Accessible HotelAll ADA accessible rooms are located on the first floor with parking directly across. The entire room and bathroom are wheelchair accessible, and the front desk and lobby are closest to these rooms.
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Summary of reviews related to the 'Accessible' categoryThe Pacific Marina Inn offers a mix of accessibility features and some areas for improvement for guests with disabilities. The hotel has short access aisles on each level and wide parking spots for those needing coordination assistance. The proximity of parking to the entrance, combined with an ADA ramp, ensures ease of entry. Guests appreciated the staff, who embodied the "Aloha spirit" and were particularly attentive to the needs of disabled visitors. The sense of welcome was evident, as staff went out of their way to accommodate and adjust travel plans, even for guests requiring immediate arrangements due to flight cancellations.
However, the availability of accessible rooms can be inconsistent with some guests being assigned to less optimal rooms. The property's parking facilities could benefit from additional handicapped spaces. Certain elements, such as room locks and security features, have been noted as areas that might need updating to better serve the needs of all guests. Despite the slightly dated conditions of the hotel's infrastructure, the willingness of the staff to assist and the provision of amenities like free Wi-Fi contribute positively to the overall stay.
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