Overall, Trump National Doral Golf Resort is a luxurious and unforgettable 5-star hotel that offers outstanding quality facilities and services. The staff is professionally trained and goes above and beyond to make guests feel right at home. Golf lovers will be in heaven with amazing courses and foodies will appreciate the quality gastronomic options available. Guests rave that after staying here, nothing else will come close to creating such a memorable experience.
The DoubleTree by Hilton Hotel Miami Airport & Convention Center is praised for its highly convenient location, especially beneficial for those needing quick access to Miami Airport and the convention center. Business travelers and shoppers find it ideally located near essential business hubs and malls. The connected small shopping center and transportation services to and from the airport further enhance its convenience. The staff’s efficient service, including a swift check-in and check-out process, greatly enriches the guest experience.
The breakfast offerings receive positive recognition for their hearty and diverse selections, particularly the fruits and overall food quality. However, some guests find the breakfast cost prohibitive, noting it is not included in the room rate.
The rooms are noted for their spaciousness and comfort, particularly their proximity to the airport, but feedback is mixed due to concerns about outdated décor and cleanliness issues. Some rooms have been reported as dingy with an unpleasant smell and there are mentions of dirty environments and poor maintenance. However, the bathrooms receive occasional praise for their cleanliness and modernity.
Cleanliness across the hotel garners varied reviews; while some commend the hotel's clean rooms and functional amenities, many guests point out significant issues with cleanliness in rooms and common areas, citing mold, dirty socks and stained bed sheets among the problems. Despite this, the restaurant's food quality and staff receive favorable feedback.
Staff interactions are generally positive with many commendations for their friendliness, attentiveness and hospitality, particularly from service staff and individuals like Laura at the front desk. However, there are some instances of staff perceived as unwelcoming and specific complaints about front desk service.
The pool area is appreciated for its pleasant atmosphere and amenities like the hot spa and clean towels. Despite some maintenance concerns, guests overall find the pool enjoyable. Parking services receive generally positive feedback with reasonable fees and valet options adding convenience despite some concerns over cost.
Finally, the beds provide mixed experiences for guests; while many find them very comfortable, some face issues with bed assignments, uncomfortable pillows and unpleasant instances of dirty bedding.
In summary, the DoubleTree by Hilton Hotel Miami Airport & Convention Center offers a convenient stay with excellent location benefits, comfortable amenities and friendly staff, but it would benefit from addressing cleanliness and maintenance issues to enhance the overall guest experience.
Hyde Suites Midtown Miami is a great choice for those looking for a hotel with a fantastic location in Miami. Guests have praised its central location, which is perfect for exploring the local area and experiencing the local culture. The rooms are spacious and modern with a well-appointed layout and a terrace for enjoying the Miami sunshine. The rooftop pool and jacuzzi offer beautiful views and a relaxing atmosphere. Although some guests had minor complaints about cleanliness, the majority found the hotel to be very clean and well-maintained. The staff is friendly and helpful with Candy and Mary receiving special mentions. The outdoor pool area is lovely with a nice bar area and hot tub. However, parking can be a bit of a challenge with limited metered parking and a high cost for valet parking. Overall, Hyde Suites Midtown Miami is a charming and convenient hotel that offers exceptional service and a relaxing atmosphere.
Hotel Chateaubleau receives considerable praise for its location, which is a significant strong point. Positioned near Coral Gables and within walking distance to a variety of shops, restaurants and bars, the location offers guests convenient access to several key spots like Calle Ocho, the airport and downtown Miami. The neighborhood's charm and the availability of an on-site breakfast add to the positive experience.
The rooms at Hotel Chateaubleau receive mixed feedback. While some guests describe their rooms as clean, spacious and comfortable with amenities like a small balcony, others highlight significant issues such as outdated conditions, poor upkeep and hygiene problems including dust mites, mold and unclean bathrooms. Guest experiences with room quality can vary greatly, indicating inconsistent maintenance and cleanliness standards.
Cleanliness is another area with diverse opinions. Some visitors found their rooms impeccably clean, but many others reported deficiencies such as dirty carpets, moldy bathrooms and pervasive odors. Issues with maintenance further exacerbated these concerns, underscoring the need for improvements in general upkeep and hygiene across the hotel.
The staff at Hotel Chateaubleau generally receive positive reviews. Many guests appreciate the friendly and accommodating nature of the staff, particularly noting their helpfulness and attention to special needs. However, some reviews indicate problems with communication, language barriers and occasional disrespectful or unfriendly behavior from night reception staff. Despite these occasional setbacks, the overall sentiment leans towards a positive experience with the hotel staff.
The bedding at Hotel Chateaubleau is mostly praised with many guests finding the beds comfortable and the linens clean and soft. Though there are a few mentions of the beds being either too soft or too hard, the general consensus is that the bedding contributes positively to the overall stay.
In summary, Hotel Chateaubleau shines with its prime location and friendly staff, yet exhibits significant variability in room quality and cleanliness. While the comfort of the beds is a notable highlight, the mixed reviews on cleanliness and room maintenance suggest that guests should manage their expectations accordingly.
The Grayson Hotel Miami Downtown is a fantastic hotel with an excellent location that's easily accessible to all of Miami's hotspots. Guests consistently rave about the amazing rooms, beautiful facilities and exceptional staff. The breakfast options available at the hotel's sushi and breakfast restaurant are delicious, although some guests have experienced slow service or errors on their bills. The rooftop pool with a stunning view is a favorite spot for many guests, although some guests reported that the pool closed early. The parking situation may have some flaws, but it doesn't detract from the overall experience at this hotel. While the hotel's cleanliness seems to vary, the staff were highlighted as one of the best qualities of the hotel with many guests commenting on their exceptional customer service. Overall, The Grayson Hotel Miami Downtown is truly a fantastic hotel that offers superb value.
Gale Miami Hotel & Residences is highly praised for its prime location, offering easy access to downtown Miami attractions and being within walking distance to dining and shopping spots. Guests enjoy the modern amenities and spacious, comfortable rooms with breathtaking views of Miami and Miami Beach. The hotel’s proximity to public transport options further enhances its appeal.
While the breakfast has received mixed reviews regarding value for money, it is generally considered to be of good quality, with room for improvement in variety and cost. The rooms stand out for their generous size, modern design, and home-like atmosphere with kitchens and laundry facilities, making them ideal for families or extended stays. Cleanliness is consistently highlighted, with the hotel described as new, super clean, and well-maintained, which, along with beautiful views and amenities like a gym, contributes to a memorable stay.
The staff receives commendations for their friendliness and helpfulness, particularly the front desk and restaurant teams. However, there are suggestions for further training to address occasional lapses in professionalism and efficiency, especially in valet and poolside services. The rooftop pool is noted for its cleanliness, warmth, and stunning city views, though it can get crowded during peak times.
Parking poses a notable concern due to high valet costs and potential delays in retrieval, a common issue in the Miami area. Despite this, Gale Miami Hotel & Residences offers an inviting and comfortable retreat for travelers, combining stylish accommodations with a serene atmosphere and friendly service in the heart of Miami.
The Biltmore Hotel Miami Coral Gables is a luxurious and exceptional 5-star establishment that offers superb amenities and services. Guests have had exceptional experiences during their stay with some describing it as a dream come true. Although a few guests have noted minor issues with room cleanliness and breakfast buffet, the hotel remains a favorite among guests who highly recommend it for its exceptional service, fabuloso amenities and overall exceptional experience.
Positive: Kimpton EPIC Hotel by IHG is an exceptional hotel that offers a beautiful and relaxing experience. The hotel strikes a wonderful balance between luxury and affordability, making it a great value for money. The staff is extremely friendly and accommodating and the facilities are top-notch. Guests enjoy the beautiful hotel and the exceptional services provided by the staff.
Negative: Some guests have remarked that the staff is not adequately trained to handle five star standards with some personnel behaving inappropriately and being unable to communicate effectively.
Overall: Kimpton EPIC Hotel is a stunning five star hotel with exceptional facilities and services. While some guests have had negative experiences with the staff, the majority of guests have had a wonderful stay and highly recommend the hotel.
The InterContinental Miami is a great hotel to stay in if you're looking for an impressive and comfortable experience. While some guests feel that it falls short of a full five-star rating, the exceptional facilities and services make up for it. Even though the breakfast can be pricey, it's reportedly excellent. Guests looking for a good experience at a reasonable price point should definitely consider staying here.
W Miami is a centrally located hotel that offers guests a great location for exploring Miami. The downtown area is conveniently close, giving guests access to shopping centers and an array of restaurants to choose from. Guests truly appreciate the location and many enjoyed the amazing views from their rooms. The rooms were described as modern, clean and comfortable with guests loving the views from the upper floors and finding the suites to be well-furnished and spacious. While some guests have had negative experiences with cleanliness, the majority found the hotel to be clean. The staff at W Miami have received mixed reviews from guests, but many have praised their friendly and pleasant nature with some going above and beyond for guests. The rooftop pool at W Miami is a highlight for many guests, who rave about its amazing views and beautiful surroundings. Despite some minor issues, the W Miami pool is a standout feature of the hotel, offering a fantastic way to relax and enjoy the Miami skyline. Overall, W Miami is a great choice for travelers looking for a prime location and comfortable accommodations.
The St. Regis Bal Harbour Resort stands out as a luxurious and comfortable option for travelers. Its spacious and pristine rooms have received positive reviews with guests commending their comfort and quality. Although there have been a couple of minor issues reported, they did not significantly impact guests' overall satisfaction with the resort. Some guests needed to request room service for basic necessities like soap and wash cloths and a few experienced delays with their transportation. Nonetheless, the resort's impressive features make for an exceptional experience, including its gorgeous and spacious suites that offer guests the perfect chance to relax and unwind.
Dua Miami, Autograph Collection is a top-notch hotel with an excellent location, providing easy access to shops, dining and public transportation. Guests can enjoy a beautiful rooftop pool and a modern artsy vibe throughout the property. The hotel's cleanliness is described as being of a good standard with friendly and accommodating staff. The rooms vary in quality and style, but most guests found them to be at least functional and comfortable during their stay. The pool is a fantastic feature of this lovely property with many positive reviews from guests. Overall, Dua Miami, Autograph Collection is the perfect place to stay for those looking to live large and party hard, whether celebrating a special occasion or simply enjoying a vacation.
Positive reviews of the Grand Beach Hotel Surfside highlight its beautiful surroundings and comfortable facilities. Some guests appreciate the good value for such a luxurious experience, while others believe that the hotel could improve their service and cleanliness. Overall, this resort offers a reasonably priced stay with good quality facilities and services, making it a great choice for travelers looking for a beautiful place to enjoy their vacation.
The Mandarin Oriental, Miami earns high praise for its ideal location in the heart of Brickell, offering stunning views of the bay and skyline. Guests are impressed with the top-notch facilities and exceptional staff, making for a thoroughly enjoyable stay. The breakfast buffet receives high marks for its quality and variety and the spacious and well-decorated rooms are luxurious and comfortable despite minor issues. Cleanliness is exceptional throughout the hotel with minor exceptions. The attentive and accommodating staff is another highlight, although the pool bar staff and concierge services receive mixed reviews. While parking fees can be expensive, the valet service is considered hassle-free. The hotel is recommended for those seeking a luxurious stay in central Miami with guests praising its outstanding amenities and customer service.