Mint Hotel Sandhurst
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Summary of reviewsThe Residency Sandhurst emerges as a highly-regarded accommodation option tucked within the vibrant central business hub of Sandton, offering a harmonious blend of convenience and tranquility. Guests are particularly impressed by its strategic location, which affords easy access to numerous malls, shops, and restaurants, as well as seamless connectivity via the nearby Gautrain station. Despite being at the heart of a bustling area, the hotel maintains a peaceful retreat, providing privacy and a picturesque setting with beautiful views from the balconies.
The accommodations are spacious and well-equipped, frequently praised for their cleanliness and comfort. The sizable apartments, lounges, and comfortable beds contribute to a restful and enjoyable guest experience. The presence of friendly and attentive staff enhances the overall appeal of the property, with specific staff members receiving commendations for their exceptional service and willingness to go the extra mile.
Cleanliness is generally highlighted as a strong point, with many guests valuing the well-maintained and cozy environment. The supportive and welcoming nature of the staff contributes positively to this aspect as well. However, occasional issues with cleanliness in specific areas and some older amenities have been noted, though they do not significantly mar the overall impression.
Guests acknowledge the professionalism and helpfulness of the staff, particularly praising reception and doorman services. The check-in process is smooth, and the staff's flexibility, particularly regarding housekeeping times, is appreciated. Although a few isolated service discrepancies are mentioned, the general consensus characterizes the hotel as offering a friendly and hospitable atmosphere.
There are mixed reviews regarding the comfort of the beds, with comfort levels varying among guests. While some find the beds satisfactory, others point out issues with older mattresses that sag and require replacement, as well as occasional concerns with the cleanliness of the bedding.
Overall, The Residency Sandhurst is well-regarded for its prime location, comfortable accommodations, and dedicated staff, making it a standout choice for both short business trips and leisurely stays in Johannesburg.
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The accommodations are spacious and well-equipped, frequently praised for their cleanliness and comfort. The sizable apartments, lounges, and comfortable beds contribute to a restful and enjoyable guest experience. The presence of friendly and attentive staff enhances the overall appeal of the property, with specific staff members receiving commendations for their exceptional service and willingness to go the extra mile.
Cleanliness is generally highlighted as a strong point, with many guests valuing the well-maintained and cozy environment. The supportive and welcoming nature of the staff contributes positively to this aspect as well. However, occasional issues with cleanliness in specific areas and some older amenities have been noted, though they do not significantly mar the overall impression.
Guests acknowledge the professionalism and helpfulness of the staff, particularly praising reception and doorman services. The check-in process is smooth, and the staff's flexibility, particularly regarding housekeeping times, is appreciated. Although a few isolated service discrepancies are mentioned, the general consensus characterizes the hotel as offering a friendly and hospitable atmosphere.
There are mixed reviews regarding the comfort of the beds, with comfort levels varying among guests. While some find the beds satisfactory, others point out issues with older mattresses that sag and require replacement, as well as occasional concerns with the cleanliness of the bedding.
Overall, The Residency Sandhurst is well-regarded for its prime location, comfortable accommodations, and dedicated staff, making it a standout choice for both short business trips and leisurely stays in Johannesburg.
Aparthotel with Free Wi-Fi
As an aparthotel, The Residency offers free Wi-Fi, combining the comforts of home with hotel amenities. The spacious apartments and connectivity make it suitable for extended stays.
Aparthotel with Parking
Accessible Aparthotel
3-Star Aparthotel
Guest Reviews
Nestled in the bustling heart of Sandton lies The Residency Sandhurst, a hotel that boasts an exceptional location for travelers seeking both convenience and tranquility. Situated within Sandton's thriving business hub, this property offers guests ease of access to numerous malls, shops, and restaurants. The proximity to the Gautrain station ensures seamless connectivity for those on the go. Despite being centrally positioned, visitors can enjoy the peace and quiet of this retreat, where privacy is paramount.
The hotel's aesthetic appeal is matched by its cleanliness and spaciousness, providing a comfortable escape for both business and leisure travelers. Guests appreciate the lovely staff and the secure, gated property, which enhances the overall sense of well-being during their stay. The balconies offer beautiful views and contribute to a serene atmosphere, perfect for unwinding after a busy day. For quick business trips or leisurely stays, The Residency Sandhurst presents an ideal blend of location and comfort, making it a standout choice in one of Johannesburg’s key districts.
The Residency Sandhurst impresses with its spacious and comfortable accommodations. Guests appreciate the sizable apartments, lounges, and well-equipped rooms, which are consistently noted for their cleanliness. The beds in particular receive praise for their comfort, contributing to a restful experience. The location is both convenient and peaceful, offering proximity to numerous malls while maintaining a quiet environment perfect for relaxation. Additionally, ample parking facilities and the friendly, helpful demeanor of the staff enhance the guest experience. While there are minor areas for improvement, such as occasional noise disturbances and some wear on older amenities, these do not significantly detract from the overall favorable impression.
The guest reviews for The Residency Sandhurst paint a mixed picture when it comes to the comfort of the beds. While some guests found the beds to be comfortable, appreciating their nice size and convenient location within the room, others were less impressed. Concerns were frequently raised about the mattresses, with many describing them as old, sagging, and uncomfortable, suggesting an urgent need for replacement. Some guests also pointed out issues with the cleanliness of the bedding and experienced problems with the bed frames, which led to minor inconveniences. Overall, while there are pockets of satisfaction with the bedding, the reviews highlight a recurring theme for improvement in terms of mattress quality and bed maintenance.
The Residency Sandhurst offers a mixed experience when it comes to cleanliness, with many guests finding their accommodations well-maintained and desirable for a stay. Numerous reviewers highlight the cleanliness of their apartments as a strong point, describing the environment as "very clean and cosy," and emphasizing the value for money offered by the clean spaces. The hotel apartments are noted for being "very clean and comfortable," enhancing the overall guest experience. The support from "helpful and friendly" staff is another positive aspect mentioned alongside cleanliness, ensuring that guests feel welcomed and attended to.
However, some reviews bring to light issues that occasionally arise, such as dirty blankets, pillows, and bed linen, which detract from the otherwise positive impressions. Concerns about the cleanliness of specific areas such as corridors and bathrooms are mentioned, with reports of unpleasant odors and inadequate cleaning at times. Despite the hotel's efforts, certain rooms have been criticized for being small and dirty, affecting the overall perception. Yet, many guests still find the quiet and secure accommodations satisfactory, underscoring the hotel's ability to provide a peaceful and comfortable environment amidst the mixed experiences.
Visitors to The Residency Sandhurst consistently commend the hotel for its exceptional staff. Guests frequently highlight the friendly and helpful nature of the team, noting that staff members from various departments, including reception, security, maintenance, and housekeeping, display a level of service that enhances their stay. The reception and doorman staff are especially praised for their exceptional service, characterized by professionalism and readiness to assist in any way possible. Staff members such as Mike and Oscar receive special mentions for their brilliant service and willingness to go the extra mile to ensure guests have a pleasant experience.
The check-in process is described as smooth and professional, further enhancing the welcoming atmosphere. Flexibility is also a key attribute of the staff, particularly regarding housekeeping times, which is greatly appreciated by the guests.
While most feedback is overwhelmingly positive, highlighting the humility and sweetness of the staff, there are isolated instances where service could be improved, such as a delayed response to specific requests and a less positive interaction with certain receptionists. However, the general consensus among visitors is that The Residency Sandhurst provides a hospitable and warm environment, largely thanks to its committed and attentive staff.
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Location
The hotel's aesthetic appeal is matched by its cleanliness and spaciousness, providing a comfortable escape for both business and leisure travelers. Guests appreciate the lovely staff and the secure, gated property, which enhances the overall sense of well-being during their stay. The balconies offer beautiful views and contribute to a serene atmosphere, perfect for unwinding after a busy day. For quick business trips or leisurely stays, The Residency Sandhurst presents an ideal blend of location and comfort, making it a standout choice in one of Johannesburg’s key districts.
Rooms
Beds
Cleanliness
However, some reviews bring to light issues that occasionally arise, such as dirty blankets, pillows, and bed linen, which detract from the otherwise positive impressions. Concerns about the cleanliness of specific areas such as corridors and bathrooms are mentioned, with reports of unpleasant odors and inadequate cleaning at times. Despite the hotel's efforts, certain rooms have been criticized for being small and dirty, affecting the overall perception. Yet, many guests still find the quiet and secure accommodations satisfactory, underscoring the hotel's ability to provide a peaceful and comfortable environment amidst the mixed experiences.
Staff
The check-in process is described as smooth and professional, further enhancing the welcoming atmosphere. Flexibility is also a key attribute of the staff, particularly regarding housekeeping times, which is greatly appreciated by the guests.
While most feedback is overwhelmingly positive, highlighting the humility and sweetness of the staff, there are isolated instances where service could be improved, such as a delayed response to specific requests and a less positive interaction with certain receptionists. However, the general consensus among visitors is that The Residency Sandhurst provides a hospitable and warm environment, largely thanks to its committed and attentive staff.
No, Mint Hotel Sandhurst doesn't have any pool.
No, a spa isn't available at Mint Hotel Sandhurst.
No, Mint Hotel Sandhurst doesn't allow dogs.
Yes, parking facilities are available at Mint Hotel Sandhurst.
No, Mint Hotel Sandhurst doesn't have a gym.
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