The Five Residences Hanoi receives high praise from guests in various categories. The hotel's location is highly recommended and convenient for those who love to explore the city on foot. The breakfast is considered a highlight of the stay with guests appreciating the great variety offered, including vegetarian and halal options. The rooms are described as comfortable, spacious and well-maintained, perfect for families and business travelers. The staff is exceptional with guests consistently complimenting their friendliness and helpfulness. The hotel's spa and wellness facilities, including the amazing pool, receive high marks, making it a luxurious and enjoyable stay. Families are also catered to with spacious apartments and a fun and relaxing environment. Overall, The Five Residences Hanoi is highly recommended for anyone looking for a clean, comfortable and luxurious stay with excellent amenities and exceptional service.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
La Siesta Classic Hang Thung, situated in the heart of Hanoi's Old Quarter, provides an exceptional stay for its guests, consistently praised for its prime location, remarkable dining, luxurious rooms, pristine cleanliness and exceptional service. Nestled just a short walk from Hoan Kiem Lake, the hotel offers easy access to key attractions, shopping areas and dining options, all while maintaining a peaceful environment away from the city's bustle.
The hotel’s breakfast and dinner options receive high acclaim with an extensive buffet featuring Vietnamese, Japanese and Western dishes. Guests often highlight the delicious and varied breakfast, calling it one of the best they’ve encountered in Vietnam. The dinner experience is equally impressive, noted for its high-quality, diverse menu and a pleasant dining atmosphere accentuated by live music on certain evenings.
Rooms at La Siesta Classic Hang Thung are well-appointed, spacious and modern with some featuring large balconies or terraces. Guests appreciate the spotless cleanliness, stylish decor and thoughtful amenities such as coffee stations with fresh water and fruits. The staff earn remarkable praise for their friendliness, professionalism and exceptional service, regularly going above and beyond to meet guests' needs and creating a welcoming and hospitable environment.
The hotel also features a beautiful indoor pool and a small gym, offering a serene escape and an opportunity for relaxation. Families find the hotel to be particularly accommodating with interconnecting rooms and family-friendly amenities.
Overall, La Siesta Classic Hang Thung delivers a five-star experience, blending luxurious comfort, exceptional service and superior amenities. It's highly recommended for travelers seeking an exclusive and memorable stay in Hanoi.
Peridot Grand Luxury Boutique Hotel is a highly acclaimed destination located in the heart of Hanoi’s Old Quarter, ideally positioned within walking distance of major attractions such as Train Street, Hoan Kiem Lake and bustling night markets. This prime location allows guests to immerse themselves in Hanoi's vibrant atmosphere while offering a tranquil retreat from the city’s hustle and bustle.
Guests consistently praise the exceptional breakfast experience with a diverse and generous buffet featuring both local and international dishes, accommodating various dietary needs. The culinary delight extends to dinner as well with the rooftop restaurant and Skybar receiving accolades for their quality food, cocktails and stunning views. The in-house dining options are celebrated for their delicious offerings and excellent service, though there are occasional remarks about higher prices.
Rooms at Peridot Grand Luxury Boutique Hotel are described as spacious, comfortable and modern with particular commendation for their cleanliness and stylish decor. The well-appointed amenities, including powerful showers and luxurious suites, enhance the overall comfort of the stay. Despite some minor comments about limited daylight and noise, the rooms are generally viewed as superb and a significant highlight.
The hotel's commitment to cleanliness is evident with guests frequently noting the pristine condition of both rooms and communal areas. The modern decor and immaculate upkeep contribute to an inviting and hygienic environment.
The staff at the hotel are repeatedly noted for their friendliness, attentiveness and professionalism, often going above and beyond to cater to guests' needs. Specific team members receive special mentions for their outstanding service, making the stay even more memorable and pleasant.
WiFi connectivity at the hotel generally receives positive feedback with most guests finding it fast and reliable. However, there are occasional reports of sporadic issues and slow speeds in certain areas. Nonetheless, the exceptional service provided by the staff often compensates for these minor inconveniences.
The hotel's spa offers a luxurious and relaxing experience with guests raving about the high-quality massages, professional service and soothing ambiance. Additional amenities, such as the pool and rooftop bar, complement the spa experience, making it a perfect spot for unwinding.
The gym, though described as small by some, is appreciated for its cleanliness, good equipment and convenient access, contributing to a satisfactory fitness experience.
The rooftop pool is a standout feature, lauded for its breathtaking city views, beautiful design and relaxing ambiance. Despite some comments about limited seating and occasional temperature issues, the pool remains a highlight, particularly for its stunning sunset views and adjacent rooftop bar service.
In summary, Peridot Grand Luxury Boutique Hotel offers an exceptional blend of prime location, luxurious amenities, top-notch cleanliness and outstanding service, making it a preferred choice for travelers seeking a memorable and comfortable stay in Hanoi.
Pullman Hanoi is a great hotel option for those looking for a convenient location close to shopping centers and malls. The breakfast is exceptional with a great selection of buffet options and the staff is friendly and welcoming. The rooms are generally spacious and clean with comfortable beds, although some updates to the decor and facilities would enhance the experience. The staff is a standout feature with many guests singling out specific staff members for praise. The pool area has mixed reviews, but overall, the hotel offers luxurious and superb facilities and services. Despite some opinions that the hotel did not meet 5-star standards, guests praised the hotel as a 5-star retreat that they could imagine living in permanently.
Shining Central Hotel & Spa enjoys a fantastic location in Hanoi's Old Quarter, making it a prime spot for tourists wanting to explore nearby attractions such as Hoan Kiem Lake, night markets and various cafes, all within walking distance. Despite being in the bustling city center, it offers a serene and peaceful environment.
The breakfast at the hotel is widely celebrated for its variety and quality, featuring a harmonious mix of local Vietnamese and Western foods. Guests particularly enjoy the fresh produce, the delicious selection of hot dishes and the excellent service. Eating on higher floors adds the bonus of beautiful city views. Dinner also receives positive remarks for its quality and reasonable pricing, despite the occasional unavailability of the restaurant and Sky Bar and the absence of room service.
Rooms at Shining Central are praised for their cleanliness, comfort and aesthetic appeal. They come well-equipped with modern amenities, comfortable beds and beautiful décor. Guests note that the rooms provide a quiet atmosphere, especially those facing the courtyard and suggest considering upgraded options for more space.
Cleanliness is a standout feature of the hotel with guests emphasizing the spotless condition of the rooms and common areas. This is complemented by the friendly and professional staff who are always ready to assist, creating a welcoming atmosphere and contributing significantly to the positive guest experience.
The wifi is generally reliable and fast, despite minor instances of it being slow to start in the rooms. The spa offers a range of high-quality treatments in a tranquil and clean environment, often becoming a highlight of guests’ stays, while the gym provides a basic but adequate workout facility.
Shining Central Hotel & Spa is particularly family-friendly, offering spacious and clean family rooms, engaging activities for children and high-quality service that ensures a comfortable stay for all ages. The staff’s friendliness and helpfulness further enhance the family atmosphere.
Guests also rave about the comfort of the beds, contributing to an excellent sleeping experience. Despite the rare mention of it being closer to a three-star service, the overall consensus affirms a consistent four-star rating with exceptional hospitality and value for money. Business travelers also find the hotel highly accommodating with its professional staff and supportive facilities.
Overall, Shining Central Hotel & Spa is a highly recommended hotel that offers a fantastic blend of comfort, cleanliness, top-notch service and excellent value in a prime location.
The Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff.
Lucien Hanoi Lakeside Hotel & Rooftop, nestled in the heart of Hanoi's Old Quarter, stands out as a superior accommodation choice for travelers seeking both convenience and tranquility. Its central location provides easy access to key attractions such as Hoan Kiem Lake, Beer Street and numerous shopping and dining outlets, all within a short walking distance. Despite being in a bustling area, the hotel offers a peaceful retreat on a quieter side street, ensuring guests can enjoy a good night's rest.
Guests consistently praise the hotel for its breakfast offerings, which feature a wide selection catering to both Western and Asian tastes. The freshness and quality of the food, combined with the impressive city and lake views from the 10th floor, make breakfast a highlight of many stays. Dinner options at the hotel's restaurant and rooftop bar are equally commendable with delicious cuisine and stunning views, further enhanced by the friendly and attentive service.
The rooms at Lucien Hanoi Lakeside Hotel & Rooftop are frequently recognized for their cleanliness, comfort and tasteful decor. While some guests noted that the rooms are smaller than expected, the clever use of space and comfortable amenities more than make up for it. The soundproofing and serene ambiance provide a restful environment and many rooms offer beautiful views of the surrounding area, including Hoan Kiem Lake.
Cleanliness is a standout feature at this hotel with guests lauding the immaculate condition of both rooms and common areas. The diligent and friendly cleaning staff ensures a pleasant and hygienic atmosphere throughout the property.
The exceptional staff at Lucien Hanoi Lakeside Hotel & Rooftop, including noted individuals like Susan, Ruby, Emma and more, receive high accolades for their friendliness, helpfulness and professionalism. The staff's warmth and dedication create a hospitable environment that significantly enhances the overall guest experience. Their ability to fluently communicate in English further adds to the positive interactions.
While the Wi-Fi service receives mixed feedback with some guests experiencing unreliable connections in their rooms, it generally performs well in communal areas such as the lobby.
The spa at Lucien Hanoi Lakeside Hotel & Rooftop is another highlight, providing a wide range of treatments and high-quality services. Guests regularly commend the excellent massages and the relaxing atmosphere of the spa facilities. The skilled masseuses and additional amenities like the sauna and beautiful terrace contribute to a rejuvenating experience.
Families find the Lucien Hanoi Lakeside Hotel & Rooftop especially accommodating with spacious connecting rooms and a well-loved kids' club. The staff excels in providing personalized service, ensuring a family-friendly environment. Safety and convenience are top priorities, making it an ideal choice for families visiting Hanoi.
Lastly, the beds at Lucien Hanoi Lakeside Hotel & Rooftop are often described as very comfortable with many guests reporting an excellent night's sleep thanks to the high-quality bedding and cozy mattresses, despite a few finding them either too hard or too small for two people.
Overall, Lucien Hanoi Lakeside Hotel & Rooftop offers a blend of location convenience, comfort and outstanding service, making it a highly recommended choice for travelers seeking to immerse themselves in Hanoi's vibrant culture while enjoying a relaxing retreat.
InterContinental Hanoi Westlake by IHG is a beautiful international luxury hotel located on the West Lake, making it one of the best locations in Hanoi. Guests have raved about its peaceful surroundings and being close to the city center. The hotel's breakfast is fabulous with a good variety of options and high quality, as well as the Italian and Vietnamese restaurants receiving high praise as well. All rooms offer beautiful views of the lake and are clean and comfortable with all amenities available. The staff is friendly, thoughtful and accommodating, adding to the excellent staycation experience. The pool area is amazing, although some reviewers note there may be a shortage of seating during busy holiday weekends. The hotel is recommended for a memorable stay in Hanoi, however, some guests find the prices to be a bit high. Despite this, the hotel maintains the Vietnamese charm and offers a wonderful luxury experience.
Le Chanvre Hanoi Hotel & Spa is highly praised for its exceptional location, nestled in the heart of Hanoi's Old Quarter. This prime positioning allows guests to easily explore nearby attractions such as Hoan Kiem Lake, the night market and a variety of restaurants and shops, offering convenient access to both leisure and shopping activities. The hotel is also near public transportation, including the hop-on hop-off bus, making it an ideal base for sightseeing.
The breakfast experience at the hotel earns overwhelmingly positive feedback with many guests describing it as excellent, superb and even the best they have ever had. The breakfast buffet features a diverse and high-quality selection of Western and Asian dishes, served in a relaxed yet refined setting with splendid views from the tenth-floor dining area. The friendly and welcoming staff enhance this outstanding morning service, adding to the overall enjoyment of guests.
Rooms at Le Chanvre Hanoi Hotel & Spa are celebrated for their blend of comfort and chic French aesthetics. Although some guests find the rooms smaller than anticipated, they appreciate the efficient use of space, cleanliness, modern furnishings and luxurious bathroom designs. The hotel rooms provide a quiet retreat from the bustling streets, ensuring a peaceful and comfortable stay. The festive decorations add to the hotel's atmospheric charm and the superb room service further enhances the guest experience.
Cleanliness is a standout feature with the hotel maintaining spotless conditions throughout. The recent renovations have resulted in modern and high-standard facilities, contributing to an overall comfortable stay. The dedicated staff, known for their exceptional service and professionalism, play a significant role in ensuring guests have a highly satisfying experience.
Guests frequently commend the hotel's staff for their attentiveness, friendliness and professionalism. The team's excellent English skills facilitate smooth communication and their willingness to go above and beyond, including assisting with personal needs like hospital visits, contributes significantly to the hotel's 5-star reputation. Names such as Mia and Thanh are often mentioned for their warmth and exceptional service.
In summary, Le Chanvre Hanoi Hotel & Spa stands out for its perfect central location, superb breakfast offerings, stylish and comfortable rooms, impeccable cleanliness and exceptional staff service. These elements combine to provide an enriching and highly satisfying stay for travelers exploring Hanoi.
The Oriental Jade Hotel, nestled in the heart of Hanoi's Old Quarter, enjoys rave reviews for its unbeatable location, remarkable amenities and outstanding service. Positioned close to cultural landmarks like Hoan Kiem Lake and St. Joseph's Cathedral, guests find it convenient and tranquil, perfect for exploring the city on foot.
Breakfast at the hotel is highly praised for its abundant, varied and high-quality offerings, including both Asian and international dishes. The exceptional pho and regional specialties stand out, complemented by excellent service and creative presentations. Dinner services are similarly lauded with delectable Vietnamese cuisine and a memorable rooftop dining experience, aside from minor limitations in menu variety and availability.
Rooms are consistently highlighted as spacious, immaculately clean and stylishly appointed with modern decor and comfortable beds contributing to a restful stay. Guests appreciate the functional amenities and luxurious bath facilities, despite occasional mentions of smaller room sizes.
Cleanliness throughout the hotel, from bedrooms to public spaces, receives high marks, reflecting meticulous housekeeping standards. The hotel's staff also earns accolades for their friendliness, professionalism and attentiveness, making guests feel genuinely welcomed and well cared for.
The hotel's Wi-Fi is mostly praised for its strength and reliability, although some guests encountered occasional connectivity issues promptly addressed by the staff. The spa offers top-notch services with highly recommended massages and professional staff, creating a heavenly relaxation experience at excellent value.
The gym, though sometimes crowded, is appreciated for its well-equipped and functional facilities, contributing to a positive workout experience. The rooftop pool is a standout feature, admired for its stunning views and inviting atmosphere, despite being on the smaller side with occasionally cold water.
Parking options include valet and private parking, providing convenience, although some guests experienced limited valet availability. Overall, The Oriental Jade Hotel is celebrated for its exceptional location, amenities, cleanliness and outstanding hospitality, making it a popular choice for travelers seeking a comprehensive and enjoyable Hanoi experience.
Grand Mercure Hanoi is highly praised for its exceptional offerings, beginning with its strategic location. Just a short distance from the old quarter, this brand new hotel provides peaceful surroundings while allowing easy access to Hanoi's key attractions, including the Temple of Literature. Its setting appeals especially to those who value a bit of distance from the city's hustle and bustle, providing a tranquil retreat without compromising on convenience.
The hotel's breakfast is a standout feature, earning accolades for its wide-ranging, high-quality offerings that cater to diverse tastes. Guests delight in the blend of Vietnamese and Western cuisine, enhanced by an omelet station that ensures a delightful start to any day. Though minor improvements have been noted, the breakfast consistently satisfies a broad array of preferences.
In terms of accommodations, the Grand Mercure Hanoi excels with its modern, tastefully decorated rooms that offer stunning views of the city. The meticulous cleanliness and elegant design of the rooms, coupled with state-of-the-art amenities like smart lighting systems and luxurious bathrooms, contribute to an opulent lodging experience. This commitment to providing a superior, immaculate environment is seen across the premises, enhancing each guest's stay.
The staff at Grand Mercure Hanoi are frequently commended for their exceptional service and warm hospitality, with many guests noting their friendly, accommodating nature. Staff members often go the extra mile to ensure a memorable experience, with particular praise for individuals such as Mr. Cu at the concierge. The attentive service and personal touches leave a lasting positive impression on travelers.
The hotel's beds are particularly noted for their exceptional comfort, contributing to a highly relaxing stay. The new, cozy mattresses are complemented by clean, modern bathrooms, offering an overall satisfying experience that emphasizes comfort and cleanliness.
Finally, the Grand Mercure Hanoi consistently receives recognition for its luxurious offering. Guests appreciate the hotel for its high-quality accommodations, combined with an excellent price-to-quality ratio, high hygiene standards, and beautifully designed rooms. Unique features, such as Japanese toilet technology, add to the luxurious experience, making the Grand Mercure Hanoi a top choice for travelers seeking an opulent yet comfortable stay in Hanoi.
InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Novotel Hanoi Thai Ha is highly praised for its prime location in the heart of Hanoi, offering convenient access to vibrant city attractions and major shopping malls. Guests appreciate the clean and accessible setting, making it an inviting choice for travelers. Despite being slightly removed from the city center, the hotel's proximity to reliable taxi services ensures easy transportation, enhancing its appeal.
The accommodations at Novotel Hanoi Thai Ha earn consistently positive feedback for their cleanliness and spaciousness. Guests enjoy the generous room sizes, modern appliances, comfortable beds, and the bonus of kitchenettes in some rooms, making it a particularly appealing choice for extended stays. The contemporary design of the hotel adds to the overall sense of freshness and newness, contributing to a comfortable and stylish stay.
Cleanliness is a standout feature of Novotel Hanoi Thai Ha, with visitors frequently noting the spotless condition of the hotel. The accommodations are described as clean, cozy, and quiet, providing a relaxing environment for guests. The vigilance of the housekeeping team ensures high standards are maintained, complementing the hotel’s friendly and attentive staff. Overall, Novotel Hanoi Thai Ha successfully combines modern aesthetics with spotless conditions, making it a commendable choice for travelers prioritizing hygiene and comfort.
Apricot Hotel in Hanoi is widely praised for its prime location, elegant accommodations, and exceptional service. Situated right in front of the scenic Hoan Kiem Lake, the hotel provides guests with easy access to the historic Old Quarter, bustling nightlife, and numerous attractions, making it an ideal choice for those looking to explore the heart of Hanoi. The beautifully furnished rooms, although at times noted for their compactness, are consistently clean, comfortable, and well-appointed, offering picturesque views that enhance the luxurious experience.
The hotel excels in its breakfast offerings, where both quality and variety are lauded. The extensive buffet caters to a wide range of tastes, including Western and Eastern cuisines, with special mentions for the delicious Vietnamese coffee and pho noodle soup. The dining experience is enriched by the friendly and attentive staff, who contribute significantly to the overall positive atmosphere.
Cleanliness is a standout feature at Apricot Hotel, with guests frequently highlighting the pristine condition of both the rooms and facilities. The high standards of hygiene are maintained alongside meticulous décor, providing a serene and welcoming atmosphere throughout the hotel. This attention to detail is complemented by the staff's exceptional service, noted for their professionalism, friendliness, and efficiency.
While the hotel's Wi-Fi service receives mixed reviews, other amenities like the rooftop pool offer an enchanting retreat with stunning views of the city skyline and Hoan Kiem Lake. The rooftop bar adds to the charm, providing a relaxing backdrop for guests to unwind. The bed facilities are another highlight, with guests praising their comfort and the availability of a pillow menu for added luxury.
Apricot Hotel is often described as offering five-star sophistication, particularly praised for its luxurious offerings and value for money. While some guests debate its five-star classification, the majority recognize its impressive service and amenities, recommending it as a top choice for travelers seeking a high-end experience in Hanoi. Overall, Apricot Hotel is regarded as a gem in the city, providing an enriching and memorable stay for its guests.