InfoSummary of reviewsBest Western Hotell Ett in Östersund is noted for its convenient location near the E14 highway, providing easy access for travelers, especially those arriving by car. It is situated in a quiet area slightly outside the bustling city center but still within walking distance, which offers a pleasant 25-minute stroll or a short drive to nearby attractions. The ample parking facilities, including electric vehicle charging stations, add significant convenience for car tourists.
The hotel’s breakfast receives high praise for its excellent, vast and varied buffet, which includes options catering to different tastes and dietary preferences. Guests appreciate the hot and cold dishes, fresh juices and specialties such as smoothies, salmon, pancakes and waffles. Despite occasional issues with refilling and crowding during busy times, the overall sentiment remains very positive.
Dinner options elicit a mixed response. While the food quality is generally reasonable and the evening buffet is well-priced, the restaurant’s limited operating hours and the absence of weekend service are notable drawbacks. This might pose an inconvenience for late arrivals or weekend guests who may need to seek alternative dining options.
The rooms offer a mix of spaciousness and cleanliness, appreciated by many, particularly families. Features such as modern bathrooms, comfortable beds and local art decorations contribute to a cozy atmosphere. However, some rooms are criticized for being outdated or poorly lit with occasional cleanliness issues.
Cleanliness at the hotel is inconsistent. While many guests find the rooms clean and comfortable, others report issues such as dirty bathrooms, dusty furniture and general housekeeping lapses. This indicates variability in maintenance standards.
The staff receive mixed feedback. Many guests commend their friendliness and helpfulness, contributing to a positive experience. However, some reviews highlight instances of unhelpfulness or rudeness, particularly at the reception. Despite these occasional shortcomings, the staff's efficiency during check-in and check-out is noted positively.
Free Wi-Fi is offered with generally decent speeds, though some guests report slow connections during peak times or issues with TV reception. The hotel's parking facilities are a highlight, providing ample, free and some covered parking spaces, making it convenient for guests, especially those with electric vehicles.
Families find the hotel accommodating with spacious rooms that comfortably fit families of four. However, the lack of an elevator for upper-floor rooms can be a challenge for those with strollers and additional beds for children are not always ready upon arrival. Despite this, the peaceful environment and various amenities contribute to a positive family-friendly experience.
The beds receive mixed reviews. Many guests find them comfortable, wide and suitable for a good night's sleep, particularly appreciating the queen-size beds. However, others describe them as too hard or uncomfortable, suggesting variability in bed quality.
Overall, Best Western Hotell Ett provides good value for a three-star establishment, offering an affordable and family-friendly environment. Despite some areas needing improvement, particularly in terms of cleanliness and dining options, it remains a commendable choice for travelers seeking a convenient and peaceful stay in Östersund. Show more
