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Summary of reviewsThe Holiday Inn Express Irondequoit by IHG is highly regarded for its strategic location, providing convenient access to major highways and a plethora of attractions, dining, and shopping venues. Its proximity to essential sites such as Rochester General Hospital and the Strong National Museum of Play makes it perfect for both leisure and healthcare visits. Guests appreciate the modern and clean environment combined with excellent local accessibility.
Breakfast at the hotel is praised for its ample variety and quality, with a range of hot and cold items catering to diverse preferences. Despite minor inconsistencies, the complimentary breakfast adds significant value to the stay, with some guests touting it as the best hotel breakfast they've experienced.
The rooms are notably spacious and modern, offering a quiet and restful atmosphere with comfortable beds. Recent renovations contribute to a fresh ambiance, complemented by the hotel's overall cleanliness. Accommodations are well-suited for families and groups, and the staff's dedication to maintaining a welcoming environment enhances the overall experience.
The staff consistently receive accolades for their friendliness and professionalism, often going above and beyond to ensure guest satisfaction. This dedication is evident across all departments, including the front desk and breakfast services, contributing to an inviting and pleasant stay.
Free wifi is appreciated by guests for its reliability and value, while occasional connectivity issues are swiftly resolved by the attentive staff. Families find the hotel accommodating, with arrangements meeting the needs of children and pets, despite occasional limited pool access.
The hotel caters well to business travelers, offering spacious rooms with dedicated workspaces and amenities conducive to productivity and relaxation. Overall, the Holiday Inn Express Irondequoit by IHG combines comfort, cleanliness, and convenience, making it an excellent choice for various types of travelers visiting Rochester.
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