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Summary of reviewsThe Consort Hotel stands out for its strategic location, providing excellent connectivity and convenience for travelers. Situated near major motorways and close to Doncaster, Sheffield and Rotherham, it offers easy access to key routes and local attractions. Despite its proximity to busy roads, the hotel retains a quiet, peaceful ambiance. Guests appreciate the ample parking options and nearby amenities, such as pubs and a highly recommended Indian restaurant, making it a practical and valuable choice for both transient and long-stay visitors.
The breakfast experience at the Consort Hotel is generally positive with many guests finding the cooked items fresh, delicious and great value for money. Friendly and attentive staff enhance the breakfast experience and the inclusion of breakfast in the room price adds to the guests' satisfaction. However, there are mixed reviews regarding the continental breakfast options and some operational issues, which detract from the overall experience for a number of guests.
Dinner services are currently unavailable at the hotel, so guests must seek external dining options. Despite this limitation, the presence of a top-notch Indian restaurant across the road and other local alternatives, provides satisfactory options for evening meals. Some issues with bar services, such as limited beer availability and cleanliness, were noted.
Rooms at the Consort Hotel are praised for their spaciousness, cleanliness and comfort. Many guests find great value for money, particularly with the suites that offer ample space and amenities like spa baths. However, there are inconsistencies with some rooms showing signs of wear and needing refurbishment. Maintenance issues, such as non-working radiators and cleanliness concerns, are occasionally mentioned, but the overall sentiment remains positive for those staying in the better-maintained rooms.
Cleanliness within the hotel is a mixed bag with some guests pointing out clean, comfortable accommodations while others highlight significant maintenance and upkeep issues. Friendly and helpful staff contribute to a pleasant experience, although the hotel needs improvement in certain areas to meet the cleanliness expectations of all guests.
The staff generally receive positive feedback with many guests describing them as friendly, welcoming and accommodating. Exceptional service from specific staff members is frequently mentioned. However, some negative interactions concerning understaffing and unprofessional behavior were reported, but overall, guests found the staff helpful and approachable.
Complimentary WiFi is an appreciated feature, although its performance is inconsistent. While some guests report strong connections, many experience issues with connectivity and buffering. The WiFi service appears in need of updates to provide a more reliable experience throughout the hotel.
The hotel's parking facilities receive positive feedback for their ease, convenience and ample space. Most guests find the parking arrangements satisfactory and inexpensive, enhancing the overall convenience of their stay.
Family-friendly amenities are a positive aspect with spacious rooms and friendly staff contributing to a pleasant stay. However, there are safety concerns regarding some amenities, such as baby cots and bunk beds, which need attention to ensure a safe environment for young children.
The quality of beds receives mixed reviews; many guests find the beds comfortable and conducive to a good night's sleep, while others note issues like firmness, cleanliness and inadequate bedding. Consistency in bed quality and maintenance is an area needing improvement.
As a three-star hotel, the Consort Hotel offers good value for money with reasonable pricing and functional amenities. The decor and facilities are dated and in need of updating, but the hotel delivers on basic yet essential aspects like spacious rooms and friendly service. Overall, while there are areas that need significant improvement, the Consort Hotel provides a satisfactory stay for many of its guests.
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