5-Star HotelA large, well-established luxury hotel centrally located opposite Stadtpark. It offers classic luxury accommodations, extensive meeting facilities, a 24-hour fitness center with spa amenities, and a Club Lounge with city views.
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Summary of reviews related to the '5 Star' categoryInterContinental Wien by IHG in Vienna presents a mixed experience for its guests, with varying opinions on its five-star status and services. While some visitors praise the hotel for providing a luxurious environment, outstanding food, and an excellent level of service that affirms its five-star reputation, others find the property falls short of contemporary five-star expectations. Particular criticisms highlight the outdated condition of the rooms, which some view as insufficiently equipped, lacking essentials like a minibar and boasting small, worn-out spaces. Breakfast appears to be a point of contention, with reports of long waits and limited offerings that don't reflect true five-star standards. Service experiences vary, with some noting that porters were amiable, while interactions at the reception lacked warmth. Although some guests felt the pricing justified Vienna's five-star market, there remains a consensus that both the hotel's condition and service level don’t consistently align with what is expected from a top-tier luxury brand like InterContinental.
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