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3-Star Hotels with Heated Pool in Icod el Alto
9 HOTELS IN AND AROUND ICOD EL ALTORanking can be influenced by the commissions we receive.9 hotels nearby!
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Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Family
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Summary of reviews
Route Active Hotel, located in the serene northern part of Tenerife, offers a tranquil escape ideal for walking and hiking enthusiasts. Its stunning surroundings and proximity to the sea provide breathtaking views and a peaceful ambiance. Although slightly removed from bustling tourist spots, the hotel is well-connected for exploring various attractions on the island. Guests appreciate its quiet setting, making it perfect for unwinding.
The breakfast experience at Route Active Hotel is highly praised, offering a rich and varied buffet that includes fresh, healthy options and indulgent treats. The modern, spacious breakfast area and attentive staff further enhance the dining experience. Dinner options are also well-received with guests enjoying the quality and taste of the meals, although some suggest a need for more variety, especially for vegetarians.
Rooms at the hotel are consistently noted for being spacious and clean with comfortable living areas, kitchens and balconies providing delightful views. Daily cleaning services maintain high standards, contributing to a pleasant stay. While some noise from the street or other guests can be a minor issue, overall, the accommodations offer comfort and practicality.
Cleanliness is a standout feature with both the rooms and public areas, such as the pool and gardens, meticulously maintained. The hotel's high hygiene standards and friendly, attentive staff ensure a welcoming atmosphere.
The staff at Route Active Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to the inviting environment. Their proactive approach and ability to assist with excursions enhance the overall guest experience.
While the free wifi service receives mixed reviews with better connectivity in common areas compared to rooms, the gym is a notable highlight. Guests appreciate its spaciousness, cleanliness and well-maintained equipment, making it a valuable amenity for keeping up with fitness routines.
The pool is another highly praised feature, providing a serene and clean setting with free towels and a lounge area with sun loungers. Families find the pool area inviting, though the lack of extensive child-friendly activities may be a drawback for some.
The feedback on the beds is mixed with many guests finding the mattresses comfortable and supportive, though some criticize the pillows and sofa beds. The hotel generally delivers on comfort, especially with the main beds.
Overall, Route Active Hotel, despite its three-star rating, exceeds expectations with its blend of comfort, value and exceptional service, offering a restful and enjoyable stay for its guests.
The breakfast experience at Route Active Hotel is highly praised, offering a rich and varied buffet that includes fresh, healthy options and indulgent treats. The modern, spacious breakfast area and attentive staff further enhance the dining experience. Dinner options are also well-received with guests enjoying the quality and taste of the meals, although some suggest a need for more variety, especially for vegetarians.
Rooms at the hotel are consistently noted for being spacious and clean with comfortable living areas, kitchens and balconies providing delightful views. Daily cleaning services maintain high standards, contributing to a pleasant stay. While some noise from the street or other guests can be a minor issue, overall, the accommodations offer comfort and practicality.
Cleanliness is a standout feature with both the rooms and public areas, such as the pool and gardens, meticulously maintained. The hotel's high hygiene standards and friendly, attentive staff ensure a welcoming atmosphere.
The staff at Route Active Hotel are frequently commended for their friendliness and helpfulness, contributing significantly to the inviting environment. Their proactive approach and ability to assist with excursions enhance the overall guest experience.
While the free wifi service receives mixed reviews with better connectivity in common areas compared to rooms, the gym is a notable highlight. Guests appreciate its spaciousness, cleanliness and well-maintained equipment, making it a valuable amenity for keeping up with fitness routines.
The pool is another highly praised feature, providing a serene and clean setting with free towels and a lounge area with sun loungers. Families find the pool area inviting, though the lack of extensive child-friendly activities may be a drawback for some.
The feedback on the beds is mixed with many guests finding the mattresses comfortable and supportive, though some criticize the pillows and sofa beds. The hotel generally delivers on comfort, especially with the main beds.
Overall, Route Active Hotel, despite its three-star rating, exceeds expectations with its blend of comfort, value and exceptional service, offering a restful and enjoyable stay for its guests.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
3 Star
$
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Summary of reviews
Hotel Panoramica Garden in Tenerife is praised for its excellent location, providing a tranquil escape with magnificent ocean and mountain vistas. It serves as a strategic base for exploring the northern part of the island, being conveniently close to attractions such as Teide National Park and nearby villages. The peaceful environment, free shuttle service to Puerto de la Cruz and scenic walking paths contribute to a restful stay, though having a car is recommended by some for easier access to amenities and sights.
The breakfast buffet receives high marks for variety and quality with a selection of both sweet and savory options ensuring a hearty start to the day. Despite minor critiques about repetition and coffee quality, the overall experience is deemed satisfying. Dinner reviews are more varied with guests highlighting the diverse and plentiful buffet options but noting instances of food being cold or repetitive. The well-prepared dishes and homemade desserts are appreciated, though there's room for enhancing food quality and variety.
Rooms are notable for their spaciousness, cleanliness and stunning views. Guests value the large, comfortable spaces and daily housekeeping, although the decor is considered outdated by some. The serene location and functional amenities, like kitchenettes, make for a pleasant stay despite occasional noise issues and the need for bathroom updates.
Cleanliness throughout the hotel, especially in rooms and shared areas, is consistently praised. The diligent housekeeping team maintains high standards of cleanliness, contributing to a fresh and orderly environment.
The staff at Hotel Panoramica Garden earn widespread acclaim for their friendliness and attentiveness. From reception to cleaning, employees are recognized for their courteous and helpful service, significantly enriching the guest experience.
The WiFi service, however, is a significant downside with frequent complaints about weak and unreliable connections, especially in the rooms. Improvement in this area is crucial.
The pool area offers a mixed experience. While clean and beautifully located with great views, the cold water temperature is a common complaint, particularly in winter. The availability of an indoor pool and a pool bar adds to the overall appeal, though the pool's early closure and lack of heating limit its usage.
Parking is another contentious point with limited and often crowded spaces making it challenging to find parking, especially during peak times. Free parking is sometimes available nearby, but the convenience is hit-or-miss.
For families, the hotel provides spacious accommodation and a calm environment suitable for older visitors. However, the lack of organized children's activities and entertainment may not fully meet the needs of younger families.
In conclusion, Hotel Panoramica Garden is commended for its beautiful, serene location, excellent breakfast, spacious and clean rooms and friendly staff. Improvements in food variety, WiFi reliability, parking and family-oriented amenities could further enhance the guest experience.
The breakfast buffet receives high marks for variety and quality with a selection of both sweet and savory options ensuring a hearty start to the day. Despite minor critiques about repetition and coffee quality, the overall experience is deemed satisfying. Dinner reviews are more varied with guests highlighting the diverse and plentiful buffet options but noting instances of food being cold or repetitive. The well-prepared dishes and homemade desserts are appreciated, though there's room for enhancing food quality and variety.
Rooms are notable for their spaciousness, cleanliness and stunning views. Guests value the large, comfortable spaces and daily housekeeping, although the decor is considered outdated by some. The serene location and functional amenities, like kitchenettes, make for a pleasant stay despite occasional noise issues and the need for bathroom updates.
Cleanliness throughout the hotel, especially in rooms and shared areas, is consistently praised. The diligent housekeeping team maintains high standards of cleanliness, contributing to a fresh and orderly environment.
The staff at Hotel Panoramica Garden earn widespread acclaim for their friendliness and attentiveness. From reception to cleaning, employees are recognized for their courteous and helpful service, significantly enriching the guest experience.
The WiFi service, however, is a significant downside with frequent complaints about weak and unreliable connections, especially in the rooms. Improvement in this area is crucial.
The pool area offers a mixed experience. While clean and beautifully located with great views, the cold water temperature is a common complaint, particularly in winter. The availability of an indoor pool and a pool bar adds to the overall appeal, though the pool's early closure and lack of heating limit its usage.
Parking is another contentious point with limited and often crowded spaces making it challenging to find parking, especially during peak times. Free parking is sometimes available nearby, but the convenience is hit-or-miss.
For families, the hotel provides spacious accommodation and a calm environment suitable for older visitors. However, the lack of organized children's activities and entertainment may not fully meet the needs of younger families.
In conclusion, Hotel Panoramica Garden is commended for its beautiful, serene location, excellent breakfast, spacious and clean rooms and friendly staff. Improvements in food variety, WiFi reliability, parking and family-oriented amenities could further enhance the guest experience.
Categories
Heated Pool
3 Star
Pool
Heated Pool
Outdoor Pool
$
Info
Categories
3 Star
Pool
Heated Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
'DWO Nopal' in Puerto de la Cruz receives high praise from guests for its prime location, exceptional service and modern amenities. Positioned in the picturesque old town, the hotel offers easy access to numerous restaurants, shops and key attractions, all within a short stroll. The peaceful, pedestrian-friendly zone enhances its appeal, while the rooftop terrace with stunning views of Mount Teide and the sea serves as a perfect relaxation spot.
The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.
Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.
The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.
Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.
The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.
While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.
Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.
In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.
Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.
The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.
Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.
The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.
While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.
Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.
In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
3 Star
$
Info
Summary of reviews
Hotel Casa del Sol in Puerto de la Cruz, Tenerife, offers a tranquil retreat with stunning panoramic views of the mountains and sea. The serene location, situated on a hill, provides a peaceful and residential atmosphere away from the bustling city center, making it an ideal base for exploring northern Tenerife and nearby parks. Despite the challenging uphill walks, the proximity to central Puerto de la Cruz and convenient access to public transportation are appreciated by many guests. The serene ambiance and beautiful views compensate for the lack of nearby amenities and parking difficulties, making it a favored choice for those seeking a quiet escape.
The breakfast at Hotel Casa del Sol delivers good value for money, featuring a hearty and varied buffet that caters to different tastes. Guests often praise the friendly and attentive breakfast staff, adding a positive touch to the morning experience. However, improvements could be made regarding the freshness and variety of food, as well as the upkeep of the breakfast room. Nonetheless, for an affordable price, the breakfast satisfies many guests with its wholesome offerings.
Dining experiences at the hotel draw mixed reactions. On the positive side, the convenience of room-delivered meals and the ability to dine on the terrace are well-liked with many guests enjoying the tasty and quality food provided. However, the limited hot options, inconsistent coffee quality and frequent closures of the restaurant and bar can be inconvenient for those expecting a full dining experience within the hotel.
The rooms at Hotel Casa del Sol are spacious, clean and practical, often featuring beautiful balconies with impressive views of the sea and mountains. Guests appreciate the comfort, affordability and amenities such as kitchenettes. However, dated interiors, worn-out decor and occasional maintenance issues detract from the overall experience. Noise disturbances and cleanliness inconsistencies are also noted concerns.
The hotel shines when it comes to staff interactions with the majority of guests praising the friendliness, attentiveness and professionalism of the team. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to a welcoming and comfortable stay. Occasional reports of unhelpfulness are rare and do not overshadow the generally warm and positive staff interactions.
WiFi quality at Hotel Casa del Sol varies with some guests reporting excellent and reliable internet service, suitable for work and professional needs. However, inconsistent connectivity, slow speeds and frequent outages are common issues that need addressing to ensure all visitors have a dependable internet experience.
The rooftop pool emerges as a standout feature, lauded for its fantastic views, heated water and clean condition. Guests enjoy the comfortable lounge areas and the serene ambiance, despite occasional maintenance and noise issues. The pool bar adds convenience, although it sometimes closes during the day. The overall positive sentiment makes the pool area a highlight for many staying at the hotel.
Parking at Hotel Casa del Sol is challenging with limited on-site spots and nearly impossible street parking. Guests can opt for paid private parking, though it often involves a steep walk and navigating narrow entrances. The congestion and difficulty in accessing parking spaces can be a hassle, prompting suggestions for better descriptions of the parking situation in the hotel's information.
In summary, Hotel Casa del Sol offers a peaceful and picturesque retreat with friendly staff and comfortable accommodations. While there are areas needing improvement, such as food variety, internet reliability and parking accessibility, the overall experience remains positive for those seeking tranquility and stunning views in Puerto de la Cruz.
The breakfast at Hotel Casa del Sol delivers good value for money, featuring a hearty and varied buffet that caters to different tastes. Guests often praise the friendly and attentive breakfast staff, adding a positive touch to the morning experience. However, improvements could be made regarding the freshness and variety of food, as well as the upkeep of the breakfast room. Nonetheless, for an affordable price, the breakfast satisfies many guests with its wholesome offerings.
Dining experiences at the hotel draw mixed reactions. On the positive side, the convenience of room-delivered meals and the ability to dine on the terrace are well-liked with many guests enjoying the tasty and quality food provided. However, the limited hot options, inconsistent coffee quality and frequent closures of the restaurant and bar can be inconvenient for those expecting a full dining experience within the hotel.
The rooms at Hotel Casa del Sol are spacious, clean and practical, often featuring beautiful balconies with impressive views of the sea and mountains. Guests appreciate the comfort, affordability and amenities such as kitchenettes. However, dated interiors, worn-out decor and occasional maintenance issues detract from the overall experience. Noise disturbances and cleanliness inconsistencies are also noted concerns.
The hotel shines when it comes to staff interactions with the majority of guests praising the friendliness, attentiveness and professionalism of the team. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to a welcoming and comfortable stay. Occasional reports of unhelpfulness are rare and do not overshadow the generally warm and positive staff interactions.
WiFi quality at Hotel Casa del Sol varies with some guests reporting excellent and reliable internet service, suitable for work and professional needs. However, inconsistent connectivity, slow speeds and frequent outages are common issues that need addressing to ensure all visitors have a dependable internet experience.
The rooftop pool emerges as a standout feature, lauded for its fantastic views, heated water and clean condition. Guests enjoy the comfortable lounge areas and the serene ambiance, despite occasional maintenance and noise issues. The pool bar adds convenience, although it sometimes closes during the day. The overall positive sentiment makes the pool area a highlight for many staying at the hotel.
Parking at Hotel Casa del Sol is challenging with limited on-site spots and nearly impossible street parking. Guests can opt for paid private parking, though it often involves a steep walk and navigating narrow entrances. The congestion and difficulty in accessing parking spaces can be a hassle, prompting suggestions for better descriptions of the parking situation in the hotel's information.
In summary, Hotel Casa del Sol offers a peaceful and picturesque retreat with friendly staff and comfortable accommodations. While there are areas needing improvement, such as food variety, internet reliability and parking accessibility, the overall experience remains positive for those seeking tranquility and stunning views in Puerto de la Cruz.
Categories
Heated Pool
3 Star
Pool
Heated Pool
Outdoor Pool
$
Info
Summary of reviews
Hotel Monopol, located in the heart of Puerto de la Cruz, offers a delightful blend of historical charm and modern convenience. Its prime location in the historic center, opposite a picturesque square and near key landmarks such as the main church, shops, restaurants, seaside promenade and harbor, draws frequent praise from guests. This central spot makes it easy for visitors to explore both the old and new parts of the town, absorbing the charming Canarian atmosphere.
The breakfast experience at Hotel Monopol is widely appreciated for its variety, substantial offerings and delicious taste. The buffet style, which features an array of options from continental items to cooked foods, caters to diverse palates. Attentive staff and a spacious dining area further enhance the morning meal experience. However, some guests note areas for improvement, such as the need for more fruit options, better coffee and juice quality and greater variety for longer stays.
The hotel no longer offers a dinner service, but the on-site Bar and Bistro, along with the Don Carlos restaurant and an outside tapas bar, receive commendations. Guests enjoy the celebrated Canarian atmosphere in the courtyard and the well-managed dining environment overall.
Rooms at Hotel Monopol are described as clean, spacious and comfortable, reflecting a charming vintage design. Unique features like wooden balconies and traditional Canarian interiors often delight guests with many rooms offering splendid sea or church views. Despite the overall positive ambiance, some feedback highlights the urgent need for renovations and modern updates, including better furnishings, improvements in maintenance and enhanced comfort features.
Cleanliness is a strong suit with guests frequently lauding the spotless rooms, well-maintained bathrooms and consistently high sanitary standards throughout the hotel. The staff, noted for their friendliness and attentiveness, contribute significantly to the pleasant experiences of many visitors. Key personnel receive particular appreciation for their professionalism and helpful demeanor.
The hotel's Wi-Fi service, however, is considered a weak point with access mostly limited to common areas and often described as unreliable, slow and sometimes requiring additional charges after a limited free usage period.
The pool areas at Hotel Monopol, including a heated rooftop pool with stunning sea views, receive consistently positive feedback. Guests appreciate the clean, well-maintained pool amenities and inviting atmosphere. The proximity to the beach is another highlight, offering guests easy access to seaside activities and scenic views.
For those interested in nightlife, the hotel's location near vibrant evening venues and live music scenes makes it an excellent choice. While some noise may be heard until late evening, the convenience of nearby entertainment options is well-received.
The bed quality receives mixed reviews with some guests finding them comfortable while others report issues with old, worn-out bedding. Comfort and maintenance of the beds appear to need improvements to match guest expectations.
Hotel Monopol is a three-star establishment known for delivering good value, offering pleasant stays at affordable prices. Guests commend the high quality of service and charming colonial ambience that exceed typical expectations for a hotel in this category. Overall, despite some areas for improvement, Hotel Monopol stands out as a reliable and charming choice for travelers seeking both comfort and affordability in Puerto de la Cruz.
The breakfast experience at Hotel Monopol is widely appreciated for its variety, substantial offerings and delicious taste. The buffet style, which features an array of options from continental items to cooked foods, caters to diverse palates. Attentive staff and a spacious dining area further enhance the morning meal experience. However, some guests note areas for improvement, such as the need for more fruit options, better coffee and juice quality and greater variety for longer stays.
The hotel no longer offers a dinner service, but the on-site Bar and Bistro, along with the Don Carlos restaurant and an outside tapas bar, receive commendations. Guests enjoy the celebrated Canarian atmosphere in the courtyard and the well-managed dining environment overall.
Rooms at Hotel Monopol are described as clean, spacious and comfortable, reflecting a charming vintage design. Unique features like wooden balconies and traditional Canarian interiors often delight guests with many rooms offering splendid sea or church views. Despite the overall positive ambiance, some feedback highlights the urgent need for renovations and modern updates, including better furnishings, improvements in maintenance and enhanced comfort features.
Cleanliness is a strong suit with guests frequently lauding the spotless rooms, well-maintained bathrooms and consistently high sanitary standards throughout the hotel. The staff, noted for their friendliness and attentiveness, contribute significantly to the pleasant experiences of many visitors. Key personnel receive particular appreciation for their professionalism and helpful demeanor.
The hotel's Wi-Fi service, however, is considered a weak point with access mostly limited to common areas and often described as unreliable, slow and sometimes requiring additional charges after a limited free usage period.
The pool areas at Hotel Monopol, including a heated rooftop pool with stunning sea views, receive consistently positive feedback. Guests appreciate the clean, well-maintained pool amenities and inviting atmosphere. The proximity to the beach is another highlight, offering guests easy access to seaside activities and scenic views.
For those interested in nightlife, the hotel's location near vibrant evening venues and live music scenes makes it an excellent choice. While some noise may be heard until late evening, the convenience of nearby entertainment options is well-received.
The bed quality receives mixed reviews with some guests finding them comfortable while others report issues with old, worn-out bedding. Comfort and maintenance of the beds appear to need improvements to match guest expectations.
Hotel Monopol is a three-star establishment known for delivering good value, offering pleasant stays at affordable prices. Guests commend the high quality of service and charming colonial ambience that exceed typical expectations for a hotel in this category. Overall, despite some areas for improvement, Hotel Monopol stands out as a reliable and charming choice for travelers seeking both comfort and affordability in Puerto de la Cruz.
Categories
Heated Pool
Pool
Heated Pool
Outdoor Pool
3 Star
$
Info
Summary of reviews
'Apartamentos Pez Azul' in Puerto de la Cruz receives abundant praise for its excellent location. Situated in the heart of the city, it's ideally positioned for easy access to shops, restaurants and attractions, including the beach and main promenade. The serene yet central environment is perfect for relaxation while remaining close to the action. Many guests highlighted the scenic views from the rooms, particularly those of the ocean and Mount Teide.
Breakfast at the hotel garners mixed reviews. On the positive side, guests commend the delicious and varied offerings, friendly service and reasonable prices. However, some criticisms include the lack of variety, occasional low-quality items and minor cleanliness issues. Dinner experiences reflect similar sentiments with several guests appreciating the value for money and varied selection, despite some finding the food repetitive or of inconsistent quality.
Rooms at the hotel are generally described as spacious and clean with daily housekeeping and basic kitchen amenities being highly valued. Balconies with beautiful views are a highlight. Nonetheless, the rooms show their age with outdated furniture and some maintenance issues. While most guests find their stay comfortable, occasional remarks about noise and the need for modernization persist.
The staff at 'Apartamentos Pez Azul' are frequently praised for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by courteous receptionists, helpful cleaning staff and attentive restaurant workers. Exceptional customer service and staff dedication greatly enhance the overall guest experience.
Cleanliness receives mixed reactions. Many guests praise the clean rooms and friendly cleaning staff, while others report occasional issues like infrequent towel changes and superficial cleaning. Concerns about bedbugs and cockroaches were noted but seemed to be less frequent.
WiFi service varies with some guests finding it reliable, while others experience weak or unstable connections, especially in rooms and around the pool area.
The pool area is generally appreciated for its size, cleanliness and family-friendly facilities, although it can become crowded and noisy. Some guests report the pool being uncomfortably cold and suggest more frequent cleaning. Positive remarks about the pool staff are common, though the early closing time is seen as a drawback.
The hotel's proximity to various beaches and ample parking adds to the convenience, although the steep walk back can be challenging for some. Despite this, the surrounding beauty and easy access make it a favorable spot for beach enthusiasts.
The beds and bedding receive mixed reviews with some guests finding them comfortable while others complain of discomfort due to worn-out mattresses and pillows. Issues with bed cleanliness were noted but not widespread.
For guests with disabilities, the hotel offers generally good accessibility, including accessible rooms and features. However, there are areas needing improvement, such as the slippery pool ramp. Friendly staff and convenient location add to the positive experience for guests with mobility challenges.
Overall, 'Apartamentos Pez Azul' is highlighted for its fantastic location, friendly staff and value for money, making it a suitable choice for those seeking budget-friendly accommodation with easy access to city attractions and beaches. Improvements in food variety, room updates and better WiFi would enhance the overall experience.
Breakfast at the hotel garners mixed reviews. On the positive side, guests commend the delicious and varied offerings, friendly service and reasonable prices. However, some criticisms include the lack of variety, occasional low-quality items and minor cleanliness issues. Dinner experiences reflect similar sentiments with several guests appreciating the value for money and varied selection, despite some finding the food repetitive or of inconsistent quality.
Rooms at the hotel are generally described as spacious and clean with daily housekeeping and basic kitchen amenities being highly valued. Balconies with beautiful views are a highlight. Nonetheless, the rooms show their age with outdated furniture and some maintenance issues. While most guests find their stay comfortable, occasional remarks about noise and the need for modernization persist.
The staff at 'Apartamentos Pez Azul' are frequently praised for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by courteous receptionists, helpful cleaning staff and attentive restaurant workers. Exceptional customer service and staff dedication greatly enhance the overall guest experience.
Cleanliness receives mixed reactions. Many guests praise the clean rooms and friendly cleaning staff, while others report occasional issues like infrequent towel changes and superficial cleaning. Concerns about bedbugs and cockroaches were noted but seemed to be less frequent.
WiFi service varies with some guests finding it reliable, while others experience weak or unstable connections, especially in rooms and around the pool area.
The pool area is generally appreciated for its size, cleanliness and family-friendly facilities, although it can become crowded and noisy. Some guests report the pool being uncomfortably cold and suggest more frequent cleaning. Positive remarks about the pool staff are common, though the early closing time is seen as a drawback.
The hotel's proximity to various beaches and ample parking adds to the convenience, although the steep walk back can be challenging for some. Despite this, the surrounding beauty and easy access make it a favorable spot for beach enthusiasts.
The beds and bedding receive mixed reviews with some guests finding them comfortable while others complain of discomfort due to worn-out mattresses and pillows. Issues with bed cleanliness were noted but not widespread.
For guests with disabilities, the hotel offers generally good accessibility, including accessible rooms and features. However, there are areas needing improvement, such as the slippery pool ramp. Friendly staff and convenient location add to the positive experience for guests with mobility challenges.
Overall, 'Apartamentos Pez Azul' is highlighted for its fantastic location, friendly staff and value for money, making it a suitable choice for those seeking budget-friendly accommodation with easy access to city attractions and beaches. Improvements in food variety, room updates and better WiFi would enhance the overall experience.
Categories
Heated Pool
3 Star
Pool
Heated Pool
Outdoor Pool
$
Info
Summary of reviews
'Apartamentos Masaru' is highly praised for its prime location in Puerto de la Cruz, providing a serene retreat while still being near essential amenities, shops and restaurants. The apartments are strategically positioned for exploring northern Tenerife, including Santa Cruz and Anaga National Park with easy access to bus stops and road connections. The scenic views of the ocean, cityscape and the Teide volcano enhance the appeal, despite the slight hike due to its hilltop setting.
The breakfast at Apartamentos Masaru generally receives positive feedback for its wide variety and quality, offering both sweet and savory options like eggs, sausages, pastries and fruits. Fresh fruit and cold breakfasts for early departures are appreciated, but some guests suggest improvements in variety and quality over extended stays. The dinner service, mostly enjoyed by guests, features a buffet of good quality and diverse dishes, supported by friendly and attentive staff, though the ambiance can sometimes feel canteen-like.
The spacious and clean rooms are particularly appreciated for their practicality, equipped with kitchenettes, comfortable beds and lovely balconies offering spectacular views. Daily cleaning services ensure the rooms and common areas stay in pristine condition, although some guests note that the decor could use updating and the lack of air conditioning as minor drawbacks.
The staff at Apartamentos Masaru receive exceptional praise for their friendliness and efficiency. Reception staff are warm and helpful and the dining and housekeeping teams are professional and attentive, creating a welcoming and family-like atmosphere.
WiFi at the property is generally reliable and fast, though some guests experience connectivity issues in certain rooms and areas. The exceptional pool area, surrounded by lush tropical gardens and equipped with a pool bar, is highlighted as a relaxing and enjoyable space with heated pools that add to the experience.
For beach lovers, the hotel's proximity to several beaches, including the charming Playa Bollulo, is a significant advantage, despite mixed reviews about the exact walking distance. The tennis facilities with accessible courts and available equipment rentals, along with additional sports options like ping pong and mini-golf, enhance the guest experience.
Overall, 'Apartamentos Masaru' is well-regarded for its clean and comfortable accommodations, friendly and attentive staff and excellent location, making it a highly recommended base for exploring Tenerife.
The breakfast at Apartamentos Masaru generally receives positive feedback for its wide variety and quality, offering both sweet and savory options like eggs, sausages, pastries and fruits. Fresh fruit and cold breakfasts for early departures are appreciated, but some guests suggest improvements in variety and quality over extended stays. The dinner service, mostly enjoyed by guests, features a buffet of good quality and diverse dishes, supported by friendly and attentive staff, though the ambiance can sometimes feel canteen-like.
The spacious and clean rooms are particularly appreciated for their practicality, equipped with kitchenettes, comfortable beds and lovely balconies offering spectacular views. Daily cleaning services ensure the rooms and common areas stay in pristine condition, although some guests note that the decor could use updating and the lack of air conditioning as minor drawbacks.
The staff at Apartamentos Masaru receive exceptional praise for their friendliness and efficiency. Reception staff are warm and helpful and the dining and housekeeping teams are professional and attentive, creating a welcoming and family-like atmosphere.
WiFi at the property is generally reliable and fast, though some guests experience connectivity issues in certain rooms and areas. The exceptional pool area, surrounded by lush tropical gardens and equipped with a pool bar, is highlighted as a relaxing and enjoyable space with heated pools that add to the experience.
For beach lovers, the hotel's proximity to several beaches, including the charming Playa Bollulo, is a significant advantage, despite mixed reviews about the exact walking distance. The tennis facilities with accessible courts and available equipment rentals, along with additional sports options like ping pong and mini-golf, enhance the guest experience.
Overall, 'Apartamentos Masaru' is well-regarded for its clean and comfortable accommodations, friendly and attentive staff and excellent location, making it a highly recommended base for exploring Tenerife.
Categories
Heated Pool
3 Star
Pool
Heated Pool
Outdoor Pool
Categories
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