Best Western Hôtel De La Cité & Spa
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Summary of reviewsThe Best Western Hôtel De La Cité & Spa, conveniently located near the medieval city of Guérande, is highly regarded for its ideal position, blending accessibility with tranquility. Guests enjoy easy access to local attractions and the historic city center within a short walk or drive. The hotel's peaceful environment, despite being on the city outskirts, complements its strategic location.
Breakfast at the hotel is frequently highlighted for its variety, quality and delicious offerings, including freshly squeezed orange juice and traditional pastries. Although minor concerns about limited choices and organizational issues were noted, most guests found the breakfast experience highly satisfactory.
The rooms are consistently praised for their spaciousness, cleanliness and comfort. The modern and well-maintained accommodations, coupled with comfortable bedding, make for a pleasant stay. Family rooms, in particular, stand out for their generous size and amenities. Despite minor issues such as the lack of in-room fridges and kettles, the overall comfort and quiet environment significantly enhance guests' experiences.
Cleanliness throughout the hotel, including the spa and common areas, receives positive feedback. The diligent staff contribute to the hotel's spotless condition, though some specific areas like bathroom hygiene could use improvement.
The staff at Best Western Hôtel De La Cité & Spa are frequently commended for their friendliness, professionalism and willingness to help, creating a welcoming atmosphere. Despite occasional lapses in reception staff's friendliness, the overall sentiment towards the staff remains highly positive.
The spa facilities are a noteworthy feature of the hotel, offering a relaxing and high-quality experience with amenities like a heated outdoor pool, sauna and steam room. Guests appreciate the exclusive and well-maintained spa atmosphere, despite occasional inaccessibility of certain facilities.
Although the gym's condition and equipment could be improved and WiFi connectivity issues are noted, these concerns are outweighed by the hotel's other positive features. The large, heated outdoor pool and convenient parking options, including electric vehicle charging stations, add to the hotel's overall appeal.
Family-friendly amenities, including spacious rooms and a children's play area, make it an ideal destination for family vacations. Comfortable beds and bedding further enhance the guest experience with only minor issues reported regarding the suitability of sofa beds and occasional variability in bedding comfort.
Overall, the Best Western Hôtel De La Cité & Spa offers a well-rounded and pleasant stay, blending comfort, quality service and a strategic location that caters to a variety of traveler needs.
Categories
Breakfast at the hotel is frequently highlighted for its variety, quality and delicious offerings, including freshly squeezed orange juice and traditional pastries. Although minor concerns about limited choices and organizational issues were noted, most guests found the breakfast experience highly satisfactory.
The rooms are consistently praised for their spaciousness, cleanliness and comfort. The modern and well-maintained accommodations, coupled with comfortable bedding, make for a pleasant stay. Family rooms, in particular, stand out for their generous size and amenities. Despite minor issues such as the lack of in-room fridges and kettles, the overall comfort and quiet environment significantly enhance guests' experiences.
Cleanliness throughout the hotel, including the spa and common areas, receives positive feedback. The diligent staff contribute to the hotel's spotless condition, though some specific areas like bathroom hygiene could use improvement.
The staff at Best Western Hôtel De La Cité & Spa are frequently commended for their friendliness, professionalism and willingness to help, creating a welcoming atmosphere. Despite occasional lapses in reception staff's friendliness, the overall sentiment towards the staff remains highly positive.
The spa facilities are a noteworthy feature of the hotel, offering a relaxing and high-quality experience with amenities like a heated outdoor pool, sauna and steam room. Guests appreciate the exclusive and well-maintained spa atmosphere, despite occasional inaccessibility of certain facilities.
Although the gym's condition and equipment could be improved and WiFi connectivity issues are noted, these concerns are outweighed by the hotel's other positive features. The large, heated outdoor pool and convenient parking options, including electric vehicle charging stations, add to the hotel's overall appeal.
Family-friendly amenities, including spacious rooms and a children's play area, make it an ideal destination for family vacations. Comfortable beds and bedding further enhance the guest experience with only minor issues reported regarding the suitability of sofa beds and occasional variability in bedding comfort.
Overall, the Best Western Hôtel De La Cité & Spa offers a well-rounded and pleasant stay, blending comfort, quality service and a strategic location that caters to a variety of traveler needs.
Hotel near Golf Courses
Located in Guérande, this hotel is near the Guérande golf course and provides spa facilities, making it a relaxing option for golfers. The proximity to Guérande's attractions also adds to its appeal.
Hotel Taking Steps Towards Sustainability
This hotel holds the European Ecolabel, showcasing its dedication to sustainable practices. It likely implements measures for energy and water conservation, waste reduction, and responsible sourcing.
Hotel with Spa
Situated in Guérande, this hotel provides a spa for relaxation and wellness. It's a convenient option for those looking to combine accommodation with spa treatments in a charming location. It also has a jacuzzi.
Dog Friendly Hotel
This hotel welcomes pets with an extra charge. It offers a heated outdoor swimming pool (during the summer), and a garden. The hotel is located a 10-minute walk from the medieval town of Guérande.
Hotel with Swimming Pool
This hotel offers a heated outdoor swimming pool (open in summer), a wellness area, and a spa. Superior rooms offer views overlooking the swimming pool.
Heated Pool Outdoor Pool
Business Hotel
As a Best Western property with spa facilities, this hotel likely provides a combination of business and relaxation amenities. It may offer meeting spaces and business services.
Hotel with Parking
This hotel offers secure free parking for guests. Parking is available without prior reservation, providing convenience and peace of mind.
3-Star Hotel
This hotel offers a relaxing setting near the medieval city. It features a heated outdoor swimming pool, a wellness area, and refined interiors, making it ideal for relaxation and comfort.
Hotel with Outdoor Pool
This hotel features a heated outdoor pool open from May to September, a spa with a Jacuzzi, hammam, and sauna, and a fitness center. It is located near the medieval town of Guérande and offers a range of amenities including massage services and a garden.
Hotel with Heated Pool
This hotel features a seasonal outdoor heated pool, maintained at 28°C during high season. The property also includes a spa with a jacuzzi, hammam, and sauna, offering a range of relaxation options.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled just a short walk from the medieval city of Guérande, the Best Western Hôtel De La Cité & Spa presents an ideal location for exploring the region. Its proximity to local attractions such as Le Croisic, La Baule and several charming seaside resorts makes it a convenient base for travelers. The hotel is well-located in a peaceful area despite being situated on the outskirts of the city, offering both tranquility and accessibility.
Guests consistently appreciate the hotel's strategic position which provides easy access to the city center, public transportation and nearby shopping centers. Many find it convenient for walking or driving to the historic center within 10 to 15 minutes. Despite a few comments about the hotel's location being somewhat tricky to find or resembling an industrial area, the overall sentiment remains positive due to the quiet and serene environment.
The combination of cleanliness, friendly staff and ample parking options further enhances the appeal of this well-situated hotel. Whether visitors are interested in leisurely strolls to Guérande's walled city or exploring the broader region, the hotel's location offers a perfect balance of accessibility and tranquility for a pleasant stay.
Guests at Best Western Hôtel De La Cité & Spa generally found the breakfast to be a highlight of their stay, often describing it as varied, generous and delicious. Freshly squeezed orange juice and other fresh products received particular praise and there was generally a wide selection available, including both sweet and savory options.
Many visitors noted the breakfast buffet's variety and quality with some even calling it the best breakfast of their vacation. The presence of traditional pastries such as croissants and regional cakes was appreciated and the inclusion of both fresh fruit and local yogurts added to the positive experience.
Despite these glowing reviews, some guests had reservations about certain aspects of the breakfast. There were criticisms about the limited choice on certain days, issues with overcooked pastries and specific items such as scrambled eggs and bacon not meeting expectations. A few guests mentioned organizational issues, like a lack of replenishment and the occasional absence of basic items like bread or functioning toasters.
While most found the breakfast highly satisfactory and well worth the price, a minority of guests felt it was mediocre or not up to the standards of a three-star hotel, citing a lack of variety and basic amenities at times. Regardless, the staff's excellent service and the overall pleasant experience of the breakfast were commonly highlighted, making it a generally well-regarded part of staying at this hotel.
Best Western Hôtel De La Cité & Spa is frequently praised for its spacious and comfortable rooms, which many guests have found to be a standout feature. Visitors have highlighted the cleanliness and modernity of the accommodations, often noting that the rooms are well-maintained and equipped with comfortable bedding. Family rooms, in particular, receive positive comments for their generous size and suitable amenities.
The hotel also receives good marks for its sensible room layouts with many appreciating the separation of the toilet from the bathroom and the inclusion of features like walk-in showers and well-arranged furniture. Despite this, there are a few points of critique, such as the lack of in-room fridges and kettles and occasional issues with bathroom fixtures.
Although some guests mention the rooms can lack personality and exhibit signs of wear, the general sentiment is that the comfort and space more than make up for these minor drawbacks. The quiet environment and efficient staff contribute positively to the overall experience. Soundproofing, however, seems to be a mixed bag with some guests reporting disturbances from adjacent rooms or exterior noises.
Additional amenities, like the clean and well-equipped spa, enhance the stay and the exterior environment is noted as calm and restful. Despite some minor issues with room conditions and specific maintenance concerns, most guests seem to find the room quality and comfort to be the hotel's strong points, making it a solid choice for both short and extended stays.
At the Best Western Hôtel De La Cité & Spa, guests rave about the comfort and quality of the beds. Many reviews highlight the exceptionally comfortable mattresses and the superior bedding, ensuring a restful night's sleep. Among the praises, several guests specifically mention large and very comfortable king-size beds. The establishment is noted for its cleanliness and well-maintained rooms, contributing to an overall pleasant stay. The staff are frequently described as welcoming and kind, adding to the comfortable experience.
However, there are a few areas for improvement. Some guests found the single sofa beds slightly small for teenagers and suggested that a double sofa bed would be more suitable. Additionally, a few reviews mentioned sagging beds and uncomfortable pillows, indicating variability in the bedding quality.
On the whole, the positive feedback on the comfortable beds and bedding far outweighs the few negative comments, making the Best Western Hôtel De La Cité & Spa a great choice for travelers seeking a good night’s sleep.
The Best Western Hôtel De La Cité & Spa generally receives positive feedback for its cleanliness. Guests frequently praise the hotel for its super clean rooms, well-maintained premises and spotless common areas. The spacious rooms and extremely clean bedding contribute to a comfortable stay. Guests also commend the staff for their diligence in maintaining cleanliness throughout the hotel and the spa, including the jacuzzi and the sauna.
The hotel is described as clean and tidy with the staff showing a strong commitment to cleanliness and hygiene. However, there are some negative comments concerning specific areas. Some guests noted issues with bathroom hygiene, including large puddles of water, dirty seals and poorly maintained facilities. There were also mentions of dirty breakfast trays and unpleasant smells from linens.
Despite these concerns, the overall cleanliness, quality of the rooms and friendly staff create a pleasant experience for most guests. Some areas, particularly the bathrooms, could benefit from more attentive cleaning practices to address the highlighted issues.
The staff at Best Western Hôtel De La Cité & Spa receives high praise from many guests, who describe them as very friendly, professional and welcoming. Guests particularly appreciate the staff's attentiveness and kindness, noting that they are always ready to help and provide courteous service. The welcoming atmosphere is enhanced by smiling and pleasant interactions from the staff, contributing to an overall positive experience. Many guests highlight the excellence in the staff's attitude, their competence and their ability to make visitors feel at home. The cleanliness and quality of the reception and housekeeping services are often mentioned, alongside specific commendations for the reception and dining staff for their professionalism and efficiency.
However, grievances about the reception staff were noted, indicating occasional lapses in friendliness and professionalism with some guests encountering unfriendly or unhelpful behavior. Despite these occasional issues, the general sentiment remains highly positive, underlining the staff's dedication to ensuring a pleasant and enjoyable stay for their guests.
Travelers looking to stay connected during their visit to 'Best Western Hôtel De La Cité & Spa' might encounter some challenges with the WiFi services. While there were mentions of good WiFi reception in some areas of the hotel, there were consistent reports of WiFi issues, particularly in the rooms and certain buildings. Guests expressed disappointment with the lack of internet access, noting that the WiFi was not functional or did not work throughout their stay. Additionally, the gym area also lacked network access, making it difficult for guests to use mobile data or connect to WiFi in that space. Overall, the WiFi service at the hotel received mixed feedback with significant room for improvement in providing reliable internet access to guests.
The spa at Best Western Hôtel De La Cité & Spa is frequently praised by guests for its relaxing and high-quality experience. Guests enjoyed the fantastic and pleasant facilities, including a heated outdoor pool, a sauna and a steam room. The spa's dedicated spaces for treatments and well-being, along with top-notch massages, contributed to an overall enjoyable stay.
Visitors appreciated the exclusive and semi-private spa time, often noting the caring and friendly staff who enhanced the comfortable and welcoming atmosphere. The spa's architecture and cleanliness were also highlighted, making it a great place for relaxation and rejuvenation.
Despite a few mentions of the spa being inaccessible or certain facilities being out of service, the overall impression remains highly positive. Many guests appreciated the seamless access to the spa, the options for private bookings and preferential rates, enhancing their stay at the hotel.
In summary, the spa at Best Western Hôtel De La Cité & Spa is seen as a significant asset to the hotel, offering a variety of treatments and services in a peaceful and exclusive environment. It provides an excellent space for relaxation, addressed by many as a great addition to their stay.
Best Western Hôtel De La Cité & Spa provides a gym for its guests, which includes various fitness and sports room amenities. However, the gym appears to have several areas needing improvement. Users have noted that the equipment is not great and the fitness room isn't well-maintained with issues like a broken TV and cleanliness concerns. Additionally, connectivity seems to be a problem as there is no possibility to access WiFi or network to use mobile devices. Overall, while the gym facility is available, it could benefit from some upgrades to enhance the overall guest experience.
The Best Western Hôtel De La Cité & Spa boasts an inviting and well-maintained heated outdoor pool, which has received high praise from many guests. This pool is highlighted for its pleasant temperature and cleanliness, making it a comfortable and enjoyable feature for visitors. Many guests appreciated its large size, excellent maintenance and the luxury of heated water, which enhances the overall pool experience.
The pool area is described as beautiful and well-located, offering a great spot for relaxation under the sun. Several reviews also mention additional amenities such as clean towels and a close proximity to rooms, further adding to the convenience of using the pool. Despite some concerns about overcrowding and occasional weather limitations, the pool generally contributes significantly to a pleasant stay at the hotel.
The 'Best Western Hôtel De La Cité & Spa' offers a large and easily accessible parking area, which many guests have appreciated for its convenience. Ample and free parking is a highlight, providing peace of mind for those who value a safe space for their vehicles. The private parking is especially beneficial for guests who are looking for a more secure option. Additionally, the hotel caters to electric vehicle owners with charging stations available. Though some reviews mentioned the parking spaces could be narrow, the availability and variety of parking options, including public and free parking spaces, generally meet guests' expectations. The presence of bike storage also adds to the convenience for travelers using alternative transportation. Overall, parking at this hotel is considered a practical and appreciated feature.
Best Western Hôtel De La Cité & Spa is an excellent destination for family-oriented vacations. Numerous reviews highlight the spacious and well-equipped family rooms, which accommodate families comfortably. Guests consistently note how the rooms, including those with additional beds and spacious bathrooms, are clean and ideal for family stays. The hotel features a play area for children, adding to its family-friendly appeal. Quiet surroundings and ideal locations are commonly praised, making it an ideal spot for a peaceful family weekend. The friendly service provided by the hotel staff further enhances the positive experience for families, ensuring a great stay for all ages.
Best Western Hôtel De La Cité & Spa, classified as a three-star establishment, presents a fair balance in terms of availability and standards typical of the Best Western chain. While some guests think it falls short of its three-star rating, the hotel generally provides a satisfactory experience. Despite criticisms that it might not entirely live up to its rating, the overall service and facilities see positive feedback. The hotel is often described as wonderful, suggesting that it meets the expectations of many travelers seeking a comfortable stay with essential amenities. Notably, some believe improvements in service could enhance its standing within the three-star category, indicating that the hotel's potential for excellence is recognized and appreciated by its guests.
The 'Best Western Hôtel De La Cité & Spa' has garnered positive feedback for its overall accessibility for guests with disabilities. The hotel environment is noted for being accessible and quiet with particular praise for its easy access and wide parking spaces. The spa facilities also stand out as being easily accessible, enhancing the experience for all visitors. Moreover, the hotel promptly addressed maintenance issues such as restoring the elevator quickly.
However, some areas indicated room for improvement. Certain aspects, like the lack of grab bars in the toilet and the slippery bathtub, presented challenges, particularly for elderly guests. Additionally, some rooms were not fully adapted for reduced mobility. Despite these minor drawbacks, the overall accessible nature of the hotel and spa make it a viable option for travelers with disabilities.
The Best Western Hôtel De La Cité & Spa boasts a heated outdoor swimming pool that opened before May 1st, making it an enticing feature for early-season visitors. Despite its modest size, the pool is consistently mentioned as very nice and clean, heated to a comfortable 29 degrees, providing a pleasant swimming experience. Guests appreciate the usefulness of the heated pool, enhancing the overall appeal of the hotel's amenities. Alongside the top-notch spa area, the heated pool stands out as a highlight, offering relaxation and enjoyment to hotel guests.
The outdoor pool at Best Western Hôtel De La Cité & Spa is heated, ensuring a comfortable swim regardless of the weather. Guests find it both useful and pleasant, enhancing the overall experience. The pool, while somewhat small, is part of a nice outdoor area offering a pleasant spot to sit and relax. Its open access makes it convenient for guests to enjoy at their leisure.
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Location
Guests consistently appreciate the hotel's strategic position which provides easy access to the city center, public transportation and nearby shopping centers. Many find it convenient for walking or driving to the historic center within 10 to 15 minutes. Despite a few comments about the hotel's location being somewhat tricky to find or resembling an industrial area, the overall sentiment remains positive due to the quiet and serene environment.
The combination of cleanliness, friendly staff and ample parking options further enhances the appeal of this well-situated hotel. Whether visitors are interested in leisurely strolls to Guérande's walled city or exploring the broader region, the hotel's location offers a perfect balance of accessibility and tranquility for a pleasant stay.
Breakfast
Many visitors noted the breakfast buffet's variety and quality with some even calling it the best breakfast of their vacation. The presence of traditional pastries such as croissants and regional cakes was appreciated and the inclusion of both fresh fruit and local yogurts added to the positive experience.
Despite these glowing reviews, some guests had reservations about certain aspects of the breakfast. There were criticisms about the limited choice on certain days, issues with overcooked pastries and specific items such as scrambled eggs and bacon not meeting expectations. A few guests mentioned organizational issues, like a lack of replenishment and the occasional absence of basic items like bread or functioning toasters.
While most found the breakfast highly satisfactory and well worth the price, a minority of guests felt it was mediocre or not up to the standards of a three-star hotel, citing a lack of variety and basic amenities at times. Regardless, the staff's excellent service and the overall pleasant experience of the breakfast were commonly highlighted, making it a generally well-regarded part of staying at this hotel.
Rooms
The hotel also receives good marks for its sensible room layouts with many appreciating the separation of the toilet from the bathroom and the inclusion of features like walk-in showers and well-arranged furniture. Despite this, there are a few points of critique, such as the lack of in-room fridges and kettles and occasional issues with bathroom fixtures.
Although some guests mention the rooms can lack personality and exhibit signs of wear, the general sentiment is that the comfort and space more than make up for these minor drawbacks. The quiet environment and efficient staff contribute positively to the overall experience. Soundproofing, however, seems to be a mixed bag with some guests reporting disturbances from adjacent rooms or exterior noises.
Additional amenities, like the clean and well-equipped spa, enhance the stay and the exterior environment is noted as calm and restful. Despite some minor issues with room conditions and specific maintenance concerns, most guests seem to find the room quality and comfort to be the hotel's strong points, making it a solid choice for both short and extended stays.
Beds
However, there are a few areas for improvement. Some guests found the single sofa beds slightly small for teenagers and suggested that a double sofa bed would be more suitable. Additionally, a few reviews mentioned sagging beds and uncomfortable pillows, indicating variability in the bedding quality.
On the whole, the positive feedback on the comfortable beds and bedding far outweighs the few negative comments, making the Best Western Hôtel De La Cité & Spa a great choice for travelers seeking a good night’s sleep.
Cleanliness
The hotel is described as clean and tidy with the staff showing a strong commitment to cleanliness and hygiene. However, there are some negative comments concerning specific areas. Some guests noted issues with bathroom hygiene, including large puddles of water, dirty seals and poorly maintained facilities. There were also mentions of dirty breakfast trays and unpleasant smells from linens.
Despite these concerns, the overall cleanliness, quality of the rooms and friendly staff create a pleasant experience for most guests. Some areas, particularly the bathrooms, could benefit from more attentive cleaning practices to address the highlighted issues.
Staff
However, grievances about the reception staff were noted, indicating occasional lapses in friendliness and professionalism with some guests encountering unfriendly or unhelpful behavior. Despite these occasional issues, the general sentiment remains highly positive, underlining the staff's dedication to ensuring a pleasant and enjoyable stay for their guests.
Wi-Fi
Spa
Visitors appreciated the exclusive and semi-private spa time, often noting the caring and friendly staff who enhanced the comfortable and welcoming atmosphere. The spa's architecture and cleanliness were also highlighted, making it a great place for relaxation and rejuvenation.
Despite a few mentions of the spa being inaccessible or certain facilities being out of service, the overall impression remains highly positive. Many guests appreciated the seamless access to the spa, the options for private bookings and preferential rates, enhancing their stay at the hotel.
In summary, the spa at Best Western Hôtel De La Cité & Spa is seen as a significant asset to the hotel, offering a variety of treatments and services in a peaceful and exclusive environment. It provides an excellent space for relaxation, addressed by many as a great addition to their stay.
Gym
Pool
The pool area is described as beautiful and well-located, offering a great spot for relaxation under the sun. Several reviews also mention additional amenities such as clean towels and a close proximity to rooms, further adding to the convenience of using the pool. Despite some concerns about overcrowding and occasional weather limitations, the pool generally contributes significantly to a pleasant stay at the hotel.
Parking
Family
3 Star
Accessible
However, some areas indicated room for improvement. Certain aspects, like the lack of grab bars in the toilet and the slippery bathtub, presented challenges, particularly for elderly guests. Additionally, some rooms were not fully adapted for reduced mobility. Despite these minor drawbacks, the overall accessible nature of the hotel and spa make it a viable option for travelers with disabilities.
Heated Pool
Outdoor Pool
Yes, Best Western Hôtel De La Cité & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Best Western Hôtel De La Cité & Spa.
Yes, Best Western Hôtel De La Cité & Spa welcomes dogs.
Yes, parking facilities are available at Best Western Hôtel De La Cité & Spa.
Yes, Best Western Hôtel De La Cité & Spa has a gym.
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Vacation Home in Guerande
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