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Summary of reviewsQuality Inn has received notable praise from guests, particularly for its prime location and exceptional breakfast offerings. Situated centrally with easy access to Grady Hospital, shopping areas, and a variety of restaurants, the hotel is conveniently positioned near major routes like I-44, making it an ideal base for visitors looking to stay close to key destinations during their trip. The alluring breakfast experience further enhances the appeal, with guests consistently describing it as delicious and abundant, often highlighting the all-you-can-eat buffet as a standout feature.
The overall hotel experience is further elevated by the friendly and accommodating staff, whose helpfulness and professionalism leave a lasting, positive impression on guests. Valerie at the front desk is frequently mentioned for her exceptional service. The presence of an indoor pool adds to the enjoyment, offering a clean and inviting atmosphere for relaxation, particularly appreciated by families with children.
Room experiences at Quality Inn are mixed but generally well-received regarding cleanliness and spaciousness, especially in the king suites. However, some issues with air conditioning, outdated décor, and instances of discomfort with bed firmness are noted. Cleanliness remains a concern for some guests, with reports of dusty surfaces and stained furnishings suggesting a need for more consistent upkeep despite certain areas like the pool being well-maintained.
Overall, Quality Inn offers a generally positive experience, particularly due to its location, breakfast, and staff, though improvements in room amenities and cleanliness could further enhance guest satisfaction.
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