Porta Hotel Antigua is a beautiful and historic property located in a prime location within walking distance to all the sights in Antigua. Guests rave about the comfortable and clean rooms with some offering stunning views of the nearby volcano or old ruins. The hotel's breakfast buffet receives high praises for its delicious food and exceptional service with many guests particularly enjoying the variety of fruit. The hotel's staff is exceptionally friendly and accommodating, providing outstanding service that is on par with five-star standards. The hotel's pool area is lovely with several pools, some of which are heated and perfect for swimming laps. Families with young children and dogs are welcome to take a dip in the pools. The hotel also offers an exceptional spa experience with a well-equipped gym and adjacent sauna and steam room. Overall, guests highly recommend the Porta Hotel Antigua for a wonderful stay in Antigua Guatemala.
Hotel Real Intercontinental Guatemala is an ideal hotel for business travellers, as it features modern and well-equipped meeting rooms, executive rooms and suites and a business centre, while also being ideal for families, couples and even solo travellers alike. Guests can enjoy the hotel's central location, spend moments of rejuvenation at the spa, explore its art gallery and make the most out of their stay at this vibrant city.
Summary of reviews
InterContinental Real Guatemala by IHG, is a top choice for travelers who want a conveniently located and luxurious accommodation. The hotel's excellent location is a highlight of guests' stay with easy access to many attractions, restaurants and shops. The breakfast is a standout feature with guests consistently raving about the tremendous variety and delicious food. The spacious and comfortable rooms are clean and quiet, providing a relaxing atmosphere for a good night's sleep. The staff receives high praise for their professional, attentive and exceptionally helpful service. The outdoor pool is heated and a great escape, although some guests note the lack of attention and slow service from the pool staff. The beds are incredibly comfortable, although some guests found them to be small. Overall, Hotel Real Intercontinental Guatemala provides a comfortable and clean option for travelers seeking luxury accommodation in Guatemala City.
Hotel Jungle Lodge Tikal offers a unique and memorable experience, boasting an exceptional location within Tikal National Park that allows guests to easily explore the ancient ruins and immerse themselves in the natural beauty of the jungle. The hotel’s prime positioning offers a serene atmosphere, allowing guests to enjoy the melodic sounds of the rainforest from their spacious, elegantly rustic rooms, which are well-maintained and provide modern comforts despite the rustic setting.
Guests frequently praise the cleanliness of the accommodations, emphasizing the immaculate state of the bungalows and rooms. The well-maintained grounds enhance the tranquil and picturesque setting, making it an ideal retreat for nature enthusiasts. Additionally, the accommodations are considered comfortable and thoughtfully designed to offer a soothing jungle experience, although some visitors note the absence of air conditioning and hot water.
The hotel staff receives high commendation for their friendliness, helpfulness, and professionalism. Their readiness to assist with special requests, such as tour bookings and late ticket arrangements, significantly enhances the guest experience. However, some variability in service efficiency, particularly in dining areas, is occasionally mentioned.
Dining options at the hotel have received mixed reviews, but they generally lean toward the positive. Many guests appreciate the quality of the food, highlighting specific dishes like the Florentine Omelette and Petenero breakfast. The jungle setting enhances the dining experience, allowing for meals amidst mesmerizing sights and sounds. However, the cost of meals and occasional unavailability of menu items are noted. The breakfast, paid separately, offers delightful options but sometimes lacks variety and experiences service delays during peak times.
The pool area is a refreshing retreat post-exploration, offering a tranquil spot to relax and enjoy the lush surroundings. Despite some maintenance issues noted, such as chipped flooring and milky water, the pool remains a favored feature for many visitors.
For families, Hotel Jungle Lodge Tikal provides a warm and welcoming environment, featuring spacious accommodations suitable for families, a game room, and a swimming pool, which are particularly popular among younger guests. The proximity to Tikal and the integration with nature through wildlife encounters and scenic views make it an excellent choice for families.
Overall, Hotel Jungle Lodge Tikal stands out as a superbly positioned and delightful destination that combines comfort, nature, and captivating experiences, making it a worthwhile choice for travelers eager to explore the wonders of Tikal.
The Grand Tikal Futura Hotel in Guatemala City is a luxurious and impressive 5-star hotel that promises to provide its guests with an experience of luxury in the heart of the city. The hotel boasts of enormous facilities that truly set it apart from the rest. Guests have praised the hotel's great location that is conveniently located within a shopping mall, just 5 minutes walk from Miraflores Mall and close to the airport. Breakfast offerings at the hotel have been described as excellent, amazing, varied and of great quality. Rooms are beautiful, spacious and clean with all necessary amenities. The hotel is also praised repeatedly for its cleanliness with guests calling it "very inviting and clean" and "impeccable condition". The exceptional service provided by the hotel staff is also highly appreciated by the guests, who have described them as warm, friendly and attentive, making their stay comfortable and enjoyable. The hotel also offers access to an incredible spa and a truly incredible pool, praised by many guests. Despite some minor setbacks, the Grand Tikal Futura Hotel remains a luxurious and highly recommended choice for a memorable stay in Guatemala City.
LATAM HOTEL Plaza Pradera Quetzaltenango is a highly recommended hotel for those looking for a central and accessible location in Quetzaltenango. The hotel boasts an excellent location, situated in a plaza and close to a shopping center, offering great accessibility to places of interest. The breakfast is impressive, delicious and abundant with high-quality options to satisfy every taste and many guests describe it as the best breakfast they had in Guatemala. The rooms are beautiful, modern, spacious and very clean with awesome and very comfortable mattresses, ensuring a restful sleep. The hotel's outstanding service and amiable personnel make it an excellent choice for visitors to Quetzaltenango. The pool is fantastic with a nice temperature and beautiful design and guests love the option of a heated rooftop pool and a smaller but still nice pool. Overall, travelers can expect a very clean and comfortable experience at LATAM HOTEL Plaza Pradera Quetzaltenango.
Wyndham Garden Guatemala City is highly praised for its location in Zone 10. Guests frequently commend its proximity to key points of interest, including the airport, dining options, shopping centers and entertainment venues. The area is described as safe, convenient and upscale, making it an ideal choice for both leisure and business travelers. The hotel's central position allows easy access to various attractions, providing comfort and practicality for visitors.
Breakfast at Wyndham Garden Guatemala City receives mixed reviews. Many guests appreciate the variety and quality of options, such as fresh fruits and freshly squeezed juices. The attentive service and early breakfast availability are also positives. However, some guests feel that the breakfast could be more varied with limited vegetarian and healthy options. Despite these critiques, the breakfast generally meets expectations.
Dinner experiences are generally positive with many guests praising the quality of the food, the spacious and clean dining area and the pleasant ambiance. The staff's attentiveness and willingness to assist, even after hours, are particularly appreciated. However, some guests noted limited menu options and occasional dissatisfaction with specific dishes. Room service ending at 6:30pm is another inconvenience mentioned by some.
The rooms at Wyndham Garden Guatemala City are frequently highlighted for their comfort, spaciousness and modern amenities. Guests often mention the clean rooms, comfortable beds and breathtaking views from higher floors. The décor is modern and aesthetic, contributing to an overall pleasant stay. A few guests, however, noted occasional noise and maintenance issues, but the majority found the rooms impressive and comfortable.
Cleanliness is a standout feature at Wyndham Garden Guatemala City with guests consistently highlighting the spotless and well-maintained rooms and common areas. The modern design and updated facilities further enhance the guest experience. Despite a few isolated concerns about specific areas, the general consensus affirms the hotel's commitment to cleanliness.
The hotel staff is frequently described as friendly, helpful and professional. Guests appreciate the staff's prompt service, bilingual abilities and warm demeanor. Though there are occasional mentions of slow service or less friendly interactions, the overall sentiment remains highly favorable, emphasizing the team's dedication to excellent customer service.
Wi-Fi at Wyndham Garden Guatemala City receives mixed reviews. Many guests find the Wi-Fi reliable and stable for basic internet use and business purposes. However, some guests experience slow or interrupted connections and find the free internet speed relatively low. Paid options for faster speeds are available but have not fully resolved speed complaints.
The spa, particularly the jacuzzi on the top floor, receives praise for providing a tranquil and relaxing atmosphere. Visitors appreciate the well-maintained facilities, although better communication about the roof spa amenities is suggested.
The gym generally meets guests' expectations, being well-equipped and clean. However, some guests find it small and note issues with outdated or broken equipment. Despite these drawbacks, the gym fulfills its purpose for travelers looking to maintain their fitness routines.
The pool and jacuzzi amenities receive mixed reviews. The rooftop jacuzzi is highlighted for its relaxation and views, but some guests are disappointed with the size and occasional maintenance issues. The ambiance is enhanced by a poolside house bar, although the pool itself is often mistaken for multiple smaller jacuzzis.
Parking is described as free and relatively secure but inconvenient due to its location across the street from the hotel. Guests appreciate the security and helpful parking staff but frequently mention the limited space and complicated access to the hotel rooms.
Wyndham Garden Guatemala City is regarded as family-friendly with spacious rooms, kitchenettes and a dedicated family area. Families appreciate the clean and comfortable environment, central location and good value for money. Special attention is given to accommodating families of various sizes, ensuring a pleasant experience for all guests.
Hotel Museo Spa Casa Santo Domingo is a charming and elegant 5-star hotel located in the heart of Antigua Guatemala. Visitors have praised its prime location, beautiful grounds and stunning views. Guests particularly enjoyed the hotel's unique blend of history and luxury, which creates an unrivaled atmosphere. The breakfast buffet receives significant praise for its delicious Guatemalan gastronomy treats with some guests even opting for room service. The restaurant, too, is widely appreciated for its excellent food and friendly staff. The rooms are spacious and luxurious, equipped with all the modern amenities for a comfortable stay. Moreover, the cleanliness of the hotel is noted as impeccable, making it a safe stay while accommodating visitors with exceptional service from the helpful and friendly staff. The spa, a standout feature of the hotel, is a peaceful and luxurious oasis, providing visitors with some of the best moments of relaxation in their lives. Overall, visitors consider Hotel Museo Spa Casa Santo Domingo to be a fantastic luxury hotel, offering a classically luxurious experience without being over-the-top or unreasonably priced.
Barceló Guatemala City is a luxurious and competitively priced hotel located near the airport in a beautiful and safe area. The breakfast is a standout feature with a variety of fresh and tasty options. The spacious rooms with balconies provide beautiful city views, comfort and an exceptionally quiet stay and the pool and spa offer great relaxation options. The hotel is impeccably clean and well-maintained and the friendly and professional staff provide exceptional service. The comfortable beds provide an excellent night's rest. The overall experience is exceptional and warrants high praise, making Barceló Guatemala City a top choice for those seeking luxury and comfort in Guatemala City. The only critique is that the food at the on-site restaurants may not always meet five-star standards.
Adriatika Hotel & Residence in Guatemala City is widely praised for its prime location in Zone 14, an upscale and tranquil area known for its safety and convenient access to local attractions and the airport. The serene surroundings and proximity to dining, shopping, and nightlife make it an attractive choice for both long-term and short visits. Guests are particularly impressed by the beautifully maintained hotel facilities and the exceptional service provided by the friendly and attentive staff.
The hotel offers a satisfying breakfast experience, with a focus on quality and variety, including omelet stations and fresh juices. While there may be some room for improvement in selection and service speed, the breakfast generally fulfills guest expectations. Dinner at the hotel receives positive reviews for its delicious offerings and great customer service, though some guests mention high prices and variability in service attentiveness.
Rooms at Adriatika Hotel & Residence are consistently praised for their spaciousness and modern amenities, making them ideal for extended stays. The accommodations resemble small apartments, often equipped with kitchen facilities, washers, and dryers. Impeccable cleanliness and excellent maintenance extend throughout the hotel, including common areas like the pool and gym. Comfort is further enhanced by the large and super comfortable beds and high-quality linens, contributing to a restful stay experience.
The hotel's staff is a standout aspect, noted for their friendliness and dedication to guest satisfaction. The attentive service, especially during special occasions and for families, adds to the overall hospitable environment. Families find the hotel particularly accommodating, with spacious suites and thoughtful service creating a homely atmosphere.
While some guests experience mixed results with the free WiFi, overall amenities like secure parking, a pleasant gym, and a serene pool area enhance the hotel experience. The pool, appreciated for its beauty and tranquility, is a favorite among families, despite its cooler temperature and limited operating hours.
Overall, Adriatika Hotel & Residence is viewed as a high-quality choice by guests, with a blend of comfort, cleanliness, and exemplary service that often reaches or exceeds five-star expectations. While there are minor areas for improvement, the hotel excels in creating a welcoming and satisfying environment for travelers.
Hotel Soleil La Antigua is a charming destination nestled in an ideal location, offering picturesque views of nearby volcanoes and a warm, cozy ambiance. The hotel's prime spot enhances its appeal, allowing guests to enjoy a 10-15 minute walk to the central market and other attractions, complete with family-friendly amenities and well-maintained gardens.
The breakfast experience at the hotel is another highlight, featuring a delicious and varied buffet that is particularly expansive on weekends. Guests laud the flavorful dishes and excellent service, though a few point out the need for slight improvements in the sweet area and better cost-value balance.
When it comes to accommodations, the hotel excels in providing spacious, clean and comfortable rooms. Many guests appreciated the elegant layout, especially the suites with cozy fireplaces and balconies. On-site amenities like the restaurant and shops contribute positively to the overall experience. Minor suggestions for improvement include adding air conditioning and better bathroom amenities.
Cleanliness at Hotel Soleil La Antigua is consistently praised with guests noting the immaculate conditions of both public areas and private rooms. The hotel’s commitment to exemplary hygiene standards and biosecurity protocols ensures a safe and comfortable stay, notwithstanding occasional issues with towels and bathroom maintenance.
A significant factor contributing to guest satisfaction is the exceptional staff. Their friendliness, helpfulness and proactive nature are frequently highlighted with special mentions of individuals such as Andrea at the reception. The restaurant staff is also recognized for their courteous service.
The pool area, featuring a heated semi-Olympic pool surrounded by manicured gardens, provides a tranquil retreat for guests. Despite some mixed reviews regarding pool cleanliness and the suggestion for extending pool hours, the overall pool and spa experience is valued for its relaxation potential.
Hotel Soleil La Antigua is particularly celebrated as a family-friendly destination. With numerous activities for children and attentive staff, it ensures a memorable stay for families. Comfortable beds further augment the experience with guests frequently highlighting their quality and size, contributing to restful nights.
In summary, Hotel Soleil La Antigua delivers a blend of comfort, elegance and scenic beauty, supported by excellent service and facilities. While there are minor areas for improvement, the overall experience is highly positive, making it a recommended choice for travelers to Antigua.
Hotel Real Plaza offers a pleasant retreat for guests seeking a balanced experience of tranquility and accessibility in a serene, garden-surrounded location. Its proximity to main attractions, coupled with a peaceful setting away from the city’s hustle, makes it an attractive option for visitors who value both relaxation and convenience. The hotel is noted for its inviting atmosphere, clean environment, and friendly service, making it particularly appealing for families.
The staff at Hotel Real Plaza are often praised for their friendliness and eagerness to help, contributing to a welcoming ambiance. Guests enjoy the beautiful, well-maintained grounds, including the pool area, which is a unique feature in the locality. The pool is generally well-received for its cleanliness and picturesque setting, despite occasional concerns about temperature and maintenance.
Conversely, breakfast reviews are mixed. While some appreciate the tasty, home-cooked quality and local flavors, others feel the offerings lack variety, and there is room for improvement in terms of menu flexibility and service hours.
Rooms are appreciated for their cleanliness and spaciousness, featuring charming decor, though some guests have mentioned minor issues such as limited storage and occasional noise. The grounds and rooms are commendably spotless, enhancing the overall pleasant experience, albeit some feedback points to infrequent room service and basic bathroom amenities.
Parking is another convenient offering, valued for its safety and accessibility. However, the smaller size of the facility may limit availability for multiple vehicles.
While noted as having potential, the hotel currently falls short of some four-star expectations with areas flagged for enhancement, particularly in WiFi reliability and bed comfort. Nonetheless, many guests find Hotel Real Plaza a delightful and reliable place to stay, with an environment conducive to relaxation and a caring staff that elevates the experience.
Hyatt Centric Guatemala City is a top-notch hotel located in a safe area with modern conveniences nearby. The hotel's rooftop offers stunning views of the city. Guests rave about the breakfast, describing it as excellent and complete with something for everyone's taste. The rooms are spacious, comfortable and luxurious with modern interiors and superb attention to detail. The hotel is also praised for its cleanliness, making it a perfect choice for travelers. The staff is accommodating and friendly, providing excellent customer service. The rooftop pool and bar offer beautiful views and great service. Overall, Hyatt Centric Guatemala City is a real 5-star experience with exceptional customer service and modern facilities in a great location.
Porta Hotel del Lago is a spectacular hotel located on the shores of Lake Atitlan, offering exceptional views of the lake and volcanos. The hotel's prime location near shopping and ferry docks also allows for a serene environment away from the town's noise. The buffet-style breakfast is highly praised for its variety and taste with guests recommending it despite not being included in all room rates. The dining experience receives mixed reviews, but guests enjoy the comfortable and clean rooms with some suggesting a renovation. The hotel is impeccably clean and the staff is attentive, friendly and accommodating. The pool is well-maintained, heated and surrounded by impressive gardens, making it a popular spot for families. Comfortable beds and exceptional facilities make Porta Hotel del Lago a luxurious five-star option. The hotel is perfect for a family-friendly, relaxing holiday or weekend getaway.
Hotel Casona del Lago in Flores, Guatemala offers a highly praised stay with its exceptional location, providing stunning views of Lake Petén Itzá and easy access to Flores Island. Visitors enjoy the beautiful, clean setting and the convenience of nearby shops and supermarkets, making it an ideal base for exploring the area. The hotel's proximity to the bridge and the lovely pool area with picturesque lake views add to its appeal.
The breakfast experience at the hotel is generally positive with variety and quality being frequently noted by guests. The delicious Guatemalan breakfast and the stunning views from the breakfast area enhance the dining experience. Though some reviews suggest more flavorful and diverse options, the accommodating staff and well-maintained facilities contribute to an enjoyable breakfast.
Dinner at the hotel's restaurant garners mixed reviews. While the food quality is praised as good to excellent, there are comments about limited menu options and repetitive offerings. Slow service is occasionally mentioned, but the cleanliness and service are appreciated overall.
Guests often commend the rooms for their cleanliness, comfort and spaciousness. Many rooms offer impressive lake views, modern amenities and efficient air conditioning. However, some feedback points to occasional maintenance issues, noise and dated fittings. The hotel’s commitment to cleanliness extends to the pool area, which is frequently highlighted as serene and inviting, perfect for relaxation with beautiful lake views.
The staff at Hotel Casona del Lago is described as friendly, helpful and attentive with excellent service being a recurring theme. The team’s willingness to assist with calls and tour arrangements is particularly appreciated, although some areas for improvement in reception proactivity and the overall welcoming atmosphere are noted.
The wifi service presents mixed experiences with some guests finding it reliable, while others report connectivity issues, particularly in rooms.
To sum up, Hotel Casona del Lago offers a pleasant and comfortable stay with its breathtaking location, clean and spacious facilities, friendly staff and enjoyable breakfast experience. Minor areas for improvement include enhancing maintenance and dinner variety, boosting wifi reliability and improving some aspects of customer service. Despite these small drawbacks, it remains a highly recommended option for travelers to the Flores region.