Inn & Out Sandton
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Summary of reviewsInn & Out Sandton enjoys an exceptional location that frequently delights guests. Positioned in a secure, peaceful and accessible area, it offers proximity to Sandton City, shopping centers, restaurants and major attractions such as Mandela Square and the Sandton Convention Center. This makes it an ideal choice for both business and leisure travelers. The convenience extends with good access to transport links, including the airport, contributing to an easy and enjoyable stay.
While the hotel does not offer breakfast, guests consistently praise the cleanliness and helpfulness of the staff, enhancing the comfort of their experience. The rooms, noted for their cleanliness and spaciousness, provide good sunlight and are complemented by the friendly service at the reception. Beds are often described as clean and comfortable, ensuring a restful stay for many.
The staff at Inn & Out Sandton generally affirm the hotel's commitment to hospitality with positive reviews highlighting their friendliness, helpfulness and professional demeanor. Specific staff members, including receptionists and security personnel, are frequently praised for their exceptional service and readiness to assist, contributing to a welcoming and well-cared-for atmosphere.
The hotel's WiFi receives commendation for its reliability, speed and ease of access, allowing guests to enjoy unlimited internet and even stream content without issues. Although occasional connectivity problems are mentioned, the overall experience with the WiFi is largely positive.
Parking facilities at Inn & Out Sandton are secure and ample with free parking as an added convenience for guests. Although some mention the lack of sheltered parking and noisy conditions, the generally well-marked and designated parking areas assure a smooth experience for those arriving by car.
However, there are areas noted for improvement. The absence of breakfast is a recurring suggestion for enhancing guest convenience. Some guests point out the need for room upgrades, highlighting the lack of basic amenities like air conditioning, refrigerators and microwaves, as well as issues with soundproofing and bathroom facilities. Pests and cigarette smoke odors are also mentioned, indicating a need for better pest control and odor management.
Overall, Inn & Out Sandton offers a central, convenient and clean option for visitors to Johannesburg's vibrant Sandton district, bolstered by friendly and helpful staff. Strategic improvements in amenities and room maintenance could elevate the guest experience further.
While the hotel does not offer breakfast, guests consistently praise the cleanliness and helpfulness of the staff, enhancing the comfort of their experience. The rooms, noted for their cleanliness and spaciousness, provide good sunlight and are complemented by the friendly service at the reception. Beds are often described as clean and comfortable, ensuring a restful stay for many.
The staff at Inn & Out Sandton generally affirm the hotel's commitment to hospitality with positive reviews highlighting their friendliness, helpfulness and professional demeanor. Specific staff members, including receptionists and security personnel, are frequently praised for their exceptional service and readiness to assist, contributing to a welcoming and well-cared-for atmosphere.
The hotel's WiFi receives commendation for its reliability, speed and ease of access, allowing guests to enjoy unlimited internet and even stream content without issues. Although occasional connectivity problems are mentioned, the overall experience with the WiFi is largely positive.
Parking facilities at Inn & Out Sandton are secure and ample with free parking as an added convenience for guests. Although some mention the lack of sheltered parking and noisy conditions, the generally well-marked and designated parking areas assure a smooth experience for those arriving by car.
However, there are areas noted for improvement. The absence of breakfast is a recurring suggestion for enhancing guest convenience. Some guests point out the need for room upgrades, highlighting the lack of basic amenities like air conditioning, refrigerators and microwaves, as well as issues with soundproofing and bathroom facilities. Pests and cigarette smoke odors are also mentioned, indicating a need for better pest control and odor management.
Overall, Inn & Out Sandton offers a central, convenient and clean option for visitors to Johannesburg's vibrant Sandton district, bolstered by friendly and helpful staff. Strategic improvements in amenities and room maintenance could elevate the guest experience further.
Motel Taking Steps Towards Sustainability
Motel with Parking
Guest Reviews
Inn & Out Sandton boasts an outstanding location that consistently impresses guests. Situated in a secure, peaceful and accessible area, it offers convenient proximity to Sandton City, making it an excellent choice for both business and leisure travelers. The hotel is also well-placed near shopping centers, restaurants and major attractions, providing an easy and enjoyable stay.
Guests appreciate the quiet atmosphere, which contributes to a restful night's sleep and the hotel’s location within the central business district is particularly advantageous for business visitors, placing them close to their work functions and meetings. The area is also favored for its cleanliness and friendly neighborhood.
The convenience extends further with good access to major transport links, including the airport, making it easier for travelers to reach their destinations. The hotel is a stone’s throw away from landmarks like Mandela Square and the Sandton Convention Centre, enhancing its appeal for those attending events or indulging in retail therapy.
Overall, Inn & Out Sandton offers a central, well-situated option for visitors seeking comfort and convenience in Johannesburg's thriving Sandton district.
While Inn & Out Sandton boasts a fantastic location and friendly, attentive staff, one key element appears to be missing from the guest experience: breakfast. Many guests noted the absence of a breakfast service and some suggested that the hotel should consider adding this amenity. Although the hotel does not provide meals, the overall guest experience is still positive thanks to the cleanliness and helpfulness of the staff, enhancing the comfort of the stay. However, the addition of a breakfast option could considerably improve the guest experience and convenience.
Inn & Out Sandton presents a mixed bag when it comes to its rooms. Many guests have praised the establishment for the cleanliness of its rooms, which are noted to be spacious, neat and filled with good sunlight. The comfort of the beds and the friendly service at the reception also received positive remarks.
However, there are several areas where the hotel seems to fall short. Many guests were disappointed with the lack of basic amenities such as air conditioning, refrigerators, kettles, microwaves and even basic toiletries. Moreover, the issue of room partitions being made of cardboard left many feeling uncomfortable due to the lack of soundproofing, making the stay less private.
Cigarette smoke seems to be a recurrent issue with several guests pointing out that their rooms reeked of it, compromising the overall comfort and air quality. Additionally, some rooms were described as stuffy or extremely cold, pointing to possible issues with insulation.
The state of the bathroom facilities received a fair amount of criticism as well, mentioning cold water, tiny and moldy bathrooms and a lack of basic supplies like soap and mats. Several guests reported issues with pests such as ants and cockroaches, which detracted from the otherwise clean appearance.
In terms of amenities, the lack of in-room essentials such as a working TV, side tables and decent lighting were notable drawbacks. The absence of these facilities can make the rooms feel bare and inadequate for a comfortable stay.
Overall, while the Inn & Out Sandton has the potential to provide a satisfactory stay with its clean and spacious rooms and helpful staff, significant improvements are needed in terms of providing basic amenities, soundproofing and addressing pest control and odors to elevate the guest experience.
The beds at Inn & Out Sandton have received mixed reviews from guests with some positive comments amid predominantly critical feedback. Several reviewers praised the beds as being clean and comfortable. However, numerous guests highlighted discomfort as a significant issue, mentioning that the beds were frequently deemed too hard or too stiff for a restful sleep. The size of the beds was also a point of concern with single beds described as small and more suited for children.
Cleanliness was another recurring theme with a few guests noting ants in the bed and concerns about the general maintenance of linen and bedding. Additionally, some guests complained about the beds being broken or dislocating, which caused disruptions during their stay. Furthermore, inadequate bed presentations and insufficient extra bedding were noted.
While there were a few positive remarks about comfortable beds, the consensus suggests that the hotel could greatly benefit from upgrading its mattresses and improving bed maintenance to ensure a consistently comfortable experience for guests.
The reviews for Inn & Out Sandton highlight a mixed experience regarding the cleanliness of the hotel. Many guests praised the clean and tidy rooms, noting particularly spotless bathrooms and well-maintained linen. Descriptions such as very clean, neat and clean inside, clean apartment and clean bedrooms and bathrooms were common among guests who enjoyed their stay. The property itself was frequently mentioned as nice and clean with friendly and accommodating staff contributing positively to the overall experience.
However, a number of reviews indicated significant issues with cleanliness. Complaints included dirty and smelly carpets, mould on cupboards and bathroom ceilings, sticky and dirty mats and residual cigarette smoke odors. Several guests found cornflakes under the bed and rubbish on the floors, suggesting that thorough cleaning is not consistently maintained. Additional criticisms involved old towels, lack of toiletries like soap and air freshener and neglected outdoor areas with leaves and grass in front of room doors.
Despite these issues, the overall sentiment points to some rooms and areas being well-maintained, while others fall short of basic cleanliness standards, leaving guests with a variation in their experiences at Inn & Out Sandton.
True to its commitment to hospitality, Inn & Out Sandton generally receives high marks for its staff. Many guests commend the personnel as friendly, helpful and professional, noting their positive attitudes and readiness to assist. Frequently mentioned is the exceptional friendliness and politeness that define much of the staff's interactions with guests, making visitors feel welcomed and well-cared-for from the moment they arrive.
Several reviews highlight specific staff members, including receptionists and security personnel, for their commendable service and cooperative nature. Guests often describe the staff as enthusiastic and accommodating, going above and beyond to ensure a pleasant stay. This includes efforts to meet specific requirements and attending promptly to guests' needs, contributing to the overall good customer service experience.
However, it's not all positive. There are occasional mentions of staff behavior not up to the mark with some guests encountering rudeness and unprofessionalism from certain members, including reception and management. Complaints also include unwelcoming and unfriendly attitudes from some staff, detracting from the otherwise positive experiences.
Furthermore, a need for stricter enforcement of noise regulations late at night by security is noted, suggesting room for improvement in ensuring a peaceful environment for all guests.
Despite these occasional lapses, the overall impression is that Inn & Out Sandton is staffed by a team who are mostly friendly, attentive and eager to make guests' stays enjoyable, reflecting well on the establishment’s service credentials.
Despite some varying experiences, reviews of the WiFi at Inn & Out Sandton are generally positive. Many guests appreciated the connection, highlighting that the WiFi worked well and was easy to access and use. Visitors enjoyed the unlimited internet, fast WiFi speeds and good connectivity with some even able to stream Netflix without issues. The WiFi was consistently functioning for numerous guests, making it a reliable feature for many.
However, not all experiences were flawless. There were occasional mentions of the WiFi disconnecting late at night or being completely unavailable in some instances. A few reviews also indicated that the WiFi signal was spotty or poor in certain areas and rooms. Some guests experienced intermittent connectivity issues, describing the WiFi as cutting in and out or being unreliable at times.
In summary, while there are areas for improvement, the WiFi at Inn & Out Sandton generally met the needs of many guests, providing good connectivity and speed for the majority of their stay.
Guests have various opinions about the parking at Inn & Out Sandton. The general consensus is that the parking area is secure with many emphasizing the excellent security which makes them feel extremely safe. Visitors appreciate the ample parking space and the ease of finding a spot. The parking is also free for guests, which is an added convenience mentioned positively.
However, some concerns are noted such as the lack of sheltered or covered parking options. Noisy conditions in the parking lot and insufficient parking space during busy times are also pointed out. Despite these minor drawbacks, the hotel offers well-marked, designated parking areas and good traffic management, ensuring a relatively smooth experience for those arriving by car.
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Location
Guests appreciate the quiet atmosphere, which contributes to a restful night's sleep and the hotel’s location within the central business district is particularly advantageous for business visitors, placing them close to their work functions and meetings. The area is also favored for its cleanliness and friendly neighborhood.
The convenience extends further with good access to major transport links, including the airport, making it easier for travelers to reach their destinations. The hotel is a stone’s throw away from landmarks like Mandela Square and the Sandton Convention Centre, enhancing its appeal for those attending events or indulging in retail therapy.
Overall, Inn & Out Sandton offers a central, well-situated option for visitors seeking comfort and convenience in Johannesburg's thriving Sandton district.
Breakfast
Rooms
However, there are several areas where the hotel seems to fall short. Many guests were disappointed with the lack of basic amenities such as air conditioning, refrigerators, kettles, microwaves and even basic toiletries. Moreover, the issue of room partitions being made of cardboard left many feeling uncomfortable due to the lack of soundproofing, making the stay less private.
Cigarette smoke seems to be a recurrent issue with several guests pointing out that their rooms reeked of it, compromising the overall comfort and air quality. Additionally, some rooms were described as stuffy or extremely cold, pointing to possible issues with insulation.
The state of the bathroom facilities received a fair amount of criticism as well, mentioning cold water, tiny and moldy bathrooms and a lack of basic supplies like soap and mats. Several guests reported issues with pests such as ants and cockroaches, which detracted from the otherwise clean appearance.
In terms of amenities, the lack of in-room essentials such as a working TV, side tables and decent lighting were notable drawbacks. The absence of these facilities can make the rooms feel bare and inadequate for a comfortable stay.
Overall, while the Inn & Out Sandton has the potential to provide a satisfactory stay with its clean and spacious rooms and helpful staff, significant improvements are needed in terms of providing basic amenities, soundproofing and addressing pest control and odors to elevate the guest experience.
Beds
Cleanliness was another recurring theme with a few guests noting ants in the bed and concerns about the general maintenance of linen and bedding. Additionally, some guests complained about the beds being broken or dislocating, which caused disruptions during their stay. Furthermore, inadequate bed presentations and insufficient extra bedding were noted.
While there were a few positive remarks about comfortable beds, the consensus suggests that the hotel could greatly benefit from upgrading its mattresses and improving bed maintenance to ensure a consistently comfortable experience for guests.
Cleanliness
However, a number of reviews indicated significant issues with cleanliness. Complaints included dirty and smelly carpets, mould on cupboards and bathroom ceilings, sticky and dirty mats and residual cigarette smoke odors. Several guests found cornflakes under the bed and rubbish on the floors, suggesting that thorough cleaning is not consistently maintained. Additional criticisms involved old towels, lack of toiletries like soap and air freshener and neglected outdoor areas with leaves and grass in front of room doors.
Despite these issues, the overall sentiment points to some rooms and areas being well-maintained, while others fall short of basic cleanliness standards, leaving guests with a variation in their experiences at Inn & Out Sandton.
Staff
Several reviews highlight specific staff members, including receptionists and security personnel, for their commendable service and cooperative nature. Guests often describe the staff as enthusiastic and accommodating, going above and beyond to ensure a pleasant stay. This includes efforts to meet specific requirements and attending promptly to guests' needs, contributing to the overall good customer service experience.
However, it's not all positive. There are occasional mentions of staff behavior not up to the mark with some guests encountering rudeness and unprofessionalism from certain members, including reception and management. Complaints also include unwelcoming and unfriendly attitudes from some staff, detracting from the otherwise positive experiences.
Furthermore, a need for stricter enforcement of noise regulations late at night by security is noted, suggesting room for improvement in ensuring a peaceful environment for all guests.
Despite these occasional lapses, the overall impression is that Inn & Out Sandton is staffed by a team who are mostly friendly, attentive and eager to make guests' stays enjoyable, reflecting well on the establishment’s service credentials.
Wi-Fi
However, not all experiences were flawless. There were occasional mentions of the WiFi disconnecting late at night or being completely unavailable in some instances. A few reviews also indicated that the WiFi signal was spotty or poor in certain areas and rooms. Some guests experienced intermittent connectivity issues, describing the WiFi as cutting in and out or being unreliable at times.
In summary, while there are areas for improvement, the WiFi at Inn & Out Sandton generally met the needs of many guests, providing good connectivity and speed for the majority of their stay.
Parking
However, some concerns are noted such as the lack of sheltered or covered parking options. Noisy conditions in the parking lot and insufficient parking space during busy times are also pointed out. Despite these minor drawbacks, the hotel offers well-marked, designated parking areas and good traffic management, ensuring a relatively smooth experience for those arriving by car.
No, Inn & Out Sandton doesn't have any pool.
No, a spa isn't available at Inn & Out Sandton.
No, Inn & Out Sandton doesn't allow dogs.
Yes, parking facilities are available at Inn & Out Sandton.
No, Inn & Out Sandton doesn't have a gym.
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