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Summary of reviewsFox Jaffna stands out as a serene oasis amidst the vibrant city of Jaffna, offering guests a perfect blend of tranquility and convenience. Its prime location on a main road provides easy access to town while maintaining a peaceful ambiance, thanks to lush gardens and a picturesque setting. Guests can enjoy various luxurious amenities, including a well-maintained pool, which adds to the hotel's appeal as a relaxing retreat.
The dining experience at Fox Jaffna receives positive feedback for both breakfast and dinner. The breakfast buffet impresses with a diverse mix of Sri Lankan and Western options, served in a scenic restaurant setting. While occasionally mentioned as limited for European visitors, the overall consensus highlights the satisfying and flavorful offerings. Dinner features delicious meals, including notable Jaffna cuisine, although some guests wish for a more extensive menu. The attentive staff ensure a pleasant dining experience, despite a few timing issues affecting food temperature.
Guests appreciate the spacious, clean, and well-equipped rooms, which are decorated with beautiful furnishings and artworks by local artists. The unique ambiance of rooms in renovated historical buildings adds charm, though some areas might benefit from further renovation. The hotel's commitment to cleanliness is a recurring theme, with visitors praising the tidy rooms and common areas, complemented by friendly and attentive staff.
The exceptional service delivered by the hotel staff receives considerable praise, creating a welcoming and inviting atmosphere. Memorable front desk staff and courteous restaurant personnel contribute to the high level of customer care, assisting guests with excursions and advice on navigating Jaffna. The commitment to hospitality ensures guests feel truly valued.
A standout feature is the clean and well-maintained swimming pool nestled within beautiful gardens. Its inviting ambiance and the peaceful surroundings make it an ideal spot for relaxation. The pool, along with other amenities and accommodating staff, enhances the overall allure of Fox Jaffna, creating a memorable experience for all guests. Show more
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Family Friendly Resort
This hotel is a historic family residence turned boutique hotel with a swimming pool and an art gallery converted from a civil war-era bunker. The regional cuisine is also excellent, making it a culturally rich experience for families.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Triple rooms
Please suggest which room type a family with one child should choose and where the child will sleep: All rooms can be converted into a triple room with an extra bed
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Fox Jaffna provides designated pet-friendly rooms and a 'Pawfect Stay' package that includes a pet bed, water and food bowls, bottled water, cleaning amenities, a pet menu, a treat menu, and a walking path. Training and grooming sessions are available upon request.
Do you accept dogs in all rooms? No, some rooms only:
Is there an extra charge? Yes, Rs 3662,00 per night
Should the dog owner notify you before checking in? Yes
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Special food
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? Yes, Rs 18311,00
Do you provide any of these?
Emergency dog food
Waste-disposal bags
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
This resort provides complimentary Wi-Fi access, ensuring guests can stay connected. It also features an outdoor swimming pool, free private parking, and a garden. The rooms are well-appointed with modern amenities.
Business Resort
Fox Jaffna is listed as a business hotel. It may offer amenities and services suitable for business travelers. It also provides airport transfer services.
Resort with Parking
Fox Jaffna provides complimentary private parking on-site for its guests, free of charge. This allows travelers with vehicles to take full advantage of the facilities.
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking:Free
Self parking or valet parking?
Self-parking: Guests find a parking space on their own.
Valet parking: Guests' vehicles are parked for them.
Should the guests notify you about reserving a parking space before checking in?Not necessarily
This resort features wheelchair accessible rooms and ensures wheelchair access to its restaurant. It specifically offers 'Classic Room, Accessible' options.
Small Resort
A historic family residence turned boutique hotel, Fox Jaffna features simple guest rooms with dark wooden furnishings and a swimming pool. The civil war-era bunker converted into an art gallery adds a unique touch, with excellent regional cuisine available.
4-Star Resort
Known for its excellent regional cuisine and unique character, Fox Jaffna provides an outdoor swimming pool, garden, and shared lounge. The hotel offers a blend of comfort and cultural experience, including a civil war-era bunker transformed into an art gallery.
Historic Resort
Year erected:1908
What is the history of the property? Ravaged mercilessly during Sri Lanka’s decades-long civil war, the Jaffna peninsula fell under the control of terrorist leaders for several years. During this period, it is reported that the Fox Jaffna property was used as the rebel Intelligence Headquarters, with three bunkers installed on the grounds to safeguard them. Once the Government forces regained control of the Jaffna peninsula, the premises were used as the Headquarters for the Army Intelligence based in the North.
Soon after peace was established, the property was returned to the original owner, who sealed off the continuation of one bunker to the next property. With an eye to turning the horrors of war into a place for peace and an ode to beauty, the two remaining bunkers were restored and transformed to exhibit some of Sri Lanka’s greatest artwork and artifacts as a private museum.
What was the era and/or the architectural style in which the property was built? Jaffna/ Colonial
Is the property surrounded by other historic buildings? Jaffna is considered one of the Ancient Cities of the world.
Has restoration work taken place? Yes
Are there any elements of particular historical importance at the building? The Bunker, an Art Gallery by Fox Resorts contains the country’s largest repository of artworks by the renowned ’43 Group of Sri Lanka, as well as pieces by other prominent 20th century Sri Lankan masters. The original pieces of art remain with the owner, while what is displayed are exact replicas.
Collected over several decades, the original private collection includes valuable works of art by a vast range of local and international artists.
Fox Jaffna prominently features artists from the famed ’43 Group, including George Keyt, Ivan Peiries, George Claessen, Aubrey Collette, Geoffrey Beling, Richard Gabriel and Justin Deraniyagala, as well as other greats of the 20th century, such as Stanley Kirinde, Mudaliyar Tudor Rajapakse, Mudaliyar AGCS Amarasekera, David Paynter and George Bevan. It is reputed to be the largest public display of works by ’43 Group artists, with 55 carefully curated pieces skillfully appointed in guest rooms, the restaurant, reception area, and in the Gallery itself.
The second bunker has been named The Vault, a History Museum by Fox Resorts, displaying information on the rich history of Jaffna, from pre-historic times through the civil war era. Topics range from the architectural marvels of the temples and churches dating from 5th Century BC to the Dutch era, the many forms of Buddhist relics in the peninsula, historical sites and the myths associated with them, the traditional jeweler worn by men and women of Jaffna during the course of history, and even the incredible multiple uses of the palmyrah palm.
The Vault is also home to numerous historic artifacts from the Peninsula, each telling the story of what came before.
Though several properties in Jaffna feature bunkers dating back to the civil war, many were destroyed. Fox Resorts decided to keep the two on their property on as a reminder of the glory that is Sri Lanka and the historical treasures of Jaffna.
Has the property received any certifications for its historical status? Nominated for Leading Heritage Hotel South Asian Travel Awards (SATA)
Would you describe your property as (or has it ever been in the past) a:
Heritage Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Deluxe Twin RoomThe pool with a view is a top feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Deluxe Double RoomThis double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Jaffna, Fox Jaffna offers guests a serene oasis amidst the vibrant city. The hotel's prime location allows easy access to the town, making it an excellent base for exploration. Despite its central position, the hotel maintains a peaceful and quiet ambiance, offering a perfect retreat. The lush and well-maintained gardens and the picturesque setting add to the tranquil atmosphere, while the luxurious furnishings offer a touch of elegance. Guests can enjoy the pool amidst the beautiful landscape, creating a harmonious blend of relaxation and convenience. Positioned on a main road, Fox Jaffna is both accessible and insulated, ensuring minimal disturbance. The hotel also provides a diverse selection of meals, pleasing both local and international tastes.
Breakfast
When it comes to starting the day at Fox Jaffna, guests can generally expect a delightful experience at breakfast. Highlighting the eclectic mix of Sri Lankan and Western options, the breakfast buffet satisfies most palates with its vast array of delicious offerings. The standout feature of the dining experience is the impressive spread showcased in the restaurant beneath the scenic gaze of gardens and a pool. While the hotel successfully caters with a hearty and flavorful selection, offering something for everyone is an achievement that has been praised by many.
The breakfast consistently earns high marks for its taste, hinting at expert culinary craftsmanship, and the friendly, attentive staff enhance the relaxed and welcoming atmosphere. Despite some guests finding breakfast choices occasionally limited or in need of refinement particularly for European visitors, the overall consensus strongly favors the savory delights served each morning. Whether savoring a super delicious start to the day or enjoying the great range and extensive variety, breakfast at Fox Jaffna promises to be a delightful experience underscored by attentive service and a captivating setting.
Dinner
Fox Jaffna's dining experience receives generally positive feedback from guests. Many highlight the quality of the meals and breakfasts as very good, with some emphasizing the exceptional and authentic taste of the food. The buffet dinner stands out for its delicious offerings, notably the incredible Jaffna cuisine, though a few guests note it could feel a bit pricey and might benefit from a more extensive menu. While the restaurant staff is frequently praised for their attentiveness and accommodations, there are occasional remarks about the food being cold around 9 PM, suggesting timing matters for the best experience. Overall, the hotel's restaurant provides a satisfying range of good food, even if some guests feel room for improvement in variety and authenticity.
Rooms
Fox Jaffna offers a mix of spacious, clean, and well-equipped rooms, many of which are praised for their comfort and modern amenities. Guests appreciate the beautiful furnishing, and artworks from local artists add an artistic touch to the decor. Several rooms are located in renovated historical buildings, offering a unique ambiance, although some guests feel these rooms can be smaller and in need of further renovation. The hotel features well-designed layouts and modern settings set in charming small blocks around the gardens. Visitors enjoy the relaxed atmosphere and the lovely pool area, complemented by helpful and friendly staff. However, while the overall feedback is positive, some heritage rooms have been criticized for being less satisfactory. Nevertheless, guests are enchanted by the lovely art gallery and bunker that contribute to the charm and appeal of the hotel.
Cleanliness
Fox Jaffna has earned a reputation for its strong commitment to cleanliness and comfort. Many visitors have highlighted the hotel's clean environment, mentioning clean rooms, tidy spaces, and meticulous upkeep of bedding and toilets. Guests commonly appreciate the comfortable accommodation, noting that despite some rooms being snug, they remain cozy and pleasant. The friendly and attentive staff consistently enhance guests' stay by being accommodating and attentive to every need. While there have been occasional mentions of maintenance needs in certain areas, the overall impression is one of a well-maintained hotel. Additionally, the quality of the food, particularly breakfast, complements the cleanliness and service, making it a recommendable destination for travelers seeking a neat and hospitable stay.
Staff
Visitors to Fox Jaffna consistently praise the hotel staff for their exceptional service and warm hospitality. From the moment guests arrive, they are greeted by a welcoming team, noted for their friendliness and attentiveness. The front desk staff, particularly memorable individuals like Shane, Scotty, Lakshika, and Nidhu, receive special mentions for their helpfulness and professionalism, ensuring that guests feel right at home.
Dining at the hotel is made even more enjoyable by the courteous and professional restaurant staff, with Ameet and Dilukshan noted for their exemplary service. The staff not only excel in their roles but also go above and beyond by assisting guests with organizing excursions and providing invaluable advice on navigating Jaffna.
Despite a singular less favorable mention regarding checkout, the overwhelming sentiment is one of appreciation for the high level of customer care, reinforcing the notion that at Fox Jaffna, the hotel guest is truly king. This commitment to exceptional hospitality creates a relaxing and inviting atmosphere, making it an ideal haven from the hustle and bustle of the city.
Pool
Nestled within beautiful gardens, the pool at Fox Jaffna appears to be a standout feature among guests. Descriptions consistently highlight its cleanliness and excellent maintenance, creating an inviting ambiance for visitors. The large, well-kept swimming pool serves as an ideal spot for relaxation and enjoyment, offering a lovely atmosphere complemented by tranquil bird sounds. Open until late, the pool provides a serene setting, perfect for cooling off and unwinding. Guests compliment both the pool and its surrounding environment, praising its accommodating staff and overall ambiance. This delightful pool area, accompanied by great amenities, enhances the allure of the hotel, making it a memorable part of the experience.
Yes, Fox Jaffna has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Fox Jaffna.
Yes, Fox Jaffna welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Fox Jaffna. For more information, read the answers to the Parking questionnaire