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Hotel Ausspann

Heidenau , Großlugaer Straße 1 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Ausspann is a well-located and well-connected hotel perfect for both leisure and business travelers. Guests appreciated the helpful and friendly staff, as well as the hotel's affordable prices. The breakfast was generally satisfactory, although some guests expressed disappointment in the lack of variety and presentation. The rooms vary in size, decor and maintenance, but some were spacious and comfortable. The cleanliness of the hotel received mixed reviews with some guests praising it as excellent and others reporting issues such as mold and uncleanliness. The staff received mixed reviews with some guests finding them difficult to locate and communicate with, while others praised their friendliness and helpfulness. The beds received high praise from guests for their good quality and comfort, ensuring a good night's sleep. Overall, Hotel Ausspann offers a practical and comfortable stay with a friendly atmosphere.
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Historic Hotel

Family Friendly Hotel

Dog Friendly Hotel

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About Hotel Ausspann

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Guest Reviews

Location

Hotel Ausspann is a great location for exploring the beautiful Saxon Swiss national park and Dresden. Despite being located on a main road, the hotel offers a quiet atmosphere and easy access to public transportation. The location is convenient for day trips and for those interested in cycling in the Dresdener Elbtal area. Guests appreciated the helpful and friendly staff, as well as the hotel's affordable prices. The hotel also offers free parking. Overall, Hotel Ausspann is a well-located and well-connected hotel perfect for both leisure and business travelers.

Breakfast

Guests were generally satisfied with the breakfast at the Hotel Ausspann with some calling it "prima" and "very lecker." However, a few expressed disappointment in the lack of variety and the presentation of the different options. Some noted that there was only basic bread and no pastries or fruit available and that the juice came from a Tetra Pak. Additionally, there were concerns about the use of plastic wrap on the cheese and meat plates and the high price of 8.00€ for the breakfast. Nonetheless, many guests felt that the breakfast was sufficient and good and appreciated the effort made under COVID-19 conditions. Overall, while the breakfast could be improved, it was not a major issue for most guests.

Rooms

Hotel Ausspann offers simple and practical rooms with some facing the courtyard for a quiet stay. Free parking is a great advantage. The cleanliness of the rooms is commendable. However, some rooms are small and outdated with worn-out furniture and mattresses. Some guests experienced issues with amenities such as the lack of a hairdryer, fridge or wardrobe. Maintenance issues such as broken showers, rusty fixtures and mold were also reported. Overall, the size, decor and maintenance of the rooms vary significantly and some guests found the lack of cleanliness and basic amenities disappointing. However, some rooms were spacious and comfortable.

Beds

For those looking for a cozy and comfortable stay in Hotel Ausspann, the beds have received high praise from guests. Many have commented on the good quality and comfort of the beds, ensuring a good night's sleep. Despite one guest who found the mattress too soft, the majority have found the bedding to be very pleasant. However, there have been some negative experiences with the beds with a few of them being too soft and causing discomfort while watching TV due to creaking and squeaking. Aside from these few negative comments, guests have generally enjoyed their sleep at Hotel Ausspann.

Cleanliness

Hotel Ausspann has received mixed reviews when it comes to cleanliness. While some guests reported dead insects in the breakfast room, a generally unclean state of the building and mold in the bathrooms, others praised the cleanliness of their rooms and bathrooms. Some even described the cleanliness as "excellent" or "super clean." However, a few guests pointed out that the rooms were only partly cleaned and that towels were not changed during their stay. Despite some complaints, many guests mentioned good beds and practical, simple furnishings. The hotel is advertised as an affordable option and some guests who appreciated the lower price expressed understanding for possible cleanliness issues. The hotel staff was generally reported as friendly.

Staff

The staff at Hotel Ausspann received mixed reviews. While some guests found the customer service to be atrocious and the language barrier a challenge, many others praised the friendly and helpful team. Some mentioned that the staff were difficult to locate at times, but went out of their way to assist guests whenever they were around. Guests appreciated the flexibility in check-in times and the willingness of the staff to accommodate their needs. Some felt the breakfast was lacking, but overall, most guests found the hotel to be uncomplicated and comfortable with a friendly atmosphere thanks to the super friendly and helpful staff.

No, Hotel Ausspann doesn't have any pool.

No, a spa isn't available at Hotel Ausspann.

Yes, Hotel Ausspann welcomes dogs.

No, parking facilities aren't available at Hotel Ausspann.

No, Hotel Ausspann doesn't have a gym.

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