Silks Place Yilan is a top-notch five-star hotel that is perfect for families traveling with children. The hotel's location is unbeatable with a shopping mall and Carrefour downstairs and easy access to the train station on foot. The breakfast is abundant, tasty and complimentary with many fresh vegetables and fruits, Red Mansion Roasted Duck and unlimited drink options. The rooms are clean, spacious and well-equipped with luxurious L'Occitane toiletries and upgraded amenities. The staff is friendly, professional and attentive, providing excellent service and going above and beyond to accommodate guests. The pool is inviting and clean with a relaxing outdoor hot tub and the hotel offers many family-friendly facilities and activities, making it a children's paradise. Although there are some minor issues with parking and cleanliness, the hotel continues to improve its quality and services. Overall, Silks Place Yilan is an exceptional hotel that provides a cozy and comfortable stay with a warm atmosphere and excellent facilities.
RSL Cold & Hot Springs Resort Suao consistently receives positive reviews from guests, highlighted by several key features that contribute to an enjoyable and memorable stay. The breakfast experience is particularly well-received, offering ample portions and accommodating various dietary preferences, such as vegetarian options, through a set menu with multiple choices. Though not served as a buffet, guests appreciate the ability to request refills, and staff are noted for their excellent service, contributing to a satisfying morning meal.
The resort rooms are commended for their comfort and sound insulation, providing a peaceful atmosphere. Guests express delight in the spaciousness and cleanliness of the rooms, with Japanese-style beds adding a unique touch. While the tatami-style rooms may feel cramped for some, the overall impression is positive, although a few guests mention that the decor could use some updating.
Cleanliness throughout the resort is frequently praised, with public areas, rooms, the swimming pool, and hot springs all maintaining a high standard of hygiene, contributing to a welcoming environment. Occasional mentions of dust are present, but they are minor in comparison to the overall pristine conditions.
The staff at RSL Cold & Hot Springs Resort Suao are a standout feature, consistently described as attentive, enthusiastic, and professional. Guests appreciate the warm and considerate service provided, which is evident in all interactions, leaving a lasting impression due to their friendly and helpful demeanor.
The pool area is another highlight, offering a diverse range of swimming options, including traditional pools and soothing hot springs. The outdoor setting is enhanced by high-end architectural design and beautiful nighttime lighting, providing a picturesque atmosphere. Families find the pool facilities accommodating, though some note slight concerns with privacy due to nearby banquet hall guests. Nonetheless, the accessibility and enjoyment of the pool area remain a positive point for visitors.
Overall, RSL Cold & Hot Springs Resort Suao delivers a pleasant experience characterized by its delicious breakfast, comfortable and clean rooms, exceptional staff service, and impressive pool facilities, leaving guests eager to return.
Located in Chiao Hsi, this 5-star hotel offers luxurious rooms and an assortment of suites, as well as spa facilities, the Royal Sky Park Golf Course and many recreational amenities for all guests to enjoy.
Summary of reviews
Hotel Royal Chiao Hsi is a highly recommended hotel for those looking for a relaxing and enjoyable getaway. The hotel's location is praised for its beautiful surroundings and excellent views with the convenience of a shuttle service to the city. The breakfast and dinner buffets are exceptional with a wide selection of food and special dishes, although some guests found the self-serve toast station to be slow. The dinner is a highlight with rich, delicious and abundant meals, particularly the buffet dinner. The rooms are clean, comfortable and well-equipped with some even having their own private hot spring. The staff is friendly, accommodating and knowledgeable, providing exceptional service. The hotel's spa facilities are extensive and highly recommended with the outdoor spa and pool receiving high praise. The hotel is also suitable for families with plenty of activities for kids and baby supplies provided. The beds are comfortable and the hotel is considered a luxurious destination with attention to detail provided throughout. The hotel is also a great choice for a romantic getaway with calming Japanese-style rooms and open-air hot springs. Overall, Hotel Royal Chiao Hsi is a fantastic hotel that offers exceptional service and facilities, making for an unforgettable experience.
Orient Luxury Hotel-Jiaoxi offers an enchanting escape for guests seeking tranquility and relaxation in a serene setting. Nestled near the mountains, the hotel provides a refreshing atmosphere marked by clean air and captivating views, contributing to an ideal retreat from urban hustle. The proximity to hot spring parks enhances the natural allure, allowing guests to enjoy calming walks amidst stunning landscapes. Despite the somewhat remote location, the hotel remains accessible, with bustling spots only a short walk away, offering a peaceful yet convenient getaway.
The hotel excels in dining experiences, particularly with its breakfast buffet that features an impressive variety and abundance. Guests savor the rich and diverse breakfast options, with highlights such as freshly made egg pancakes, radish cakes, and an outstanding beef soup. Dinner offerings also shine, especially in hot pot dishes praised for their flavor and ingredient selection. Though some mention limited vegetarian options, the teppanyaki performance adds a delightful touch to the dining atmosphere.
Accommodations at Orient Luxury Hotel-Jiaoxi are nothing short of luxurious, with rooms receiving praise for spacious layouts and contemporary Japanese design. Mountain view rooms offer serene backdrops, while the inclusion of features like electric curtains and spa-like bathrooms enhances comfort. Cleanliness is top-notch throughout the hotel, supported by attentive staff who deliver warm and professional service, ensuring guests feel welcomed and cared for.
The spa experience is another highlight, with semi-outdoor private hot spring baths providing stunning views and relaxation opportunities. The hot spring pools are spacious and well-maintained, offering both private and public options that guarantee a soothing and rejuvenating escape. The hotel’s aquatic offerings extend to a lively swimming pool area perfect for leisure and enjoyment.
Families find Orient Luxury Hotel-Jiaoxi accommodating, with thoughtful amenities for children and spacious facilities that ensure both safety and fun. The hotel caters effectively to family needs, fostering a friendly and comfortable environment that makes it ideal for parents traveling with young kids. Additionally, parking is convenient, especially for electric vehicle users, thanks to ample spaces equipped with charging stations.
With its dedication to excellence in service, comfort, and leisure, the Orient Luxury Hotel-Jiaoxi emerges as a remarkable retreat, inviting guests to experience relaxation in the lap of luxury.
Art Spa Hotel enjoys a prime location in the bustling heart of Jiaoxi, conveniently positioned near a spectrum of food outlets, shops, and tourist attractions, making it ideal for exploration. Guests appreciate its proximity to transportation hubs, facilitating easy access to local delights and hot springs. The breakfast experience, while varied with both Western and Chinese options, satisfies many guests with its fresh and diverse offerings, although some suggest room for improvement in menu variety. Rooms are spacious and clean, equipped with private Japanese soaking tubs that enhance relaxation, despite some dated furnishings and noise issues. The hotel's high standard of cleanliness, particularly in its common areas and spa facilities, is frequently highlighted, with the spotless condition of rooms receiving positive remarks.
Staff at the Art Spa Hotel are celebrated for their friendly and enthusiastic demeanor, with the front desk and housekeeping noted for their accommodating nature and efficient service. While some language limitations exist, the staff's helpfulness more than compensates. The hotel's spa facilities stand out significantly, offering a delightful and well-maintained experience with indoor and outdoor pools, saunas, and hot springs that cater to all ages. Guests particularly enjoy the variety of jacuzzis and wellness options, with excitement from features like the high-altitude water slide.
The hotel's pool and spa facilities are a family favorite, providing a comprehensive and enjoyable experience for both adults and children. Families appreciate the diverse water activities and enthusiastic service, making it a prized destination for a family getaway. Beds receive generally positive feedback for their firmness and size, though some guests suggest improvements for comfort. Overall, Art Spa Hotel is a commendable choice for those seeking convenience, relaxation, and a family-friendly environment, enriched by its prime location and excellent spa offerings.
Evergreen Resort Hotel - Jiaosi is worth considering. Guests have positively reviewed the yoga classes offered by the hotel's wellness center, which feature experienced instructors and a variety of different yoga styles. The wellness center itself is also highly praised with amenities that include a heated swimming pool, hot springs and a sauna. Additionally, guests noted that the hotel's location in the mature district of Jiaosi made it easy to find local delicacies and enjoy the beautiful natural scenery. Overall, Evergreen Resort Hotel - Jiaosi is a top pick for those seeking a relaxing and rejuvenating vacation with excellent yoga facilities and a focus on wellness.
The Westin Yilan Resort is a luxurious and tranquil escape located in a peaceful area surrounded by lush gardens. While it may be deemed as a relatively remote location, the hotel offers shuttle service and the driver provides a pleasant experience. The rooms are a standout feature among guests with comfortable beds, plenty of pillows and well-furnished amenities. The breakfast is described as abundant, delicious and featuring local ingredients and the hot springs at the hotel are a must-try for anyone visiting the area looking for a relaxing vacation spot. The staff is friendly and helpful, providing excellent service and attention to detail in various areas of the hotel. The hotel offers a variety of luxurious amenities and packages perfect for newlywed couples, making it an excellent choice for a dream honeymoon trip. Overall, The Westin Yilan Resort is a great option for those seeking tranquility away from the hustle and bustle of the city and a luxurious and romantic escape.
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