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Summary of reviewsThe Great National Ballykisteen Golf Hotel has garnered multiple positive reviews, particularly regarding its location, rooms and staff. Positioned conveniently on the main road to Limerick and set amidst an impressive golf course, the hotel provides a serene backdrop ideal for relaxation and exploration. Its location is also advantageous for those interested in exploring local towns and attractions, including the Limerick racecourse.
Guests have praised the spacious and clean rooms, many of which offer beautiful views. The rooms are well-equipped with essential amenities, ensuring a comfortable stay, although some guests noted the need for modern updates. Cleanliness throughout the hotel is highly commended, contributing to a pleasant guest experience.
The hotel's breakfast and dinner offerings have received mixed feedback. While many guests enjoyed the variety and quality of the breakfast, some mentioned inconsistencies in the hot buffet items. Dinner generally earned positive remarks for the taste and quality of the food, though service speed and portion sizes were areas of occasional concern.
The staff at the Great National Ballykisteen Golf Hotel are frequently described as friendly, helpful and efficient, contributing significantly to the hotel's welcoming atmosphere. Although there were occasional mentions of slow service and minor lapses in customer service, the overall sentiment towards the staff remains strongly positive.
Additional amenities such as the free WiFi, albeit occasionally inconsistent in speed and on-site parking, which is ample and secure, are appreciated by guests. The hotel’s leisure facilities, including the pool, gym and spa, generally receive positive mentions, though there are notes on areas for improvement, particularly with the pool’s temperature and cleanliness of changing rooms.
For families, the hotel appears to be a good choice, offering facilities like a playroom and ample space for children to run and play. However, some reviews pointed out a need for more family-friendly options.
Overall, the Great National Ballykisteen Golf Hotel presents a charming retreat with numerous strengths, particularly in location, room quality and staff hospitality. While there is room for improvement in certain areas, the hotel remains a superb choice for travelers seeking a blend of relaxation and exploration.
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