4-Star HotelThis 4-star hotel offers views of the River Elbe and Hitzacker Harbor. It provides spacious, clean rooms, and comfortable beds. Guests appreciate the excellent breakfast, helpful staff, and convenient location.
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Summary of reviews related to the '4 Star' categoryHotel Hafen Hitzacker - Elbe has received mixed reviews regarding its four-star rating. Many guests note that the hotel does not live up to the standards expected of a four-star establishment. There are consistent comments pointing out the lack of room service and limited restaurant hours, which closes quite early, creating inconvenience for guests seeking dinner. The breakfast offerings have also been criticized for not being exclusive enough for a hotel of this rating.
On the positive side, the hotel is praised for its peaceful location. Some guests even suggested that the hotel deserves a five-star rating for this aspect alone. However, the reception and overall staff service prompt a different opinion, failing to meet the expectations of many visitors who expected a higher level of service in line with a four-star hotel.
Despite these criticisms, there are still guests who consider the hotel recommendable but suggest that improvements, particularly in service and dining options, are necessary to justify its four-star status.
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