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4-Star Hotels with Swimming Pool in Guatemala
83 HOTELS IN GUATEMALARanking can be influenced by the commissions we receive.
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Summary of reviews
Meson Panza Verde is a stunning boutique hotel with a unique and enchanting location. It is within easy walking distance of all the main sites and restaurants in Antigua and offers beautiful views of the city from the rooftop patio. The hotel staff is exceptional and the restaurant is nothing short of exceptional with many guests experiencing their culinary highlight during their stay. The rooms are spacious, unique and elegantly designed with each room having its own charm. The hotel is exceptionally clean and the housekeeping staff is efficient and thorough. The staff is consistently praised by guests with many describing them as caring, service-oriented and friendly. Meson Panza Verde is an ideal place for romantic celebrations or to relax and share with your loved one. Overall, this stunning hotel is perfect for a luxurious and memorable stay in the heart of Antigua.
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Pool
4 Star
Luxury
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Summary of reviews
Posada del Angel is a charming and beautifully remodeled historical hotel located in the heart of Antigua, Guatemala. The hotel's location is perfect for exploring the city with the Central Plaza just a short walk away. Guests rave about the delicious breakfast served on the rooftop terrace with a stunning view of Agua volcano. The rooms are spacious, immaculate and beautifully decorated with cozy amenities and colorful designs. The staff is incredibly accommodating, friendly and attentive, providing outstanding customer service. The hotel is known for its impeccable cleanliness and overall charm, making it a great choice for a quiet retreat or a romantic getaway. Overall, Posada del Angel provides a unique and fantastic experience for guests, creating memories that will last a lifetime.
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Pool
Heated Pool
Outdoor Pool
4 Star
Honeymoon
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Summary of reviews
Hotel Real Plaza offers a pleasant retreat for guests seeking a balanced experience of tranquility and accessibility in a serene, garden-surrounded location. Its proximity to main attractions, coupled with a peaceful setting away from the city’s hustle, makes it an attractive option for visitors who value both relaxation and convenience. The hotel is noted for its inviting atmosphere, clean environment, and friendly service, making it particularly appealing for families.
The staff at Hotel Real Plaza are often praised for their friendliness and eagerness to help, contributing to a welcoming ambiance. Guests enjoy the beautiful, well-maintained grounds, including the pool area, which is a unique feature in the locality. The pool is generally well-received for its cleanliness and picturesque setting, despite occasional concerns about temperature and maintenance.
Conversely, breakfast reviews are mixed. While some appreciate the tasty, home-cooked quality and local flavors, others feel the offerings lack variety, and there is room for improvement in terms of menu flexibility and service hours.
Rooms are appreciated for their cleanliness and spaciousness, featuring charming decor, though some guests have mentioned minor issues such as limited storage and occasional noise. The grounds and rooms are commendably spotless, enhancing the overall pleasant experience, albeit some feedback points to infrequent room service and basic bathroom amenities.
Parking is another convenient offering, valued for its safety and accessibility. However, the smaller size of the facility may limit availability for multiple vehicles.
While noted as having potential, the hotel currently falls short of some four-star expectations with areas flagged for enhancement, particularly in WiFi reliability and bed comfort. Nonetheless, many guests find Hotel Real Plaza a delightful and reliable place to stay, with an environment conducive to relaxation and a caring staff that elevates the experience.
The staff at Hotel Real Plaza are often praised for their friendliness and eagerness to help, contributing to a welcoming ambiance. Guests enjoy the beautiful, well-maintained grounds, including the pool area, which is a unique feature in the locality. The pool is generally well-received for its cleanliness and picturesque setting, despite occasional concerns about temperature and maintenance.
Conversely, breakfast reviews are mixed. While some appreciate the tasty, home-cooked quality and local flavors, others feel the offerings lack variety, and there is room for improvement in terms of menu flexibility and service hours.
Rooms are appreciated for their cleanliness and spaciousness, featuring charming decor, though some guests have mentioned minor issues such as limited storage and occasional noise. The grounds and rooms are commendably spotless, enhancing the overall pleasant experience, albeit some feedback points to infrequent room service and basic bathroom amenities.
Parking is another convenient offering, valued for its safety and accessibility. However, the smaller size of the facility may limit availability for multiple vehicles.
While noted as having potential, the hotel currently falls short of some four-star expectations with areas flagged for enhancement, particularly in WiFi reliability and bed comfort. Nonetheless, many guests find Hotel Real Plaza a delightful and reliable place to stay, with an environment conducive to relaxation and a caring staff that elevates the experience.
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4 Star
Pool
Children's Pool
Outdoor Pool
Honeymoon
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Pool
Heated Pool
Indoor Pool
4 Star
Spa
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Categories
Pool
Outdoor Pool
4 Star
Spa
$
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Categories
Pool
Indoor Pool
4 Star
Boutique-Style
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Summary of reviews
Villa Maya is a distinctive destination that blends the serene beauty of nature with exceptional hospitality, offering guests an unforgettable escape. Nestled within a stunning ecoreserve, the location boasts breathtaking views of lagoons and lush jungles, providing an ideal sanctuary for relaxation and connection with nature. The resort’s proximity to attractions such as Tikal enriches the adventurous aspect of one's stay, while the tranquil surroundings ensure a peaceful retreat away from city life.
Guests consistently commend the outstanding breakfast experience, with a rich variety of delicious options set against the picturesque backdrop of a lake. Dining at Villa Maya is similarly praised for its ambiance and local flavors, with many enjoying the delicious offerings. Despite some feedback on pricing and menu limitations, the overall dining experience remains a culinary delight.
The accommodations are celebrated for their spacious, clean, and beautifully decorated rooms, complete with balconies offering stunning views. The serene setting, complemented by meticulous upkeep and modern comforts, enhances the guest experience. The hotel's exceptional cleanliness extends across the property, from the lush landscaping to the well-maintained pool areas.
The staff at Villa Maya consistently receives high praise for their friendly, professional, and attentive service, contributing significantly to the warmth and comfort of guests’ stays. The presence of a helpful and accommodating team is a defining feature of the hospitality provided.
Outdoor enthusiasts particularly appreciate the exquisite pools and trails, surrounded by the sounds of nature and wildlife, providing a refreshing and tranquil environment. Families find Villa Maya to be an ideal retreat, offering safe and engaging settings for children while parents relax amid nature’s splendor.
Though the WiFi service is sometimes inconsistent, particularly in remote areas, many guests enjoy good connectivity in communal spaces. The beds, while generally comfortable and supportive, have room for improvement in terms of mattress softness and pillow quality.
Overall, Villa Maya stands out as a remarkable four-star establishment, seamlessly integrating luxury, comfort, and nature. The romantic ambiance, fantastic amenities, and memorable excursions make it highly recommended for travelers seeking a tranquil and immersive experience in the heart of nature.
Guests consistently commend the outstanding breakfast experience, with a rich variety of delicious options set against the picturesque backdrop of a lake. Dining at Villa Maya is similarly praised for its ambiance and local flavors, with many enjoying the delicious offerings. Despite some feedback on pricing and menu limitations, the overall dining experience remains a culinary delight.
The accommodations are celebrated for their spacious, clean, and beautifully decorated rooms, complete with balconies offering stunning views. The serene setting, complemented by meticulous upkeep and modern comforts, enhances the guest experience. The hotel's exceptional cleanliness extends across the property, from the lush landscaping to the well-maintained pool areas.
The staff at Villa Maya consistently receives high praise for their friendly, professional, and attentive service, contributing significantly to the warmth and comfort of guests’ stays. The presence of a helpful and accommodating team is a defining feature of the hospitality provided.
Outdoor enthusiasts particularly appreciate the exquisite pools and trails, surrounded by the sounds of nature and wildlife, providing a refreshing and tranquil environment. Families find Villa Maya to be an ideal retreat, offering safe and engaging settings for children while parents relax amid nature’s splendor.
Though the WiFi service is sometimes inconsistent, particularly in remote areas, many guests enjoy good connectivity in communal spaces. The beds, while generally comfortable and supportive, have room for improvement in terms of mattress softness and pillow quality.
Overall, Villa Maya stands out as a remarkable four-star establishment, seamlessly integrating luxury, comfort, and nature. The romantic ambiance, fantastic amenities, and memorable excursions make it highly recommended for travelers seeking a tranquil and immersive experience in the heart of nature.
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4 Star
Pool
Children's Pool
Outdoor Pool
Family
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Summary of reviews
Villa Caribe is a highly regarded hotel in Livingston, lauded for its prime location and scenic beauty. Strategically positioned on the Guatemalan Caribbean shores, the hotel offers breathtaking views of both the Caribbean Sea and Rio Dulce estuary, making it a favorite among travelers seeking a peaceful yet conveniently connected retreat. The property's proximity to the town's heart and crucial amenities, coupled with its own private dock, allows guests easy access to boat excursions and local attractions.
Guests appreciate the spacious and clean accommodations, complete with balconies offering stunning ocean or landscape views. The rooms, although basic, are comfortable and well-equipped, providing essential amenities like air conditioning. Cleanliness is a standout feature, as the hotel maintains high standards despite its age. The property also features a large, clean pool that guests frequently enjoy, complemented by a tranquil environment and spurred on by the warm, friendly service from the staff.
The dining experience at Villa Caribe receives praise for its quality, with meals often enjoyed against a backdrop of picturesque ocean views. The breakfast, in particular, stands out for its diverse offerings, though some guests suggest the dinner menu could benefit from greater variety. The staff is recognized for their friendliness and attentiveness, making visitors feel welcomed and well-cared-for throughout their stay. This atmosphere of warmth extends beyond the dining room, with guests consistently highlighting the youthful, energetic nature of the staff as a key component of the hotel's charm.
Villa Caribe's private beach offers an exclusive and tranquil environment, though some guests seek external beaches for a more pristine experience. However, the hotel's well-maintained pool and inviting private beach remain significant draws for many. Some variability in Wi-Fi connectivity and the firm nature of the beds are noted, but these minor issues do little to tarnish the overall positive experience.
The combination of its stunning setting, dedicated service, and inviting amenities makes Villa Caribe a standout choice for those seeking a picturesque and restful getaway in Livingston.
Guests appreciate the spacious and clean accommodations, complete with balconies offering stunning ocean or landscape views. The rooms, although basic, are comfortable and well-equipped, providing essential amenities like air conditioning. Cleanliness is a standout feature, as the hotel maintains high standards despite its age. The property also features a large, clean pool that guests frequently enjoy, complemented by a tranquil environment and spurred on by the warm, friendly service from the staff.
The dining experience at Villa Caribe receives praise for its quality, with meals often enjoyed against a backdrop of picturesque ocean views. The breakfast, in particular, stands out for its diverse offerings, though some guests suggest the dinner menu could benefit from greater variety. The staff is recognized for their friendliness and attentiveness, making visitors feel welcomed and well-cared-for throughout their stay. This atmosphere of warmth extends beyond the dining room, with guests consistently highlighting the youthful, energetic nature of the staff as a key component of the hotel's charm.
Villa Caribe's private beach offers an exclusive and tranquil environment, though some guests seek external beaches for a more pristine experience. However, the hotel's well-maintained pool and inviting private beach remain significant draws for many. Some variability in Wi-Fi connectivity and the firm nature of the beds are noted, but these minor issues do little to tarnish the overall positive experience.
The combination of its stunning setting, dedicated service, and inviting amenities makes Villa Caribe a standout choice for those seeking a picturesque and restful getaway in Livingston.
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Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
4 Star
Beach
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Summary of reviews
Holiday Inn Guatemala by IHG, is a great choice for travelers looking for a convenient and comfortable stay in Guatemala City. The hotel's excellent location near the airport, restaurants and shopping centers has received high praise from guests. The breakfast buffet is also a highlight with delicious and satisfying options catering to all tastes. The rooms are clean, modern and spacious with comfortable beds and excellent housekeeping services. The staff are friendly, attentive and go above and beyond to meet guests' needs. While the pool has received mixed reviews, the lovely pool area and other facilities such as the gym have been praised by many. The parking garage is convenient, although maneuvering can be complicated. Overall, Holiday Inn Guatemala provides guests with an exceptional stay with the cleanliness, comfort and service being strongly recommended.
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Pool
Rooftop Pool
Outdoor Pool
4 Star
Family
$
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Summary of reviews
LATAM HOTEL Plaza Pradera Quetzaltenango is a highly recommended hotel for those looking for a central and accessible location in Quetzaltenango. The hotel boasts an excellent location, situated in a plaza and close to a shopping center, offering great accessibility to places of interest. The breakfast is impressive, delicious and abundant with high-quality options to satisfy every taste and many guests describe it as the best breakfast they had in Guatemala. The rooms are beautiful, modern, spacious and very clean with awesome and very comfortable mattresses, ensuring a restful sleep. The hotel's outstanding service and amiable personnel make it an excellent choice for visitors to Quetzaltenango. The pool is fantastic with a nice temperature and beautiful design and guests love the option of a heated rooftop pool and a smaller but still nice pool. Overall, travelers can expect a very clean and comfortable experience at LATAM HOTEL Plaza Pradera Quetzaltenango.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
4 Star
Family
$
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Pool
Infinity Pool
Outdoor Pool
4 Star
Honeymoon
$
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Pool
Indoor Pool
Outdoor Pool
4 Star
Honeymoon
$
Info
Summary of reviews
Hotel Posada de Don Rodrigo Panajachel receives acclaim for its idyllic location by Lake Atitlan, offering guests stunning views of the lake and volcanoes. Conveniently situated at the end of Santander Street, the hotel provides easy access to Panajachel’s attractions, including shopping, dining, and local markets, making it an excellent base for exploration. Guests appreciate the serene gardens, complete with hammocks and a swimming pool, enhancing the tranquil atmosphere.
The hotel's breakfast garners largely positive reviews for its delightful cuisine, with fresh coffee and traditional marimba music on Sundays adding a cultural touch. Although breakfast is not usually included in the room rate, guests note the accommodating early breakfast requests. The hotel’s dinner service is equally praised for its fresh and flavorful dishes, with the restaurant’s ambiance and scenic views elevating the dining experience.
The rooms offer a mixed experience; those with lake views are particularly favored for their spaciousness and beautiful vistas. Guests appreciate the cleanliness, traditional furnishings, and comfortable bathrooms, though some rooms could benefit from updates. The hotel staff is celebrated for their exceptional service, with their friendliness and attentiveness enhancing the overall guest experience.
The cleanliness of the hotel is consistently commended, from the well-maintained gardens to the inviting rooms. Guests appreciate the secure environment, the friendly staff, and the attractive premises, contributing to an overall peaceful stay. The pool area is highlighted as a popular feature, especially for families, with its water slide and heated option adding enjoyment.
While the rooms are spacious, some guests feel the beds are firmer than preferred and suggest improvements in mattress softness and bed size. Despite this, the hotel's charm, excellent service, and stunning location make it a popular choice for visitors seeking a picturesque getaway in Panajachel.
The hotel's breakfast garners largely positive reviews for its delightful cuisine, with fresh coffee and traditional marimba music on Sundays adding a cultural touch. Although breakfast is not usually included in the room rate, guests note the accommodating early breakfast requests. The hotel’s dinner service is equally praised for its fresh and flavorful dishes, with the restaurant’s ambiance and scenic views elevating the dining experience.
The rooms offer a mixed experience; those with lake views are particularly favored for their spaciousness and beautiful vistas. Guests appreciate the cleanliness, traditional furnishings, and comfortable bathrooms, though some rooms could benefit from updates. The hotel staff is celebrated for their exceptional service, with their friendliness and attentiveness enhancing the overall guest experience.
The cleanliness of the hotel is consistently commended, from the well-maintained gardens to the inviting rooms. Guests appreciate the secure environment, the friendly staff, and the attractive premises, contributing to an overall peaceful stay. The pool area is highlighted as a popular feature, especially for families, with its water slide and heated option adding enjoyment.
While the rooms are spacious, some guests feel the beds are firmer than preferred and suggest improvements in mattress softness and bed size. Despite this, the hotel's charm, excellent service, and stunning location make it a popular choice for visitors seeking a picturesque getaway in Panajachel.
Categories
Pool
Outdoor Pool
4 Star
Spa
$
Info
Summary of reviews
The Conquistador Hotel & Conference Center in Guatemala City garners positive feedback as a prime choice for visitors due to its strategic location in the financial district. Its proximity to vibrant areas, key public offices, commercial zones and the airport make it convenient for both business and leisure travelers. Guests also appreciate the excellent access to public transportation and secure parking.
The breakfast at the hotel is generally praised for its quality, variety and friendly service. Despite some dissatisfaction regarding the cost not being included in the room rates, the overall sentiment leans towards a satisfactory breakfast experience. Dinner, while commended for the food quality and service, suffers from limited menu options and high prices.
Accommodations are noted for their spacious, comfortable and clean rooms, although there is a consensus on the need for modernization due to outdated furniture and occasional maintenance issues. Cleanliness is generally acknowledged, despite minor concerns about the condition of carpets and occasional lapses in room cleanliness.
The staff are a highlight for many, described as friendly, helpful and professional, particularly in the housekeeping and front desk areas. However, some inconsistencies in reception and check-in service are noted, suggesting room for improvement.
Wi-Fi service encounters mixed reviews with many guests citing poor and unreliable connections, particularly for business needs. The gym, on the other hand, receives commendations for its quality and supportive staff, albeit with some concerns about cleanliness and limited access at times.
Parking facilities are highly regarded, providing ample, secure and convenient spaces for guests. The hotel also positions itself as family-friendly, offering a welcoming environment and additional bedding for children, making it a suitable option for family getaways.
The beds receive favorable reviews for their comfort and cleanliness, contributing to a restful stay. Many guests perceive the hotel as providing a classic four-star experience, especially for business travelers, despite some sentiments of downgraded luxury. It maintains a positive and luxurious atmosphere with high standards of professionalism and amenities suited for both business and leisure travelers.
Overall, the Conquistador Hotel & Conference Center offers a reliable and enjoyable stay with its excellent location, comfortable accommodations and attentive service, making it a preferred choice for numerous visitors to Guatemala City.
The breakfast at the hotel is generally praised for its quality, variety and friendly service. Despite some dissatisfaction regarding the cost not being included in the room rates, the overall sentiment leans towards a satisfactory breakfast experience. Dinner, while commended for the food quality and service, suffers from limited menu options and high prices.
Accommodations are noted for their spacious, comfortable and clean rooms, although there is a consensus on the need for modernization due to outdated furniture and occasional maintenance issues. Cleanliness is generally acknowledged, despite minor concerns about the condition of carpets and occasional lapses in room cleanliness.
The staff are a highlight for many, described as friendly, helpful and professional, particularly in the housekeeping and front desk areas. However, some inconsistencies in reception and check-in service are noted, suggesting room for improvement.
Wi-Fi service encounters mixed reviews with many guests citing poor and unreliable connections, particularly for business needs. The gym, on the other hand, receives commendations for its quality and supportive staff, albeit with some concerns about cleanliness and limited access at times.
Parking facilities are highly regarded, providing ample, secure and convenient spaces for guests. The hotel also positions itself as family-friendly, offering a welcoming environment and additional bedding for children, making it a suitable option for family getaways.
The beds receive favorable reviews for their comfort and cleanliness, contributing to a restful stay. Many guests perceive the hotel as providing a classic four-star experience, especially for business travelers, despite some sentiments of downgraded luxury. It maintains a positive and luxurious atmosphere with high standards of professionalism and amenities suited for both business and leisure travelers.
Overall, the Conquistador Hotel & Conference Center offers a reliable and enjoyable stay with its excellent location, comfortable accommodations and attentive service, making it a preferred choice for numerous visitors to Guatemala City.
Categories
4 Star
Pool
Outdoor Pool
Family
$
Info
Categories
Pool
Outdoor Pool
4 Star
Family
$
Info
Categories
Pool
Children's Pool
Outdoor Pool
4 Star
Spa
$
Info
Summary of reviews
Hotel Pensión Bonifaz in Quetzaltenango, Guatemala, garners positive reviews largely due to its exceptional central location and charming historical architecture. Situated in the heart of the city and facing the Plaza, this hotel offers easy access to local attractions, shopping, and dining options, making it an ideal base for exploring Xela. The historical building is well-maintained, providing a traditional yet comfortable atmosphere that is complemented by a quiet environment, offering a peaceful retreat amidst the bustling city.
The hotel is praised for its spacious and clean rooms, featuring king-sized beds that many guests find comfortable and conducive to a restful night's sleep. Despite some occasional criticisms regarding room amenities, such as air conditioning and fireplaces, the overall cleanliness and comfort of the accommodations are frequently highlighted. The cleanliness extends beyond the bedrooms, with praise for the overall spotless condition of the hotel facilities.
Guests consistently commend the exceptional customer service, emphasizing the friendliness and professionalism of the staff who are attentive and helpful throughout the stay. The excellent breakfast and dining experience are enhanced by the staff's efficiency and welcoming demeanor, though some guests suggest that the breakfast variety could be improved to match the hotel's standards.
Parking is another of the hotel’s strengths, providing a secure and convenient solution for guests. The enclosed nature of the parking area offers peace of mind, adding an extra layer of convenience to the hotel's favorable location. The secure parking, combined with the late checkout options, contributes to a flexible and comfortable experience for travelers.
Overall, Hotel Pensión Bonifaz stands out as a comfortable and enjoyable place to stay in Xela, attracting guests with its superb location, historic charm, clean and spacious accommodations, and outstanding customer service. While there are minor areas for improvement, particularly regarding breakfast variety and certain room amenities, the general sentiment is highly positive, reflecting a memorable and satisfactory experience for most visitors.
The hotel is praised for its spacious and clean rooms, featuring king-sized beds that many guests find comfortable and conducive to a restful night's sleep. Despite some occasional criticisms regarding room amenities, such as air conditioning and fireplaces, the overall cleanliness and comfort of the accommodations are frequently highlighted. The cleanliness extends beyond the bedrooms, with praise for the overall spotless condition of the hotel facilities.
Guests consistently commend the exceptional customer service, emphasizing the friendliness and professionalism of the staff who are attentive and helpful throughout the stay. The excellent breakfast and dining experience are enhanced by the staff's efficiency and welcoming demeanor, though some guests suggest that the breakfast variety could be improved to match the hotel's standards.
Parking is another of the hotel’s strengths, providing a secure and convenient solution for guests. The enclosed nature of the parking area offers peace of mind, adding an extra layer of convenience to the hotel's favorable location. The secure parking, combined with the late checkout options, contributes to a flexible and comfortable experience for travelers.
Overall, Hotel Pensión Bonifaz stands out as a comfortable and enjoyable place to stay in Xela, attracting guests with its superb location, historic charm, clean and spacious accommodations, and outstanding customer service. While there are minor areas for improvement, particularly regarding breakfast variety and certain room amenities, the general sentiment is highly positive, reflecting a memorable and satisfactory experience for most visitors.
Categories
Pool
Indoor Pool
4 Star
Family
$
Info
Summary of reviews
Hotel Casona del Lago in Flores, Guatemala offers a highly praised stay with its exceptional location, providing stunning views of Lake Petén Itzá and easy access to Flores Island. Visitors enjoy the beautiful, clean setting and the convenience of nearby shops and supermarkets, making it an ideal base for exploring the area. The hotel's proximity to the bridge and the lovely pool area with picturesque lake views add to its appeal.
The breakfast experience at the hotel is generally positive with variety and quality being frequently noted by guests. The delicious Guatemalan breakfast and the stunning views from the breakfast area enhance the dining experience. Though some reviews suggest more flavorful and diverse options, the accommodating staff and well-maintained facilities contribute to an enjoyable breakfast.
Dinner at the hotel's restaurant garners mixed reviews. While the food quality is praised as good to excellent, there are comments about limited menu options and repetitive offerings. Slow service is occasionally mentioned, but the cleanliness and service are appreciated overall.
Guests often commend the rooms for their cleanliness, comfort and spaciousness. Many rooms offer impressive lake views, modern amenities and efficient air conditioning. However, some feedback points to occasional maintenance issues, noise and dated fittings. The hotel’s commitment to cleanliness extends to the pool area, which is frequently highlighted as serene and inviting, perfect for relaxation with beautiful lake views.
The staff at Hotel Casona del Lago is described as friendly, helpful and attentive with excellent service being a recurring theme. The team’s willingness to assist with calls and tour arrangements is particularly appreciated, although some areas for improvement in reception proactivity and the overall welcoming atmosphere are noted.
The wifi service presents mixed experiences with some guests finding it reliable, while others report connectivity issues, particularly in rooms.
To sum up, Hotel Casona del Lago offers a pleasant and comfortable stay with its breathtaking location, clean and spacious facilities, friendly staff and enjoyable breakfast experience. Minor areas for improvement include enhancing maintenance and dinner variety, boosting wifi reliability and improving some aspects of customer service. Despite these small drawbacks, it remains a highly recommended option for travelers to the Flores region.
The breakfast experience at the hotel is generally positive with variety and quality being frequently noted by guests. The delicious Guatemalan breakfast and the stunning views from the breakfast area enhance the dining experience. Though some reviews suggest more flavorful and diverse options, the accommodating staff and well-maintained facilities contribute to an enjoyable breakfast.
Dinner at the hotel's restaurant garners mixed reviews. While the food quality is praised as good to excellent, there are comments about limited menu options and repetitive offerings. Slow service is occasionally mentioned, but the cleanliness and service are appreciated overall.
Guests often commend the rooms for their cleanliness, comfort and spaciousness. Many rooms offer impressive lake views, modern amenities and efficient air conditioning. However, some feedback points to occasional maintenance issues, noise and dated fittings. The hotel’s commitment to cleanliness extends to the pool area, which is frequently highlighted as serene and inviting, perfect for relaxation with beautiful lake views.
The staff at Hotel Casona del Lago is described as friendly, helpful and attentive with excellent service being a recurring theme. The team’s willingness to assist with calls and tour arrangements is particularly appreciated, although some areas for improvement in reception proactivity and the overall welcoming atmosphere are noted.
The wifi service presents mixed experiences with some guests finding it reliable, while others report connectivity issues, particularly in rooms.
To sum up, Hotel Casona del Lago offers a pleasant and comfortable stay with its breathtaking location, clean and spacious facilities, friendly staff and enjoyable breakfast experience. Minor areas for improvement include enhancing maintenance and dinner variety, boosting wifi reliability and improving some aspects of customer service. Despite these small drawbacks, it remains a highly recommended option for travelers to the Flores region.
Categories
Pool
Outdoor Pool
4 Star
Family
$
Info
Categories
Pool
Children's Pool
Outdoor Pool
4 Star
Parking
Categories
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