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Summary of reviewsHotel Lido - Beach and Palace stands out for its exceptional location directly on the shores of Lake Bolsena, offering guests private beach access and stunning lake views. The tranquil setting is perfect for relaxation and exploring the surrounding areas. The hotel is praised for its refined elegance, cleanliness and spacious, soundproofed rooms, especially in the newer sections of the establishment. These features create a peaceful and scenic backdrop for a pleasant stay.
The breakfast service is highly commended for its variety and quality, featuring a generous assortment of sweet and savory options, including homemade cakes and cold cuts. Guests appreciated the friendly service and enjoyed dining on a terrace with panoramic lake views, despite some noting the limited presence of fresh fruit and whole-grain cereals.
Dinner at the hotel is equally celebrated with superb cuisine ranging from vegetarian meals to locally sourced lake fish dishes, all enjoyed in a beautiful lakeside setting. The attentive and kind staff further enhance the dining experience. Although some guests found the dining prices to be on the higher side, the quality of food and the ambiance received glowing reviews.
Rooms are noted for their cleanliness, spaciousness and exceptional lake views, especially those in the Palace building. While some rooms are smaller with slightly outdated decor, they are generally comfortable and tranquil with well-kept gardens and private beach access adding to their appeal. A few concerns about the firmness of beds and the small size of certain rooms and showers were mentioned, but the overall experience remains positive due to the serene environment and attentive cleaning.
The hotel's high standards of cleanliness extend to both its structure and furnishings with well-maintained facilities and landscaped gardens providing a serene environment for guests. Despite minor issues with the private lido and terrace cleanliness, the exemplary standards of the hotel and the friendly staff make it a desirable destination.
The staff at Hotel Lido - Beach and Palace are consistently praised for their friendliness, efficiency and attentiveness, ensuring guests feel welcomed and well taken care of. While there is a minor language barrier at the reception, the overall kindness and professionalism of the staff significantly enhance the guest experience.
The Wi-Fi service, however, presents a mixed experience. It is adequate for basic communication, although the connection can be weak and unreliable, particularly in newer and secondary buildings.
Lastly, the beds received mixed feedback. While some guests found them comfortable, others reported issues with mattress firmness and pillow quality, suggesting the need for variety to cater to different preferences and better beach loungers.
Overall, Hotel Lido - Beach and Palace offers a highly positive experience with its stunning lakeside location, friendly staff, excellent dining options and clean, comfortable accommodations. However, improvements in Wi-Fi connectivity and bed comfort would further enhance guest satisfaction.
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