Accessible HotelThis hotel offers wheelchair accessible accommodation, specifically Room 14, featuring a wet room with ample space for maneuverability and grab rails. The property has level access throughout, and rooms are entered with cards. Disabled toilets are also available in the pub area.
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Summary of reviews related to the 'Accessible' categoryPenny Hedge, Whitby by Marston's Inns, offers commendable accessibility features for guests with disabilities. The hotel features accessible rooms specifically designed to accommodate wheelchair users, with many guests noting the spaciousness and cleanliness of these rooms. The convenience of having ground floor rooms available makes it easier for those with mobility challenges. Positive remarks highlight the ample disabled parking located near hotel entrances, which improves accessibility.
Bathrooms in the disabled rooms are equipped with essential amenities such as grab handles, a seat in the wet room shower, and plenty of space for wheelchairs and walkers to maneuver. However, some guests indicated areas for improvement, such as a need for more adjustable shower fixtures and flat surfaces in the bathrooms.
While the hotel's proximity to Whitby offers convenience, visitors with mobility issues should be aware of the challenging uphill walk back from the town center. Overall, Penny Hedge is highly regarded for its efforts in catering to the needs of disabled guests, though some enhancements could further improve the experience.
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