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Accessible Hotels with Heated Pool in Icod el Alto
30 HOTELS IN AND AROUND ICOD EL ALTORanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
Hotel Rural Casablanca, located in a serene mountaintop village, offers a tranquil retreat with breathtaking views, perfect for those seeking solace from daily bustle. The hotel's strategic location provides easy access to nearby towns such as Icod, Garachico, and La Orotava, making it an excellent base for exploring Tenerife. Despite its remote setting, it is conveniently accessible by car, catering well to adventurous travelers.
Guests generally enjoy the breakfast, which offers a diverse selection including gluten-free pastries, fresh fruits, and various meats, all complemented by stunning sea views. However, improvements could be made regarding the freshness of certain items and the timing of the breakfast service.
The accommodations at Hotel Rural Casablanca are remarkable, with spacious rooms offering beautiful sea views and a consistently high level of cleanliness. Guests find the beds exceptionally comfortable, and the rooms well-appointed with convenient amenities. The recent renovations have further enhanced the hotel's already pristine environment.
The staff at Hotel Rural Casablanca consistently receive high praise for their warmth and attentiveness, ensuring a welcoming atmosphere and excellent service. Personalized attention from the team, including standout individuals, leaves a lasting positive impression on visitors.
The hotel's heated indoor pool is a notable favorite among guests, offering a relaxing retreat with 24-hour access. The pool is frequently highlighted as a standout feature, providing a warm and soothing escape, bolstered by comfortable sun loungers and a peaceful ambiance.
Parking facilities receive positive feedback for their ample, secure, and easily accessible nature, though suggestions for aesthetic improvements are noted. Overall, Hotel Rural Casablanca excels in providing comfort, serenity, and attentive hospitality, making it a highly recommended destination.
Guests generally enjoy the breakfast, which offers a diverse selection including gluten-free pastries, fresh fruits, and various meats, all complemented by stunning sea views. However, improvements could be made regarding the freshness of certain items and the timing of the breakfast service.
The accommodations at Hotel Rural Casablanca are remarkable, with spacious rooms offering beautiful sea views and a consistently high level of cleanliness. Guests find the beds exceptionally comfortable, and the rooms well-appointed with convenient amenities. The recent renovations have further enhanced the hotel's already pristine environment.
The staff at Hotel Rural Casablanca consistently receive high praise for their warmth and attentiveness, ensuring a welcoming atmosphere and excellent service. Personalized attention from the team, including standout individuals, leaves a lasting positive impression on visitors.
The hotel's heated indoor pool is a notable favorite among guests, offering a relaxing retreat with 24-hour access. The pool is frequently highlighted as a standout feature, providing a warm and soothing escape, bolstered by comfortable sun loungers and a peaceful ambiance.
Parking facilities receive positive feedback for their ample, secure, and easily accessible nature, though suggestions for aesthetic improvements are noted. Overall, Hotel Rural Casablanca excels in providing comfort, serenity, and attentive hospitality, making it a highly recommended destination.
Categories
Heated Pool
Accessible
Pool
Heated Pool
Outdoor Pool
$
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Summary of reviews
Route Active Hotel, located in the serene northern part of Tenerife, offers a tranquil escape ideal for walking and hiking enthusiasts. Its stunning surroundings and proximity to the sea provide breathtaking views and a peaceful ambiance. Although slightly removed from bustling tourist spots, the hotel is well-connected for exploring various attractions on the island. Guests appreciate its quiet setting, making it perfect for unwinding.
The breakfast experience at Route Active Hotel is highly praised, offering a rich and varied buffet that includes fresh, healthy options and indulgent treats. The modern, spacious breakfast area and attentive staff further enhance the dining experience. Dinner options are also well-received with guests enjoying the quality and taste of the meals, although some suggest a need for more variety, especially for vegetarians.
Rooms at the hotel are consistently noted for being spacious and clean with comfortable living areas, kitchens and balconies providing delightful views. Daily cleaning services maintain high standards, contributing to a pleasant stay. While some noise from the street or other guests can be a minor issue, overall, the accommodations offer comfort and practicality.
Cleanliness is a standout feature with both the rooms and public areas, such as the pool and gardens, meticulously maintained. The hotel's high hygiene standards and friendly, attentive staff ensure a welcoming atmosphere.
The staff at Route Active Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to the inviting environment. Their proactive approach and ability to assist with excursions enhance the overall guest experience.
While the free wifi service receives mixed reviews with better connectivity in common areas compared to rooms, the gym is a notable highlight. Guests appreciate its spaciousness, cleanliness and well-maintained equipment, making it a valuable amenity for keeping up with fitness routines.
The pool is another highly praised feature, providing a serene and clean setting with free towels and a lounge area with sun loungers. Families find the pool area inviting, though the lack of extensive child-friendly activities may be a drawback for some.
The feedback on the beds is mixed with many guests finding the mattresses comfortable and supportive, though some criticize the pillows and sofa beds. The hotel generally delivers on comfort, especially with the main beds.
Overall, Route Active Hotel, despite its three-star rating, exceeds expectations with its blend of comfort, value and exceptional service, offering a restful and enjoyable stay for its guests.
The breakfast experience at Route Active Hotel is highly praised, offering a rich and varied buffet that includes fresh, healthy options and indulgent treats. The modern, spacious breakfast area and attentive staff further enhance the dining experience. Dinner options are also well-received with guests enjoying the quality and taste of the meals, although some suggest a need for more variety, especially for vegetarians.
Rooms at the hotel are consistently noted for being spacious and clean with comfortable living areas, kitchens and balconies providing delightful views. Daily cleaning services maintain high standards, contributing to a pleasant stay. While some noise from the street or other guests can be a minor issue, overall, the accommodations offer comfort and practicality.
Cleanliness is a standout feature with both the rooms and public areas, such as the pool and gardens, meticulously maintained. The hotel's high hygiene standards and friendly, attentive staff ensure a welcoming atmosphere.
The staff at Route Active Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to the inviting environment. Their proactive approach and ability to assist with excursions enhance the overall guest experience.
While the free wifi service receives mixed reviews with better connectivity in common areas compared to rooms, the gym is a notable highlight. Guests appreciate its spaciousness, cleanliness and well-maintained equipment, making it a valuable amenity for keeping up with fitness routines.
The pool is another highly praised feature, providing a serene and clean setting with free towels and a lounge area with sun loungers. Families find the pool area inviting, though the lack of extensive child-friendly activities may be a drawback for some.
The feedback on the beds is mixed with many guests finding the mattresses comfortable and supportive, though some criticize the pillows and sofa beds. The hotel generally delivers on comfort, especially with the main beds.
Overall, Route Active Hotel, despite its three-star rating, exceeds expectations with its blend of comfort, value and exceptional service, offering a restful and enjoyable stay for its guests.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
Accessible
$
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Summary of reviews
AluaSoul Orotava Valley - Adults Only stands out as a serene and picturesque retreat ideal for relaxation. Its tranquil location on the outskirts of Puerto de la Cruz offers breathtaking views of the city, sea and even glimpses of Mount Teide, providing a peaceful escape from the bustling city life. Conveniently close to attractions such as Playa Jardin and Loro Parque and easily accessible by car with available free parking, the hotel strikes a balance between seclusion and convenience.
Breakfast at AluaSoul Orotava Valley is frequently praised for its extensive variety and high quality. Guests enjoy a hearty and diverse buffet that includes live cooking stations and a wide selection of pastries, making it an impressive start to the day. Despite some minor critiques on items like coffee and orange juice, the breakfast experience remains a highlight for many.
The dinner buffet receives mixed reviews. While many guests appreciate the variety and good service, noting the inclusion of fish, meat and vegetables, some find the food lacking in flavor and repetitiveness. Live evening entertainment is a positive aspect, although improvements in taste and creativity could enhance the dining experience further.
Rooms at the hotel are consistently lauded for their modern design, spaciousness and impeccable cleanliness. Many guests enjoy stunning views of Mount Teide and the ocean, adding to the charm. Equipped with modern amenities such as air conditioning, coffee machines and small refrigerators, the rooms offer a comfortable and stylish retreat.
Cleanliness across the hotel, from rooms to public areas, is frequently highlighted. Daily housekeeping ensures a pristine environment, enhancing overall guest satisfaction. The friendly and attentive staff, notably receptionists and housekeeping, contribute significantly to the hotel's positive reputation. Staff members like Jorge, Javier, Francisco and Mitchell receive special mentions for their exceptional service.
The pool area offers a relaxing atmosphere with beautiful views and well-maintained facilities. Guests appreciate the heated pool, the rooftop pool and the attentiveness of pool attendants. Early closing hours and the pool's size are minor drawbacks. Aqua gym sessions and the pool bar further enhance the guest experience.
Comfortable beds receive high praise for their quality and comfort, although some guests note variations in mattress firmness. The overall sleep experience is deemed excellent, contributing to a restful stay. While the hotel's WiFi service has substantial room for improvement with frequent connectivity issues being reported, the gym facilities receive mixed feedback. Some guests appreciate the well-equipped nature, while others dislike the additional fee for access.
Overall, AluaSoul Orotava Valley - Adults Only provides a comfortable and serene experience that aligns closely with its four-star rating. Attention to minor details and enhancement in specific areas such as dinner quality and WiFi service could further elevate the guest experience, making it a top choice for an adults-only getaway.
Breakfast at AluaSoul Orotava Valley is frequently praised for its extensive variety and high quality. Guests enjoy a hearty and diverse buffet that includes live cooking stations and a wide selection of pastries, making it an impressive start to the day. Despite some minor critiques on items like coffee and orange juice, the breakfast experience remains a highlight for many.
The dinner buffet receives mixed reviews. While many guests appreciate the variety and good service, noting the inclusion of fish, meat and vegetables, some find the food lacking in flavor and repetitiveness. Live evening entertainment is a positive aspect, although improvements in taste and creativity could enhance the dining experience further.
Rooms at the hotel are consistently lauded for their modern design, spaciousness and impeccable cleanliness. Many guests enjoy stunning views of Mount Teide and the ocean, adding to the charm. Equipped with modern amenities such as air conditioning, coffee machines and small refrigerators, the rooms offer a comfortable and stylish retreat.
Cleanliness across the hotel, from rooms to public areas, is frequently highlighted. Daily housekeeping ensures a pristine environment, enhancing overall guest satisfaction. The friendly and attentive staff, notably receptionists and housekeeping, contribute significantly to the hotel's positive reputation. Staff members like Jorge, Javier, Francisco and Mitchell receive special mentions for their exceptional service.
The pool area offers a relaxing atmosphere with beautiful views and well-maintained facilities. Guests appreciate the heated pool, the rooftop pool and the attentiveness of pool attendants. Early closing hours and the pool's size are minor drawbacks. Aqua gym sessions and the pool bar further enhance the guest experience.
Comfortable beds receive high praise for their quality and comfort, although some guests note variations in mattress firmness. The overall sleep experience is deemed excellent, contributing to a restful stay. While the hotel's WiFi service has substantial room for improvement with frequent connectivity issues being reported, the gym facilities receive mixed feedback. Some guests appreciate the well-equipped nature, while others dislike the additional fee for access.
Overall, AluaSoul Orotava Valley - Adults Only provides a comfortable and serene experience that aligns closely with its four-star rating. Attention to minor details and enhancement in specific areas such as dinner quality and WiFi service could further elevate the guest experience, making it a top choice for an adults-only getaway.
Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Parking
$
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Summary of reviews
Alua Tenerife is a highly recommended hotel for those seeking a relaxing beach vacation with easy access to nearby attractions. The hotel's location is praised for its close proximity to the beach and walking distance to the city center with beautiful views and nearby terraces, shops and restaurants. The breakfast buffet is described as great, excellent, varied and with a large selection, while the dinner options have been a mixed bag. The rooms are spacious, modern and comfortable with stylish decor and amenities and the hotel is consistently praised for its cleanliness and housekeeping staff. The staff is friendly, efficient and helpful with excellent customer service. The pool area is fantastic with plenty of space to relax and soak up the sun and the hotel is situated just a few minutes' walk from both a pleasant beach with white sand and another one with black sand. The hotel is also a great option for families with plenty of activities for kids and spacious family rooms. While some guests have noted minor shortcomings, such as the limited food options for kids or the beds being two single beds pushed together, the majority of guests have had a positive experience at Alua Tenerife.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Beach
$
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Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Beach
$
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Summary of reviews
Apartamentos Teneguia is well-regarded for its prime location in Puerto de la Cruz, offering guests easy access to major attractions such as Playa Jardín, the city center, and Loro Parque. The complex provides a balance of tranquility and centrality, with many guests enjoying breathtaking sea views and stunning sunsets from their balconies. The proximity to shops, restaurants, the beach, and the bus station adds to the convenience, making it a favored choice among visitors who appreciate good value for money and consistently satisfactory service.
Guests frequently commend the breakfast at Apartamentos Teneguia, noting its variety and good quality. The buffet, served in a pleasant atmosphere, is enhanced by the friendliness of staff members such as Eva, Maribel, and Luis. While some guests consider the breakfast options basic, the overall perception is positive, with many enjoying the selection as a good value addition to their stay.
While cleanliness reviews are mixed, with some guests finding the accommodations to be very clean and well-maintained, others have pointed out areas that could benefit from improved cleaning and maintenance. Despite some concerns, the staff's friendliness and attentiveness often enhance the guest experience, and the location and views remain standout aspects.
Staff service is highlighted as a key strength, with guests consistently praising the friendly, professional, and accommodating nature of employees across different areas of the hotel. Receptionists receive special mention for their effort to ensure a smooth stay, further enhancing the overall guest experience.
The hotel has made improvements in its internet service, with generally positive feedback on the WiFi quality, now suitable for remote work in many of the rooms. However, there are still reported inconsistencies, particularly in coverage throughout the property, indicating room for further enhancement.
While the pool area is known for its cleanliness and comfort, guests have faced inconvenience due to its ongoing closure. The hotel responds by offering access to nearby alternatives, maintaining guest satisfaction to some extent. Finally, reviews of the bedding are varied, with comfort levels differing significantly among guests, suggesting that upgrades in bedding could benefit future stays.
Overall, Apartamentos Teneguia presents a welcoming option for travelers, backed by excellent staff service and a prime location, though improvements in certain amenities could elevate guest experiences further.
Guests frequently commend the breakfast at Apartamentos Teneguia, noting its variety and good quality. The buffet, served in a pleasant atmosphere, is enhanced by the friendliness of staff members such as Eva, Maribel, and Luis. While some guests consider the breakfast options basic, the overall perception is positive, with many enjoying the selection as a good value addition to their stay.
While cleanliness reviews are mixed, with some guests finding the accommodations to be very clean and well-maintained, others have pointed out areas that could benefit from improved cleaning and maintenance. Despite some concerns, the staff's friendliness and attentiveness often enhance the guest experience, and the location and views remain standout aspects.
Staff service is highlighted as a key strength, with guests consistently praising the friendly, professional, and accommodating nature of employees across different areas of the hotel. Receptionists receive special mention for their effort to ensure a smooth stay, further enhancing the overall guest experience.
The hotel has made improvements in its internet service, with generally positive feedback on the WiFi quality, now suitable for remote work in many of the rooms. However, there are still reported inconsistencies, particularly in coverage throughout the property, indicating room for further enhancement.
While the pool area is known for its cleanliness and comfort, guests have faced inconvenience due to its ongoing closure. The hotel responds by offering access to nearby alternatives, maintaining guest satisfaction to some extent. Finally, reviews of the bedding are varied, with comfort levels differing significantly among guests, suggesting that upgrades in bedding could benefit future stays.
Overall, Apartamentos Teneguia presents a welcoming option for travelers, backed by excellent staff service and a prime location, though improvements in certain amenities could elevate guest experiences further.
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Accessible
Pool
Heated Pool
Private Pool
Outdoor Pool
Beach
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Accessible
Pool
Heated Pool
Outdoor Pool
Dog Friendly
One bedroom apartment with spectacular views with Atlantic Ocean4.3 km from Icod el Alto
Apartment in Puerto de la Cruz
5.5
Rated$
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Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Beach
$
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Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Free Wi-Fi
Hotel Las Águilas Tenerife, Affiliated by Meliá4.4 km from Icod el Alto
Hotel in Puerto de la Cruz
8.5
Very GoodFrom $119
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Summary of reviews
Hotel Las Águilas Tenerife, Affiliated by Meliá, boasts a prime location perched atop a hill in Puerto de la Cruz, offering breathtaking panoramic views of the ocean, mountains and the charming town below. Its strategic location makes it an ideal hub for exploring both the northern and southern parts of Tenerife with easy access to main highways and local attractions such as Loro Parque and Teide National Park. Guests greatly appreciate the tranquility, stunning scenery and serene ambiance facilitated by this setting. While the hilltop location requires the use of a car, the hotel compensates with ample parking and a convenient shuttle service to the city center.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife, Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife, Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers.
Categories
Accessible
Pool
Heated Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
$
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Summary of reviews
Hotel Puerto Palace is lauded for its serene and tranquil location, offering a peaceful escape from the bustling city center of Puerto de la Cruz. Nestled among beautiful mountain views and tropical vegetation, the hotel provides guests with a calm, relaxing environment. Its proximity to attractions like Loro Park and Playa Jardin and good public transportation make it convenient for exploration. Despite being situated on a hill, guests appreciate the scenic walk and the hotel's complimentary shuttle service, reinforcing the hotel's balance between tranquility and accessibility.
The hotel's breakfast receives extensive praise for its variety, quality and value with a diverse array of sweet and savory options that cater to all tastes. Guests consistently describe it as generous and satisfying, adding to the overall appeal of the hotel. Conversely, dinner experiences are more mixed with notable mentions of variety and quality, but some guests find it repetitive and lacking in freshness. Despite these concerns, the pleasant dining environment and attentive staff contribute positively to the overall experience.
Rooms at Hotel Puerto Palace are described as spacious, well-equipped and comfortable, many featuring balconies with beautiful sea or pool views. Guests appreciate the cleanliness, effective housekeeping and quietness of the rooms, ensuring a restful stay. Although some rooms show signs of age, the overall quality remains high with modern amenities and tasteful decor.
Cleanliness is a standout feature with the hotel consistently maintaining high standards in both rooms and common areas. The meticulous attention to detail by the housekeeping staff is frequently praised, contributing to the hotel's inviting atmosphere.
The staff at Hotel Puerto Palace shine through with their exceptional dedication and professionalism, creating a welcoming and friendly environment. Specific staff members receive special mentions for their kindness and efficiency, significantly enhancing guests' experiences.
While the hotel's free Wi-Fi service has mixed reviews with some guests experiencing weak signals and disconnections, the hotel compensates with its superb pool area. The well-maintained pools and luxurious jacuzzis are set in lush tropical gardens, offering a tranquil spot for relaxation. Additional sports facilities, including well-maintained tennis courts, further enrich guests' stay.
Parking can be challenging due to limited spaces in the hotel's underground garage, but ample public parking options nearby generally mitigate this issue.
In summary, Hotel Puerto Palace offers a harmonious blend of tranquility, excellent service and high-quality amenities, making it a solid choice for travelers seeking both relaxation and the option to explore the vibrant local attractions. The combination of a superb breakfast, spacious rooms, outstanding cleanliness and friendly staff ensures a consistently pleasant stay.
The hotel's breakfast receives extensive praise for its variety, quality and value with a diverse array of sweet and savory options that cater to all tastes. Guests consistently describe it as generous and satisfying, adding to the overall appeal of the hotel. Conversely, dinner experiences are more mixed with notable mentions of variety and quality, but some guests find it repetitive and lacking in freshness. Despite these concerns, the pleasant dining environment and attentive staff contribute positively to the overall experience.
Rooms at Hotel Puerto Palace are described as spacious, well-equipped and comfortable, many featuring balconies with beautiful sea or pool views. Guests appreciate the cleanliness, effective housekeeping and quietness of the rooms, ensuring a restful stay. Although some rooms show signs of age, the overall quality remains high with modern amenities and tasteful decor.
Cleanliness is a standout feature with the hotel consistently maintaining high standards in both rooms and common areas. The meticulous attention to detail by the housekeeping staff is frequently praised, contributing to the hotel's inviting atmosphere.
The staff at Hotel Puerto Palace shine through with their exceptional dedication and professionalism, creating a welcoming and friendly environment. Specific staff members receive special mentions for their kindness and efficiency, significantly enhancing guests' experiences.
While the hotel's free Wi-Fi service has mixed reviews with some guests experiencing weak signals and disconnections, the hotel compensates with its superb pool area. The well-maintained pools and luxurious jacuzzis are set in lush tropical gardens, offering a tranquil spot for relaxation. Additional sports facilities, including well-maintained tennis courts, further enrich guests' stay.
Parking can be challenging due to limited spaces in the hotel's underground garage, but ample public parking options nearby generally mitigate this issue.
In summary, Hotel Puerto Palace offers a harmonious blend of tranquility, excellent service and high-quality amenities, making it a solid choice for travelers seeking both relaxation and the option to explore the vibrant local attractions. The combination of a superb breakfast, spacious rooms, outstanding cleanliness and friendly staff ensures a consistently pleasant stay.
Categories
Heated Pool
Accessible
Pool
Heated Pool
Children's Pool
Outdoor Pool
$
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Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Hotel AF Valle Orotava in Puerto de la Cruz boasts a stellar reputation among guests, particularly for its prime central location. Nestled within walking distance of key attractions like Loro Parque, Playa Jardin and the old town, the hotel's proximity to the bus station and the vibrant waterfront makes it an ideal base for exploring Tenerife. Guests appreciate the tranquility at night and the excellent views from the rooftop pool, enhancing the appeal of the modern, newly renovated facilities.
The breakfast experience at the hotel is generally positive, featuring a wide array of generous options including churros and pancakes. Guests find the breakfast buffet varied and comprehensive with options catering to different dietary preferences. The staff receive accolades for their pleasant and accommodating nature, ensuring a pleasant start to the day.
Despite mixed reviews about the dinner offerings, highlights include themed evenings and live cooking sessions that many guests enjoy. The spacious dining room and efforts to cater to diverse tastes stand out, although some guests feel the variety and quality could be improved.
The rooms at Hotel AF Valle Orotava receive praise for their size, modern decor and comfort. Guests enjoy the spacious terraces offering impressive views of Mount Teide and the sea. Cleanliness is a strong point with many reviews commending the diligence of the cleaning staff, although occasional oversights are noted.
The staff are frequently described as extremely helpful, friendly and professional, significantly contributing to an enjoyable stay. Specific mentions of exceptional service from individuals like Jose, Carlos, Melanie and Juan highlight the personalized attention guests receive.
The hotel's free WiFi garners mixed reviews with some guests finding it fast and stable while others report connectivity issues. However, the majority of guests appreciate the rooftop pools, which offer stunning panoramic views, although longer opening hours and improved poolside amenities are suggested enhancements.
For beach enthusiasts, the hotel's proximity to various beaches like Playa Jardin and Playa Chica is a major plus. The convenient access and cleanliness of the nearby beaches, along with ample parking and scenic views, are frequently highlighted.
Families find the hotel accommodating with spacious rooms and amenities such as baby cribs available. The hotel's calm and welcoming environment is noted as being particularly suitable for guests traveling with children or elderly family members.
Lastly, the comfort of the beds is a recurring theme with many guests describing them as very comfortable. Occasionally, the configuration of the beds can be a minor inconvenience, but overall, the size and cleanliness contribute positively to a restful stay.
In conclusion, Hotel AF Valle Orotava stands out for its excellent location, friendly staff, comfortable accommodations and commendable amenities, making it a highly recommended choice for visitors to Puerto de la Cruz.
The breakfast experience at the hotel is generally positive, featuring a wide array of generous options including churros and pancakes. Guests find the breakfast buffet varied and comprehensive with options catering to different dietary preferences. The staff receive accolades for their pleasant and accommodating nature, ensuring a pleasant start to the day.
Despite mixed reviews about the dinner offerings, highlights include themed evenings and live cooking sessions that many guests enjoy. The spacious dining room and efforts to cater to diverse tastes stand out, although some guests feel the variety and quality could be improved.
The rooms at Hotel AF Valle Orotava receive praise for their size, modern decor and comfort. Guests enjoy the spacious terraces offering impressive views of Mount Teide and the sea. Cleanliness is a strong point with many reviews commending the diligence of the cleaning staff, although occasional oversights are noted.
The staff are frequently described as extremely helpful, friendly and professional, significantly contributing to an enjoyable stay. Specific mentions of exceptional service from individuals like Jose, Carlos, Melanie and Juan highlight the personalized attention guests receive.
The hotel's free WiFi garners mixed reviews with some guests finding it fast and stable while others report connectivity issues. However, the majority of guests appreciate the rooftop pools, which offer stunning panoramic views, although longer opening hours and improved poolside amenities are suggested enhancements.
For beach enthusiasts, the hotel's proximity to various beaches like Playa Jardin and Playa Chica is a major plus. The convenient access and cleanliness of the nearby beaches, along with ample parking and scenic views, are frequently highlighted.
Families find the hotel accommodating with spacious rooms and amenities such as baby cribs available. The hotel's calm and welcoming environment is noted as being particularly suitable for guests traveling with children or elderly family members.
Lastly, the comfort of the beds is a recurring theme with many guests describing them as very comfortable. Occasionally, the configuration of the beds can be a minor inconvenience, but overall, the size and cleanliness contribute positively to a restful stay.
In conclusion, Hotel AF Valle Orotava stands out for its excellent location, friendly staff, comfortable accommodations and commendable amenities, making it a highly recommended choice for visitors to Puerto de la Cruz.
Categories
Heated Pool
Accessible
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
From $99
$
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Summary of reviews
TRH Taoro Garden - Only Adults is an ideal haven for rest and tranquility, situated just outside the busy center of Puerto de la Cruz. The hotel's serene location next to the lush Taoro Park provides a peaceful retreat with stunning views of Mount Teide and lush gardens. A free shuttle bus makes it convenient to explore the city without the hassle of climbing the hill on foot.
The breakfast offerings at TRH Taoro Garden have garnered high praise for their abundance, variety and deliciousness. Guests appreciate the extensive selection of sweet and savory items in the buffet, which keeps the dining experience fresh and engaging. While some note a need for more local products, the consistent quality and friendly service contribute to an overall positive dining experience.
Dinner, while generally positive, receives mixed reviews. Guests enjoy the varied selection and the relaxing ambiance, but some criticize the repetitive options and lack of local flair. Special occasions like Christmas fare slightly better and many still find the meals good and reasonably priced.
The hotel’s rooms are consistently praised for their cleanliness, comfort and spaciousness. Many rooms offer beautiful views from private balconies and guests appreciate modern amenities despite some noting minor wear and tear. While a few rooms may lack optimal lighting or noise insulation, the overall guest experience remains favorable with large, inviting spaces.
Cleanliness is a standout feature, consistently lauded across reviews. Both the rooms and common areas are meticulously maintained, adding to the hotel’s welcoming atmosphere. The staff further enhance the guest experience with their kindness, professionalism and attentiveness. Noteworthy mentions, such as the exemplary service from dining staff like Nuria, highlight the team’s dedication to guest satisfaction.
Though the free Wi-Fi service receives mixed feedback regarding its speed and reliability, the majority of guests find its performance acceptable. The spacious and well-maintained pool area is a highlight, offering a quiet, serene environment for relaxation. Amenities like the snack bar and clean facilities enhance the overall poolside enjoyment despite the pool closing early and being unheated.
Parking at TRH Taoro Garden presents a bit of a challenge due to limited hotel spaces. However, the affordability and availability of nearby public parking options alleviate this concern for most guests. Lastly, the beds are generally praised for their comfort, though improvements could be made regarding the structure and mattress quality.
In summary, TRH Taoro Garden - Only Adults provides a peaceful, comfortable and clean environment with excellent staff service, making it a fantastic choice for a restful adult-only getaway.
The breakfast offerings at TRH Taoro Garden have garnered high praise for their abundance, variety and deliciousness. Guests appreciate the extensive selection of sweet and savory items in the buffet, which keeps the dining experience fresh and engaging. While some note a need for more local products, the consistent quality and friendly service contribute to an overall positive dining experience.
Dinner, while generally positive, receives mixed reviews. Guests enjoy the varied selection and the relaxing ambiance, but some criticize the repetitive options and lack of local flair. Special occasions like Christmas fare slightly better and many still find the meals good and reasonably priced.
The hotel’s rooms are consistently praised for their cleanliness, comfort and spaciousness. Many rooms offer beautiful views from private balconies and guests appreciate modern amenities despite some noting minor wear and tear. While a few rooms may lack optimal lighting or noise insulation, the overall guest experience remains favorable with large, inviting spaces.
Cleanliness is a standout feature, consistently lauded across reviews. Both the rooms and common areas are meticulously maintained, adding to the hotel’s welcoming atmosphere. The staff further enhance the guest experience with their kindness, professionalism and attentiveness. Noteworthy mentions, such as the exemplary service from dining staff like Nuria, highlight the team’s dedication to guest satisfaction.
Though the free Wi-Fi service receives mixed feedback regarding its speed and reliability, the majority of guests find its performance acceptable. The spacious and well-maintained pool area is a highlight, offering a quiet, serene environment for relaxation. Amenities like the snack bar and clean facilities enhance the overall poolside enjoyment despite the pool closing early and being unheated.
Parking at TRH Taoro Garden presents a bit of a challenge due to limited hotel spaces. However, the affordability and availability of nearby public parking options alleviate this concern for most guests. Lastly, the beds are generally praised for their comfort, though improvements could be made regarding the structure and mattress quality.
In summary, TRH Taoro Garden - Only Adults provides a peaceful, comfortable and clean environment with excellent staff service, making it a fantastic choice for a restful adult-only getaway.
Categories
Pool
Heated Pool
Outdoor Pool
Accessible
Parking
$
Info
Summary of reviews
'DWO Nopal' in Puerto de la Cruz receives high praise from guests for its prime location, exceptional service and modern amenities. Positioned in the picturesque old town, the hotel offers easy access to numerous restaurants, shops and key attractions, all within a short stroll. The peaceful, pedestrian-friendly zone enhances its appeal, while the rooftop terrace with stunning views of Mount Teide and the sea serves as a perfect relaxation spot.
The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.
Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.
The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.
Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.
The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.
While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.
Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.
In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.
Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.
The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.
Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.
The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.
While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.
Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.
In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
Accessible
$
Info
Summary of reviews
Hotel Casa del Sol in Puerto de la Cruz, Tenerife, offers a tranquil retreat with stunning panoramic views of the mountains and sea. The serene location, situated on a hill, provides a peaceful and residential atmosphere away from the bustling city center, making it an ideal base for exploring northern Tenerife and nearby parks. Despite the challenging uphill walks, the proximity to central Puerto de la Cruz and convenient access to public transportation are appreciated by many guests. The serene ambiance and beautiful views compensate for the lack of nearby amenities and parking difficulties, making it a favored choice for those seeking a quiet escape.
The breakfast at Hotel Casa del Sol delivers good value for money, featuring a hearty and varied buffet that caters to different tastes. Guests often praise the friendly and attentive breakfast staff, adding a positive touch to the morning experience. However, improvements could be made regarding the freshness and variety of food, as well as the upkeep of the breakfast room. Nonetheless, for an affordable price, the breakfast satisfies many guests with its wholesome offerings.
Dining experiences at the hotel draw mixed reactions. On the positive side, the convenience of room-delivered meals and the ability to dine on the terrace are well-liked with many guests enjoying the tasty and quality food provided. However, the limited hot options, inconsistent coffee quality and frequent closures of the restaurant and bar can be inconvenient for those expecting a full dining experience within the hotel.
The rooms at Hotel Casa del Sol are spacious, clean and practical, often featuring beautiful balconies with impressive views of the sea and mountains. Guests appreciate the comfort, affordability and amenities such as kitchenettes. However, dated interiors, worn-out decor and occasional maintenance issues detract from the overall experience. Noise disturbances and cleanliness inconsistencies are also noted concerns.
The hotel shines when it comes to staff interactions with the majority of guests praising the friendliness, attentiveness and professionalism of the team. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to a welcoming and comfortable stay. Occasional reports of unhelpfulness are rare and do not overshadow the generally warm and positive staff interactions.
WiFi quality at Hotel Casa del Sol varies with some guests reporting excellent and reliable internet service, suitable for work and professional needs. However, inconsistent connectivity, slow speeds and frequent outages are common issues that need addressing to ensure all visitors have a dependable internet experience.
The rooftop pool emerges as a standout feature, lauded for its fantastic views, heated water and clean condition. Guests enjoy the comfortable lounge areas and the serene ambiance, despite occasional maintenance and noise issues. The pool bar adds convenience, although it sometimes closes during the day. The overall positive sentiment makes the pool area a highlight for many staying at the hotel.
Parking at Hotel Casa del Sol is challenging with limited on-site spots and nearly impossible street parking. Guests can opt for paid private parking, though it often involves a steep walk and navigating narrow entrances. The congestion and difficulty in accessing parking spaces can be a hassle, prompting suggestions for better descriptions of the parking situation in the hotel's information.
In summary, Hotel Casa del Sol offers a peaceful and picturesque retreat with friendly staff and comfortable accommodations. While there are areas needing improvement, such as food variety, internet reliability and parking accessibility, the overall experience remains positive for those seeking tranquility and stunning views in Puerto de la Cruz.
The breakfast at Hotel Casa del Sol delivers good value for money, featuring a hearty and varied buffet that caters to different tastes. Guests often praise the friendly and attentive breakfast staff, adding a positive touch to the morning experience. However, improvements could be made regarding the freshness and variety of food, as well as the upkeep of the breakfast room. Nonetheless, for an affordable price, the breakfast satisfies many guests with its wholesome offerings.
Dining experiences at the hotel draw mixed reactions. On the positive side, the convenience of room-delivered meals and the ability to dine on the terrace are well-liked with many guests enjoying the tasty and quality food provided. However, the limited hot options, inconsistent coffee quality and frequent closures of the restaurant and bar can be inconvenient for those expecting a full dining experience within the hotel.
The rooms at Hotel Casa del Sol are spacious, clean and practical, often featuring beautiful balconies with impressive views of the sea and mountains. Guests appreciate the comfort, affordability and amenities such as kitchenettes. However, dated interiors, worn-out decor and occasional maintenance issues detract from the overall experience. Noise disturbances and cleanliness inconsistencies are also noted concerns.
The hotel shines when it comes to staff interactions with the majority of guests praising the friendliness, attentiveness and professionalism of the team. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to a welcoming and comfortable stay. Occasional reports of unhelpfulness are rare and do not overshadow the generally warm and positive staff interactions.
WiFi quality at Hotel Casa del Sol varies with some guests reporting excellent and reliable internet service, suitable for work and professional needs. However, inconsistent connectivity, slow speeds and frequent outages are common issues that need addressing to ensure all visitors have a dependable internet experience.
The rooftop pool emerges as a standout feature, lauded for its fantastic views, heated water and clean condition. Guests enjoy the comfortable lounge areas and the serene ambiance, despite occasional maintenance and noise issues. The pool bar adds convenience, although it sometimes closes during the day. The overall positive sentiment makes the pool area a highlight for many staying at the hotel.
Parking at Hotel Casa del Sol is challenging with limited on-site spots and nearly impossible street parking. Guests can opt for paid private parking, though it often involves a steep walk and navigating narrow entrances. The congestion and difficulty in accessing parking spaces can be a hassle, prompting suggestions for better descriptions of the parking situation in the hotel's information.
In summary, Hotel Casa del Sol offers a peaceful and picturesque retreat with friendly staff and comfortable accommodations. While there are areas needing improvement, such as food variety, internet reliability and parking accessibility, the overall experience remains positive for those seeking tranquility and stunning views in Puerto de la Cruz.
Categories
Heated Pool
Accessible
Pool
Heated Pool
Outdoor Pool
$
Info
Summary of reviews
Parque Vacacional Eden is a charming hotel located up a steep hill overlooking Puerto de la Cruz, offering a peaceful and tranquil atmosphere with beautiful gardens. The breakfast is well-prepared and organized with a wide variety of fresh and delicious options, impressing guests with its quality and variety. The dinner receives mixed reviews, but most guests express positive feedback, appreciating the kindness and professionalism of the waiters and chefs. The hotel boasts spacious and comfortable rooms with some guests highlighting the nice balconies and well-equipped kitchens. The staff is described as very friendly, helpful and accommodating, always addressing guest requests with speed and efficiency. The hotel's swimming pools, Padel courts, sauna, massages and tennis court are well-maintained and clean, providing a range of facilities for active vacationers. Families with kids will also appreciate the beautiful garden area and dedicated children's playground. While some guests experienced minor issues such as intermittent wifi connectivity or uncomfortable beds, the majority of reviews mention high levels of cleanliness and a welcoming environment provided by the staff. Overall, Parque Vacacional Eden appears to be a lovely hotel with a focus on cleanliness and a tranquil atmosphere that is largely appreciated by its guests.
Categories
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Pool Lap Lanes
Outdoor Pool
Accessible
Family
$
Info
Summary of reviews
BLUESEA Costa Jardin & Spa, nestled in a serene and picturesque area, provides a charming base for visitors looking to explore the island. The hotel's tranquil location offers easy highway access and breathtaking views of Teide and the mountainous landscape, adding to its appeal. Typical Canarian architecture and ample parking in a peaceful neighborhood enhance the overall experience.
The breakfast buffet at the hotel includes a commendable selection of items such as pancakes, omelettes, cereals and traditional American breakfast staples, although several guests noted a need for more variety and better quality. Dinner also received mixed feedback with some appreciating the well-prepared food while others criticized the repetitive menu and the lack of seasoning.
Guests frequently commend the spacious and comfortable rooms, especially for their terrace views and large wardrobe space. However, the rooms' dated furnishings and occasional noise disturbances detract from the experience. Cleanliness is another area where feedback varies with some guests appreciating the overall upkeep, while others pointed out specific issues like inconsistent cleaning standards.
The staff at BLUESEA Costa Jardin & Spa are highly praised for their exceptional service and friendliness, significantly enhancing the guest experience. The spa offers good facilities and reasonable prices, although there were mentions of occasional closures and non-functional elements. The pool area is a highlight for many, especially families, thanks to its cleanliness, fun slide and relaxing jacuzzi.
Families find the hotel very accommodating with dedicated entertainment for children and an overall peaceful atmosphere. The value for money and the family-friendly services provided are well-appreciated, though there are minor suggestions for more children-specific activities.
However, the comfort and cleanliness of the beds received substantial criticism with reports of uncomfortable, worn-out mattresses. The four-star rating is contested by several guests who feel the hotel falls short of this standard, emphasizing a need for renovations and improvements.
Overall, while BLUESEA Costa Jardin & Spa boasts stunning views, friendly staff and family-friendly amenities, areas such as dining variety, room updates and bed comfort present opportunities for enhancement to meet guests' expectations.
The breakfast buffet at the hotel includes a commendable selection of items such as pancakes, omelettes, cereals and traditional American breakfast staples, although several guests noted a need for more variety and better quality. Dinner also received mixed feedback with some appreciating the well-prepared food while others criticized the repetitive menu and the lack of seasoning.
Guests frequently commend the spacious and comfortable rooms, especially for their terrace views and large wardrobe space. However, the rooms' dated furnishings and occasional noise disturbances detract from the experience. Cleanliness is another area where feedback varies with some guests appreciating the overall upkeep, while others pointed out specific issues like inconsistent cleaning standards.
The staff at BLUESEA Costa Jardin & Spa are highly praised for their exceptional service and friendliness, significantly enhancing the guest experience. The spa offers good facilities and reasonable prices, although there were mentions of occasional closures and non-functional elements. The pool area is a highlight for many, especially families, thanks to its cleanliness, fun slide and relaxing jacuzzi.
Families find the hotel very accommodating with dedicated entertainment for children and an overall peaceful atmosphere. The value for money and the family-friendly services provided are well-appreciated, though there are minor suggestions for more children-specific activities.
However, the comfort and cleanliness of the beds received substantial criticism with reports of uncomfortable, worn-out mattresses. The four-star rating is contested by several guests who feel the hotel falls short of this standard, emphasizing a need for renovations and improvements.
Overall, while BLUESEA Costa Jardin & Spa boasts stunning views, friendly staff and family-friendly amenities, areas such as dining variety, room updates and bed comfort present opportunities for enhancement to meet guests' expectations.
Categories
Accessible
Pool
Heated Pool
Pool Water Slide
Outdoor Pool
Spa
$
Info
Summary of reviews
'Apartamentos Pez Azul' in Puerto de la Cruz receives abundant praise for its excellent location. Situated in the heart of the city, it's ideally positioned for easy access to shops, restaurants and attractions, including the beach and main promenade. The serene yet central environment is perfect for relaxation while remaining close to the action. Many guests highlighted the scenic views from the rooms, particularly those of the ocean and Mount Teide.
Breakfast at the hotel garners mixed reviews. On the positive side, guests commend the delicious and varied offerings, friendly service and reasonable prices. However, some criticisms include the lack of variety, occasional low-quality items and minor cleanliness issues. Dinner experiences reflect similar sentiments with several guests appreciating the value for money and varied selection, despite some finding the food repetitive or of inconsistent quality.
Rooms at the hotel are generally described as spacious and clean with daily housekeeping and basic kitchen amenities being highly valued. Balconies with beautiful views are a highlight. Nonetheless, the rooms show their age with outdated furniture and some maintenance issues. While most guests find their stay comfortable, occasional remarks about noise and the need for modernization persist.
The staff at 'Apartamentos Pez Azul' are frequently praised for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by courteous receptionists, helpful cleaning staff and attentive restaurant workers. Exceptional customer service and staff dedication greatly enhance the overall guest experience.
Cleanliness receives mixed reactions. Many guests praise the clean rooms and friendly cleaning staff, while others report occasional issues like infrequent towel changes and superficial cleaning. Concerns about bedbugs and cockroaches were noted but seemed to be less frequent.
WiFi service varies with some guests finding it reliable, while others experience weak or unstable connections, especially in rooms and around the pool area.
The pool area is generally appreciated for its size, cleanliness and family-friendly facilities, although it can become crowded and noisy. Some guests report the pool being uncomfortably cold and suggest more frequent cleaning. Positive remarks about the pool staff are common, though the early closing time is seen as a drawback.
The hotel's proximity to various beaches and ample parking adds to the convenience, although the steep walk back can be challenging for some. Despite this, the surrounding beauty and easy access make it a favorable spot for beach enthusiasts.
The beds and bedding receive mixed reviews with some guests finding them comfortable while others complain of discomfort due to worn-out mattresses and pillows. Issues with bed cleanliness were noted but not widespread.
For guests with disabilities, the hotel offers generally good accessibility, including accessible rooms and features. However, there are areas needing improvement, such as the slippery pool ramp. Friendly staff and convenient location add to the positive experience for guests with mobility challenges.
Overall, 'Apartamentos Pez Azul' is highlighted for its fantastic location, friendly staff and value for money, making it a suitable choice for those seeking budget-friendly accommodation with easy access to city attractions and beaches. Improvements in food variety, room updates and better WiFi would enhance the overall experience.
Breakfast at the hotel garners mixed reviews. On the positive side, guests commend the delicious and varied offerings, friendly service and reasonable prices. However, some criticisms include the lack of variety, occasional low-quality items and minor cleanliness issues. Dinner experiences reflect similar sentiments with several guests appreciating the value for money and varied selection, despite some finding the food repetitive or of inconsistent quality.
Rooms at the hotel are generally described as spacious and clean with daily housekeeping and basic kitchen amenities being highly valued. Balconies with beautiful views are a highlight. Nonetheless, the rooms show their age with outdated furniture and some maintenance issues. While most guests find their stay comfortable, occasional remarks about noise and the need for modernization persist.
The staff at 'Apartamentos Pez Azul' are frequently praised for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by courteous receptionists, helpful cleaning staff and attentive restaurant workers. Exceptional customer service and staff dedication greatly enhance the overall guest experience.
Cleanliness receives mixed reactions. Many guests praise the clean rooms and friendly cleaning staff, while others report occasional issues like infrequent towel changes and superficial cleaning. Concerns about bedbugs and cockroaches were noted but seemed to be less frequent.
WiFi service varies with some guests finding it reliable, while others experience weak or unstable connections, especially in rooms and around the pool area.
The pool area is generally appreciated for its size, cleanliness and family-friendly facilities, although it can become crowded and noisy. Some guests report the pool being uncomfortably cold and suggest more frequent cleaning. Positive remarks about the pool staff are common, though the early closing time is seen as a drawback.
The hotel's proximity to various beaches and ample parking adds to the convenience, although the steep walk back can be challenging for some. Despite this, the surrounding beauty and easy access make it a favorable spot for beach enthusiasts.
The beds and bedding receive mixed reviews with some guests finding them comfortable while others complain of discomfort due to worn-out mattresses and pillows. Issues with bed cleanliness were noted but not widespread.
For guests with disabilities, the hotel offers generally good accessibility, including accessible rooms and features. However, there are areas needing improvement, such as the slippery pool ramp. Friendly staff and convenient location add to the positive experience for guests with mobility challenges.
Overall, 'Apartamentos Pez Azul' is highlighted for its fantastic location, friendly staff and value for money, making it a suitable choice for those seeking budget-friendly accommodation with easy access to city attractions and beaches. Improvements in food variety, room updates and better WiFi would enhance the overall experience.
Categories
Heated Pool
Accessible
Pool
Heated Pool
Outdoor Pool
$
Info
Summary of reviews
FERGUS Puerto de la Cruz offers a generally pleasant stay with an array of commendable features, though there are areas where improvements can enhance the experience further.
Guests appreciate the hotel's superb location, which balances proximity to the city center with a serene atmosphere. The accessibility to public transport and free parking options add to its convenience, though the surrounding hilly terrain may be challenging for some without a vehicle. Despite this, the location garners praise for its strategic positioning and stunning sea views.
Breakfast at FERGUS Puerto de la Cruz is noted for its variety and abundance with multiple options including regional Canarian food. While some guests find the quality inconsistent, the majority highlight its completeness and diverse offerings. Dinner experiences present mixed feedback with some guests enjoying the meals and others pointing out a lack of variety and repetitive options.
The rooms stand out positively, being modern, spacious and well-renovated with many offering impressive views. Cleanliness is a strong point with accommodations frequently described as immaculate and comfortable, featuring commendable soundproofing. Minor issues regarding room discrepancies and dated furniture do appear, but overall feedback remains highly favorable.
Cleanliness throughout the hotel is a major plus with high standards upheld and consistent praise directed towards the housekeeping staff. The hotel's commitment to hygiene aligns with its modern aesthetic, further enhancing guest satisfaction.
Staff at FERGUS Puerto de la Cruz receive widespread acclaim for their friendliness, professionalism and helpfulness. Guests consistently feel well-cared for, thanks to the attentive and courteous approach of the entire team.
The pool area offers both relaxation and entertainment with two swimming pools that create a good atmosphere. However, the shortage of loungers and the occasional closure of poolside bars are noted drawbacks. Some guests mention issues like slippery areas and the pools being small or unheated.
In terms of comfort, the beds are frequently praised for their excellent quality, contributing to a restful stay. While there are instances of room assignments not meeting expectations, the spacious and well-appointed rooms generally leave a positive impression.
FERGUS Puerto de la Cruz's four-star rating has received mixed reactions. While the new facilities and good food quality match four-star standards, some guests feel the hotel falls short in variety and overall maintenance, suggesting it may be closer to a three-star experience.
In summary, FERGUS Puerto de la Cruz excels in location, room comfort, cleanliness and staff service, making it a solid choice for travelers. However, addressing the food variety, pool area concerns and ensuring consistency in room standards could further elevate the overall guest experience.
Guests appreciate the hotel's superb location, which balances proximity to the city center with a serene atmosphere. The accessibility to public transport and free parking options add to its convenience, though the surrounding hilly terrain may be challenging for some without a vehicle. Despite this, the location garners praise for its strategic positioning and stunning sea views.
Breakfast at FERGUS Puerto de la Cruz is noted for its variety and abundance with multiple options including regional Canarian food. While some guests find the quality inconsistent, the majority highlight its completeness and diverse offerings. Dinner experiences present mixed feedback with some guests enjoying the meals and others pointing out a lack of variety and repetitive options.
The rooms stand out positively, being modern, spacious and well-renovated with many offering impressive views. Cleanliness is a strong point with accommodations frequently described as immaculate and comfortable, featuring commendable soundproofing. Minor issues regarding room discrepancies and dated furniture do appear, but overall feedback remains highly favorable.
Cleanliness throughout the hotel is a major plus with high standards upheld and consistent praise directed towards the housekeeping staff. The hotel's commitment to hygiene aligns with its modern aesthetic, further enhancing guest satisfaction.
Staff at FERGUS Puerto de la Cruz receive widespread acclaim for their friendliness, professionalism and helpfulness. Guests consistently feel well-cared for, thanks to the attentive and courteous approach of the entire team.
The pool area offers both relaxation and entertainment with two swimming pools that create a good atmosphere. However, the shortage of loungers and the occasional closure of poolside bars are noted drawbacks. Some guests mention issues like slippery areas and the pools being small or unheated.
In terms of comfort, the beds are frequently praised for their excellent quality, contributing to a restful stay. While there are instances of room assignments not meeting expectations, the spacious and well-appointed rooms generally leave a positive impression.
FERGUS Puerto de la Cruz's four-star rating has received mixed reactions. While the new facilities and good food quality match four-star standards, some guests feel the hotel falls short in variety and overall maintenance, suggesting it may be closer to a three-star experience.
In summary, FERGUS Puerto de la Cruz excels in location, room comfort, cleanliness and staff service, making it a solid choice for travelers. However, addressing the food variety, pool area concerns and ensuring consistency in room standards could further elevate the overall guest experience.
Categories
Accessible
Pool
Heated Pool
Outdoor Pool
Sustainability Journey
Categories
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