Porta Hotel Antigua is a beautiful and historic property located in a prime location within walking distance to all the sights in Antigua. Guests rave about the comfortable and clean rooms with some offering stunning views of the nearby volcano or old ruins. The hotel's breakfast buffet receives high praises for its delicious food and exceptional service with many guests particularly enjoying the variety of fruit. The hotel's staff is exceptionally friendly and accommodating, providing outstanding service that is on par with five-star standards. The hotel's pool area is lovely with several pools, some of which are heated and perfect for swimming laps. Families with young children and dogs are welcome to take a dip in the pools. The hotel also offers an exceptional spa experience with a well-equipped gym and adjacent sauna and steam room. Overall, guests highly recommend the Porta Hotel Antigua for a wonderful stay in Antigua Guatemala.
Hotel Real Intercontinental Guatemala is an ideal hotel for business travellers, as it features modern and well-equipped meeting rooms, executive rooms and suites and a business centre, while also being ideal for families, couples and even solo travellers alike. Guests can enjoy the hotel's central location, spend moments of rejuvenation at the spa, explore its art gallery and make the most out of their stay at this vibrant city.
Summary of reviews
InterContinental Real Guatemala by IHG, is a top choice for travelers who want a conveniently located and luxurious accommodation. The hotel's excellent location is a highlight of guests' stay with easy access to many attractions, restaurants and shops. The breakfast is a standout feature with guests consistently raving about the tremendous variety and delicious food. The spacious and comfortable rooms are clean and quiet, providing a relaxing atmosphere for a good night's sleep. The staff receives high praise for their professional, attentive and exceptionally helpful service. The outdoor pool is heated and a great escape, although some guests note the lack of attention and slow service from the pool staff. The beds are incredibly comfortable, although some guests found them to be small. Overall, Hotel Real Intercontinental Guatemala provides a comfortable and clean option for travelers seeking luxury accommodation in Guatemala City.
Hotel Museo Spa Casa Santo Domingo is a charming and elegant 5-star hotel located in the heart of Antigua Guatemala. Visitors have praised its prime location, beautiful grounds and stunning views. Guests particularly enjoyed the hotel's unique blend of history and luxury, which creates an unrivaled atmosphere. The breakfast buffet receives significant praise for its delicious Guatemalan gastronomy treats with some guests even opting for room service. The restaurant, too, is widely appreciated for its excellent food and friendly staff. The rooms are spacious and luxurious, equipped with all the modern amenities for a comfortable stay. Moreover, the cleanliness of the hotel is noted as impeccable, making it a safe stay while accommodating visitors with exceptional service from the helpful and friendly staff. The spa, a standout feature of the hotel, is a peaceful and luxurious oasis, providing visitors with some of the best moments of relaxation in their lives. Overall, visitors consider Hotel Museo Spa Casa Santo Domingo to be a fantastic luxury hotel, offering a classically luxurious experience without being over-the-top or unreasonably priced.
Hotel Atitlan, nestled on the serene shores of Lake Atitlán, charms visitors with its breathtaking location and classic old-world hacienda-style architecture. The hotel is surrounded by well-maintained gardens and vibrant parrots, creating a lush, natural retreat that is peaceful yet conveniently close to Panajachel. Guests marvel at the stunning views of Lake Atitlán and the surrounding volcanoes, best experienced from the pool, restaurant, or jacuzzi. The setting includes a private beach and a dock offering picturesque photo opportunities, making it an ideal location for a restful escape.
The hotel’s breakfast offerings receive high praise for their quality and variety, enhanced by stunning morning views and attentive staff, though some guests mention the high cost and limited options as drawbacks. Dinner experiences are highlighted by the exquisite Guatemalan specialties and enchanting surroundings, with some critiques about pricing and menu variety. Service generally receives positive feedback for professionalism and warmth, contributing significantly to guest satisfaction along with the elegantly maintained grounds.
Guests appreciate the spacious and tastefully decorated colonial-style rooms that offer spectacular views, though some mention issues with hard beds and dated furnishings. Cleanliness is maintained at a high standard across the property, reflecting the staff's diligent efforts, even as minor housekeeping issues occasionally arise. The heated saltwater pool and jacuzzi are standout features, providing a tranquil spot with majestic views, although some guests note the early closing time.
Families find Hotel Atitlan particularly welcoming, with ample activities for children and a child-friendly environment. The hotel's accommodations present a blend of comfort and luxury, leaving room for improvement in some areas to truly match five-star expectations. Despite occasional WiFi connectivity issues, the hotel’s serene ambiance and impressive amenities make it a recommended destination for those seeking an idyllic escape filled with natural beauty and luxurious touches.
Adriatika Hotel & Residence in Guatemala City is widely praised for its prime location in Zone 14, an upscale and tranquil area known for its safety and convenient access to local attractions and the airport. The serene surroundings and proximity to dining, shopping, and nightlife make it an attractive choice for both long-term and short visits. Guests are particularly impressed by the beautifully maintained hotel facilities and the exceptional service provided by the friendly and attentive staff.
The hotel offers a satisfying breakfast experience, with a focus on quality and variety, including omelet stations and fresh juices. While there may be some room for improvement in selection and service speed, the breakfast generally fulfills guest expectations. Dinner at the hotel receives positive reviews for its delicious offerings and great customer service, though some guests mention high prices and variability in service attentiveness.
Rooms at Adriatika Hotel & Residence are consistently praised for their spaciousness and modern amenities, making them ideal for extended stays. The accommodations resemble small apartments, often equipped with kitchen facilities, washers, and dryers. Impeccable cleanliness and excellent maintenance extend throughout the hotel, including common areas like the pool and gym. Comfort is further enhanced by the large and super comfortable beds and high-quality linens, contributing to a restful stay experience.
The hotel's staff is a standout aspect, noted for their friendliness and dedication to guest satisfaction. The attentive service, especially during special occasions and for families, adds to the overall hospitable environment. Families find the hotel particularly accommodating, with spacious suites and thoughtful service creating a homely atmosphere.
While some guests experience mixed results with the free WiFi, overall amenities like secure parking, a pleasant gym, and a serene pool area enhance the hotel experience. The pool, appreciated for its beauty and tranquility, is a favorite among families, despite its cooler temperature and limited operating hours.
Overall, Adriatika Hotel & Residence is viewed as a high-quality choice by guests, with a blend of comfort, cleanliness, and exemplary service that often reaches or exceeds five-star expectations. While there are minor areas for improvement, the hotel excels in creating a welcoming and satisfying environment for travelers.
Hyatt Centric Guatemala City is a top-notch hotel located in a safe area with modern conveniences nearby. The hotel's rooftop offers stunning views of the city. Guests rave about the breakfast, describing it as excellent and complete with something for everyone's taste. The rooms are spacious, comfortable and luxurious with modern interiors and superb attention to detail. The hotel is also praised for its cleanliness, making it a perfect choice for travelers. The staff is accommodating and friendly, providing excellent customer service. The rooftop pool and bar offer beautiful views and great service. Overall, Hyatt Centric Guatemala City is a real 5-star experience with exceptional customer service and modern facilities in a great location.
Porta Hotel del Lago is a spectacular hotel located on the shores of Lake Atitlan, offering exceptional views of the lake and volcanos. The hotel's prime location near shopping and ferry docks also allows for a serene environment away from the town's noise. The buffet-style breakfast is highly praised for its variety and taste with guests recommending it despite not being included in all room rates. The dining experience receives mixed reviews, but guests enjoy the comfortable and clean rooms with some suggesting a renovation. The hotel is impeccably clean and the staff is attentive, friendly and accommodating. The pool is well-maintained, heated and surrounded by impressive gardens, making it a popular spot for families. Comfortable beds and exceptional facilities make Porta Hotel del Lago a luxurious five-star option. The hotel is perfect for a family-friendly, relaxing holiday or weekend getaway.
Adra Hostel in Antigua, Guatemala receives overwhelmingly positive reviews for its exceptional combination of prime location, cleanliness and stylish amenities. Centrally situated, it offers easy access to the city's historical and cultural landmarks while maintaining a balance between bustling activity and tranquility due to its strategic placement on a quieter street. Guests frequently praise the hostel’s rooftop terrace, which provides beautiful views of nearby volcanoes.
The facilities are modern and well-maintained with an emphasis on cleanliness. Both rooms and bathrooms are immaculately kept, adding to the overall comfort of the stay. The hostel's stylish decoration and design are frequently highlighted, creating a luxurious ambiance not typically associated with hostel accommodations.
Breakfast at Adra Hostel is consistently applauded for its delicious, high-quality offerings, though some guests mention the portions could be more substantial. The on-site restaurant and bar also receive rave reviews for their delicious food, reasonable prices and fantastic ambiance, especially when enjoyed from the rooftop terrace. The events and live music hosted at the restaurant further enhance the dining experience.
The hostel's dormitory-style rooms are designed with comfort and privacy in mind, featuring cozy beds with privacy curtains and individual sockets. However, the triple-level bunk beds, while spacious, can be challenging for some guests to navigate. Despite minor drawbacks like noise and the absence of a communal kitchen, the hostel provides a restful and convenient lodging option.
Staff at Adra Hostel are frequently described as friendly, helpful and welcoming, contributing significantly to the positive guest experience. The customer service at the reception is particularly commendable.
WiFi at the hostel generally receives positive remarks for its speed and reliability in communal areas, though it can be less effective in rooms. The hostel also features amenities like morning yoga sessions and offers various wellness activities, adding to its upscale vibe.
Overall, Adra Hostel stands out as a top-notch accommodation option in Antigua, praised for its impeccable design, exceptional cleanliness, friendly staff and strategic location. It offers a luxurious yet comfortable stay, making it a highly recommended choice for travelers.
Casona del Conquistador is a charming and tranquil retreat located slightly outside the bustling center of Antigua. Guests appreciate its serene atmosphere, as well as its proximity to the main square and historic center, accessible with a 15 to 30-minute walk. The location, characterized by quiet streets and safety, makes it ideal for those seeking a restful stay. The beautiful property is consistent with its online photos and its closeness to local stores and convenient Uber access further enhances the experience.
The rooms at Casona del Conquistador are celebrated for their spaciousness and stunning decor, evoking a sense of grandeur akin to staying in a castle. Many are large, featuring ample space, luxurious bathrooms and even walk-in wardrobes. Cleanliness is a consistent highlight, contributing to a cozy and inviting atmosphere. The rooms are well-equipped with essential amenities, ensuring a hassle-free stay. While most rooms receive high praise, a few, like room 101 and the Pacaya room, have minor issues such as smaller size or less comfortable beds. The occasional lack of hot water and complexities with keys were also mentioned but did not significantly detract from the overall positive experiences.
The cleanliness of Casona del Conquistador stands out with guests frequently applauding the immaculate state of both rooms and common areas. Despite minor concerns like a musty smell from thin blankets and stained furniture, the general upkeep and cleanliness receive commendations, making for a comfortable environment.
The staff at Casona del Conquistador are frequently praised for their dedication and friendliness. Guests appreciate the personalized attention and instant responses to their needs, noting the team's helpfulness and kindness. Although there are occasional reports of communication issues and non-responsiveness, the overall impression of the staff is positive with many guests feeling well-attended and valued.
WiFi service at Casona del Conquistador receives mixed reviews. While some guests report reliable and good internet service, many experience poor signal strength, frequent disconnections and extended periods of unavailability. The need for significant improvement in WiFi consistency and support is evident.
Free parking is a valued amenity, appreciated for the convenience it offers, although occasional issues with spot assignments and limited availability are noted. The narrowness of the garage may require some guests to park on the street, but overall, the availability of free parking is a positive feature.
The beds at Casona del Conquistador are generally well-regarded for their comfort and high-quality linens and pillows. Some guests, however, note noise issues related to creaking sounds and beds on wheels. Addressing these concerns could further enhance the sleep experience.
In summary, Casona del Conquistador offers a peaceful and beautifully decorated retreat with spacious rooms, a friendly staff and convenient amenities. While minor areas for improvement exist, the overall guest experience remains highly positive.