4-Star HotelWith its oceanfront location and large garden, this hotel offers great ocean views and a pool surrounded by green areas. It has a restaurant, bar, fitness center, and provides a continental breakfast. Guests appreciate the comfortable beds and friendly staff.
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Summary of reviews related to the '4 Star' categoryHotel Club La Serena holds a variety of impressions from its guests who shared their thoughts on its four-star rating, facilities and services. Some reviews affirm it meets four-star expectations, enjoying aspects like the delicious and complete breakfast, which has even been compared favorably to five-star standards. The location and views, particularly its proximity to the sea and landmarks, received much praise, making it perfect for rest and relaxation. The hotel is noted for its beautiful environment, safe and child-friendly pool and excellent service from friendly and attentive staff. The suite apartments are spacious and the rooms are clean and comfortable.
However, there are mixed feelings regarding its four-star status. Some guests felt the hotel did not live up to the expected standards, pointing out that the overall appearance and amenities might suggest otherwise. Concerns included a need for maintenance upgrades, rooms needing refreshing and cold temperatures in rooms. A few highlighted the hotel appears better in photos than in reality and mentioned a disconnect between the high prices and the services offered. The hotel is described by some as an adapted apartment building rather than a true four-star establishment. Despite these criticisms, the hotel's ambiance, breakfast, dinner and cleanliness were generally well-regarded, contributing to an overall positive experience for many guests.
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