some guests find the rooms clean and functional with pleasant views, others report issues such as outdated décor, noise disturbances and inconsistent cleanliness. Bathrooms in particular require attention with frequent mentions of mold, limescale and design flaws.
Cleanliness overall receives mixed feedback with several guests acknowledging satisfactory conditions while others point out significant lapses like mold and leftover trash. This highlights a need for more consistent upkeep.
Staff interactions are mostly positive with many guests appreciating the friendly and helpful attitude of the team. However, there are occasional reports of unfriendly or overwhelmed staff, suggesting room for improvement in guest service.
Wi-Fi connectivity is inconsistent with guests experiencing weak and unstable signals, particularly in rooms. Some have a better experience in common areas, indicating potential area-specific improvements.
Torrenerhof stands out for family accommodations, featuring a family-friendly atmosphere, spatial rooms and kind treatment of children by the staff. Minor noise and rushed services are noted but do not overshadow the generally positive family experiences.
Bed comfort is a significant issue for many guests with numerous reports of hard, sagging and outdated mattresses. While some rooms offer comfortable sleeping arrangements, many reviews call for urgent upgrades to ensure better sleep quality.
As a three-star hotel, Torrenerhof offers affordability and reasonable value for quick stays but falls short of the expectations set by its rating. The overall experience is more aligned with a lower-tier hotel and many guests suggest substantial updates to elevate the hotel's standard and potential. Show more
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Hotel near Ski Resorts
The Torrenerhof's proximity to the Bachrain ski resort (7km) makes it suitable for accessing the slopes. The availability of Campingplatz Torrenerhof next to the hotel also gives it an additional accommodation option for ski enthusiasts.
3-Star Hotel
This hotel offers parking and is among the more affordable options. It is located a bit outside the city center.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Double RoomRoom with cable TV and a private bathroom.
Economy Quadruple RoomThe quadruple room offers soundproof walls, a seating area, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Classic Triple RoomThe triple room offers soundproof walls, a seating area, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Single RoomThe single room features soundproof walls, a seating area, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
6.7
Rated
Location
Nestled in a stunning natural setting, Torrenerhof boasts an extraordinary location that leaves guests marveling at the scenic beauty surrounding the hotel. Conveniently positioned near the Gollinger Waterfall, the hotel offers a blend of tranquility and accessibility, making it an ideal base for both relaxation and adventure.
Nature lovers will appreciate the proximity to hiking trails and the breathtaking mountain views, which can be enjoyed directly from the guestrooms' balconies or windows. The nearby waterfall, just a short walk away, adds an enchanting touch to the overall picturesque environment, providing a serene backdrop for leisurely strolls and outdoor activities.
Visitors driving through will find the location particularly convenient due to its closeness to the highway, ensuring smooth and easy access. Despite being near a major route, the hotel's peaceful ambiance remains intact, offering a restful stopover for those on long journeys.
Additionally, the hotel's setting in a beautiful rural area, replete with lush green meadows and impressive mountain panoramas, makes it a fantastic spot for those seeking to reconnect with nature. Whether it's the clean mountain air, the soothing sound of cascading water or the stunning landscapes, Torrenerhof's location is consistently praised for its idyllic charm and natural splendor.
Breakfast
The breakfast at Torrenerhof received mixed reviews from guests. While some praised the breakfast for being rich, ample and having lots of choices, others found it underwhelming and not worth the price of 10 euros. Positive comments noted that the breakfast buffet was varied, delicious and even generous for its cost. Guests appreciated the plentiful selections and the early start time at 6:30 am, which accommodated early risers. Additionally, some found the bread fresh and the overall breakfast experience satisfactory with good value for money.
However, many reviews highlighted significant drawbacks. Several guests mentioned that the breakfast was disappointing, boring and presented carelessly, reminiscent of a youth hostel setup. The lack of fresh fruit, vegetables and variety was a common grievance. The atmosphere was described as unwelcoming with chaotic organization and inadequately cleaned tables. Issues such as expired butter, diluted juice and moldy bread were also reported, reflecting poor quality control. Guests suggested improvements like adding scrambled eggs and crispy bacon to enhance the offerings.
In summary, while the breakfast at Torrenerhof had some redeeming features, such as being plentiful and varied, improvements in quality, variety, hygiene and presentation are needed to meet guests' expectations more consistently.
Dinner
The dinner experience at Torrenerhof has garnered mixed reviews. On the positive side, many guests praised the food's quality, describing it as delicious, fresh and top-notch. The possibility to dine on-site was appreciated and the ambiance of the cozy restaurant added to the overall dining experience. Several guests noted that the food, especially dishes like the wild garlic pasta and Wiener Schnitzel, was very good and well-prepared.
However, there were significant areas of concern. Service issues were a recurring theme with numerous reports of slow, subpar and sometimes unrecognizable service; some guests even had to ask multiple times for assistance. Additionally, the dinner options were limited, especially later in the evening, often restricted to schnitzel after 8:30pm. The selection lacked variety with few choices that catered to Northern European or vegan diets.
Price was another point of contention with many feeling the dinners were overpriced and the portions too small. The inconsistency in meal quality led to some disappointment with reports of lukewarm buffet food and forgotten orders. Cleanliness issues, such as ants on tables and holes in tablecloths, further detracted from the dining experience.
While the food often received high marks for taste and freshness, the overall dinner experience at Torrenerhof could be enhanced with improvements in service, variety and value for money.
Rooms
The rooms at Torrenerhof elicit mixed reactions among guests. While they are described as spacious enough for short stays and suitable in terms of basic amenities, there is a recurrent emphasis on the outdated and run-down condition of the furnishings and decor, reminiscent of the 70s and 80s. Cleanliness varies considerably with some guests finding their rooms spotless and cozy, while others encountered issues like stains, cobwebs and leftover trash. Noise levels are also a notable concern with many guests reporting that the rooms are not soundproof, leading to disrupted sleep.
The size of the rooms ranges from quite small to adequately spacious and while some bathrooms have been recently renovated, they often have design flaws that result in them becoming waterlogged. Despite these shortcomings, some rooms offer pleasant views and decent furnishings. Prospects for comfort are mixed; guests appreciate the large beds and cleanliness in certain rooms, yet many find the furniture to be old, small or uncomfortable. Overall, though acceptable for brief overnight stays, the rooms at Torrenerhof would benefit significantly from a much-needed update and thorough maintenance to meet modern standards.
Beds
Torrenerhof has garnered a wide array of opinions when it comes to the comfort of its beds. On the positive side, some guests found the beds comfortable and of good quality, which aided in a restful night's sleep. A few even described the beds as nice and comfortable and the hotel appears to have made some updates with new mattresses and furniture.
However, a significant number of guests had less favorable experiences. Numerous reviews pointed out that many beds were uncomfortable with specific mentions of hard, sagging and worn-out mattresses. Some guests mentioned being able to feel the springs in the mattresses, leading to discomfort and poor sleep quality. There were also complaints about the beds being old, creaking loudly with every movement or being too small, sometimes even for children.
Issues with bed frames were also highlighted, such as frames being too high or the lack of a railing on top bunks, making them potentially unsafe. Reports of beds not being properly made and even collapsing were also noted. Many reviewers suggested that the beds and mattresses are in dire need of replacement to meet the standards expected by travelers.
While there are some points of praise, the overwhelming feedback indicates that the sleep facilities at Torrenerhof need substantial improvements to ensure a comfortable and restful stay for all guests.
Cleanliness
Despite some positive remarks about cleanliness at the Torrenerhof, many guests have raised significant concerns particularly regarding the bathrooms and overall upkeep. While several reviews mention clean and welcoming rooms, a recurring theme is the subpar cleanliness with reports of mold, dirt and poor maintenance. Issues such as cobwebs, dusty walls and uncleaned rooms from previous guests were highlighted. The bathrooms received the brunt of complaints with common problems including mold, limescale buildup, broken fixtures and frequent flooding after showers. Although described as clean and tidy on occasion, the overwhelming feedback suggests cleanliness at Torrenerhof needs substantial improvement.
Staff
The reviews of Torrenerhof indicate a mixed but mostly positive sentiment regarding the hotel's staff. Many guests appreciated the friendly, welcoming and helpful nature of the staff, noting that the receptionists and service members were particularly kind and professional. Instances of quick and easy check-ins, professional handling of guests and a warm atmosphere were highlighted by many. Several guests praised the attentiveness and commitment of the staff, especially during busy times like dinner service.
However, some guests experienced less satisfactory interactions, describing certain staff members as unfriendly, unenthusiastic or overwhelmed. Reports of inadequate staffing levels, unavailability at critical times like breakfast and an overall sense of disorganization were noted. Despite these negatives, many guests felt the professionalism and friendliness of other staff members balanced out the experience, making it overall positive. The welcoming and accommodating demeanor of the owners and certain key staff members, especially at reception, left a positive impression on many visitors.
Wi-Fi
The Wi-Fi situation at Torrenerhof presents a mixed experience for guests. Many reviews highlight challenges such as weak signals, unstable connections and limited coverage, particularly on higher floors and within rooms. Guests have reported needing to rely on hallway areas for a more reliable connection. However, there are instances where the Internet was mentioned as fast and reliable, suggesting that the hotel may provide a better online experience during less congested times or in certain areas. Overall, while the Wi-Fi service may not meet all expectations, there are moments when it can perform adequately.
Family
Torrenerhof stands out as an excellent choice for family accommodations, known for its family-friendly atmosphere. Families will appreciate the dedicated family rooms, although some note they are on the smaller side. The hotel seems perfect for a stop-over or layover with family with spacious rooms available for larger groups. The staff is noted for being kind to children, adding to the overall welcoming vibe for families. A particularly endearing memory involves children inventively sliding down stairs on a mattress, highlighting a playful environment. However, some reviews mention occasional noise from other guests during the night and a sense that services can feel rushed at times. Despite these minor points, Torrenerhof consistently delivers a positive experience for those traveling with family.
3 Star
Situated as a purported three-star hotel, Torrenerhof offers a mixed experience for its guests. While some reviewers mention it provides good value for money with a modest breakfast, others find the hotel falls short of the three-star promise. There is praise for the hotel's affordability and it being a decent option for a quick, one-night transit stay. However, many guests note the older condition of the facilities and the lack of maintenance over the past few years. Several reviews highlight that the overall experience feels closer to a one or two-star level, causing disappointment especially given the complete bill requirement upon arrival. The modest quality and older state of the hotel underline the sentiment that Torrenerhof has wasted potential and needs significant updates to meet its claimed rating.
No, Torrenerhof doesn't have any pool.
Yes, a spa is available at Torrenerhof.
Yes, Torrenerhof welcomes dogs.
No, parking facilities aren't available at Torrenerhof.