4-Star HotelSummary of reviews related to the '4 Star' categoryThe 'Kyriad Prestige Mulhouse - Basel' hotel, despite its four-star rating, appears to fall short of guest expectations. While the hotel boasts a family-friendly atmosphere and cleanliness, many reviews suggest that it lacks the essential qualities and amenities expected of a four-star establishment. Guests frequently noted that the facilities are outdated and in need of better maintenance with some even comparing it unfavorably to two- or three-star hotels. Issues like damaged equipment and insufficient services were pointed out, as well as a general sentiment that the hotel does not live up to its reputed standard. Despite some positive mentions of friendly resolution of issues and good quality beds and pillows, overall feedback indicated that the hotel's value for money is disappointing and it does not meet the criteria for a four-star experience.
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